Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Miguel Costa
25 September 2013
DHL Express Worldwide
MC
Simple and fast. But a choice of different delivery options instead of automatically assuming express delivery would have been better.
Many thanks for your feedback, it's important to us.<br/><br/>We are more than happy to provide different shipping options but these are just not quite available on the website.<br/>If when you receive your invoice and you would like another option please just let us know.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet Grundy<br/>Operations Director
MC
Ok, I should have asked at the time. Upgrading your rating, also for replying to my feedback :)
James Bonner
25 September 2013
DHL Express Worldwide
JB
Delivery was fast, affordable and I could track the progress of my order through the mail. Thank you, I'll definitely be using forward2me again!
Many thanks for leaving your comments. Your feedback is very important to us.<br/><br/>We are very pleased that your package arrived quickly and that you were happy with the cost. It is good to know that you found the tracking system useful too.<br/><br/>Glad to note that you will be using our service again in the future. We look forward to hearing from you again soon.<br/><br/>Kind regards<br/>Hilary
Mario Rauchenberger
25 September 2013
DHL Economy Select
MR
Very nice contact, perfect service, well packed - very fast shipping.
i recommend this service!!!
i recommend this service!!!
Thank you for your positive feedback and for taking the time to submit your comments. Your feedback is very important to us.<br/><br/>We're very pleased that you were satisfied with everything - contact, service, packaging and shipping and that you would recommend our service.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
brendan chase
24 September 2013
forward2me basic
BC
As always professional. Quick. Helpful. Will use again and happy to promote to family ect
Thank you for your positive feedback. Your comments are important to us. <br/><br/>It's great that you found our service to be quick and that you found us 'helpful' and professional. We work very hard to provide our customers with a personal service and it is good to hear that it is appreciated. <br/><br/>We're very pleased that you would recommend us to your family and we look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Ricardo Sousa
24 September 2013
DHL Express Worldwide
RS
excellent
Thank you for your positive feedback. Your comments are important to us. <br/><br/>It's great that you found our service to be excellent.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Giovanni Grande
24 September 2013
DHL Express Worldwide
GG
Very fast, excellent communication and problem solving attitude
Thank you for your positive feedback. Your comments are important to us.<br/><br/>It's great that you found our service to be fast and that you were pleased with the excellent communication and problem solving abilities of our staff. We work very hard to provide our customers with a personal service and it is good to hear that it is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Magnus Kruckenberg
24 September 2013
DHL Economy Select
MK
Excellent service. Fast and no hassle.
Thank you for your feedback - we do appreciate you taking the time to leave your comments.<br/><br/>We're very pleased that you found our service to be fast and hassle-free.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Unverified Customer
24 September 2013
Unknown Shipment Details
Excellent service, professional and serious.
Many thanks for taking the time to leave your comments - this is very important to us.<br/><br/>It's great that you thought that we provided an excellent service.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Sheila Thackeray
24 September 2013
DHL Express Worldwide
ST
Fantastic service
Many thanks for your feedback. It is really important to us.<br/><br/>Great that you thought our service was 'fantastic'!<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Alexandre Anderson Alves
24 September 2013
DHL Express Worldwide
AAA
OK.
Many thanks for taking the time to feedback, we appreciate your comments.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet Grundy<br/>Operations Director
Maurizio Biagioli
23 September 2013
DHL Express Worldwide
MB
efficente e rapido
Un po' troppo costoso
Un po' troppo costoso
Many thanks for your feedback, it's important to us.<br/><br/>We hope you don't mind but we translated your comments for others to see.<br/>'efficient and rapid<br/>A little 'too expensive'<br/><br/>We're really pleased that you think our service is fast and efficient.<br/>If you're looking for cheaper shipping options please contact us on your next shipment.<br/><br/>Kind Regards,<br/>JANET.<br/><br/>Janet Grundy<br/>Operations Director
Pedro Pereira
23 September 2013
DHL Express Worldwide
PP
It was really fast. I wasn't excepting having my package so quickly and thank god It was everything Ok! :)
Thanks for leaving your feedback - your comments are important to us.<br/><br/>We're pleased your package arrived quickly and that all was well with the parcel.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Alexander Kubyshkin
23 September 2013
DHL Express Worldwide
AK
Excellent service!
