Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
25 July 2012
Unknown Shipment Details
Thanks for taking the time to respond - we appreciate your feedback. We look forward to shipping more parcels for you in the future.<br/><br/>James
My item was shipped very quickly, and was packed carefully.
Unverified Customer
24 July 2012
Unknown Shipment Details
Thanks for your kind comments - we appreciate your feedback.<br/><br/>James
Perfect, as usual :-)
Unverified Customer
24 July 2012
Unknown Shipment Details
Many thanks for taking the time to leave your feedback, it is very important to us.<br/>We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
I used forward2me to ship a pair of shoes from a uk online order site to Auckland, New Zealand. Prior to joining forward to me I had browsed other mail forwarding sites and was reasonably aware of the pros & cons of each and approx prices.
My experience with forward to me pretty much reflected what I had read beforehand from other users. In a nutshell, fast, reliable but expensive.
I was able to track the status of my package, initially with the f2me depot and then through DNL. Basically, I would say forward to me "is what it is". If you want something from overseas that is not available locally and you're prepared to pay quite a bit more to get it then f2me is a good service. I would think that the current model would make the most sense if you were forwarding small, light but high value items. For lower value items the cost is prohibitive.
My experience with forward to me pretty much reflected what I had read beforehand from other users. In a nutshell, fast, reliable but expensive.
I was able to track the status of my package, initially with the f2me depot and then through DNL. Basically, I would say forward to me "is what it is". If you want something from overseas that is not available locally and you're prepared to pay quite a bit more to get it then f2me is a good service. I would think that the current model would make the most sense if you were forwarding small, light but high value items. For lower value items the cost is prohibitive.
Unverified Customer
23 July 2012
Unknown Shipment Details
Many thanks for your feedback. <br/>Please don't hesitate to contact us if you have any queries/uncertainties about any of your shipments in the future. Errors do sometimes occur but the important thing is that when this happens, we do want to put it right for you.<br/>Hope to see your parcels again very soon.<br/>Kind Regards,<br/><br/>James
Great service, although I thought there was going to be a question over weight of the package. Actual weight was 7kgs, but your dispatch note said 9kgs. As it was I understand I was charged for 7kgs, so all is well.
Unverified Customer
23 July 2012
Unknown Shipment Details
We're really pleased that you're happy with what we do - thanks for your great feedback.<br/>We look forward to working with you again soon.<br/>Kind Regards,<br/><br/>James
Forward2me is great!! It was just what I needed and it works fine! Thanks
Unverified Customer
22 July 2012
Unknown Shipment Details
Thanks for your great feedback - it's really important to us to hear that you're really pleased with our services.<br/>We look forward to processing your parcels again very soon.<br/>Kind Regards,<br/><br/>James
I received the shipment very quickly .. I want to say thank you so much forward2me team for your professional service !! Everything was smooth and efficient !!
I really lookforward to deal with you again..
Keep up good work :)
I really lookforward to deal with you again..
Keep up good work :)
Unverified Customer
22 July 2012
Unknown Shipment Details
Very positive experience, I got my keyboard right at my door, at low price and swift!
Many thanks for your kind feedback -it's really important to us.<br/>We look forward to working with you again very soon.<br/>Kind Regards,<br/><br/>James
Unverified Customer
20 July 2012
Unknown Shipment Details
Many thanks for your very kind feedback - it's important to us.<br/>We are really pleased that you're happy with our services and we look forward to processing many more parcels for you.<br/>Kind Regards,<br/><br/>James
Nothing BUT Brilliant Service!!!
Highly Recommended!!!
The Service is OUTSTANDING, and the Communication Superb.
Highly Recommended!!!
The Service is OUTSTANDING, and the Communication Superb.
Unverified Customer
20 July 2012
Unknown Shipment Details
Thanks for your feedback - much appreciated.<br/>Have a good day.<br/>Kind Regards,<br/><br/>James
very good communication
Unverified Customer
20 July 2012
Unknown Shipment Details
Many thanks for leaving your feedback- we're really pleased that your happy with our services and we look forward to looking after more of your parcels very soon.<br/>Kind Regards,<br/><br/>James
Excellent communication and service
Rapid dispatch of items via DHL
Rapid dispatch of items via DHL
Unverified Customer
20 July 2012
Unknown Shipment Details
Thanks for your feedback - we do offer a consolidation service which will be going live on the website very soon. This enables you to do lots of shopping and then we put them all together for you and ship as one. This saves you lots on shipping costs. Please get in touch through the website if you would like to use this service.<br/>Kind Regards,<br/><br/>James
Thank you very much. The package arrived quickly and in perfect condition. I only wish the postage fees were a little lower.
Unverified Customer
20 July 2012
Unknown Shipment Details
Thanks for your kind feedback - its important to know that you're happy with our services.<br/>We look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>James
Quick delivery and reasonably priced.
