Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

Roberta Mamo
13 April 2015

RM
Fast email replies and delivery :)

Thenjiwe Vilakazi
13 April 2015

TV
Great and efficient service as always.

Thomas Lake
13 April 2015

TL
Fantastic communication - I was informed every step of the way. Quick shipment, too. I'm very pleased with the service.

Vanina Deak
12 April 2015

VD
perfect service

Alyssa Petko
10 April 2015

AP
I will definitely be using this service again! Very good service, fast shipping, and very trustworthy company :)

Kelly Lennox
10 April 2015

KL
Very fast shipping, smooth transaction, this is a great service.

l. cramer
09 April 2015

LC
a bit expensive but very efficient when the seller will not ship to the US.would use again but plan accordingly.item arrived as packaged by the seller.

Cheryl Starcher
09 April 2015

CS
On the website where I made my purchase and needed to fill in the shipping address, there was a field for "Region/State". This information was not listed on my UK address that forward2me provided. I googled and found what I thought was the right answer. And then later I was able to determine on forward2me's Account Settings page I saw the County listed there which corresponded to my choice for Region/State. Luckily I got it right. Not sure the best way to solve that since it's not technically part of the address but I'm sure forward2me can figure out how to handle this issue. Other than that, there was prompt, courteous service and I will use them again!

Unverified Customer
09 April 2015

I bought a small appliance over the Amazon Marketplace. The vendor would not deliver to Belgium, so I used Forward2Me. The service was easy to set up and use and I'd recommend it. the only thing I was not fully satisfied with was that the options proposed for forwarding didn't automatically include the cheapest option (untracked post). As the appliance cost only around 10 pounds, I was not ready to pay around 22 pounds for tracked forwarding. They offered me the cheapest version (around 9 pounds) only after I asked for it and after a lengthy conversation. The parcel arrived without further ado a few days later.

Taso Vamianakis
09 April 2015

TV
Great service. No delays which is important. ..

Connie PRIVOPOULOS
09 April 2015

CP
I did not know what to expect as it was my first time to use this service as the company I purchased clothing from would not deliver to Australia from the UK. Googled reviews of various companies that would ship to Australia from the UK and found better reviews on forward2me. Their service was efficient and ofcourse trustworthy and reliable. I received my parcel faster than regular mail within Australia. I highly recommend forward2me to anyone who encounters a similar problem.

Michelle Ng
09 April 2015

MN
Quick and responsive!

Unverified Customer
08 April 2015

Very good. As always.

Oma Hassan
08 April 2015

OH
customer service was great. but shipping cost is too high

Franka Yip
08 April 2015

FY
Fast response, speedy handling delivery request. But a bit pricy.

Unverified Customer
08 April 2015

Excellent, and fast service!

Colin Igawa
08 April 2015

CI
fast replies to questions and very fast shipping to US!

Lucy Wilcox
07 April 2015

LW
Excellent service! Fast and courteous.

Mohammed Elshamy
07 April 2015

ME
very good

olamide fowodu
07 April 2015

OF
The services are good and efficient but a little expensive.thank you

Vanessa Mikulic
06 April 2015

VM
My first time using forward2me was a success and I would feel confident to use them again.

Mikael Anderson
06 April 2015

MA
Fast shipping and great communication.

Mr Robinson
06 April 2015

MR
As always goods arrived promptly and in good condition. will use Forward2me in the future

Vidir Gunnlaugsson
06 April 2015

VG
Frekar dýrir, skil vel umsýslu og kostnaðinn við það. En ég var búinn að spyrja um kostnað og fékk annað verð þegar upp var staðið.

Bernhard Leps
06 April 2015

BL
Excellent!

Andreas Yerasimou
06 April 2015

AY
excellent service thank you!

Carmel Bennett
06 April 2015

CB
I thought the shipping cost was slightly expensive, but was happy with the service and speed of the service

Unverified Customer
06 April 2015

Very recommend forwarded.....????