Many thanks for your feedback - your comments are important to us.<br/><br/>It's great that you thought are service was excellent. We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
GIOVANNI PETTINATO
23 September 2013
DHL Express Worldwide
GP
forward2me the service is great, and is one of DHL poor
Many thanks for taking the time to feedback to us, your comments are important to us.<br/><br/>We;'re really pleased that you think that our service is great but sorry to hear that you think DHL service is poor.<br/><br/>We would really like to look into this for you. Please contact us to let us know what maybe didn't go quite right for you.<br/><br/>We look forward to hearing from you.<br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Riccardo Pellegrino
23 September 2013
DHL Express Worldwide
RP
Excellent service , slightly expensive
Many thanks for taking the time to feedback to us, your comments are really important.<br/><br/>We're really pleased that you think our service is excellent but sorry to hear that you think we are expensive.<br/><br/>The service we provide includes receiving and taking care of your parcel. We repack where we can to reduce your shipping costs, produce the export paperwork for international shipping and ensure that we despatch your parcel in a timely, secure and professional manner.<br/><br/>Once your parcel leaves us we send you a tracking number and follow your parcel to you until you sign for it at your door. If for any reasons you experience any problems at all throughout the process we pride ourselves in providing full support.<br/><br/>We hope this all helps.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Jason King
23 September 2013
DHL Economy Select
JK
Please do not remove original package and original purchase receipts when forwarding packages.
Many thanks for your feedback and comments.<br/><br/>This is really not something that we do as we treat all our customers parcels as if they were our own.<br/><br/>Sometimes items arrive from ebay and customers think that they have bought Brand new in Packaging' when this isn't actually always the case when it arrives with us - maybe this could have happened in your case?<br/><br/>We hope this helps but please get back in touch if we can help you any more.<br/><br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
GIUSEPPE TRANIELLO GRADASSI
22 September 2013
DHL Express Worldwide
GTG
Service delivered by Forwar2me is very fast and reliable; communication is good
thanks
giuseppe traniello arezzo (italy)
thanks
giuseppe traniello arezzo (italy)
Thanks for taking the time to provide feedback - your comments are important to us.<br/><br/>We are pleased that you found the service fast and reliable. It is also good that you thought we communicated well. We work hard to provide a personal service for our customers and it is good to know that it is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Candice Greenway
22 September 2013
DHL Express Worldwide
CG
The wonderful people at Forward2me bent over backwards to assist me with securing my order. Their communication is impeccable and the customer service I received from them was amazing from start to finish. I cannot praise them highly enough and will most certainly be using their services again in the future!
Many thanks for your 'glowing' comments - much appreciated. Your feedback is really important to us.<br/><br/>We are very pleased that we were able to help you with your order. It is great to hear that you found the communication and customer service side of our business to be very good. We work hard to give our customers the best possible service and it is good to know that it is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Aimee Buchanan
21 September 2013
DHL Express Worldwide
AB
I had a toilet pan forwarded to Australia after it was no longer available here. I was so worried about it breaking during transit. It was all I could think about. I had nothing to worry about. It arrived in one piece and it only took 3 days. Forward to me had opened the box and properly packaged it. I highly recommend their service and will not hesitate to use them again and again.
Many thanks for your feedback - this is really important to us.<br/><br/>It's good that your parcel arrived in one piece and quickly. We are very pleased that you were happy with both the packaging and the service in general.<br/><br/>It is good to know that you would recommend us and that you will use our service again in the future. We look forward to hearing from you!<br/><br/>Kind regards<br/>Hilary
Oleksandr Danylov
21 September 2013
DHL Economy Select
OD
I am a happy customer and I have to say that I have never had a problem with you guys from the very start many months ago - you are a REAL exception for a modern business that is usually all about a profit but your service proves that there are companies that do care for their customers and do it well!
Thank you for leaving your comments - this is really important to us. <br/><br/>We are very pleased to hear that you are a "Happy Customer", again! It is also really good that you think of us as a caring business. We work hard to give our customers a very personal service and it is good to hear that it is appreciated. <br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Claudio Esperanca
20 September 2013
DHL Express Worldwide
CE
Fast and secure service. Recommended
Thanks for your comments - we do appreciate you taking the time to provide us with your feedback. <br/><br/>It is good to know that you would recommend our service and that you found the service to be fast and secure.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Sandra Matos
20 September 2013
DHL Express Worldwide
SM
Very good service.
