Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.551574580426%
4
2.388585077629%
3
0.97429128166447%
2
0.66000377145012%
1
1.8542963102646%
Image
reviews of forward2me
Filter:
Unknown Country
DHL Economy Select
forward2me
That's really great to hear.<br/>Check out our Facebook page and emails for great bargains and deals at the moment in the UK.<br/>We look forward to looking after your parcels again very soon.<br/><br/>Kind Regards,<br/>Janet.
FK
Everything went great!
Unknown Country
DHL Express Worldwide
forward2me
That's really good to hear - I'll pass on your kind comments to our team.<br/>In the meantime have a great weekend.<br/><br/>Kind Regards,<br/>Janet.
KG
Very prompt service. Package arrived in excellent order. Would definitely use this service again.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your feedback, we really appreciate it.<br/>We have great pricing with DHL, TNT, DPD and UPS with additional services being available through Parcel Force and Fed Ex.<br/>Please e-mail us on your next shipment and we'll be more than happy to help.<br/><br/>Kind Regards,<br/>Janet.
ABF
Fast service but it would be better to provide other shipping method like Fedex.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your feedback, it's really appreciated. <br/>We look forward to look after your purchases again very soon.<br/>In the meantime have a great day.<br/><br/>Kind Regards,<br/>Janet.
AL
Excellent service, communication and response/refund to a wrong delivery.
My new favourite delivery service.
Recommended.
Unknown Country
DPD Classic
forward2me
Many thanks for your great feedback.<br/><br/>We really appreciate you spreading the word by identifying the best way to use forward2me.<br/>Tanks again and we look forard to looking after your parcels again soon.<br/><br/>Kind Regards,<br/>Janet.
FG
Great service.
You have to combine parcels to really save money on P&P
Unknown Country
DHL Express Worldwide
forward2me
Thank you for your feedback, it's important to us. <br/><br/>We're really pleased that we are helping you to purchase items in the UK and actually receive them instead of them getting lost. <br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Janet.
JP
Great service. We live in Sri Lanka where items tend to go missing in the postal service. This is a great option to have items couriered instead.
Unknown Country
Untracked Budget
forward2me
That's brilliant to hear that you've enjoyed our fast service.<br/>We do our very best to turn parcels around in the day to ensure you receive your parcel without delay. <br/>Hope this all helps and thank you for using forward2me.<br/><br/>Kind Regards,<br/>Janet.
CG
Wow! Fast service!
Unknown Country
DHL Economy Select
forward2me
Thank you for your feedback it's important to us.<br/><br/>We know how busy people are and are happy to deliver parcels to your work address to ease the delivery process. <br/>We look forward to looking after your parcels again soon.<br/><br/>Kind Regards,<br/>Janet.
JGT
Very pleased , fast delivery at an acceptable price delivered to your door or at my work address.
Unknown Country
DHL Express Worldwide
PH
I am really happy with your forwarding service as it was quick and efficient. You might only have to negotiate a better pricing with your courier service as we expect it to be more than regular delivery but nevertheless it is a bit expensive.
forward2me
Many thanks for your feedback - much appreciated. <br/><br/>We have some great pricing with DHL, DPD, UPS and TNT but can also really good deals on pallet hipping if you are shipping for business use.<br/>Please get in touch if we can help in any way.<br/><br/>Many thanks,<br/>Janet.
Unknown Country
DHL Economy Select
forward2me
That's fantastic to hear.<br/><br/>We aim to provide the best service at all times. <br/>We look forward to helping you again soon but in the meantime have a great weekend.<br/><br/>Kind Regards,<br/>Janet.
WM
Great service, speedy shipping!
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback - much appreciated.<br/><br/>Kind Regards,<br/>Janet.
JC
Efficient and professional!
Unknown Country
DHL Express Worldwide
forward2me
We really appreciate your feedback - we are constantly striving to meet and exceed our customer expectations so it's really good to hear that we seem to be doing that for you.<br/><br/>Hope we can help you out again very soon.<br/><br/>Kind Regards,<br/>Janet.
SH
Service was everything I expected and more shipping was extremely fast item was package nicely and my questions were answered promptly will not hesitate to use this service again.
