Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Joseph Chastain
25 April 2018
DHL Express Worldwide
JC
prompt service, minimal paperwork
Alexandru Tita
25 April 2018
DHL Express Worldwide
AT
Quick and reliable service. I am a happy customer since 2014 and I will continue to use their service.
Heidi de Villiers
25 April 2018
DHL Express Worldwide
HDV
Forward2me’s service is 100% hassle free! A pleasure to deal with. Quick efficient & informative at all times.
Takashi Katayama
25 April 2018
DHL Express Worldwide
TK
迅速で丁寧に発送していただけました。
イギリス国内しか発送されない商品が無事手に入りました
また次回もぜひ使いたいです。
イギリス国内しか発送されない商品が無事手に入りました
また次回もぜひ使いたいです。
Wouter Cromphout
24 April 2018
DHL Economy Select
WC
Excellent service, will use again.
Nikolaos Passalis
24 April 2018
DHL Express Worldwide
NP
Excellent service. Package dispatched immediately and arrived on-time without any issue. Highly recommend.
Lars Waagstein
24 April 2018
DHL Economy Select
LW
Smidigt och prisvärt sätt att handla från de som inte erbjuder leverans till Sverige.
Rand Al Ohaly
23 April 2018
DHL Express Worldwide
RAO
Everything on the website goes smoothly and my shipments would be sent immediately after submitting the request. Thank you for the great service!
Mihai Cebotaru
22 April 2018
DHL Express Worldwide
MC
Fast Shipping, great services!
Mohannad Adnan
21 April 2018
DHL Express Worldwide
MA
Fast service but little expensive .. it's better than other services
Nebojsa Dordevic
21 April 2018
DHL Express Worldwide
ND
Easy to use, reliable, great value for money!
Gaiacom Ltd
20 April 2018
DHL Economy Select
GL
Everything works, could be more competitive on shipping rates.
michael
20 April 2018
DHL Express Worldwide
M
Shipped out fast, rate seemed fair
Scott Fineran
19 April 2018
DHL Express Worldwide
SF
The reliability of this service is amazing. I have now had quite a few trades with them, and they have always dispatched quick, and deliver a top grade service on each occasion. On one occasion an item I shipped from them arrived earlier than the item that shipped within my own country, go figure. Haven't experimented with other reshippers as these guys are obviously the best going at the moment. Not to mention that they solved two challenges to shipping in quickly and without fuss that allowed me to receive my packages before I moved. Can't fault this company on any point, they are simply flawless.
sopheak LIM
19 April 2018
DHL Express Worldwide
SL
Best service
Wojciech Kisiel
19 April 2018
DHL Express Worldwide
WK
I use their service regularly. Top notch. They respond to emails quicky, packages are properly secured. Ordered some custom, UK made expensive, cycling wheel hubs this time. Arrived before lunchtime the very next day in perfect condition.
Jadren Garcia
19 April 2018
DHL Express Worldwide
JG
Fast Service even though my order was returned back by DHL and was later re-shipped again by forward2me. Received the package within 24h DHL had all the required paper work so did not need to wait 2 days as normally is the case. Excellent service will be using them again :)
Joan Vamvakari
18 April 2018
DHL Express Worldwide
JV
The service was excellent, my parcel arrived promptly and it was as expensive as I had anticipated!
Bastiaan Van der Aa
18 April 2018
DHL Express Worldwide
BV
Good communication , fast en cheap shipping
Doxa Papapetrou
18 April 2018
DHL Express Worldwide
DP
Great service!! Amazing customer services!!!
RIYAZ FAHUMY
17 April 2018
DHL Express Worldwide
RF
excellent service,, thank you
Edmon Clark
17 April 2018
DHL Express Worldwide
EC
Simple easy to use. Website very informative. Process very quick.
John Ryan
17 April 2018
DHL Express Worldwide
JR
Always surprised how quickly items take to arrive. Transit progress communication
is good. Cost is reasonable considering the five star service provided.
is good. Cost is reasonable considering the five star service provided.
Abdullah Almudhi
16 April 2018
DHL Express Worldwide
AA
shipping charge is expensive and my parcel came to me late.
