forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15910 reviews

THOMAS MACHAIRIDIS 26 December 2012

DHL Express Worldwide

Thanks for your feedback - we really appreciate your kind comments. Kind Regards, James

EXCELLENT SERVICE!THANK YOU!

Yvan Germini 26 December 2012

DHL Economy Select

Thanks for your kind comments, we really appreciate your feedback. Kind Regards, James

Very quick, reliable. Thank you !

mandy ridd 26 December 2012

DHL Express Worldwide

Many thanks for your feedback. We're really pleased to hear that you were impressed with our service and we hope to ship to you again in the New Year. Kind Regards, James

Absolutely brilliant! The goods were delivered to me here in Australia approximately 5 days (3 working days) after they were despatched from the UK. I am really impressed. Thank you!

Mauro Vieira 25 December 2012

DHL Express Worldwide

Thanks for your feedback, we really appreciate your comments. We look forward to helping you again in the New Year. Kind Regards, James

Fast shipping. Great service. No problems at all.

Piero Ferrito 25 December 2012

DHL Economy Select

Thanks for you kind comments. Have a good weekend. Kind Regards, James

good speak and fast shipping! perfect comunication

Aiman Koujak 25 December 2012

DHL Express Worldwide

Many thanks for taking the time to respond to us, we really appreciate your feedback. Kind Regards, James

Reasonably priced services, came to me exactly as I pictured it. I will use your service again and again. Many thanks!!

N. Aimi Noor 24 December 2012

DHL Express Worldwide

NAN

Service was ok...if only the delivery charges can be lower then it'll be great. Perhaps forward2me can consider giving customer choices on which carrier with different shipping charges to use for shipping.

Many thanks for taking the time to leave us with your feedback. We're looking at improving the shipping options which we offer our customers on our website but as a relatively young company we haven't quite got there yet. All the best for 2013 and we look forward to shipping to you in the New Year. Kind Regards, James

Luis Ruiz Negrillo 24 December 2012

DHL Economy Select

Thanks for your feedback. Kind Regards, James

LRN

Muy buen servicio.

Joseph Fenech 24 December 2012

forward2me basic

Many thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We look forward to shipping to you again in the New Year. Kind Regards, James

I think it was little bit expensive compare to other services but i have no regrets that i have paid your`s because it was an excellent service...!

Fredrik Berg 24 December 2012

DHL Economy Select

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. Kind Regards, James

Great service, fast shipping and well wrapped package. Will use forward2me again.

olga lazaridou 24 December 2012

DHL Express Worldwide

Thanks for your kind comments - have a good weekend! Kind Regards, James

excellent service as always!!!

Kurt Lehmann 24 December 2012

DHL Economy Select

Thanks for taking the time to respond to us, we appreciate your kind comments. Kind Regards, James

Super service. Very quick and easy.
I can forward2me highly recommend!

johara albadi 24 December 2012

DHL Express Worldwide

Very help full, very fast, love the service

Thanks for your kind comments, we really appreciate your feedback. Kind Regards, James

Joseph Kuch 24 December 2012

DHL Express Worldwide

Many thanks for taking the time to respond to us. We're looking at improving the shipping options which we offer our customers on our website but as a relatively young company we haven't quite got there yet. All the best for 2013 and we look forward to shipping to you in the New Year. Kind Regards, James

I was astonished of the speed of delivery, and good service.
However there should be an option for cheaper delivery for
those who can wait a little longer. and would like to pay less/

Chris Vassiliou 24 December 2012

DHL Express Worldwide

Thanks for taking the time to leave us with your feedback. We're delighted to hear that you were happy with the service we offered and we hope to help you out again in the New Year. Kind Regards, James

100% Amazed at how fast my package arrived from UK to Australia! I think it was around 3 days!! Couldnt be happier with the service. Thankyou.

Caroline Butler 22 December 2012

DHL Express Worldwide

Thanks for your feedback. We look forward to shipping to you again in the near future. Kind Regards, James

Great consolidation of multiple orders from various suppliers

Erdem Tandirli 21 December 2012

DHL Express Worldwide

Many thanks for taking the time to respond to us, your views mean a lot to us. We can offer to send you parcels through Royal Mail's service but at this stage we've not got round to offering this on our website. If you'd like any future shipments through Royal Mail then please get in touch and we can arrange this for you. Kind Regards, James

"forward2me" seemed to be the most reliable forwarding service and as a result it turned to be really so.
They noticed me when my parcel arrived and quickly shipped it. Via DHL, parcel reached to me the next day.
Of course I was aware of its prices but anyhow I think that their prices are way too high.
It would be better if they had an option to send the parcels via Royal Mail Airmail Small Packet.

