Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Verified Customer
29 June 2021
UPS Express Saver
VC
I had a complicated order and received plenty of guidance on how to ship. Thank you!
Naresh Krishna
28 June 2021
DHL Express Worldwide
NK
Every time, the products are shipped the same day and I get it from Guernsey to Dubai in 2-3 days. Incredible!
roi asraf
28 June 2021
FedEx International Economy
RA
it was great
super fast
super easy
super professional
i really recommend it to all the people from outside the UK,
super fast
super easy
super professional
i really recommend it to all the people from outside the UK,
Verified Customer
28 June 2021
DHL Express Worldwide
VC
So worth it! I've ordered many things from the UK to the USA directly from the vendors and the delivery was much faster when going through forward2me. Also the package arrived in great shape. I've had too many packages destroyed or gone missing entirely in the past when ordering from the same places. I also used the repacking service and that save me money and hassle. It was a great experience. I recommend this service.
Verified Customer
28 June 2021
DHL Express Worldwide
VC
Replies to enquiries were good and prompt. Unable to comment on whether repackaging of whisky bottles was good or not. This is because the first packaging done by the seller was already good enough.
faisal alhamdan
27 June 2021
FedEx International Economy
FA
Shipping price was high
Amanda Stahlbaum
26 June 2021
UPS Express Saver
AS
Amazing! Will use again!
Verified Customer
26 June 2021
DHL Express Worldwide
VC
Everything as promised. Upfront and transparent.
El hachmi Mjeoul
26 June 2021
DHL Express Worldwide
EHM
A quick respond from customer service they resolve problem fast
Definitely I'll use there service again.
Definitely I'll use there service again.
Verified Customer
26 June 2021
DHL Express Worldwide
VC
カスタマーサービスが素晴らしく、チャットでの質問に1時間以内に、詳細に答えてくれる。転送サービスも当然迅速です。配送会社・プランについて複数の選択肢があることも素晴らしい。最近配送料が高騰する中、tip transなど他社との価格差がなくなっているため、貴社がベストな選択である。
Verified Customer
26 June 2021
DHL Economy Select
VC
legit site. Fast and good communication. Have reshipped lot of times with no issues. Only one time they lost 1 package by accident but after proving my purchase they refunded me. Excellent
M!ka
25 June 2021
DHL Economy Select
M
Forwarding worked well. Well informes and quick action with good tracking. Again recommended!
Verified Customer
25 June 2021
DHL Economy Select
VC
E' stata sbagliata la documentazione e quindi ho avuto molti problemi in dogana, sino alla scelta triste di dover distruggere il pacco, quasi 100 euro di danni
Hi,
Many thanks for your feedback.
I'm sorry to hear that there has been a problem with your shipment, I see the shipment has now been returned to us rather than being destroyed.
There have been alot of changes over the past 6 months due to brexit and Italian customs are very strict however please be assured that we will do our very best to resolve this situation for you.
I will contact you personally shortly and she how we can help.
Kind regards
Tracy.
Many thanks for your feedback.
I'm sorry to hear that there has been a problem with your shipment, I see the shipment has now been returned to us rather than being destroyed.
There have been alot of changes over the past 6 months due to brexit and Italian customs are very strict however please be assured that we will do our very best to resolve this situation for you.
I will contact you personally shortly and she how we can help.
Kind regards
Tracy.