Hi,<br />Many thanks for taking the time to review our services however I'm disappointed to hear that you are unhappy with both the cost and transit time of your parcel.<br />We do feel that we offer good value for money for the service we provide, the shipping fee charged includes the use of your address, the acceptance, processing and dispatch of your goods including any export paperwork required for shipping. <br />Shipping fees are calculated on the amount of space the shipment takes up in transit rather than being based on the actual weight of the goods, this is especially the case when transporting goods by air. <br />I see that the service you have chosen for shipping is a premium door to door, fully tracked service however the delivery does appear to be on time as per the transit time stated on your shipping invoice.<br />Please don't hesitate to get in touch if this is not the case and we can then look into this further for you and open a case with the delivery company.<br />We look forward to hearing from you if we can assist you further.<br />Many thanks,<br />Kind Regards,Tracy.
Cody Thornton
16 April 2018
DHL Express Worldwide
CT
Everything worked flawlessly. The company appears ethical and does what they say they'll do as soon as they can possibly do it.
The only issue we had, which was largely our own fault for not reading the website fully, was that we didn't understand that packages that aren't repackaged at the per-unit rate are actually sent individually. For DHL, forward2me put them each in individual DHL bags but sent them on one single "waybill." So they were all discreet, but you'll get a big stack if you order much. One of mine actually got misdirected by DHL, but showed up promptly the next day.
I only wish there was a way to estimate how much you can save in shipping fees if you paid the per-unit repackaging fee. But the overall cost was reasonable given the services provided and the quantity shipped. Go for it.
The only issue we had, which was largely our own fault for not reading the website fully, was that we didn't understand that packages that aren't repackaged at the per-unit rate are actually sent individually. For DHL, forward2me put them each in individual DHL bags but sent them on one single "waybill." So they were all discreet, but you'll get a big stack if you order much. One of mine actually got misdirected by DHL, but showed up promptly the next day.
I only wish there was a way to estimate how much you can save in shipping fees if you paid the per-unit repackaging fee. But the overall cost was reasonable given the services provided and the quantity shipped. Go for it.
daniel castellano
16 April 2018
DHL Express Worldwide
DC
very good service
Marian Agyeinyo
15 April 2018
DHL Express Worldwide
MA
The service is so easy to use and the packages got delivered right to my door. Very professional and packaged were handled well
Nathan Crespo
14 April 2018
DHL Express Worldwide
NC
Great service. Fast and quick delivery.
Jenna Reimer
14 April 2018
DHL Express Worldwide
JR
The fastest receiving and shipping forwarding company I’ve ever used! Extremely efficient and always provides low cost rates! Love love!
Jeffrey Dixon
12 April 2018
DHL Express Worldwide
JD
Speedy service and shipping. They provide a great service and I would recommend them to everyone
GIORGOS PAPANIKOLAS
12 April 2018
DHL Economy Select
GP
fast communication, combined shipping very useful. Arrived on time
john lacey jr
12 April 2018
DHL Express Worldwide
JLJ
Yes I would ship with them again! Package came right on time
Stephanie Atkinson
11 April 2018
DHL Express Worldwide
SA
I absolutely love the Forward2Me service! Not only are they fantastic with quick and easy shipping but they take the time to make sure your package gets to you without being opened. (I live in the US and I’m used to my parcels being half opened expecually is they are international purchases besides coustoms checks) I will FOREVER use Forward2Me because they are detail oriented, the alerts are down to the moment. Love you guys you’re a shop-a-holics bff.
wendell zee
11 April 2018
DHL Express Worldwide
WZ
customer service is awesome, answered my questions/concern quickly and promptly. used the service and they delivered, although the ship is a bit too much.
Toshihiko Sugimoto
10 April 2018
DHL Express Worldwide
TS
同梱手数料がかかるので料金はちょっと高め。ただし、信頼性は高いので次回も利用予定です。
Jari Vanttinen
10 April 2018
DHL Express Worldwide
JV
Very fast and reliable delivery!
Andy Highfield
10 April 2018
DHL Express Worldwide
AH
Very fast and responsive. Easy to use and good online system for managing and tracking packages. Extremely useful for when buying items that do not ship overseas directly.
Richard Hester
10 April 2018
DHL Express Worldwide
RH
Fast dispatch, wonderful updates.
David Connelly
10 April 2018
DHL Express Worldwide
DC
Excellent service, quick turn around, once my package arrived it was shipped out within 24 hours and I had it at my door step within 72hrs.
alfredo huante
09 April 2018
DHL Express Worldwide
AH
First time customer, I really appreciated the ease in navigating the site and figuring out how to get my package to the states. I received my package in a timely manner.
