Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Dirk-Jan Wemmers
14 April 2017
DHL Express Worldwide
DW
Instant reaction on questions
Noura Al.e.
14 April 2017
DHL Express Worldwide
NA
It's a very trustworthy site to order through when you're not a resident in the UK. The transaction was very easy and straight forward without any complications. It came in very fast and the shipping status was always up to date. Would definitely order through them again and I have already recommended it to many of my friends!
py
14 April 2017
DHL Express Worldwide
P
Excellent customer service! Email correspondence was fast, friendly and very, very helpful. Answered all the questions (and worries) I had. All this even before I started sending items there! Package arrived in perfect condition. I used a similar service in Japan but Forward2Me is far superior in all aspects. Will definitely use again.
Amit
13 April 2017
DHL Express Worldwide
A
Excellence Service, Customer Support, Commitment to Customer Satisfaction, Accurate Service Description ...A++.
Birgir Valdimarsson
13 April 2017
TNT Economy Express
BV
Excellent
Ruben
13 April 2017
TNT Economy Express
R
Serviço excelente rapido nas entregas e despacho das encomendas e sobretudo com varias opções de preços de envio, equipa técnica sempre disponível para esclarecer qualquer duvida.
Glenn Erik Jacobsen
13 April 2017
DHL Economy Select
GEJ
The service is excellent! It is fast, and you get an update of all the tasks that need your attention.
The package arrived through DHL Express, and was in perfect condition!
My products had absolutely no marks on the packages, everything was perfect.
Will definitely recommend this for anyone outside U.K. who needs a shipping service. It doesn't get better.
Especially the possibility to temporarily store up to 30 days for FREE and ship things together
The package arrived through DHL Express, and was in perfect condition!
My products had absolutely no marks on the packages, everything was perfect.
Will definitely recommend this for anyone outside U.K. who needs a shipping service. It doesn't get better.
Especially the possibility to temporarily store up to 30 days for FREE and ship things together
Jason Dugmore
13 April 2017
DHL Express Worldwide
JD
Very simple to use. Staff were friendly and helpful when I had a query about my package.
Laetitia Chechin-Laurans
13 April 2017
UPS Express Saver
LC
très bon service et suivi, à recommander.
Unverified Customer
13 April 2017
Unknown Shipment Details
One mistake in the last year! Oh well, mistakes happen! I trust and will continue to use you guys! Thank you
KARLTON SMITH
12 April 2017
DHL Express Worldwide
KS
Quick response time once they received my shipments.
Combine my shipments into ONE for savings on shipment cost.
Tracking info was precise and accurate.
Forward2me are the best.
Combine my shipments into ONE for savings on shipment cost.
Tracking info was precise and accurate.
Forward2me are the best.
Ryan Honda
12 April 2017
UPS Express Saver
RH
Forward2me had excellent customer service and fast shipping to the U.S.! (Even faster than domestic shipping!) Thank you so much!
Peter Daubermann
12 April 2017
DHL Express Worldwide
PD
Excellent service as usual! Thank you.
Lorraine Perez
12 April 2017
DPD Classic
LP
First time customer, no issues, the service was quick and efficient. I was offered a long list of shippers to choose from with fair prices to my location. Overall I am very satisfied and will definitely use this company again for my future shipping needs. Thank you.
Itzel Genao
12 April 2017
UPS Express Saver
IG
The service of my dreams! So quick, easy, and affordable!!! Will definitely be coming back again!
Krastio Lilov
12 April 2017
DHL Express Worldwide
KL
Smooth and quick forwarding. Very pleasant experience.
Joshua Smith
12 April 2017
DHL Express Worldwide
JS
I received my package within the estimated timeframe, tracking was accurate and nothing was damaged in the process. The online tutorial was helpful, and they were prompt in notifying me of my shipment when they received it. I would recommend forward2me, but be aware the prices can be a little high. They do have an estimate calculator, but if your weight estimate is off you may see a difference in cost. Mine was +$20 USD because the seller sort of overpacked my items. Overall it was a positive experience and should I find myself needing a forwarding service again in the future I will definitely be using forward2me again.
Merja Pynnönen
11 April 2017
DHL Express Worldwide
MP
Excellent service!
Þóra Magnúsdóttir
11 April 2017
DHL Express Worldwide
�M
Quick service. Thank you. That was what I needed.
Petter Lonning
11 April 2017
DHL Economy Select
PL
Quick and easy, as always! :)
Elizer Besnard
11 April 2017
DHL Express Worldwide
EB
Forward2me rocks! I'm very satisfied with their services for every shipment I've made to date! Their services and customer support are really great!
Unverified Customer
10 April 2017
Unknown Shipment Details
The service is very efficient, and the customer support staff is very kind and helpful. They respond promptly to emails, try to satisfy all requests, and find the best possible solution. Even the shipping is fast and accurate on the date of delivery. I'm more than satisfied.
Tyson Hartwig
10 April 2017
DHL Express Worldwide
TH
Great communication and speed of processing. As soon as Forward2me received my item I quickly paid the forwarding cost and only a few hours later I got an email saying that my item had been shipped.
Overall a very smooth experience with an ultra-trustworthy company
Overall a very smooth experience with an ultra-trustworthy company
Win Zaw
09 April 2017
UPS Express Saver
WZ
Excellent customer service and fast delivery arrangement.
Unverified Customer
09 April 2017
Unknown Shipment Details
Allt löpte på utan problem, utmärkt service av forward2me.
