Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.510524662268%
4
2.3688344329249%
3
0.96135721017908%
2
0.6660383286208%
1
1.9101476594408%
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reviews of forward2me
Filter:
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your comments - customer feedback is important to us. <br/><br/>It's great that you were very pleased with our service. However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me. <br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
GB
V.pleased with the service. A bit pricey.
Unknown Country
DHL Economy Select
forward2me
Thanks for leaving your comments - customer feedback is really important to us.<br/><br/>It's great that you felt the service offered was both very fast and excellent.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
MH
Very fast and excellent service!
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback - your comments are important to us.<br/><br/>We're very pleased that you thought we offered very good service and that your parcel arrived quickly.<br/><br/>We hope you will use us again to ship more parcels in the future.<br/><br/>Kind regards, <br/>Hilary.
LV
Very Good service and extremely fast!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to leave us your comments.<br/><br/>We're delighted that you felt the service was reasonably priced, fast and that your parcel was tracked efficiently.<br/><br/>It's good that you will use our service again - we look forward to hearing from you soon.<br/><br/>Kind regards, <br/>Hilary.
TB
Fast turnaround, reasonable price to South Africa, efficient tracking service, will use again.
Unknown Country
DHL Express Worldwide
BJ
If you cant get direct delivery to your non UK address then forward2me is an essential service, not especially cheap but still preferable to buying from unknown European suppliers when purchasing specialist equipment
forward2me
Many thanks for leaving your comments - customer feedback is really important to us.<br/><br/>Although not cheap, the price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me and that you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your comments. It's good to know that you thought our service was excellent and that your parcel was delivered quickly.<br/><br/>We hope to help you with more parcels in the future.<br/><br/>Kind regards, <br/>Hilary.
LW
Excellent service and quick deliveries.
Unknown Country
forward2me basic
forward2me
Thanks for your feedback - it's great that you thought we offered excellent service.<br/><br/>Hopefully you will use our service again.<br/><br/>Kind regards, <br/>Hilary.
JG
Excellent Service
Unknown Country
DHL Economy Select
forward2me
Thanks for your feedback - your comments are important to us.<br/><br/>It's great that you thought we gave you good communication and that you were pleased with the speed of delivery.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
AL
Good communication and fast shipping
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your kind comments.<br/><br/>We're delighted you were so pleased with the service offered and hope you will use the service again in the future.<br/><br/>Kind regards, <br/>Hilary.
MZ
Amazing, agile and outstanding. Paying the invoice the day before dispatch and receiving the item overnight.
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your comments - customer feedback is important to us.<br/><br/>We're pleased that you liked our service and found it quick and practical. However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
CS
I like the service. Very pratic, quick. The only cons I found is the price that I think was to expensive. But I will use it again in case if I need it. :)
Unknown Country
DHL Economy Select
forward2me
Thanks for leaving your feedback.<br/><br/>We're really pleased that you found the service excellent.<br/><br/>We hope to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
JH
Excellent!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for leaving your feedback, it's important to us.<br/><br/>We hope you don't mind but we have translated your response so that other people can read it.<br/><br/>''Very fast shipping (half day England - Crete). Can the google store be delayed several (unrelated), but in terms of f2me tuned everything worked like clockwork''<br/><br/>We're really pleased that you're happy with our services, our team work really hard to get it right for you and all our other customers.<br/><br/>Have a great Christmas.<br/><br/>Kind Regards,<br/>Janet.
XT
Πολύ γρήγορη αποστολή (μιάμιση μέρα Αγγλία - Κρήτη). Μπορεί το google store να καθυστέρησε αρκετά (άσχετο), αλλά σε ότι αφορά την f2me όλα λειτούργησαν σαν καλοκουρδισμένο ρολόι.
Unknown Country
Unknown Shipment Details
forward2me
Thanks for your feedback - customer comments are important to us.<br/><br/>It's great that you found us very helpful. We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Very helpful
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your feedback - it's much appreciated. <br/><br/>We can offer other courier services and Royal Mail but the latter doesn't come with any guarantees or delivery timescales. From experience the Post Office can take up to 6 weeks. <br/><br/>Our web developers are working hard to get these available on the website but aren't quite there yet. <br/><br/>We hope this all helps and we look forward to helping you with more parcels very soon.<br/><br/>Kind regards, <br/>Hilary.
GDM
I just wish you offered Royal Mail...shipping is expensive.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt we offer a very good service that is both fast and reliable. <br/><br/>However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>We hope this helps to give you a better understanding of the service provided by forward2me and look forward to shipping ore parcels for you in the future.<br/><br/>Kind regards, <br/>Hilary.
NFS
Very good service, very fast and very reliable.