Unverified Customer
06 April 2015

Helpful and good reply to messages. Fast service. Couldn't see shipping options in mobile browser. Package didn't appear after I updated my address details for first use automatically. Had to email for package to appear on site.

Octavian Ion Peligrad
05 April 2015

OIP
Simple and fast. Thank you.

Robyn Johansson
04 April 2015

RJ
Easy to use, fast and reliable. Will definitely use again.

Maria Al-Radi
04 April 2015

MA
Excellent service, superfast turnaround, trusted company. Friendly customer service, almost instant replies, Personal Shopper service works at lightning speed. I believe the prices are fair and comparing to other companies - Forward2me services are less expensive. Very happy, will definitely use again and recommend to others. Thank you guys!

Véronick Raymond
04 April 2015

VR
Very efficient communications, very efficient service, I was very impressed.

Brock Bredy
04 April 2015

BB
Super easy & fair pricing! Exactly what I was looking for!

Andrea Trotta
03 April 2015

AT
Fast service, good call center

panos makris
03 April 2015

PM
Good and fast communication

Mr ROBERT DAVIES
02 April 2015

MRD
Excellent service and constant, efficient follow up. Thank you.

Matthias Feldmann
02 April 2015

MF
very quick and efficient

Edward Gonzalez
02 April 2015

EG
This was the first time for me using Forward2Me and at first I was doubtful but the whole process was fast and easy. The best part is when they receive my package from the store I purchase it from forward2me does not waste time I receive an email to pay shipping invoice and on the same day they shipped my package out to me. All I can say is WOW I am very impressed. Keep up the great service you provide.Thank you

martin shirley
02 April 2015

MS
Although expensive the service could not have been better. You pay for what you get.

Jphillie Dos
02 April 2015

JD
Good service, price a little high. But forsure worth it.

Anthony Owen
02 April 2015

AO
great service. Customer focus and professional application to execute consolidation and distribution of good.

Anonymous Customer
01 April 2015

AC
Great and prompt service. Helpful stuff. Nice to work with.

Paul Erickson
01 April 2015

PE
Extremely pleased with the service provided by forward2me.

Abdullah Ghaith
31 March 2015

AG
Fast service, I wish if you have more shipping options and lower rates for frequent shippers

Thanks for your feedback - much appreciated. We should be releasing some new services within the next month - hopefully this will help. In addition to this we're updating our pricing with out existing couriers to help customers with smaller shipments.<br/><br/>Hopefully we'll hear from you once we've implemented this.<br/><br/>Kind regards,<br/>Lee.

Andrew Peel
31 March 2015

AP
Fast, and responsive, but looks dodgy, and unprofessional. I was not 100% convinced it wasn't a scam, or that my package would arrive.

Thanks for the feedback. We would really appreciate if you could send us an email with some specifics. We're obviously happy that the service worked out but it's not good to hear you were concerned about authenticity.<br/><br/>Kind regards,<br/>Lee.

frank cruz
31 March 2015

FC
I will definitely recommend your service

Kim Michael
30 March 2015

KM
Fast service albeit expensive - to have a pair of dungarees mailed, weighing less than 1lb., cost roughly $30 USD. I don't think I'm going to make shopping with forward2me a regular habit.

Mona boulos
30 March 2015

MB
i payed for the stuff the i ordered 280£ But you put on the order 490£ and that coused me to pay lots of taxes

Thank you for letting us know about this. I'm very sorry for the mistake that was made in the value declaration and understand how frustrating that will have been. The customer team have now contacted you to make arrangement for us to pay for the extra duty you incurred as a result of the mistake.<br/><br/>Kind Regards, Steve.

Mr J Keyter
30 March 2015

MJK
Everything worked fine except for the limiting options for forwarding. Some stuff would be so much cheaper to send with other options than couriers. Now one limits using this service only for urgent things.

Thank you for your feedback. We will be adding new shipping options to the site within the next month or so - these will include TNT, UPS and depending upon location, DPD. Hopefully this will provide you with more flexibility.<br/><br/>Kind regards,<br/>Lee.<br/>CTO