Prohibited and Restricted Items – What forward2me
Doesn’t Ship
Below is a list of items that forward2me cannot ship due to international regulatory
requirements and safety regulations.
If you’re unsure whether your item is allowed, please contact our Customer Services
team for clarification.
Animal Products and Wildlife Materials
Due to international regulations and ethical sourcing policies, we do not ship the following animal-derived items:
- Live animals (of any kind)
- Animal bones, organs, or body parts
- Animal fur or pelts
- Animal skin (raw or tanned)
- Ivory (including carved or powdered ivory)
- Coral (raw or worked)
- Products made from endangered species, such as skins, horns, shells, or bones
- Any item regulated under the CITES Convention
CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) strictly controls international trade in certain animals and plants. We comply fully with these regulations and cannot accept any product listed under CITES Appendices.
Gambling-Related Products
We do not accept any gambling devices, accessories, currency, or any items related to gambling or games of chance, including but not limited to:
- Slot machines (electronic or mechanical)
- Roulette wheels
- Card shufflers used in gambling
- Dice or wheels specifically designed for gambling
- Poker chips
- Casino tokens
- Gambling vouchers
- Play money used in regulated gambling contexts
Drugs and Drug-Related Products
We strictly prohibit the shipment of controlled substances and derivatives, drug paraphernalia and devices, including but not limited to:
- Illegal drugs of any kind (e.g., cocaine, heroin, ecstasy)
- Marijuana / cannabis, including for medical use
- CBD products (e.g., oils, gummies, creams) regardless of THC content
- THC-containing items (including edibles, tinctures, and vapes)
- Pipes, bongs, rolling papers, grinders
- Vape pens or e-cigarettes used for cannabis products
- Testing kits or extraction equipment
- Devices used for drug consumption or manufacture
Important: Drugs and controlled substances are strictly regulated under international and national laws. Attempting to ship illegal drugs, marijuana, CBD products, or drug-related paraphernalia may result in customs seizure, legal prosecution, and severe penalties.
Counterfeit Goods & Intellectual Property Violations
We strictly prohibit the shipment of counterfeit items or any product that infringes on trademarks, copyrights, or other intellectual property rights. This includes:
- Counterfeit money (of any currency)
- Fake designer watches
- Replica sneakers mimicking branded products
- Imitation luxury handbags
- Any other item that falsely represents a brand or misleads consumers about authenticity
Important: Shipping counterfeit goods is a violation of intellectual property laws and international trade regulations. Items such as fake designer products, counterfeit currency, and replica goods may be seized by customs and can result in legal action, including fines and criminal charges.
Works of Art, Cultural Property & Protected Artifacts
To comply with cultural heritage and customs laws, we do not ship:
- Cultural artifacts or antiquities (e.g., archaeological items, ancient tools or coins)
- Items protected under national or international heritage laws
- Original fine art of exceptional value, unless pre-approved and properly documented
- Items of uncertain provenance or subject to export restrictions (e.g., UNESCO, CITES)
Note: We do ship modern or commercial artwork (e.g., prints, sculptures, decorative art) as long as it does not fall into the restricted categories above.
Political Materials
Many countries impose strict censorship laws or import bans on politically sensitive material. These items may be confiscated, returned, or lead to legal consequences. We do not accept shipments containing political content, including:
- Audio recordings with political messages or themes
- Video recordings of political content (e.g., rallies, speeches, propaganda)
- Pamphlets, flyers, brochures, or printed materials related to political campaigns, movements, or ideologies
Plant-Based Materials
Due to agricultural regulations and biosecurity risks, we do not accept shipments containing the following plant-based items
- Seeds of any kind
- Live plants or cuttings
- Hay or straw
- Soil, dirt, or compost
- Untreated wood or lumber
- Fresh or dried flowers
- Roots and tubers
- Grass or turf
- Pinecones
- Fungus, mushrooms, or mycelium
Tobacco Products
Many countries regulate or restrict the shipment of tobacco products due to health laws, taxes, and customs controls. We do not accept shipments containing the following tobacco products:
- Rolling tobacco
- Pipe tobacco
- Cigarettes
- Cigars
- Chewing tobacco and snuff
Explosives and Pyrotechnics
For safety and in accordance with international transport regulations, we strictly prohibit the shipment of any items classified as explosive or pyrotechnic, including:
- Explosives and Pyrotechnics
- Fireworks, firecrackers, and sparklers
- Gunpowder or black powder
- Flares or signal flares
- Smoke grenades and smoke bombs
- Matches (strike-anywhere or safety)
- Cellulose nitrate film (highly flammable early film stock)
Human Material
For legal, ethical, and regulatory reasons, we do not accept shipments containing human remains or biological material from humans, including:
- Ashes (cremated remains)
- Bones
- Body parts (e.g., limbs, tissues)
- Full bodies (living or deceased)
- Blood (including samples or vials)
- Organs
- Any part of a living or deceased person
Foodstuff
Many countries have strict regulations on the import and export of food products to prevent contamination, disease, and spoilage. These items often require special permits or temperature-controlled shipping. We do not accept shipments containing perishable products or cured and specialty products.