It is not cheap but is good.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your kind comments, we really appreciate this.<br/><br/>So glad that you found that we provide a good service and that you are happy with our delivery times.<br/><br/>Hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
KR
Very god service, fast delivery
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your comments.<br/><br/>We are really pleased that you have found our service is helpful and that you are happy with the speed of service we offer.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
KK
EXCELLENT! FAST AND HELPFUL!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for providing us with your feedback, this is so important to us to ensure we are getting things right.<br/><br/>We are pleased to hear that you had a good experience with your first shipment and that you are looking to use our service again.<br/><br/>We'll look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
RC
First time i use a service like this. I like it so much that i probably will use it again in the future.
Unknown Country
forward2me basic
forward2me
Many thanks for your feedback, this is very important to us.<br/><br/>We are really pleased that you think we offer an excellent, quick and efficient service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
ND
Excellent service, quick and efficient
Unknown Country
forward2me basic
forward2me
Many thanks for your kind comments, we really appreciate this.<br/><br/>We hope to continue to provide you with a great service and ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
CB
Great service as always.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for providing us with your comments these are very important to us.<br/><br/>We're so happy that you find our service works well for you and look forward to shipping many more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
MN
2nd time using the service and will use it again. it just works great.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your comments - your feedback is important to us. <br/><br/>We're glad that you felt we offer a speedy delivery service. <br/><br/>We usually offer a premium, tracked, door to door service to our customers, if you prefer to pay a little less we can provide other cheaper methods of delivery but these have absolutely no guarantees. <br/><br/>Just let us know when you decide to ship your next parcel and we can look at alternatives for you.<br/><br/>We hope this helps.<br/><br/>Kind Regards,<br/>Tracy.
RM
Soooo fast! Althoug I would prefer paying little bit less and wait a bit longer...
Unknown Country
Unknown Shipment Details
forward2me
Many thanks for taking time to provide us with feedback, this is very important to us.<br/><br/>We are so pleased you were happy with our service and we were helpful to you.<br/><br/>Look forward to receiving many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Good Work and very help full
Unknown Country
DHL Economy Select
SS
Great Service every time.
forward2me
Many thanks for your comments, it's good to hear that we continue to provide you with a great service.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking time to provide us feedback, this is very important to us.<br/><br/>It's great to hear that you found our service Awesome, it really gives us a boost when we hear comments like this.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
MMA
Awesome!
Unknown Country
DHL Economy Select
forward2me
Many thanks for your kind comments.<br/><br/>We are happy to hear that our consolidation service was useful to you and look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
LW
Great service, especially like the flexible consolidation service.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your feedback this is very important to us.<br/><br/>We're so pleased that you think we provide a great service and that you were happy with the speed your delivery arrived.<br/><br/>We look forward to receiving for parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
TC
efficiently communication ! speedy delivery ! great service !!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking time to provide us with your feedback.<br/>We are so pleased that you found our service hassle and fuss-free and look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
LW
Service was hassle and fuss-free. Staff were extremely obliging towards requests as well. Definitely a recommended company for people requiring forwarding services!
Unknown Country
DHL Economy Select
forward2me
Many thanks for your comments - your feedback is important to us.<br/><br/>We're pleased you thought our service was very fast and that the price paid matched your expectations.<br/><br/>We hope to be able to ship for you again in the future.<br/><br/>Kind regards, <br/>Hilary.
DB
Very fast. The calculated price matched the actual price.
Unknown Country
DHL Economy Select
MB
Very Good
forward2me
Thanks for leaving us your feedback.<br/><br/>We're pleased that you found our service to be very good and hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
Unknown Country
DHL Economy Select
forward2me
Many thanks for that! It's great that you think we're fantastic. We try are hardest to provide you with the best service we can - fast, efficient and more importantly personal and friendly.<br/><br/>Hope to hear from you again soon.<br/><br/>Kind regards, <br/>Hilary.
OD
love you, guys, you are fantastic!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to feedback to us - your views are important to us.<br/><br/>Thank you so much for giving us an excellent rating and that you think that our communication is great,shipping costs decent and delivery is super fast.<br/><br/>We have noted your comments about the personal shopper service. <br/>We are constantly reviewing this service as we do for all our other services and we will strive to improve where we can.<br/>https://www.forward2me.com/services<br/><br/>Thank you once again.<br/><br/>Janet Grundy<br/>Operations Director
PB
Thank you for your excellent service. The "shoppers requests" get too expensive when you are purchasing items which are not bulky, but pricey. The price you charge doesn't seem to equate to the effort and handling involved. However, I have given you an excellent rating because your communication is always great, your shipping costs decent, and the time of delivery super fast. Thanks again for your terrific service!
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback.<br/><br/>We're very pleased that the service worked for you! We hope you will use our service again to ship more parcels in the future.<br/><br/>Kind regards, <br/>Hilary.
