Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
19 November 2025
Unknown Shipment Details
Had a prompt response from Jamie who answered clearly to my query and helped me to understand how to proceed.
Unverified Customer
19 November 2025
Unknown Shipment Details
I had a great experience with Forward2me. Nica helped me very nicely and was very friendly. My issue was solved quickly and I’m very happy with the service.
Annette
18 November 2025
DHL Express Worldwide
A
I'm happy that there is a way to be able to order merchandise from other countries that don't ship to the United States. With Forward2me it offersopportunities that weren't available before. Thanks!
Many thanks for the 5 star review. 😊
Unverified Customer
18 November 2025
Unknown Shipment Details
NICA was so nice to help me out ! A parcel delivered to FORWARD2ME UK was wrongly priced in my inbox . So sending it to my country Belgium would have meant overcharging in VAT . My confused mail was solved by NICA . Thanks !
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unverified Customer
18 November 2025
Unknown Shipment Details
I'm on my third order through the service, first was with the Japanese warehouse back in 2023 and this year I've had a package sent from the USA warehouse in October and am currently building another package to get it shipped in December. (yes, I could have gotten all of them in one, but in October I did not know that I would order extra items from other sellers that don't directly ship to Romania). Nica has been very helpful through my requests, as one of the orders I've sent to the USA warehouse got split into 2 shipments since one of the products is backordered. But to conclude, I am a happy, returning customer.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unverified Customer
18 November 2025
Unknown Shipment Details
I'm on my third order through the service, first was with the Japanese warehouse back in 2023 and this year I've had a package sent from the USA warehouse in October and am currently building another package to get it shipped in December. (yes, I could have gotten all of them in one, but in October I did not know that I would order extra items from other sellers that don't directly ship to Romania). Nica has been very helpful through my requests, as one of the orders I've sent to the USA warehouse got split into 2 shipments since one of the products is backordered. But to conclude, I am a happy, returning customer.
Andrew Reynolds
17 November 2025
FedEx Regional Economy
AR
Customer support helped enormously when, as a first-time user, I was confused as to how to proceed.
It took a while, but support was patient and understanding of my inexperience.
Will use them again.
It took a while, but support was patient and understanding of my inexperience.
Will use them again.
Many thanks for the 5 star review. 😊
Unverified Customer
17 November 2025
Unknown Shipment Details
Jus was very prompt and helpful in getting a classification issue fixed for a package being sent from Japan. Thank you Jus!
Unverified Customer
16 November 2025
Unknown Shipment Details
Honey-Maricris thanks for your help and support!
真一 原田
16 November 2025
FedEx International Priority
��
初めて個人輸入をしましたが、とてもわかりやすく、輸送中も荷物の追跡ができて安心できました。荷物の到着も、とても早く届きました。非常に良い発送代理会社だと思います。
Unverified Customer
15 November 2025
Unknown Shipment Details
Overall, the conpany is really easy to use and it is reliable. I particularly liked their customer service relations. The person that helped with my query and my parcel was helpful and informed me of every change throughout the whole process.
What I didn't particularly like is finding out my item was part of the dangerous goods (item was not listed on their prohibited/ banned / restricted / dangerous goods list. So this complicated the process.
Furthermore, my package that was 1.9kg came with a hefty £75 charge because of the weight. I also had to pay £54 to combine all 3 packages into one. When my delivery got here, they made no attempts to lighten the package. For example when I've ordered similar items from South Korea, the company I use for SK products have a delivery option to get rid of all original packaging to make the weight of parcel lighter so there's a cheaper delivery fee. I hope this is something forward2me can implement.
I was aware of all the above prior to using forward2me so I wouldn't class this as hidden costs. But the price point were certainly too steep for me to use this proxy again for a while.
What I didn't particularly like is finding out my item was part of the dangerous goods (item was not listed on their prohibited/ banned / restricted / dangerous goods list. So this complicated the process.