THO GROUP OY
09 April 2017
UPS Standard Single
TGO
Really fast and reliable service. I recommend it highly!
Ioannis Theodosiadis
08 April 2017
DHL Express Worldwide
IT
Superb service!
Reliable acceptance of item and next day shipment!
Highly recommended !
Reliable acceptance of item and next day shipment!
Highly recommended !
Roseline
08 April 2017
DHL Economy Select
R
Service is good, packages arrived on time. However, the total costs on delivery turned out to be 25% above the estimated price due to one of the couriers not delivering to my country (which surprises me as I see the courier here everywhere). So will think twice before having items shipped again, unless there is no other choice.
Rune Larsen
08 April 2017
DHL Express Worldwide
RL
Utrolig rask service.Dette kan anbefales;))
IOANNIS GIGIS
08 April 2017
UPS Standard Single
IG
Excellent communivation - Excellent service - Awesome result. Perfect!!!!!!!!
Nicolas FRIEDLING
07 April 2017
DHL Economy Select
NF
simple et efficace - le suivi est assez facile -
par contre je ne le conseillerai pas pour des objets volumineux, même de faible poids car cela reviens au final bien cher - (le poids volumétrique est une donnée à prendre en compte) -
par contre je ne le conseillerai pas pour des objets volumineux, même de faible poids car cela reviens au final bien cher - (le poids volumétrique est une donnée à prendre en compte) -
Ferruccio Luchi
07 April 2017
DHL Express Worldwide
FL
All excellent, shipment in time!
Willem Helsen
07 April 2017
DHL Economy Select
WH
Super service!
Alexis Alexandrou
07 April 2017
DHL Express Worldwide
AA
Great service and fast delivery
Roger Wang
07 April 2017
DHL Express Worldwide
RW
Awesome service and smooth transaction. Just received the shipment! Thanks a lot.
Dalal Joyce
07 April 2017
DHL Express Worldwide
DJ
Parcel was well wrapped and the salt lamps arrive without breakage, only one lamp bulb suffered death by post ! Everything else arrived without incident.
Jose Sanjurjo
06 April 2017
DHL Express Worldwide
JS
Very good service. The price of the insurance is excessive though, and there is no information on how much it is going to be until you get to forward the parcel.
Stipe Arbanas
06 April 2017
DHL Express Worldwide
SA
Fast delivery. Excelent service.
JP Vissers
05 April 2017
DHL Economy Select
JV
Great service, very fast shipping. I do recommend it to others.
Jason Jell
05 April 2017
UPS Express Saver
JJ
Fast and efficient solution for parcel forwarding. Would use again for sure!
AHMED ALI
05 April 2017
DHL Express Worldwide
AA
Cost little expensive, but the service is smooth and fast.
Hannelore Cook
05 April 2017
DHL Express Worldwide
HC
sehr unübersichtlich die ganzen Mails und alles wird einzeln verschickt
Mr. Jennings
05 April 2017
UPS Express Saver
MJ
First time I've used this kind of service was nervous about it because my item was so expensive in value....... their customer service was top-notch and communication was excellent. Website is very well organized and efficient .They answered all my questions and concerns perfectly. Everything went smoothly and painlessly and quickly :-)
I highly recommend these guys
I highly recommend these guys
Casey Rodarmor
05 April 2017
UPS Express Saver
CR
Fabulous, easy to use service. 100% recommended!
François Badoux
04 April 2017
UPS Standard Single
FB
The purchase deal was pretty complex and involved much attention from Rachel (Customer Service). She delivered superb service, for which I thank her very much.
The logistics was faultless and I got the goods delivered the very day it was promised to my very-much-out-of-the-way French vacation home. Kudos!
Last but no least, the price for those services was more than fair.
The logistics was faultless and I got the goods delivered the very day it was promised to my very-much-out-of-the-way French vacation home. Kudos!
Last but no least, the price for those services was more than fair.
Oliver Herbst
04 April 2017
DHL Economy Select
OH
I think it is way too expensive especially with the additional insurance cover. I only chose the insurance cover as I didn't want any trouble if something happens. However, in their T&Cs DHL outlines that all parcels are insured for up to 500 €. DHL will provide a refund should the package become lost or damaged. Forward2me "recommends" that all parcels with a value above £200 should avail of the additional insurance coverage adding another £20 to the bill bringing it to £46 in my case. I didn't want to take the risk as I am not dealing with DHL as I am a customer of Forward2me, thus, I bit this bullet. I am not happy with this but then, I was desperate to get this item to Ireland. Overall the service is good - very good but as I said way too expensive.
Tony Buhagiar
04 April 2017
TNT Economy Express
TB
Prompt response to a request for specific packaging, which I received. All in all, an excellent service. Thank you.
Edith B.
04 April 2017
UPS Express Saver
EB
Forward2me is an excellent parcel forwarding service. This was my first time using their service and I couldn't be more pleased. Their website is super quick and easy to use, and customer service is so helpful! Shipping to the USA was really fast and my item arrived in perfect condition. A big thank you to the forward2me team for getting my valuable item to me safely and quickly. Highly recommended!
Daniel Seoung
04 April 2017
DHL Express Worldwide
DS
Very pleased with the service, fast easy couldn want anything more
Zingisa Ntantiso
03 April 2017
UPS Express Saver
ZN
Forward2me is proper. Its easy to use and hassle free. The communication they keep with customers is also great. Keep up the good work. I will continue to use the service and suggest it to my people as well.