SS
Works
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback - your comments are important to us.<br/><br/>We're delighted you felt the service was both fast and reliable. It's always good when our customers would recommend us to others - thank you!<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
NS
Fast and reliable service! Highly recommendable!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for leaving such lovely comments.<br/><br/>It's really nice to read that you were so pleased with the friendliness of our service. We work very hard to give our customers outstanding service with the emphasis on customer care. It's great when this is acknowledged.<br/><br/>WE hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
JO
I have not had such friendly, competent service from anyone for a very long time. Magic. Thankyou very much. Jenny in Perth Australia.
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback.<br/><br/>We're pleased everything was rated highly!<br/><br/>Hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
NF
everything a++++
Unknown Country
DHL Economy Select
forward2me
Thanks for your comments - your feedback is important to us.<br/><br/>It's great to be able to offer a great service that is both fast and reliable.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
FA
Very fast shipping! Great
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback.<br/><br/>We're pleased you thought our service was very good and hope you will ship with us again in the future.<br/><br/>Kind regards, <br/>Hilary.
PG
Very good service!!
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback.<br/><br/>It's good to know that you felt we offered a great service. we work hard to provide our customers with a fast, efficient and personal service and it is good to know that this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards, <br/>Hilary.
FB
Great service. Fast, easy and efficient.
Unknown Country
DHL Express Worldwide
forward2me
Thank you so much for leaving your comments.<br/><br/>We are very pleased that you thought the service received was fantastic and 'hassle-free' and even more pleased that you will use our service again - hopefully without feeling anxious!<br/><br/>We look forward to helping you again soon.<br/><br/>Kind regards, <br/>Hilary.
LG
I was very anxious but there was no hassle what so ever. I was informed of the location of my parcel all the time. A fantastic service. I will use it again.
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your comments.<br/><br/>It's great to be able to offer our customers an excellent service. We hope you will ship with us again in the future.<br/><br/>Kind regards, <br/>Hilary.
MT
Excellent service!!!
Unknown Country
DHL Economy Select
forward2me
Thanks for your feedback.<br/><br/>We're very pleased that you had perfect and quick service. We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
FG
Perfect and quickly!!
Unknown Country
forward2me basic
forward2me
Many thanks for your feedback - customer comments are really important to us.<br/><br/>We're really pleased that you think we offer a wonderful, fast service. It's also great that you recommend us to others - thank you.<br/><br/>We hope to continue to help with your shipping in the future.<br/><br/>Kind regards, <br/>Hilary.
RD
Thanks again for a wonderful service. I cannot stop telling people about your service and how fast it is compared to others!
Unknown Country
forward2me basic
forward2me
Many thanks for leaving your comments - customer feedback is really important to us.<br/><br/>It's good that you feel we always offer great service that is both fast and at a good price.<br/><br/>We hope to help you again soon.<br/><br/>Kind regards, <br/>Hilary.
RD
As always, great service!! Good price and extremely fast shipping!
Unknown Country
DHL Express Worldwide
forward2me
Thanks for leaving your feedback. <br/><br/>We're very pleased that you will consider using the service again in the future. We look forward to hearing from you.<br/><br/>Kind regards, <br/>Hilary.
JQ
Will come back for sure.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your comments. I hope you don't mind but I've translated them using Google Translate:<br/><br/>"Excellent service! Fast and cheap! Return to using for sure!"<br/><br/>It's great that you felt we offered an excellent service that was both fast and cheap.<br/><br/>It's also good to know that you will be using the service again. We look forward to hearing from you soon.<br/><br/>Kind regards, <br/>Hilary.
FS
Serviço excelente! Rápido e barato! Voltarei a usar de certeza!
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback.<br/><br/>We're pleased to be able to offer you a very fast service and hope to be able to ship for you again in the future.<br/><br/>Kind regards, <br/>Hilary.
JPP
Very fast!
Unknown Country
forward2me basic
forward2me
Thanks for leaving your feedback.<br/><br/>We're pleased that you found the service offered 'great' and hope you will use us again in the future.<br/><br/>Kind regards, <br/>Hilary.
MD
Great
Unknown Country
DHL Express Worldwide
IH
I have been using forward2me for years. I can only praise the service, right down to the help I have just needed in seperating certain items that could not be sent onto South Africa from my order to another delivery address. Faultless, fabulous, friendly and efficient service - always.
forward2me
Many thanks for your lovely comments!<br/><br/>It's great to know that you have been using our service for years. We are glad to be able to continue to help you with your shipping.<br/><br/>We're very pleased to hear that you think our service is fabulous and efficient but above all we strive to be friendly.<br/><br/>Thank you!<br/><br/>Kind regards, <br/>Hilary.
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback.<br/><br/>We're very pleased that your Nexus 5 phones arrived safely and quickly and hope you enjoy using them.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind regards, <br/>Hilary.
KF
2 Nexus 5, with speedy delivery
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