SAEED BASHMAL
09 April 2018
DHL Express Worldwide
SB
good experience
Daniel Kiesl
09 April 2018
DHL Express Worldwide
DK
Not one issue with the whole process. Simple and fast. Highly recommend.
Davit Hovhannisyan
09 April 2018
DHL Express Worldwide
DH
Great experience, have used them about 3 times now, have shipped quite valuable things as well. 100% trustworthy and I look forward to continuing using them!
Kensuke Yamaguchi
09 April 2018
DHL Express Worldwide
KY
複数の商品をまとめて転送していただきました。再梱包の依頼をすると、一日も経たないうちに完了し、すぐに発送の手続きを行なうことができました。手元に商品が届くまで、不安に感じることは一つもありませんでした。
Eduardo Bustamante
09 April 2018
UPS Express Saver
EB
I loved the prompt and affordable service. Best forwarding service I have used
Faisal Alanezi
08 April 2018
DHL Express Worldwide
FA
quite expensive and take too much time to process my package ..
was my first and last experience with them
was my first and last experience with them
Hi,<br />Many thanks for taking the time to provide us with your feedback relating to your recent shipment with forward2me.<br />I see that your shipment included goods which are classed as dangerous by our couriers for shipping purposes, as we are accredited to ship dangerous goods via our courier DHL we were able to offer this service to your country however DHL do add a hefty surcharge for the service.<br />This charge is applied by the courier and not forward2me, we only pass the same cost to the customer that is charged to us and do not add any further fee for the additional work involved with preparing this type of shipment. Due to the nature of the shipment it does take a little time for us to repack and prepare all the paperwork so it is compliant with dangerous goods regulations and this is the reason why it takes a little longer than shipping a parcel with unrestricted goods.<br />I can understand that due to this surcharge your shipping costs were higher than expected especially if you were not aware of these additional charges before you received your goods, although we do feel for the service we charge shipping fees are very competitive and cost effective for our customers.<br />We hope you will reconsider using our services again in the future and if you have any further questions relating to what kind of goods are classed as dangerous for shipping we will be happy to provide you with this information.<br />Many thanks,<br />Kind Regards,Tracy.
Blake DuBois
06 April 2018
DHL Express Worldwide
Hi,<br />Many thanks for taking the time to review our services however I'm sorry to hear that you feel that we have not been provided with the service you requested. <br />After speaking with my colleague who dealt with your query I believe that due to the size of your packages it would not have been cost effective for you to use the combine and repack service however they recommended that you use our multi-piece shipment option so you obtained the maximum value for shipping and could include all your goods within one shipment.<br />We do pride ourselves on taking great care of our customers parcels and would not recommend a service which would not be cost effective for you, by using the combine and repack service the shipping cost would have increased rather than decreased due to the cost of the service and with us not being able to reduce the size of your packages to make combine and repack cost effective for you.<br /><br />When your shipping request was received you only appear to have requested that two out of your three packages be shipped, as shipping is initiated by the customer and not ourselves we can only ship goods which have been included in the shipping request however I can see from our records that all three packages would have been showing in your account at that time and been available for shipping.<br />I hope this information helps explain why the third package was not shipped with your other goods and why we didn't recommend the combine and repack service, please don't hesitate to get in touch with customer service at info@forward2me.com if you have any further questions relating to this matter.<br />Many thanks,<br />Kind Regards,Tracy.<br /><br /><br /><br />
BD
My first use of the service confirmed my worst fears -- that through obfuscation, ambiguity, and carelessness this company will try to extract as much money out of you as possible.
It started after I received a few packages, all on the same day, and Forward2Me told me they could not combine them into one shipment to me in the USA. I had to pay separately at much greater cost. Then, one of the packages wasn't processed until the next day and required another shipment at yet another outrageous cost.
It started after I received a few packages, all on the same day, and Forward2Me told me they could not combine them into one shipment to me in the USA. I had to pay separately at much greater cost. Then, one of the packages wasn't processed until the next day and required another shipment at yet another outrageous cost.
Ryan English
06 April 2018
DHL Express Worldwide
RE
Ive had numerous orders and all have been delivered without issue! Love the service provided
Weian Yang
06 April 2018
DHL Express Worldwide
WY
It's great. Fast and profersional
Luke Racicky
06 April 2018
DHL Express Worldwide
LR
Very easy to use, Customer service is great! Would recommend 100%!