Thanks for your comments - we do appreciate you taking the time to provide us with your feedback. <br/><br/>We're very pleased that you thought we provided a very good service and hope that you will continue to use our service in the future.<br/><br/>Kind regards<br/>Hilary
Ivan Mazzoli
20 September 2013
DHL Express Worldwide
IM
Ottimo servizio, l'unica pecca che è un pò troppo caro
Many thanks for taking the time to feedback to us - we appreciate it.<br/><br/>We hope you don't mind but we have translated your comments so that other customers can see them<br/><br/>'Great service, the only flaw that is a bit too expensive'<br/><br/>We're really pleased that you think that we provide a great service.<br/><br/>As part of our service we receive and take special care of your parcel, repack where we can to reduce your shipping costs, produce the export paperwork and despatch your parcel in a timely, secure and professional manner.<br/>We also provide full support until the parcel arrives at your door.<br/><br/>We hope this all helps.<br/>Kind Regards,<br/><br/>Janet Grundy<br/>Operations Director
Iulian Zediu
20 September 2013
DHL Express Worldwide
IZ
fast and safe pack! thanks
Many thanks for leaving your comments - this is really important to us.<br/><br/>It's good that you thought our service was fast and that your packages arrived safely.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards<br/>Hilary
Battista Lonardi
20 September 2013
DHL Express Worldwide
BL
They're extremely fast and kind
Thank you for leaving your comments - this is really important to us<br/><br/>We are very pleased that you found our service extremely fast. It is also good that you thought our staff were kind. We work hard to give our customers a very personal service and it is good to hear that it is appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards,<br/>Hilary
Marco Edoardo Cittar
20 September 2013
DHL Express Worldwide
MEC
Very good service and fast shipping
Thanks for your comments - we do appreciate you taking the time to provide us with your feedback.<br/><br/>We are very pleased that you found our service very good and that you were pleased with the speed of the shipping.<br/><br/>We look forward to hearing from you again.<br/><br/>Kind Regards,<br/>Hilary
Carla Morais
20 September 2013
DHL Express Worldwide
CM
Excellent!!!!
Thank you for your feedback - this is very important to us.<br/><br/>I'm glad you found our service to be "excellent" and hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Hilary
Nikolaos Tsoukalas
20 September 2013
DHL Express Worldwide
NT
Excellent communication & very fast shipment! Perfect!
Thanks for your comments - we do appreciate you taking the time to provide feedback for us.<br/><br/>Great that you found us excellent to communicate with and that you were pleased with the speed of shipment.<br/><br/>We hope that you will continue to use the services offered and look forward to hearing from you again in the future.<br/><br/>Kind Regards,<br/>Hilary
Alessio Setaro
20 September 2013
DHL Express Worldwide
AS
My service feedback with forward2me
Thanks for leaving us your positive feedback. This is very important to us.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards,<br/>Hilary
Unverified Customer
20 September 2013
Unknown Shipment Details
There are no words, to describe their professionalism. They are lightning fast from receiving to forwarding your parcel to the desired destination. They will help you out with any question you may have, through an almost instant response to your emails/messages.
Many thanks for taking the time to write such positive feedback. This is very important to us.<br/><br/>We are delighted that you found the service to be both professional and fast. It is also great to hear that you received instant responses to any questions you had. We work hard to give our customers a very personal service.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards,<br/>Hilary
LEFTERIS GOUMAS
20 September 2013
DHL Express Worldwide
LG
Excellent service but a little expensive
Many thanks for taking the time to leave us with your feedback - it's appreciated.<br/>We're really pleased that you think that we provide an excellent service. <br/>As part of our service we receive and take special care of your parcel, repack where we can to reduce your shipping costs, produce the export paperwork and despatch your parcel in a timely, secure and professional manner. <br/>We also provide full support until the parcel arrives at your door. If you'd like us to look into different shipping options please don't hesitate to get in touch. <br/>We hope this all helps.<br/><br/>Kind regards,<br/>James.
Oscar Carmeci
20 September 2013
DHL Express Worldwide
OC
Incredibly excellent service!
Many thanks for leaving your comments - this is very important to us.<br/><br/>We are really pleased that you thought our service was excellent.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards,<br/>Hilary
teodor mihalache
20 September 2013
DHL Express Worldwide
TM
Un sito professionale e affidabile!
Thank you for taking the time to leave your feedback. Hope you don't mind but we've translated your comments using Google Translate: <br/><br/>"A professional and reliable site!"<br/><br/>We are really pleased that you found the site to be professional and reliable.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards,<br/>Hilary
Joshua Johnson
20 September 2013
DHL Express Worldwide
JJ
At first I was skeptical about using forward2me. I was wrong! Forward2me far exceeded my expectation. I will definitely use this service in the future. And I'd definitely recommend this service to anybody
Many thanks for leaving your comments - this is very important to us.<br/><br/>We are really pleased that the service we provided exceeded your expectations and that we provided you with a service that you would be happy to use in future.<br/><br/>Your recommendations to others are always welcome - thank you!<br/><br/>Kind Regards,<br/>Hilary
Fabio Ceccherini
20 September 2013
DHL Express Worldwide
FC
Very fast and eccellente service
Many thanks for providing us with your feedback. Your comments are important to us.<br/><br/>Great that you found our service to be both very fast and excellent.<br/><br/>We look forward to providing the same service for you again in the future.<br/><br/>Kind Regards,<br/>Hilary
Shaun Callaghan
20 September 2013
DHL Express Worldwide
SC
excellent communication and service through out
Thank you for taking the time to leave your feedback. <br/><br/>We are really pleased that you found our communication and service to be excellent and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Hilary
Stavros Nigdelis
20 September 2013
DHL Express Worldwide
SN
Fast, but i would like cheaper shipping cost!