Furthermore, my package that was 1.9kg came with a hefty £75 charge because of the weight. I also had to pay £54 to combine all 3 packages into one. When my delivery got here, they made no attempts to lighten the package. For example when I've ordered similar items from South Korea, the company I use for SK products have a delivery option to get rid of all original packaging to make the weight of parcel lighter so there's a cheaper delivery fee. I hope this is something forward2me can implement.
I was aware of all the above prior to using forward2me so I wouldn't class this as hidden costs. But the price point were certainly too steep for me to use this proxy again for a while.
Unverified Customer
15 November 2025
Unknown Shipment Details
Jhe provided fast, professional service and resolved my issue quickly. Highly recommend. US warehouse.
Jeffrey Latham
14 November 2025
FedEx International Priority
JL
Fast shipping.
Many thanks for the 5 star review. 😊
Charles Beebe
14 November 2025
FedEx Connect Plus
CB
Shipped from UK to USA.
This forwarding service was a great choice. The enrollment process was very simple, the setup and instructions well understood, the service was efficient and my package was delivered in a short time. Tracking was available the whole way to my door. I am very pleased with the service provided.
Highly recommend it, will use it again if needed.
This forwarding service was a great choice. The enrollment process was very simple, the setup and instructions well understood, the service was efficient and my package was delivered in a short time. Tracking was available the whole way to my door. I am very pleased with the service provided.
Highly recommend it, will use it again if needed.
Many thanks for the 5 star review. 😊
Anja Schweizer
14 November 2025
UPS Standard Single
AS
I recieved 2 damaged books with some dents and dog-ears in them. But I don't know, if it happened at the shipment to the Forward2Me facility or while being shipped to me, because it was repackaged at the facility.
We’re very sorry to hear that they arrived in this condition.
To help us investigate, could you please provide photos of the damages at info@forward2me.com? Once we have them, we can determine whether the issue occurred during shipment to our facility or during delivery to you, and advise on the next steps.
We appreciate your patience and will do our best to resolve this quickly.
To help us investigate, could you please provide photos of the damages at info@forward2me.com? Once we have them, we can determine whether the issue occurred during shipment to our facility or during delivery to you, and advise on the next steps.
We appreciate your patience and will do our best to resolve this quickly.
Unverified Customer
13 November 2025
Unknown Shipment Details
Kyla sorted out an issue for me that occurred at my Japan forwarding address. The customer service at Forward2me is second to none. They listen, understand and sort the problem quickly. I highly recommend this forwarding service. They are so fast and the prices reasonable :)
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Kyla.❤️
Unverified Customer
13 November 2025
Unknown Shipment Details
Forward2mе US,A ridiculous company that once sent three times that were not on the restricted list refused to send them. Be careful not to be fooled.
Before I sent the package, there was no information indicating that these letters were considered restricted items. There was no restricted listing. After my package arrived, they told me it was restricted. After a week of negotiation, I was asked to pay additional fees.
I feel like I’m being held hostage. Here is what they said:
‘If you do not agree to the additional fee required to process your shipment under these policies, we unfortunately cannot proceed with shipping your parcel.’”
A rogue company — stay away.
Before I sent the package, there was no information indicating that these letters were considered restricted items. There was no restricted listing. After my package arrived, they told me it was restricted. After a week of negotiation, I was asked to pay additional fees.
I feel like I’m being held hostage. Here is what they said:
‘If you do not agree to the additional fee required to process your shipment under these policies, we unfortunately cannot proceed with shipping your parcel.’”
A rogue company — stay away.
Thanks for the feedback.
Financial cards are restricted to ship with our services.
We would like to clarify that we are a parcel forwarding company, not a document mail service. This means we follow specific shipping policies and procedures for certain items.
Please check our Prohibited and Restricted page here https://www.forward2me.com/prohibited-items/
Financial cards are restricted to ship with our services.
We would like to clarify that we are a parcel forwarding company, not a document mail service. This means we follow specific shipping policies and procedures for certain items.