Christian Dietrich
25 June 2021
DHL Economy Select
CD
Fast and easy! Ordered whisky from UK to GER
Verified Customer
25 June 2021
DHL Express Worldwide
VC
I was incredibly skeptical of re-shipping services, none of them really seemed promising, trustworthy, and some never announced closure when they wen’t out of business, essentially dead-ending your shipment(s.) Then I came across Foward2Me, and decided that the website and the reviews seemed to be authentic and legitimate. I ordered one pair of Adidas trainers from Adidas UK, and within the week they arrived at F2M, and I was promptly notified that my order was ready to ship to the US. (F2M will hold tour orders free of charge up to 30 days.) Thanks to excellent handling on DHL’s part, I had my “test order” the following week. FFWD almost a month and Adidas is running LARGE Summer sales, the trainers I’ve had my eye on are included. I decide to snag the four pairs and send them to F2M for another go. I actually used the package holding service in order to space out spending on the sale and international shipping rates. I okay the shipment and pay on Sunday evening, and Monday morning I receive shipment notification from F2M. DHL scoops my order up that evening, and it’s on it’s way out of the UK on Tuesday. Wednesday the parcel arrives in Ohio, and by early Thursday morning it has arrived in Austin Texas for delivery. By Thursday afternoon at 3pm, I am holding my package. Manchester to Texas in two days. WOW. I am absolutely blown away at the service of Forward2Me AND DHL. Ship with confidence everyone. This is a legitimate business, and they are eager to get your goods to you.
Verified Customer
25 June 2021
DHL Express Worldwide
VC
The service is very efficient and convenient. It would be great to have more insight into the analysis and repacking process, especially the dimensional weight at start with pricing, and the dimensional weight at the end of the process to see how much is saved with the service. At the end one must decide the shipment methods without visibility to any of this. It could be more user-centric. But overall, as a service, being able to obtain essential goods I cannot otherwise obtain in a country where they are not available, it meets the requirement without undue complication.
Hi,
Many thanks for your feedback.
I'm pleased to hear that you are happy with the service and take on board your comments about the repack service. forward2me are always looking to improve the experience for the customer and will certainly look at your suggestions.
Thank you for your support so far and we look forward to helping you ship again soon.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm pleased to hear that you are happy with the service and take on board your comments about the repack service. forward2me are always looking to improve the experience for the customer and will certainly look at your suggestions.
Thank you for your support so far and we look forward to helping you ship again soon.
Kind regards,
Tracy.
Daniel Herrera
25 June 2021
UPS Express Saver
DH
This service is totally legit. At first I was worried but after receiving two different products only available in the U.K. at lightning speed…I am so glad this service exists!!! Thanks you guys!
Verified Customer
24 June 2021
FedEx International Priority
VC
Speedy service, package always arrive in good condition
kirk weekes
24 June 2021
DHL Express Worldwide
KW
Fast service and ease of use
Christian Belger
24 June 2021
DHL Economy Select
CB
thanks :o)
Verified Customer
24 June 2021
DHL Economy Select
VC
Schneller Service und top verpackte Ware!!
Verified Customer
24 June 2021
UPS Standard Single
VC
Super schneller Versand und über jeden Schritt des Paketes war ich sehr gut informiert.
Anna Georghallides
23 June 2021
TNT Economy Express
AG
Quick, helpful and quality service from the minute they received my first parcel. Will be using them frequently in future.
Verified Customer
23 June 2021
DHL Express Worldwide
VC
Shipping is a little pricey but all in all a good service, fast processing, and fast delivery. Have used them multiple times and will continue to for reshipping services in the future.
Jennifer Comparato
23 June 2021
DHL Express Worldwide
JC
It worked just as described. Good communication, service at a fair price!
Claude
23 June 2021
DHL Express Worldwide
C
Service is good. Very reliable.
Would like if they csn reduce repack and shipping costs.
Would like if they csn reduce repack and shipping costs.
Verified Customer
23 June 2021
DHL Express Worldwide
VC
Very helpful. Outstanding customer service.
Verified Customer
23 June 2021
DHL Express Worldwide
VC
Efficient, rapid delivery
Stephen Dunne
23 June 2021
DHL Express Worldwide
SD
Fast & efficient!
Jean Pierre Lutumba Tumba
22 June 2021
DHL Express Worldwide
JPL
Reliable, Peace of mind for efficient service, Responsive Working Team. recommendable
Julia Huezo
22 June 2021
UPS Express Saver
JH
I have been recommending them. I’ve gotten a lot of questions re the product we had forwarded which brings forth the conversation of the forwarding service. It was an amazingly smooth experience.
Verified Customer
22 June 2021
DHL Express Worldwide
VC
I got my items very quickly and in excellent condition. I would definitely use the service again if needed!
