How to Order from Pop Mart with International Shipping

Whether you're browsing on desktop or through the Pop Mart mobile app, the shopping experience is sleek, smooth, and designed with collectors in mind. The website makes it easy to explore by category, artist, character, or theme. Sections like New & Featured, Blind Boxes, Plush Toys, and Accessories allow you to quickly discover the latest drops or revisit fan favorites.

Each product page is visually rich, often showing detailed images of each possible figure in the series, along with info about the artists who created them. It's not just shopping – It's a curated tour through a world of collectible art.

For those who prefer shopping on the go, the Pop Mart app (available on both Android and iOS) offers additional perks, including exclusive discounts, early access to new arrivals, and limited-edition event alerts. New users even receive welcome coupons when they download the app.

The Pop Mart online store serves as a central hub for a wide variety of collectible products, primarily centered around the brand’s designer toy lines. The site is organized to make navigation easy for both new and returning customers, with categories that include:

• Blind Boxes – Sealed boxes that contain one random figure from a specific series. These are Pop Mart’s signature product and often include a “hidden edition” figure that is rarer than the others.
• Figurines – Standalone vinyl figures that may be part of a themed series or sold individually. These typically feature more detailed designs or larger scales.
• Plush Toys – Soft toy versions of popular Pop Mart characters, designed for display or everyday use.
• Blocks and Accessories – Includes mini sets, collectible props, display bases, and smaller items that complement the main toy lines.

Customers can also browse new releases, limited-edition collections, and bestsellers. The platform provides regional exclusives on certain storefronts (e.g., Japan, US, Germany, UK), which may feature items not available globally.

Pop Mart collaborates with a wide range of independent and studio artists who create the intellectual properties (IPs) behind its collectible characters. These artists are central to the brand’s identity, and each toy line is typically associated with one specific creator.
Some of their best-known designers include:

• Kenny Wong – Creator of Molly, one of Pop Mart’s earliest and most recognizable characters. Molly has appeared in dozens of themed series over the years.
• Ayan Deng – Designer of Dimoo, a childlike character often themed around dream states, nature, and fantasy settings.
• SKULLPANDA – A pseudonymous designer known for more conceptual and fashion-influenced series. SKULLPANDA figures often feature detailed costumes and complex facial expressions.
• Lang – Creator of The Monsters, a character line that blends cartoonish horror with lighthearted elements.
• PUCKY, Ziqi, Seulgie, and others – Each with their own distinct visual style and recurring characters.

Pop Mart signs licensing agreements with these artists, either as individual collaborators or through art studios. In many cases, the characters they design become long-term intellectual properties, expanded across multiple toy series, merchandise collections, and event promotions.

Each artist’s profile can be found within the Pop Mart online store under the Artists section. There, users can explore the toy lines they've created, along with related series and upcoming releases.

This focus on original character design from named creators differentiates Pop Mart from traditional toy retailers. It also allows collectors to follow specific artists, much like they would with fashion designers or illustrators.

Before you can start building your collection, you’ll need to create a Pop Mart account. The process is simple:

1. Go to the Pop Mart website and click on “Sign in / Register” in the top right corner of the homepage.
2. Select your country or region – choose the online store you want to shop from (US, UK, Germany, or Japan). This determines the product availability and regional exclusives you’ll see.
3. Enter your email address and create a password.
4. Click the button to request a six-digit verification code.
5. Enter the verification code you receive via email.
6. Once verified, your Pop Mart account will be created. You’ll also receive a confirmation email welcoming you as a new member. 

To shop internationally from regional Pop Mart stores, you’ll need to add a forward2me parcel forwarding address to your Pop Mart account.

Start by navigating to the “Address Book” section within your account. From there, you can enter your forwarding address either manually or by selecting a pre-generated option from a dropdown menu. It’s crucial to include your unique forward2me customer ID, which helps ensure that your package is properly routed and avoids any unnecessary delays.

Once saved, your forwarding address is ready to use at checkout, opening the door to a world of regional exclusives.

The Pop Mart loyalty program rewards both online purchases and in-store spending, but the two are tracked separately. To fully benefit, earn and redeem in each space distinctly, use your Advantage Card in shops, and redeem online via the Redeem Center, unlocking discounts, freebies, and exclusive items from your points. Here’s more about the online rewards. 

• Online and In-Store Purchases: You earn 1 point for every $1 (or £1/€1/¥1 equivalent) spent on official Pop Mart websites and in its physical stores located in your region. 
• Separate Point Balances: Please note: online and in-store points are not merged. If you shop in-store (e.g., with your Advantage Card) and online, each balance is tracked independently. 

• Visit the Pop Mart online “Redeem Center” to browse available rewards (e.g., discount vouchers, exclusive items). 
• During checkout, apply your accumulated points toward purchases from the Redeem Center.
• In-store rewards may differ; ask a staff member about redeeming your Advantage Card points in physical shops. 

• Advantage Card (available in the UK and select regions) allows tracking of point balances during in-store visits.
• For online points, log into your Pop Mart account, then check your point total under Profile → Points.
• To view in-store points, present your Advantage Card at checkout or ask staff to display your balance.
• During checkout, apply your accumulated points toward purchases from the Redeem Center.
• In-store rewards may differ; ask a staff member about redeeming your Advantage Card points in physical shops.