Please check our Prohibited and Restricted page here https://www.forward2me.com/prohibited-items/
Unverified Customer
13 November 2025
Unknown Shipment Details
I had a package that required a quick quantity verification, and Forward2Me handled it perfectly. The team arranged an inventory check, confirmed everything clearly, and kept me updated throughout the process.
The service was fast, professional, and very reassuring. I truly appreciate the care they took with my items and the excellent communication from their support team.
I’m very pleased with the overall experience and will happily continue using Forward2Me. Highly recommended.
The service was fast, professional, and very reassuring. I truly appreciate the care they took with my items and the excellent communication from their support team.
I’m very pleased with the overall experience and will happily continue using Forward2Me. Highly recommended.
Many thanks for the 5 star review. 😊
Unverified Customer
13 November 2025
Unknown Shipment Details
Forward2me provides the opportunity to make purchases in countries and stores that otherwise would be impossible, such as Germany. It solves the problem of a retailer that won’t ship out of the EU or out of country to places like Australia. I’ve used F2M several times out of the UK and Germany. This latest purchase I was greatly helped by Joyce in sorting out a problem. The help assistance is always excellent and Joyce was great.
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Joyce.❤️
Unverified Customer
13 November 2025
Unknown Shipment Details
Also I had very pleasant experience with the customer help, thanks Jhe
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jhe❤️
Unverified Customer
13 November 2025
Unknown Shipment Details
Excellent company!
Many thanks for the 5 star review. 😊
Unverified Customer
12 November 2025
Unknown Shipment Details
Be accused by this society of fraud because one of her « good seller » said it and received my parcel too late. No answers. I lost more than 700£.pity this seller is also a reseller in France ! You are responsable because you lied and accused me to be as reseller ! That’s why my parcel was blocked !
Thanks for the feedback.
We acts as a parcel forwarding service and is not responsible for the actions of third-party sellers. Once a parcel is received at our warehouse, we process and dispatch it promptly. Any delays caused by the seller, shipping carrier, or local delivery services are unfortunately beyond our control.
We acts as a parcel forwarding service and is not responsible for the actions of third-party sellers. Once a parcel is received at our warehouse, we process and dispatch it promptly. Any delays caused by the seller, shipping carrier, or local delivery services are unfortunately beyond our control.
Barbara Fekete
12 November 2025
FedEx Connect Plus
BF
Great fast service 👌👌🫶
Many thanks for the 5 star review. 😊
Aphiwe Vilakazi
12 November 2025
FedEx Connect Plus
AV
This people are the best forwarding company in the uk especially if you wanna ship your things to South Africa.Ive shipped soo many parcels from the uk to South Africa with ease and none of my parcel had gone missing before
Many thanks for the 5 star review. 😊
Iman S
12 November 2025
FedEx Connect Plus
IS
Amazing experience! This is my second time using this company and I love it!
Many thanks for the 5 star review. 😊
Unverified Customer
12 November 2025
Unknown Shipment Details
I’ve been a loyal Forward2me customer since 2020, and over the years I’ve spent thousands of dollars using their services.
I first started with their European warehouses in Germany and the UK, and when they later opened their US warehouse, I was among the very first customers to use it.
One example I’ll never forget is when I ordered an iPhone 15 to their US address without including my unique account number. Despite this mistake, their team helped me quickly and added the shipment to my account without any issues.
Recently, I had an issue with a shipment and some customs charges, but after communicating with the support team, the matter was resolved smoothly and they kindly waived the fees. I truly appreciate the way they handled the situation.