Kim Dawson 21 December 2012

DHL Express Worldwide

Many thanks for your feedback. We're pleased to hear that you were happy with our service and we look forward to helping you again in the new year. Kind Regards, James

The easy of ordering and the speed of delivery was exceptional. In my circumstance it did end up costing more for personal shopping/postage than the product itself however as I am unable to buy directly from my chosen website I was aware that this might be the case,and is obviously not the fault of forward2me.
I would definitely use them again and do recommend them :)

Fredrik Jessing 21 December 2012

DHL Express Worldwide

Thanks for your feedback, your opinions are important to us. Kind Regards, James

Excellent service.

Nadine Karall 21 December 2012

DHL Express Worldwide

Thanks for taking the time to respond to us - we really appreciate your views. Kind Regards, James

Fantastic service!!!...wish I was aware of it a long time ago...

Evgeniya Shaposhnikova 20 December 2012

DHL Express Worldwide

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We're really pleased to hear that you were happy with the service we provided and we hope to ship to you again in the near future. Have a great Christmas. Kind Regards, James

Fantastic service. Fresh attitude. Professional staff. Fast and transparent updates. You have resoleved all the issues on the way to deliver what was promised. I have already recommended you to all my friends. Other companies should take notes.

Lydia Vella 20 December 2012

forward2me basic

Thanks for your feedback, we really appreciate your comments. If you'd like us to look at other shipping methods for you for any future shipments then please get in touch. Kind Regards, James

The service was excellent but d cheapest delivery method was still too expensive.

Customer 20 December 2012

DHL Express Worldwide

Many thanks for your feedback, your views are important to us. The shipping costs are worked out on the the volumetric weight of the parcel, ie the amount of space the parcel takes up instead of the actual weight which is why you have been charged for the 1.6kg. If you want us to explain this further or have any other queries then please get in touch through our website. Have a great Christmas. Kind Regards, James

Excellent service & communication and extremely fast delivery. However I feel I was overcharged for shipping via DHL - package was stated to weigh 1.6 kg, though in fact it weighed less than 1 kg. Next time I will try out your standard shipping service :)

Alison Johnston 20 December 2012

DHL Express Worldwide

Many thanks for responding to us, we're sorry you feel you needed to give us negative feedback. We can offer to ship parcels through other services however at this time of year it's best to ship with a courier service to ensure that your parcel reaches you in good time. We're looking at improving the shipping options which we offer our customers on our website but as a relatively young company we haven't quite got there yet. Have a great Christmas and we hope to be able to help you out in the future. Kind Regards, James

I was very disappointed that no choice was offered for mailing on my package. Only a courier service was offered, and this was exorbitant for a parcel that was very light (though reasonably priced for a courier service). I frequently use parcel forwarding from the US and a variety of methods of transport (and price) are offered which is much better for me. The service itself in getting the package into the courier was efficient.

John Zaremba 20 December 2012

DHL Express Worldwide

Thanks for your feedback. Kind Regards, James

Very thorough.

Samantha Petrovich 20 December 2012

DHL Express Worldwide

Many thanks for taking the time to respond to us, we really appreciate your feedback. We're really pleased to hear that you were happy with our service and we look forward to shipping to you again in the future. Many Thanks, James

Great service! Thank you for keeping me updated and for ensuring my package arrived in excellent condition. Will definitely use your service again and I have already recommended you to other people! :)

Abdulrahman Al Mogren 20 December 2012

DHL Express Worldwide

Thanks for your feedback. We're glad you have been pleased with our service and we hope to help you again in the near future. Many Thanks, James

AAM

I used alot of similer services and i think forward2me was on the top , thanks

karl purton 20 December 2012

DHL Express Worldwide

Good speedy service but expensive way to buy a DVD

Dr Martin Cefai M.D 19 December 2012

DHL Express Worldwide

Many thanks for taking the time to leave us with your feedback and for your kind comments. We look forward to shipping to you again in the future. Kind Regards, James

DMC

Excellent service, goods were re-packed professionally and customer service was great! Thank you!

Alejandro Ortiz Pastor 19 December 2012

DHL Express Worldwide

Thanks for taking the time to respond and leave us with your kind comments. Kind Regards, James

AOP

Really fast shipment. 100% recommended

Toru Ebihara 19 December 2012

DHL Express Worldwide

Many thanks for taking the time to leave us with your feedback, we're really pleased that you're happy with the service we provide. Kind Regards, James

I have been completely satisfied with your service.
You make the impossible possible.
By this service, I purchased a want which was not exported to my country directly.
I think this service is a good job well done.

Sylvana Mangion 19 December 2012

DHL Express Worldwide

excellent service, will get back to you for sure!!!! thank you

Many thanks for taking the time to respond to us, we really appreciate your kind comments. We look forward to receiving more parcels for you. Kind Regards, James

CONSTANTINOS TALIOTIS 18 December 2012

DHL Economy Select

Thanks for your feedback. We're pleased to hear that you're happy with the service we offered and we look forward to helping you out in the near future. Kind Regards, James

Fast delivery, normal prices, very satisfied

Unverified Customer 18 December 2012

Unknown Shipment Details

Thanks for taking the time to respond to us - your views mean a lot to us. We're pleased to hear that you're satisfied with our service and we look forward to shipping to you in the near future. Kind Regards, James

I find the fees quite expensive. 30£ to Greece when I get almost free delivery by most uk stores that've deliver in Greece. However, you are fast, kind and good in communication & customer service.