Unknown Country
DHL Express Worldwide
AR
Great service, fast shipping!!!
Unknown Country
DHL Express Worldwide
MW
If I choose to buy more from the UK I shall make it a larger consignment and consolidate the transport.
forward2me
Thank you for your feedback.<br/><br/>I'm hoping that following our communication on facebook that I have convinced you that the most effective way is to consolidate your items :-)<br/><br/>We look forward to seeing your parcels coming through again very soon.<br/>In the meantime have a great day. <br/><br/>Kind Regards,<br/>Janet.
MW
very efficient and well packed. Very expensive though so probably won't use it again
Unknown Country
Untracked Budget
forward2me
Really sorry to hear that you thought we were expensive but I can perhaps see why...<br/>It looks like you shipped something of low value on it's own.<br/>Most of our customers consolidate their parcels into one to make the shipping more cost effective.<br/>So for instance they may ship an item of clothing, a calculator, a book and a mobile phone for not much more than you paid for one item.<br/>Hope that helps...and you'll continue to use forward2me.<br/><br/>In the meantime have a great weekend.<br/>Kind Regards,<br/>Janet.
FG
Too expensive by far
Unknown Country
DHL Economy Select
forward2me
Thanks you for your feedback, it's really important to us.<br/><br/>Great to hear that you've enjoyed our supermarket shop service. We are the only company in the UK offering to ship foodstuffs direct from Waitrose, Sainsburys and Asda. Great choices and great prices.<br/>Lots of Expats now able to get their hands on those UK favourites .<br/><br/>Thanks again but in the meantime have a great weekend.<br/><br/>Kind Regards,<br/>Janet.
MF
Quick excellent service, will use regularly
Unknown Country
DHL Economy Select
forward2me
That's great to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
JMC
Very pleased with the service.
Unknown Country
DHL Express Worldwide
forward2me
Thank you for your kind comments - always happy to help. <br/><br/>Kind Regards,<br/>Janet.
SA
great and very fast support and shipping
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your feedback - it's appreciated.<br/><br/>Our prices are based on having the benefit of making your purchases in the UK and having the satisfaction of someone looking after them as if they were their own.<br/>Most customers do lots of shopping and then we put them all into one parcel for you to make the service most cost effective.<br/><br/>Kind Regards,<br/>Janet.
KM
Very fast service and turn around. The shipping I found was expensive but I have never shipped something from the UK before so it's hard for me to judge entirely.

Thank you for the help.
Unknown Country
DPD Classic
forward2me
That's great to hear that you've enjoyed our supermarket shop service.<br/><br/>We are the only company in the UK that allows you to shop direct at Asda, Sainsbury and Waitrose which gives you great choice and great prices..<br/><br/>We look forward to looking after you again very soon.<br/><br/>Kind Regards,<br/>Janet.
RS
Excellent service!
Unknown Country
DHL Express Worldwide
forward2me
That's really great to hear...<br/>Thanks you for letting us know. <br/><br/>Kind Regards,<br/>Janet.
PD
Excelllent service
Unknown Country
DPD Classic
forward2me
Thank you for your feedback - it's much appreciated.<br/><br/>We have lots of shipping options but can only display two at the moment at point of shipping. The developer are working on increasing this for you.<br/>If you would like something that you don't see please get in touch when we send you your shipping invoice.<br/><br/>Kind Regards,<br/>Janet.
PU
Very fast shipping. Should be more shipping company.
Unknown Country
DHL Express Worldwide
forward2me
That's brilliant and just what we want to hear.<br/><br/>We turn parcels around as quickly as possible for you so you receive your purchases in your hands without delay.<br/><br/>We look forward to taking care of your parcels again very soon.<br/><br/>Kind Regards,<br/>Janet.
TS
So fast !!
Unknown Country
forward2me basic
forward2me
That's great to hear - thank you.<br/><br/>Kind Regards,<br/>Janet.
JG
Simply the best
Unknown Country
DHL Economy Select
forward2me
Thanks for your feedback.<br/><br/>Since you shipped we have some great pricing through DPD and UPS.<br/>If you are not offered them on your next shipment please ask.<br/><br/>I think you'll be pleased to see the difference.<br/><br/>Kind Regards,<br/>Janet.