Verified Customer
22 June 2021
DHL Express Worldwide
VC
Fast and easy.
Verified Customer
21 June 2021
DHL Express Worldwide
VC
Awesome fast shipping
Andre Hahn
20 June 2021
DHL Economy Select
AH
Sehr professioneller Kontakt und perfekte Verpackung. Spitzen Service. Immer wieder gerne.
Verified Customer
20 June 2021
DHL Express Worldwide
VC
the fastest service
Justin Hendrick
20 June 2021
DHL Express Worldwide
JH
Great service
Verified Customer
19 June 2021
FedEx International Economy
VC
Repacked the two items well. Both items arrived undamaged within the advised time frame.
Abby Fowler
19 June 2021
DHL Express Worldwide
AF
There was a bit of confusion on forward2me end with a technical error and getting my information mixed with someone else’s. But they corrected the error and shipped my package quickly. Will be using again.
Joseph DeSantis
19 June 2021
DHL Express Worldwide
JD
Amazing. Super easy. Super fast. Great first experience
Verified Customer
18 June 2021
DHL Express Worldwide
VC
Too expensive for the length of time taken to receive.
Jan vdP
18 June 2021
DHL Economy Select
JV
HAT SUPER FUNKTIONIERT SCHNELLER UND GUTER KONTAKT
Tommy Sørensen
18 June 2021
DHL Economy Select
TS
god service, rask behandling med fleksibilitet. her en følelse at frakten er litt dyr. ikke alle vill sende til norge så da er forword2me helt supert alternativ.
Verified Customer
18 June 2021
FedEx International Economy
VC
迅速・確実・丁寧なサービスで、安心して利用できました。今回は、再梱包も依頼しましたが、しっかりした梱包でした。
Christian Labrie
17 June 2021
DHL Express Worldwide
CL
Rapide, efficace et sans soucis.
Verified Customer
17 June 2021
UPS Express Saver
VC
1234556789
Hi,
Many thanks for your feedback.
I'm sorry to hear that you are unhappy with the service we have offered, if you could contact our Customer Service email at info@forward2me.com confirming the issue we will be happy to assist you further?
Kind regards,
Tracy.
Many thanks for your feedback.
I'm sorry to hear that you are unhappy with the service we have offered, if you could contact our Customer Service email at info@forward2me.com confirming the issue we will be happy to assist you further?
Kind regards,
Tracy.
Verified Customer
17 June 2021
UPS Standard Single
VC
Aa service. Quick, easy, hassle free
Maggie Barbier
17 June 2021
FedEx International Economy
MB
Since yesterday am sending several emails. No agent has attended to my email. I have a parcel at the warehouse
Hi,
Many thanks for your feedback.
I'm sorry to hear that you have not received our responses to your emails however I can see that our agent Hayley contacted you at 16.45 pm UK time yesterday however there has been no response to that email.
I see that you have emailed in over night and the agent will be in touch in the next couple of hours.
Please be assured that our aim is to respond to emails within 24 hours and I see that we have met these expectations.
I'm sorry if you have not received the responses as expected, maybe check your spam or junk on your email to ensure that our responses haven't fallen into these files.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm sorry to hear that you have not received our responses to your emails however I can see that our agent Hayley contacted you at 16.45 pm UK time yesterday however there has been no response to that email.
I see that you have emailed in over night and the agent will be in touch in the next couple of hours.
Please be assured that our aim is to respond to emails within 24 hours and I see that we have met these expectations.
I'm sorry if you have not received the responses as expected, maybe check your spam or junk on your email to ensure that our responses haven't fallen into these files.
Kind regards,
Tracy.
Verified Customer
16 June 2021
DHL Express Worldwide
VC
forward2meが書いたインボイスに致命的な間違いがあり（webフォームに9個で￡647.61と登録したのに、9個で￡1942.83と申請された）、税関から余計な税金を徴収されました。 There was fatal mistakes in invoice you wrote. Therefore, I had to pay customs extra cost.
zaki alghamdi
16 June 2021
FedEx International Priority
ZA
very good serves