Many thanks for your comments - we really appreciate it. <br/><br/>That's great to hear you found our service excellent although a little expensive. <br/><br/>We tend to use DHL's premium, tracked, door to door service <br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so. <br/><br/>We look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards,<br/>James.
Lorenzo Da Rios
20 September 2013
DHL Express Worldwide
LDR
Buonissimo servizio , complimenti davvero , alla prossima...!
Hope you don't mind but we've translated your comments using Google Translate:<br/><br/>"Very good service, well done indeed, the next ...!"<br/><br/>Thank you for taking the time to leave your feedback. <br/><br/>We are really pleased that you found our service to be good and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Hilary
Fabio Pellerano
20 September 2013
DHL Express Worldwide
FP
The service was great but very expensive
Many thanks for taking the time to leave us with your feedback. <br/><br/>We're sorry to hear that you thought our service was expensive. We ship the majority of our parcels through DHL's Premium, fully trackable service to provide our customers with the service that they expect. If for any future shipments you'd like us to look at other shipping options please let us know, we'll be more than happy to look into alternative services for you.<br/><br/>If you have any queries please don't hesitate to get in touch.<br/><br/>Kind Regards,<br/>James.
Simão Oliveira
19 September 2013
DHL Express Worldwide
SO
Good service!
Many thanks for providing us with your comments - this is very important to us.<br/><br/>That's great that we provided you with a good service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
NIKOLAOS KOTSIRAS
19 September 2013
DHL Express Worldwide
NK
very fast service
Many thanks for taking the time to leave your feedback.<br/><br/>We are really pleased that the service we provided was up to your expectations and that we provided you with a speedy service.<br/><br/>Kind Regards,<br/>Tracy.
yean mee goh
19 September 2013
DHL Express Worldwide
YMG
It always pleasant to dealing with them, they are really efficient and helpful in all sort of ways. Thanks for providing such a great and convenience service! Keep up the good work :)
Many thanks for your kind comments.<br/><br/>We are really pleased that the service we provide is efficient and helpful. <br/><br/>We hope to continue to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
B Au
18 September 2013
DHL Express Worldwide
BA
Good service
Many thanks for providing us with your feedback - this is very important to us.<br/><br/>We are pleased to hear that you find that we provide a good service and hope to continue to do so in the future.<br/><br/>Kind Regards,<br/>Tracy.
Marit Nygård Jacobsen
18 September 2013
DHL Economy Select
MNJ
I have used forward2me several times, and service is fast and superb! My go-to firm or shipping.
Many thanks for taking the time to provide us with your feedback.<br/><br/>We are pleased to hear that we continue to provide you with the service that you have come to expect from us.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Theodore Keloglou
18 September 2013
DHL Express Worldwide
TK
Excellent service. Everything as expected.
Many thanks for your kind comments.<br/><br/>We are so pleased the service we provided you was everything you expected, your comments are so important to us.<br/><br/>Kind Regards,<br/>Tracy.
Marco Coletti
18 September 2013
DHL Express Worldwide
MC
really quick
Many thanks for taking time to provide us with your feedback - this is very important to us.<br/><br/>We are so happy you are received your parcel quickly and that you are happy with our services.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Amanda Hodgson
18 September 2013
DHL Express Worldwide
AH
Very good service, reasonably priced, very quick delivery
Many thanks for your kind comments.<br/><br/>We are really happy that you are pleased with the level of service we have provided you.<br/><br/>We hope to ship many more parcels to you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Lynette Lambert
18 September 2013
DHL Express Worldwide
LL
Very prompt
Many thanks for taking time to leave your comments for us.<br/><br/>We pride ourselves on our customer service and are pleased you are happy with our services.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Halil Basaran
17 September 2013
DHL Express Worldwide
HB
excellent service but expensive:)
HB
excellent
Many thanks for your kind comments.<br/><br/>That's great to hear you found our service excellent although a little expensive.<br/><br/>We tend to use DHL's premium, tracked, door to door service<br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so.<br/><br/>We look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Simone Crespi
17 September 2013
DHL Express Worldwide
SC
Fast Fast Fast
Many thanks for taking time to leave your feedback for us.<br/>We are really happy that you were pleased with the speed of our service and hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.