IZ
it is a bit expensive...
Unknown Country
DHL Express Worldwide
forward2me
That's great to hear - thank you.<br/><br/>Kind Regards,<br/>Janet.
SH
Amazing service . Can not ask for more ! Thank u
Unknown Country
DPD Classic
forward2me
Thank you for taking the time to feedback - it's really important to us.<br/>Hope you will take advantage of our service again very soon. <br/><br/>Kind Regards,<br/>Janet.
NT
Very pleased by the fast and smood sevice ,thanks
Unknown Country
DHL Economy Select
forward2me
I hope you don;t mind but I've translated for other customers to be able to read your kind comments <br/><br/>''Great service. Works like clockwork. I do not even warn forward2me that the package is on the way. Everything is handled by them at reasonable price''<br/><br/>We're really pleased that you're happy and we look forward to accepting your parcels again soon.<br/><br/>Thanks,<br/>Janet.
FB
Great service. Funkar klockrent. Jag behöver inte ens förvarna forward2me att paketet är på väg. Allt sköts av dom till rimligt pris.
Unknown Country
DHL Express Worldwide
AVS
The service itself is excellent however I consider the cost is way too high in comparison to other providers.
Unknown Country
Untracked Budget
VP
Great service. Fast shipment. Thank you!
Unknown Country
DHL Express Worldwide
CM
I had a wonderful experience with forward2me. Before using their service, I emailed a few questions. I received fast, courteous responses, so I decided to give them a try. They shipped my item very quickly and kept me up-to-date along the way. I couldn't be happier. I highly recommend them!
Unknown Country
Untracked Budget
NA
All my package arrive in Indonesia....thanks
Unknown Country
DHL Express Worldwide
TB
great, speedy service, as always.
Unknown Country
UPS Standard Single
ST
Great Service and Really Helpful. Highly Recommended
Unknown Country
forward2me basic
RD
As always, fast service and great communication. Thanks!
Unknown Country
forward2me basic
RD
As always, fast service and great communication. Thanks!
Unknown Country
DHL Express Worldwide
AP
I was pleasantly surprised by the speed and the quality of service. I am very satisfied and will use Forward2Me again. I recommend it fully.
Unknown Country
DHL Express Worldwide
RR
I was very dubious when looking at a 3rd party shipping company to get an item from China to Australia but after doing some research and reading some reviews I decided to take a punt and to my surprise my item arrived in Australia within 4 days how they can do that is beyond me as items direct from China can take up to 5 weeks if sent buy the seller,
My item which was a phone was sent from China to the U.K and to me in just 6 days which I found amazing.
Would I use Forward2me again? definatly, the only down side that I can think of is the shipping cost GBP32 or nearly AU$60 which I thought was over the top for a mobile phone weighing 500g
Unknown Country
DHL Express Worldwide
TM
Fast Shipping ! Packed Well ! A+++++ Will use again & again !
Unknown Country
DHL Express Worldwide
VP
Super fast Service - Thank you!
Unknown Country
DHL Express Worldwide
JH
Quick and easy. No problems. Thank you.
Unknown Country
DHL Economy Select
TG
Extremely speedy and high service!
Unknown Country
DHL Express Worldwide
CB
The communication was easy, and I felt valued because the message didn't look 'automated', but actually written by someone. Fast work in shipping as well.
Unknown Country
DHL Express Worldwide
FCL
Extraordinary service.Really keep it up!!!
Unknown Country
Untracked Budget
RC
a bit expensive, considered the quality of the packaging, but the helpdesk is pretty quick and professional
Unknown Country
DHL Express Worldwide
BB
Fast, and responsive service!
Unknown Country
DHL Express Worldwide
AA
good not been any better.. wonderful experience and highly recommended. if there's once concern is website usability, as I did not find it very straightforward experience to ship the items in my inbox (even more from mobile)
Unknown Country
DHL Express Worldwide
DPB
Very fast service, as always.
Unknown Country
DPD Classic
SW
Outstanding service! Quick delivery.
Unknown Country
Royal Mail Signed
MK
Professional services but expensive!
Help