What I Like About Forward2me:
Fast processing of incoming shipments
No missing items — packages never arrive with anything lost or stolen
Reliable warehouse operations — nothing ever gets misplaced
Quick dispatch times
Professional packaging in most cases
Helpful and cooperative support team
You genuinely feel like you’re dealing with a professional, trustworthy company
Areas for Improvement:
The fee for requesting additional photos is a bit high
Shipping to Saudi Arabia currently depends only on FedEx, with no alternative carriers
Suggestions:
Offering an additional carrier for Saudi Arabia — for example SMSA, a Saudi courier that also ships internationally from the US, which could be a more economical option
Adding DHL for urgent or time-sensitive shipments
Reducing the price for photo requests
Introducing membership tiers such as:
Free tier
Paid tier with benefits like discounted shipping, packaging, and photo fees
Or a loyalty program where frequent shippers are upgraded to Bronze / Silver / Gold status with added perks
Special Thanks
I’d like to express my sincere appreciation to the Forward2me team for consistently resolving my issues and handling my requests over all these years. Their support has played a major role in keeping my business running smoothly.
A special thank you to:
Aimee, Joyce, Kaye, Ewa, Julie, Jus, Regilyn,
and also Nica — and I hope she can be a bit more understanding of the customer’s situation when urgent shipments are involved, rather than taking a strict approach.
Final Words
If you want a safe, reliable, and professional package forwarding service,
don’t hesitate to use Forward2me.
I first started with their European warehouses in Germany and the UK, and when they later opened their US warehouse, I was among the very first customers to use it.
One example I’ll never forget is when I ordered an iPhone 15 to their US address without including my unique account number. Despite this mistake, their team helped me quickly and added the shipment to my account without any issues.
Recently, I had an issue with a shipment and some customs charges, but after communicating with the support team, the matter was resolved smoothly and they kindly waived the fees. I truly appreciate the way they handled the situation.
What I Like About Forward2me:
Fast processing of incoming shipments
No missing items — packages never arrive with anything lost or stolen
Reliable warehouse operations — nothing ever gets misplaced
Quick dispatch times
Professional packaging in most cases
Helpful and cooperative support team
You genuinely feel like you’re dealing with a professional, trustworthy company
Areas for Improvement:
The fee for requesting additional photos is a bit high
Shipping to Saudi Arabia currently depends only on FedEx, with no alternative carriers
Suggestions:
Offering an additional carrier for Saudi Arabia — for example SMSA, a Saudi courier that also ships internationally from the US, which could be a more economical option
Adding DHL for urgent or time-sensitive shipments
Reducing the price for photo requests
Introducing membership tiers such as:
Free tier
Paid tier with benefits like discounted shipping, packaging, and photo fees
Or a loyalty program where frequent shippers are upgraded to Bronze / Silver / Gold status with added perks
Special Thanks
I’d like to express my sincere appreciation to the Forward2me team for consistently resolving my issues and handling my requests over all these years. Their support has played a major role in keeping my business running smoothly.
A special thank you to:
Aimee, Joyce, Kaye, Ewa, Julie, Jus, Regilyn,
and also Nica — and I hope she can be a bit more understanding of the customer’s situation when urgent shipments are involved, rather than taking a strict approach.
Final Words
If you want a safe, reliable, and professional package forwarding service,
don’t hesitate to use Forward2me.
Thank you so much for sharing such a detailed and thoughtful review. We’re incredibly grateful to have had you as a loyal Forward2me customer since 2020 and truly appreciate all the trust you’ve placed in us over the years.
We also truly value your suggestions about photo fees, adding alternative carriers like SMSA and DHL, and introducing membership or loyalty programs. I want to assure you that we’ll be passing all of your feedback to our management team for consideration as we continue improving our services.
Your special mentions of Aimee, Joyce, Kaye, Ewa, Julie, Jus, Regilyn, and Nica mean a lot—we’ll be sure to share your kind words with them. Thank you again for taking the time to recognize their efforts.
We’re so glad to have you as part of the Forward2me family and look forward to supporting your shipments for many more years!
We also truly value your suggestions about photo fees, adding alternative carriers like SMSA and DHL, and introducing membership or loyalty programs. I want to assure you that we’ll be passing all of your feedback to our management team for consideration as we continue improving our services.