João Marcos Silva 18 December 2012

DHL Express Worldwide

Thanks for your feedback, we really appreciate your kind comments. Many Thanks, James

JMS

Forward2me is great!! Thank you

Marius Memu 18 December 2012

DHL Express Worldwide

Thanks for your feedback, your views are important to us. We're delighted to hear that you're happy with our service and we look forward to shipping to you in the future. Kind Regards, James

Great service, fast delivery! I'll used it again

nathanael muscat 17 December 2012

DHL Express Worldwide

Many thanks for taking the time to leave us with your feedback, we're really pleased that you're happy with the service we provide. Kind Regards, James

A worry-free solution! Prices are fair and service is exceptional, every time.

LEONARDA DI BENEDETTO 17 December 2012

DHL Express Worldwide

LDB

It was so easy to have things from UK shipped to me in Canada. I am very pleased with the fast shipping and excellent communication. Thank you!

Thanks for taking the time to feed back to us, we really appreciate your feedback. We look forward to receiving more parcels for you in the future. Kind Regards, James

Liv Margrethe Stokke 17 December 2012

DHL Express Worldwide

We're really pleased that you're happy with our services, many thanks for taking the time to respond. Kind Regards, James

LMS

The best!

Toomas Karja 17 December 2012

DHL Express Worldwide

Thanks for your feedback, we appreciate your kind comments. We look forward to shipping to you again in the future. Kind Regards, James

Great and speedy service!

Louis Wink 17 December 2012

DHL Express Worldwide

Many thanks for taking the time to leave us with your views - they mean a lot to us. Have a good day. Kind Regards, James

Fast, reliable and efficient service.

Ogunade Adebukola 17 December 2012

DHL Economy Select

Thanks for your kind comments, we really appreciate your feedback. We look forward to helping you again in the near future. Kind Regards, James

Great service, highly recommended.

Lily Abela 17 December 2012

DHL Express Worldwide

Thanks for taking the time to respond to us - we appreciate your feedback. If you'd like us to look at sending any parcels through Royal Mail for you in the future then please get in touch. Kind Regards, James

Excellent service but a little bit too much expensive

Annabella Fsadni 15 December 2012

DHL Express Worldwide

Many thanks for your feedback and for your comments, we value your opinions. We look forward to receiving more parcels for you in the future. Kind Regards, James

Excellent service. Very good info re goods receipt and dispatch. Suggest only to revise tariffs. Thank you.

Anthony Carter 15 December 2012

DHL Express Worldwide

Many thanks for your feedback and for your kind comments. We're delighted to hear that you were happy with the service that we provided and we look forward to receiving more parcels for you in the near future. Many Thanks, James

Speedy service, quick relies to emails. Very pleased - I've passed on your details to others in Singapore.

suzie pridham 15 December 2012

DHL Express Worldwide

Thanks for your feedback, we appreciate your comments. We use DHL's premium, door to door, fully tracked service to provide our customers with a service they expect. We look forward to receiving more parcels on your behalf. Kind Regards, James

service is excellent and superfast shipping.
shipping costs could be a little cheaper.
cheers

Christophe Connin 14 December 2012

DHL Express Worldwide

Thanks for taking the time to respond to us, we appreciate your feedback. Kind Regards, James

A+

Ian Heng 14 December 2012

DHL Express Worldwide

Thanks for taking the time to leave us with your feedback. Have a good weekend. Kind Regards, James

Fast service.

Mark Stevenson 14 December 2012

DHL Express Worldwide

Thanks for your feedback and for your kind comments - we really appreciate it. Have a good weekend. Many Thanks, James

Service was great! Thanks Forward2Me!

Marthese Attard 13 December 2012

forward2me basic

Many thanks for taking the time to leave feedback – we appreciate it. Regarding pricing of our service. Unfortunately our pricing is linked to the underlying cost of providing the service rather than the cost of the goods you have purchased, which is outside our control. This means each customer needs to determine the value of the service to them in the context of the item being purchased. To provide an example, the cost for us to ship a Rubix Cube (cost ~£10) is the same as the cost to ship an iPhone 5 (cost around ~£500). For most people shipping an iPhone 5 with our service will represent excellent value but, in the case of the Rubix Cube, some customers will decide it's not good value. Of those customers, many choose to consolidate multiple items into a single shipment in order to improve the value of the overall shipment but fundamentally the determination of value is with each customer for each shipment. In order to provide the service we have to open every package we receive to determine nothing illegal or prohibited is being shipped. We have to generate export paperwork. We have to pay the courier and we have to pay our staff a fair wage. However, if you are able to provide us with the details of a lower priced equivalent service, we will happily refund the difference.

You charged me 9 sterling for a small leapfrog game which cost me 15 sterling. too much!!!

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