Unverified Customer
19 July 2012
Unknown Shipment Details
Excellent service as always
Keep like that
Thanks a lot
Keep like that
Thanks a lot
Many thanks for taking the time to respond - your feedback is important to us.<br/>We look forward to working with you in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
19 July 2012
Unknown Shipment Details
Thank you - we look forward to processing more parcels for you.<br/>Kind Regards,<br/><br/>James
Amazing service, got my order fast and safe, would definetly use forward2me again.
Unverified Customer
19 July 2012
Unknown Shipment Details
Many thanks for your feedback - it's important to us.<br/>We look forward to looking after your parcels in the future.<br/><br/>Kind Regards,<br/><br/>James
I love love this service. :) Forward shipping to the US was super simple and fast. Thank you forward2me, I will definitely use your service in the future.
Unverified Customer
19 July 2012
Unknown Shipment Details
Many thanks for your kind comments - your feedback means a lot.<br/>We look forward to processing more parcels for you.<br/><br/>Kind Regards,<br/><br/>James
Fantastic service, received my package in less than a week without a hitch.
Unverified Customer
18 July 2012
Unknown Shipment Details
Thanks for your kind comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>James
Perfect service!
Unverified Customer
18 July 2012
Unknown Shipment Details
Many thanks for taking the time to respond to us - we really appreciate your feedback.<br/>We're really pleased that you're happy with our services and we look forward to processing more parcels for you.<br/>Kind Regards,<br/><br/>James
I thank forward2me for giving me access to buy items that cannot be sent to my country. Besides the service is excellent and it is worth the money. Thanks.
Unverified Customer
18 July 2012
Unknown Shipment Details
Thanks for your feedback - it is very important to us. We do offer a consolidation service which helps to reduce your shipping costs. If you would like any more information please don't hesitate to get in touch.<br/><br/>James
Packing and shipping was very fast, but pricing is a little expensive. Overall, a great service.
Unverified Customer
18 July 2012
Unknown Shipment Details
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Service was fast & efficient
Prices are quite high though, was going to ship a lamp via yourselves & entered dimensions in calculator - came out at £200 on calculator. Ended up paying £80 through the supplier to ship it.
Prices are quite high though, was going to ship a lamp via yourselves & entered dimensions in calculator - came out at £200 on calculator. Ended up paying £80 through the supplier to ship it.
Unverified Customer
18 July 2012
Unknown Shipment Details
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Prompt shipping but a bit costly.
Unverified Customer
17 July 2012
Unknown Shipment Details
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.<br/>We look forward to shipping more parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Quite rapide but expensive
Unverified Customer
17 July 2012
Unknown Shipment Details
Thanks for your feedback. We're delighted you were happy with our service.<br/><br/>James
excellent and fast service.really helpful representatives!
Unverified Customer
17 July 2012
Unknown Shipment Details
Thanks very much for your kind comments - your views mean a lot to us. We hope to ship more parcels to you in the future!<br/>Kind Regards,<br/><br/>James
Forward2me are the very best. They are loyal to their clients and do their work me meticulously. They are sincere and trusthworthy and sometimes they do miracles, so as to say. I respect them very much and for me they are my truth friends.Keep it up . Congratulations.
Unverified Customer
17 July 2012
Unknown Shipment Details
Thanks for your feedback - we're delighted that you were satisfied with our service and we hope to ship more parcels to you in the future.<br/><br/>James
I'm satisfied with your speedy service.
Unverified Customer
16 July 2012
Unknown Shipment Details
Thanks for taking the time to respond - we appreciate your feedback. Have a good day!<br/><br/>James
The service has been excellent !
Unverified Customer
16 July 2012
Unknown Shipment Details
Thanks for your kind comments and for taking the time to respond to us. Have a good day!<br/><br/>James
This was what I had been looking for. Seriuosly. Specially using the personal shopper service since some brands don't even let you pay with a overseas creditcard since the billing adress is not the same as the one on the card.
Unverified Customer
16 July 2012
Unknown Shipment Details
Many thanks for taking the time to respond and for your kind comments. We look forward to shipping more parcels to you in the future!<br/><br/>James
Extremely prompt service..they check emails immediately and dispatch goods straight away...I hope this level of service continues..
Unverified Customer
16 July 2012
Unknown Shipment Details
Thanks for your kind comments. We're delighted you were happy with our service and we look forward to helping you again.<br/><br/>James
Excellent service ! You make online shopping so much easier ! Keep it up :)
Unverified Customer
16 July 2012
Unknown Shipment Details
Thanks for taking the time to leave your feedback. We look forward to shipping more parcels to you in the future.<br/><br/>James
very happy with your service, will use again
Unverified Customer
13 July 2012
Unknown Shipment Details
Thanks for taking the time to respond! We're glad to hear that your parcel reached you in good time and we look forward to shipping more parcels for you in the future. Have a good weekend.<br/><br/>James
Package received and processed by Forward2me in the UK on Friday, delivered to my house in Australia Monday afternoon - excellent!
Unverified Customer
13 July 2012
Unknown Shipment Details
It works well and it is very affordable. It could improve even further if it allowed package merging to save costs. I am satisfied.