- Fresh fruits and vegetables
- Fresh fish and seafood
- Fresh meat and poultry
- Sausages, cured meats, and ham
- Tinned caviar
- Cheese and other dairy products
Toy & Replica Guns
Due to strict regulations and the risk of misidentification by authorities, we do not ship any items that resemble firearms, even if non-functional or clearly intended as toys. This includes:
- Toy guns, including brightly colored or plastic models
- Replica firearms (decorative or display models)
- Pellet guns
- Airsoft guns
- Paintball markers / guns
- Water pistols / water guns
Pornographic content
To comply with international laws, customs regulations, and community standards, we strictly prohibit the shipment of the following:
- Books, novels, or printed materials with explicit sexual content
- Magazines or periodicals depicting sexually explicit imagery or text
- Films, DVDs, videos, or digital media containing adult sexual content or pornography
Hazardous Materials
We do not ship items classified as Dangerous Goods under international air and ground transport regulations (e.g., IATA, IMDG, DOT) that are strictly prohibited for standard shipping. This includes:
- Any item containing or contaminated with fuel, such as diesel, kerosene, gasoline, or oil
- Car parts or engines with oil or fuel residue
- Cigarette lighters containing fuel
- Toxic substances (e.g., industrial chemicals, pesticides)
- Radioactive materials
- Poisonous substances
- Oxidizing agents (e.g., bleach, hydrogen peroxide)
- Infectious substances (e.g., biological samples, medical waste)
Security and Restraint Devices
Many jurisdictions classify these items as weapons or controlled goods. To comply with legal and shipping regulations, we do not accept shipments containing:
- Handcuffs and restraints
- Lock picking tools or kits
- Mace, pepper spray, or other chemical sprays
- Tasers and stun guns
- Any other devices intended for personal security or incapacitation
Regulated & Export-Controlled Goods
This includes any item regulated by:
- BIS – Bureau of Industry and Security
- CBP – US Customs and Border Protection
- ITAR – International Traffic in Arms Regulations
- EAR – Export Administration Regulations
- The US Department of Commerce
- The US Department of State
- The US Department of the Treasury (including OFAC regulations)
Examples of Export-Controlled Items
- Military-grade equipment
- Dual-use technologies (civilian/military use)
- Sensitive electronics or encryption devices
- Items destined for sanctioned countries, individuals, or entities
Important: Items regulated by authorities such as CBP, ITAR, EAR, and the US Departments of Commerce, State, and Treasury are subject to strict export controls. Unauthorized shipping of these items may result in severe legal consequences, including export violations, customs detention, and criminal prosecution.
Compressed or Pressurized Gases (UN Class 2)
This includes any gas stored under pressure, even if commonly used in households or recreational activities. These items fall under UN Class 2.1 (flammable gases), 2.2 (non-flammable gases), or 2.3 (toxic gases) and are restricted by international shipping regulations (IATA, IMDG, DOT, etc.).
- Fire extinguishers
- Gas cartridges
- Gas bottles
- Gas canisters
- Gas tanks
Flammable Gases (Class 2.1)
- Propane
- Butane
- Methane (CNG)
- Hydrogen
- Acetylene
- Ethylene
Non-Flammable, Non-Toxic Gases (Class 2.2)
- Nitrogen
- Oxygen
- Helium
- Argon
- Compressed air
- Carbon dioxide
Toxic Gases (Class 2.3)
- Chlorine
- Ammonia (anhydrous)
- Phosgene
- Hydrogen sulfide
Restricted Items
The following items are classified as restricted and may:
- incur additional fees from our courier partners,
- be subject to special handling requirements, or
- not be accepted for shipment to certain countries.