Your special mentions of Aimee, Joyce, Kaye, Ewa, Julie, Jus, Regilyn, and Nica mean a lot—we’ll be sure to share your kind words with them. Thank you again for taking the time to recognize their efforts.
We’re so glad to have you as part of the Forward2me family and look forward to supporting your shipments for many more years!
Unverified Customer
11 November 2025
Unknown Shipment Details
The customer service is really great and helps you with all they can also really polite!
Many thanks for the 5 star review. 😊
Confidential Reviewer
11 November 2025
FedEx Connect Plus
CR
Product arrived safe and sound. Thank you for your service.
Many thanks for the 5 star review. 😊
Unverified Customer
10 November 2025
Unknown Shipment Details
I ordered a GoPro and some accessories through this service and used the combined shipping method to ship my items. Joyce was very helpful in arranging my shipment, and everything was packed very neatly. Thank you so much for the excellent service!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️
Unverified Customer
10 November 2025
Unknown Shipment Details
Joyce was very caring and did an excellent job assisting me today.
A shipment just arrived at my forwarding USA address in Wilmington, and I was notified about what was missing from the package. Joyce gave me a nice heads-up about the missing parts from the Retailer, so that there was no surprises upon arrival, now I can deal the missing parts with the retailer.
Overall, it was a really wholesome and pleasant experience.
A shipment just arrived at my forwarding USA address in Wilmington, and I was notified about what was missing from the package. Joyce gave me a nice heads-up about the missing parts from the Retailer, so that there was no surprises upon arrival, now I can deal the missing parts with the retailer.
Overall, it was a really wholesome and pleasant experience.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️
Lucia
10 November 2025
FedEx Connect Plus
L
Teilweise etwas kompliziert, aber funktioniert. Pakete kamen an.
Thanks for the 4 star review.
Unverified Customer
09 November 2025
Unknown Shipment Details
All my questions answered within the next 24hours. Very good assistance. Thank you Kaye (From York House, Green Lane West, Preston, PR3 1NJ, United Kingdom)
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Kaye❤️
CJ
09 November 2025
FedEx Connect Plus
C
Very well organized and keep me well informed on the delivery. Professional and pretty clear as to what to do and what to expect. A shame we are hit with tariffs and faced with the elimination of the US de minimus exemption. But that is not their fault.
Many thanks for the 5 star review. 😊As of August 29 2025 (and for China/Hong Kong already earlier) that exemption has been ended — meaning every shipment, no matter how low‑value, may face duties, taxes and regular customs procedures. This creates new cost, process and logistics burdens for anyone shipping into the U.S., and means customers and sellers alike should adjust expectations around price, delivery, and import documentation.
Unverified Customer
08 November 2025
Unknown Shipment Details
Great, fast and professional service by US Warehouse!
Jemie is the real asset of the company!
Highly recommend!
Jemie is the real asset of the company!
Highly recommend!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jamie❤️
VegaZ
07 November 2025
DHL Express Worldwide
V
awful price 100 gbp from UK to israel inasne pricing will never ever ever ever ever buy there again
Thank you for providing us with your feedback.
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
Unverified Customer
06 November 2025
Unknown Shipment Details
So impressed with the very quick and helpful response to my enquiry this morning. Thank you Jhe for your help!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jhe❤️
Danny
06 November 2025
UPS Express Saver
D
Forward2ME is a trustworthy company, I have shipped 1000's of dollars of product through them. When I did have an issue with damaged product, it was handled immediately once I provided photos of the damaged product. Great Customer Service in my experience !!!
Thank you for sharing your experience!
Unverified Customer
05 November 2025
Unknown Shipment Details
The service is amazing. Everyone i have spoken to has been so helpful in any questions i have especially Joyce. The warehouse is located in Preston, Lancashire. I have order about 5 times from the UK. I live in the US and transactions have been excellent.
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Joyce.❤️
Unverified Customer
05 November 2025
Unknown Shipment Details
I was particularly happy with how NICA from the UK warehouse handled my query with the utmost urgency. Much appreciated!👌
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unverified Customer
05 November 2025
Unknown Shipment Details
they made my day!
