forward2me cross border

Ship Small Parcels with forward2me Cross Border

WE’LL SHIP IT TO YOU ANYWHERE IN THE WORLD. 

 

Ship reliably for less with forward2me Cross Border, our transportation solution designed specifically for delivering lightweight, low-value shipments to global e-commerce consumers, balancing speed and cost. Deliver to recipients in over 190 countries and territories worldwide from the United Kingdom and the United States. This service allows you to reach key international e-commerce markets cost-effectively.

This service provides tracked shipment with first mile tracking and delivery to your local post office. 

forward2me Cross Border Specifics

forward2me Cross Border is our perfect option for tracked shipments that is an alternative of the premium courier services. We understand the importance of having a tracking number for your shipment, which will let you keep tabs on your package as it leaves our warehouse and makes its way to you. 

We know what you are going to ask next "When will I receive my package"? Our extensive vendor network and last-mile providers help enable us to meet your delivery targets in the range of 8-21 business days depending on the destination countries or territories for your shipments. Here are some other aspects to consider before opting for Cross Border.

SPECIFICATIONS FORWARD2ME CROSS BORDER
MAX. WEIGHT 2KG/4LBS
TRANSIT TIMES


8-21 BUSINESS DAYS

*transit times are not guaranteed and are only approximate as this service operates through postal service

TAXES & DUTIES DELIVERED DUTY UNPAID
WORLDWIDE SHIPPING  YES 
TRACKING  YES
MAX. CONTENT VALUE £100/$100
CLAIMS FOR "LOSS & DAMAGE" LIMITED TO A MAXIMUM COMPENSATION OF £100/$100
COURIER SUPPORT RESPONSES TYPICALLY TAKE UP TO 5 BUSINESS DAYS
CUSTOMER SERVICE SUPPORT SUPPORT LIMITED BY COURIER RESPONSE TIMES
PROTECT+  AVAILABLE
COMBINE AND REPACK NOT AVAILABLE

*Please keep in mind that depending on the regulations in your location, import fees and duties may apply. With this option, the recipient is responsible for any duties or taxes assessed. Recipient must pay any duties and taxes assessed before customs clears the package.

How Cross Border Works

Our Cross Border service is a great choice for anyone, regardless of where they might be in the world, who wants to have lightweight packages shipped from the UK or the US. Whether it’s a rare find from a small online store that doesn’t ship internationally or just a product that’s a hot deal on the US Amazon site, we’ll take care of your parcel with a great cost-efficiency. 

  1. We prepare the shipment from our facility. All forward2me Cross Border shipments are only collected from our US or UK depot. 

  2. FedEx Cross Border processing center. They sort and prepare your parcels to leave the UK or the US. The recipient address is printed on the label in the destination country or territory’s language(s).

  3. Your shipment departs from the shopping country. Shipments travel via linehaul in a process closely managed by forward2me Cross Border.

  4. Your shipment goes through Customs. Clearance is handled in compliance with global rules and regulations. For DDU parcels, the recipient must pay any duties assessed.

  5. Your shipment is tendered to the final-mile delivery provider. Strong relationships with final-mile delivery providers help ensure your shipments delivery.

  6. Your shipment is delivered. Our final-mile local carrier completes the delivery.

Restrictions

Countries and territories also have their own rules regarding what can or cannot be sent by post. Forward2me Cross Border is unable to ship prohibited and restricted items on behalf of our customers. Certain items cannot be received, stored, shipped, imported and/or exported due to regulatory, hazard, safety or other reasons. Transactions involving these commodities are strictly prohibited, regardless of origin or destination. Please note: Prohibited items are forbidden to be exported from the origin country or territory, or imported to the destination country or territory.

The following items are classified as dangerous goods and cannot be shipped with forward2me Cross Border:
  • Lithium-ion / Metal batteries
  • Alcohol or tobacco and tobacco-related products
  • Liquids
  • Dual use items / Weapons
  • Counterfeit goods
  • Pornographic material
  • Bladed items
  • Perfumes, aftershaves, non-aerosol body sprays
  • Legal tender and postage stamps
  • Prescription and non-prescription medicines
  • Christmas crackers / Party poppers
  • Perishables
  • Lighters and matches
  • Lottery tickets
  • Nail varnish
  • Hand sanitizers
  • Products contained in an aerosol
restrictions on parcel dimensions

What Can I Ship?

When using our Cross Border service, you can ship pretty much anything that’s allowed by your country’s authorities as long as its volumetric or actual weight does not exceed 2kg/4lbs. Ideal for packages below de minimis value (a threshold set by the destination country or territory). A service tailored for shipping of clothing and apparel, health and beauty products, footwear, toys, handmade goods, electronic accessories, pet products, books, DVDs. Here are some examples: 

0.5 KG 1 KG 1.5 KG 2 KG
HARDCOVER BOOK SOFT CAT BED PAIR OF SNEAKERS LEATHER HANDBAG
ACCESSORIES (HAT, PAIR OF GLOVES) TOASTER UKULELE PAIR OF BOOTS
FOOTBALL MONOPOLY BOARD  10 VINYL RECORDS COAT

 

Note: Not recommended for high-value goods and temperature or time-sensitive shipments. Cannot be used for shipments exceeding 2kg/4lbs or re- stricted and prohibited items, including hazardous materials and dangerous goods

Whenever you ship goods internationally, you need to be aware of certain global shipping restrictions and prohibited items. There are certain commodities that you won’t be able to have shipped due to regulatory, safety, or other reasons. Such items cannot be exported from the origin country or territory or imported to the destination. 

Recommended UK and US Online Stores

If you’re not sure where to start your international shopping experience, we advice visiting our shopping center where you will find guides to the biggest UK and US online stores, helpful advice, and plenty of inspiration for your next shopping spree. 

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