Thanks for taking the time to leave your feedback - we appreciate it. We do offer a consolidation service, if you would like any more information then please get in touch.<br/><br/>James
Unverified Customer
12 July 2012
Unknown Shipment Details
Thanks for your feedback - it is very important to us. We're delighted you were happy with our service and we look forward to shipping more parcels to you in the future. Have a good weekend!<br/><br/>James
I was nervous having my packages sent to an address in a country that I have never been to, but everything went so smoothly. I had a question before signing up and the response was quick and courteous. I was amazed by how fast I actually received my package. The rates were more than fair, and I will now enjoy shopping on all the UK sites that wouldn't have been available to me otherwise.
Unverified Customer
12 July 2012
Unknown Shipment Details
Thanks for taking the time to leave your feedback. Have a good weekend.<br/><br/>James
Thank you
Unverified Customer
11 July 2012
Unknown Shipment Details
Thanks for the positive feedback. Have a good weekend.<br/><br/>James
N/a
Unverified Customer
11 July 2012
Unknown Shipment Details
Many thanks for your kind comments! We look forward to shipping more parcels to you in the future!<br/><br/>James
Excellent business idea! Perfect English services ....
Unverified Customer
11 July 2012
Unknown Shipment Details
Thanks for taking the time to leave your feedback. We are delighted you are satisfied with our service and we look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James
Service was exactly as described and virtually seamless. The thought that you have put into your service has been well worth it! As an individual in the transportation and warehousing industry, I am VERY HARD to satisfy. Forward2me will be my choice in forwarding services in the future for all shipments coming from the UK.
Unverified Customer
11 July 2012
Unknown Shipment Details
Your prices are a bit on the high side compared to your competitors!
Many thanks for taking the time to respond. <br/>We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition. <br/>If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We can also consolidate parcels for you which will help to reduce your shipping costs.<br/><br/>James
Unverified Customer
11 July 2012
Unknown Shipment Details
Thanks for taking the time to leave your feedback - it is very important to us. <br/>We're offering a premium door to door tracked service to maintain the standards that our customers expect. <br/>If you have a few purchases to make we can consolidate your items and ship them altogether which will reduce your shipping costs. Also, if you would like us to look into different shipping options for you then we will be happy to do so. We hope to help you again in the future.<br/>Kind Regards,<br/><br/>James
It is a good service but the costs for p&p are a bit high. It cost more for the post than for the item I bought. I was not aware of this..I will not be using this service anymore.
Unverified Customer
11 July 2012
Unknown Shipment Details
Thanks for your feedback - it is very important to us. Have a good day!<br/><br/>James
Very good I am very satisfied. Excellent service.
Unverified Customer
10 July 2012
Unknown Shipment Details
Many thanks for your kind comments. We look forward to shipping more parcels to you in the near future!<br/><br/>James
So far, customer service has been excellent.
I will definitely continue using you
I will definitely continue using you
Unverified Customer
10 July 2012
Unknown Shipment Details
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
The service is good, I am satisfaced, I think that can be moré complet, p.e.
Posibility of colect the ítem in seller address.
Aldo I think that the price of delivery is too much expensive.
Regards
Posibility of colect the ítem in seller address.
Aldo I think that the price of delivery is too much expensive.
Regards
Unverified Customer
10 July 2012
Unknown Shipment Details
In my firsit service experiance i faced unexplaned delay from DHL as the shipment went through China!!!!!!!!!!!!!!!! i do not know whay?
Unverified Customer
10 July 2012
Unknown Shipment Details
Thanks very much for your kind comments. We look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James
Company aiming at finding solutions not problems. A rare treat nowadays...
Unverified Customer
10 July 2012
Unknown Shipment Details
Friendly, efficient, reliable and no fuss/
Many thanks for your feedback - it is very important to us!<br/><br/>James
Unverified Customer
10 July 2012
Unknown Shipment Details
Thanks for your feedback. We do offer a consolidation service if you are purchasing a few items, this will help reduce shipping costs for you. <br/><br/>We can also look into different shipping options for you if you get in touch.<br/><br/>Many Thanks,<br/><br/>James
i think its a very good concept and useful especially for Malta howver its a bit over priced, i rate the service as excellent thou!
i think the service was excellent and very prompt, however i doubt il use it again ax i found it a bit over prices!
Unverified Customer
10 July 2012
Unknown Shipment Details
Thanks for taking the time to leave your feedback. We're glad you satisfied with our service.<br/><br/>James
Everything ok :)
Unverified Customer
09 July 2012
Unknown Shipment Details
Thanks for your feedback - we appreciate your views. Please get in touch if you would like us to look at other shipping options for you.<br/>Thanks,<br/><br/>James
Service excellent but very expensive, in fact too expensive!
Unverified Customer
09 July 2012
Unknown Shipment Details
Thanks for taking the time to leave your feedback. Please do not hesitate to get in touch if you would like us to look at different shipping options for you.<br/><br/>James
I wish there were more shipping options, economy, as well as courier for international shipments.
Unverified Customer
08 July 2012
Unknown Shipment Details
Thanks for your feedback - it is very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>James
Fab service and communication, a bit expensive for single items but I'm aware that you are looking into the minimum weight postage issue.