Many thanks for the 5 star review. 😊
Unverified Customer
05 November 2025
Unknown Shipment Details
Nica was incredibly helpful and dealt with my request very efficiently in a polite and friendly manner. I highly recommend Forward2Me.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Melissa Guido
05 November 2025
FedEx Connect Plus
MG
Absolutely phenomenal service!! Was a little nervous using this service as it was my first time. I was able to get one of my dream books from the U.K to U.S. Absolutely loved that I was notified when my package arrived here at your warehouse. It allowed me to then pay the forward servicing fee for it to be delivered to my house safely. Highly recommended and will definitely be using again. Thank you again !
Many thanks for the 5 star review. 😊
Unverified Customer
05 November 2025
Unknown Shipment Details
This service is absolutely ridiculous. Will you get your items safely? Probably. Will you pay a fair price? Absolutely not. They charged me a whopping $309.51 to ship a medium sized box from New Jersey to Puerto Rico. It was just makeup inside, nothing heavy or complicated and these people charged me way more than what I paid for the makeup.
I'm not new to forwarding services. I've gotten several big, heavy boxes shipped from South Korea to Puerto Rico since 2021 and I have NEVER paid more $280 for shipping those (of course, this was using a different service but I used fedex with both warehouses). I don't understand how they think charging this much is okay when all they did was shove 2 boxes inside another box. New Jersey is really not that far from Puerto Rico. Both are part of the USA.
Edit: that is the dumbest response you could have provided. This isn't about price matching, this is about the blatantly overpriced shipping. How come I used your Japan warehouse and the shipping was only $125 instead? Worst service ever, a complete fraud. That US warehouse needs to shut down or come clean about the way they are just stealing from customers.
I'm not new to forwarding services. I've gotten several big, heavy boxes shipped from South Korea to Puerto Rico since 2021 and I have NEVER paid more $280 for shipping those (of course, this was using a different service but I used fedex with both warehouses). I don't understand how they think charging this much is okay when all they did was shove 2 boxes inside another box. New Jersey is really not that far from Puerto Rico. Both are part of the USA.
Edit: that is the dumbest response you could have provided. This isn't about price matching, this is about the blatantly overpriced shipping. How come I used your Japan warehouse and the shipping was only $125 instead? Worst service ever, a complete fraud. That US warehouse needs to shut down or come clean about the way they are just stealing from customers.
Thank you for providing us with your feedback.
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
Unverified Customer
04 November 2025
Unknown Shipment Details
Joyce was great! She kept me informed regarding my order and actually through the process. I truly appreciate the fact that her response was fast and was on top of everything. Thank you
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Joyce.❤️
Unverified Customer
04 November 2025
Unknown Shipment Details
UK warehouse are super friendly and cooperative trying their best to make your experience as smooth as possible all the love and appreciation to them and to Jhe in specific
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jhe❤️
Susan Goodell
04 November 2025
DHL Express Worldwide
SG
Used from Germany and Uk and now Japan. Same great service. Thanks.
Thanks for the 5 star review.
Unverified Customer
03 November 2025
Unknown Shipment Details
Ich bin wirklich enttäuscht. Ich habe ein Paket aus Großbritannien weiterleiten lassen – ein Adventskalender mit Kosmetik, unter 5 kg.
Beim Versand gab es keine Auswahloption, nur den teuersten Express-Versand für über £140 (!).
Günstigere Alternativen wie Economy oder Standardversand wurden gar nicht angeboten – man musste Express nehmen, sonst konnte man den Versand nicht abschließen.
Der Warenwert lag bei rund £90, der Versand war fast doppelt so teuer – völlig unverhältnismäßig.
Inzwischen hängt das Paket beim Zoll in Leipzig, laut DHL befindet sich die Sendung im Klärungsprozess.