List of Restricted Items
- Perfumes, colognes, eau de toilette, aftershave
- Batteries (including lithium-ion and rechargeable types)
- Aerosols and spray cans
- Cigarette lighters and gas lighters
- Some hair care products (e.g., hairspray, gels with flammable components)
- Compressed gases or gas cylinders
- Engine oil and motor oil
- Certain household cleaning products
- Turpentine and paint thinners
- Paint and paint guns
- Wood stains and varnishes
- Solvents, glues, and adhesives
- Printer toner cartridges
- Alcoholic beverages (can only be shipped internationally with UPS and only to some countries)
- Steering wheels equipped with airbags
- Shipping restrictions vary by destination country and courier policies.
- Some restricted items require special packaging or additional documentation.
- We recommend consulting with Customer Services before shipping any restricted items to avoid delays or refusal.
Batteries – What You Can and Cannot Ship
Due to fire risk, lithium batteries are classified as Dangerous Goods and subject to strict regulations. Please carefully review the guidelines below before shipping.
Allowed to Ship
| Battery Type | Conditions | Notes |
|---|---|---|
| Lithium-Ion batteries inside equipment | Batteries installed inside devices (e.g., phones, laptops, tablets) | Example: iPhone, iPad, Kindle, Nook |
| Lithium-Ion batteries with equipment | Batteries under 100 Wh shipped with the device in the same box | Example: Laptop with battery packed separately but shipped in same outer box |
| Camera & battery with equipment | Only 1 new spare lithium-ion battery per shipment allowed with camera | Must be packed inside original packaging |
Not Аllowed to Ship
| Battery Type | Reason / Condition | Notes |
|---|---|---|
| Loose Lithium-Ion batteries | Power banks, battery packs, cell phone or laptop batteries shipped separately | All external battery packs and power banks are regulated as hazardous |
| Lithium-Metal batteries | Cannot be shipped under any circumstances | Includes button cells, metal batteries |
| Lithium-Ion batteries Over 2.7 Wh and <100 Wh | More than 2 batteries per box OR more than 8 cells per package | Exceeds quantity limits for safe shipment |
| Defective or damaged Lithium batteries | Any battery confirmed or suspected defective or damaged | These pose a significant safety hazard and are prohibited |
- Always verify the Wh rating (Watt-hours) or cell count of your batteries before shipping.
- Regulations vary depending on battery type, packaging, and quantity.
- Shipping improperly packaged or undeclared lithium batteries can result in shipment refusal, fines, or safety risks.
- For detailed regulatory information, see the official IATA Lithium Battery Regulations.
Shipping Restrictions & Prohibited Items Policy – forward2me Compliance Guide
At forward2me, we strictly prohibit the shipment of any items that are banned or restricted by laws, regulations, or statutes enforced by any federal, state, or local government in countries involved in the shipping route.
This includes all items that require a special license or permit for transportation.
Additionally, shipments containing items that could potentially damage our equipment, endanger our personnel, or harm other packages are not accepted.
Organizations / Authorities forward2me Complies With
- IATA (International Air Transport Association)
- CBP (US Customs and Border Protection)
- ITAR (International Traffic in Arms Regulations)
- EAR (Export Administration Regulations)
- US Department of Commerce
- US Department of State
- US Department of the Treasury (including OFAC - Office of Foreign Assets Control)
- US BIS (Bureau of Industry and Security)
- CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora)
- Federal, State, and Local Government Regulations (applicable in countries involved in shipping routes)
Ensuring Compliance and Safe Shipping Worldwide
forward2me ships worldwide from four key locations, ensuring your parcels reach their destination safely and efficiently. Safety and security are our top priorities, and we are committed to helping our customers stay fully compliant with international shipping regulations.
To ensure a smooth shipping experience, we encourage you to follow our detailed shipping guides and reach out to our dedicated Customer Experience team whenever you have questions or need assistance.