Noch hat sich niemand gemeldet, aber es scheint, als müsse ich mich im Zweifel selbst um Nachweise kümmern, da Forward2Me keinerlei Information oder aktive Unterstützung bietet – obwohl sie den Versand über DHL Express organisiert haben.
Ich habe also bereits bezahlt, aber noch kein Paket, keine klare Auskunft und keine zeitliche Einschätzung, wann oder ob es überhaupt ankommt.
Wenn man sich die Bewertungen auf Trustpilot ansieht, bin ich bei weitem nicht der Einzige, dem es so ergeht – besonders bei Adventskalendern oder Kosmetikprodukten.
Fazit:
Für Artikel mit Parfüm oder Kosmetik absolut nicht zu empfehlen – überteuerter Versand, fehlende Versandoptionen, mangelnde Kommunikation und jetzt auch noch Zollprobleme, die sich hinziehen.
Ich hoffe, dass mein Paket überhaupt noch ankommt – aber ich würde den Dienst definitiv nicht mehr nutzen.
Beim Versand gab es keine Auswahloption, nur den teuersten Express-Versand für über £140 (!).
Günstigere Alternativen wie Economy oder Standardversand wurden gar nicht angeboten – man musste Express nehmen, sonst konnte man den Versand nicht abschließen.
Der Warenwert lag bei rund £90, der Versand war fast doppelt so teuer – völlig unverhältnismäßig.
Inzwischen hängt das Paket beim Zoll in Leipzig, laut DHL befindet sich die Sendung im Klärungsprozess.
Noch hat sich niemand gemeldet, aber es scheint, als müsse ich mich im Zweifel selbst um Nachweise kümmern, da Forward2Me keinerlei Information oder aktive Unterstützung bietet – obwohl sie den Versand über DHL Express organisiert haben.
Ich habe also bereits bezahlt, aber noch kein Paket, keine klare Auskunft und keine zeitliche Einschätzung, wann oder ob es überhaupt ankommt.
Wenn man sich die Bewertungen auf Trustpilot ansieht, bin ich bei weitem nicht der Einzige, dem es so ergeht – besonders bei Adventskalendern oder Kosmetikprodukten.
Fazit:
Für Artikel mit Parfüm oder Kosmetik absolut nicht zu empfehlen – überteuerter Versand, fehlende Versandoptionen, mangelnde Kommunikation und jetzt auch noch Zollprobleme, die sich hinziehen.
Ich hoffe, dass mein Paket überhaupt noch ankommt – aber ich würde den Dienst definitiv nicht mehr nutzen.
Thanks for your feedback.
Before placing an order, all customers must check with us regarding any additional fees to avoid unexpected charges.
Since you are shipping advent calendars, please note that they contain perfumes, which are classified as dangerous goods. This classification may incur additional shipping fees or special handling requirements.
We recommend confirming these details with us before placing your order to ensure a smooth shipping process moving forward.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
Before placing an order, all customers must check with us regarding any additional fees to avoid unexpected charges.
Since you are shipping advent calendars, please note that they contain perfumes, which are classified as dangerous goods. This classification may incur additional shipping fees or special handling requirements.
We recommend confirming these details with us before placing your order to ensure a smooth shipping process moving forward.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,
Unverified Customer
03 November 2025
Unknown Shipment Details
Received an incorrect shipping quote at first, after contesting Aimee took care of it and ensured I was given the right price and prompt shipping.
Thank you for sharing your experience with us and 4 star review for Aimee
Unverified Customer
03 November 2025
Unknown Shipment Details
Had a prompt response from Aimee who answered to my query quickly and efficiently.
I ve just found this company and so far I can say they are highly professional.
Tiziana Di Biase
I ve just found this company and so far I can say they are highly professional.
Tiziana Di Biase
Thank you for sharing your experience with us and 5 star review for Aimee
Dragos Paraipan
01 November 2025
FedEx Regional Economy
DP
Reliable and fast. I was very happy with the service.
Many thanks for the 5 star review. 😊