forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.5 5

Based on 15819 reviews

angela givon 21 January 2026

FedEx International Economy

Always very helpful, and they respond quickly. A+++

Thank you for the 5 star review. :)

Naomi 20 January 2026

FedEx International Priority

Never had any issues with MyGermany then Forward2Me took over the first few parcels were a little slower to be actioned probably due to workload. Since then parcels are a lot quicker and I’ve received good shipping rates mainly from ups which works out a bit cheaper for me.

Thank you for the feedback.

Forward2Me was approached by the MyGermany owners and agreed to acquire certain assets in order to prevent an immediate service collapse and maintain continuity for customers. By definition, this differs from a planned, structured migration.

Since the transition, we have been dealing with significant backlogs

Our team already address your concerns via email.

We appreciate you taking the time to flag these issues and your patience during this period.

Davut Daglioglu 20 January 2026

UPS Express Saver

Easy to use, best one for package forwarding

Thanks so much for the feedback! 😊
We’re glad to hear you found our service easy to use and the best option for package forwarding.

Elizabeth G 20 January 2026

FedEx Connect Plus

My packages always come repackaged very well (I pay for the repackage for added safety) and in a timely manner. Couldn’t be happier with this service. Will continue to use for the long term.

Thank you so much for your kind words! We’re delighted to hear that your packages are arriving repackaged safely and on time. We truly appreciate your trust and continued support. We look forward to serving you for many years to come! 😊

Chani Wolhendler 20 January 2026

UPS Worldwide Expedited

It was a very smooth transaction getting an item shipped to a spot in the UK and then having it shipped to me in the US

Thank you for your 5-star review!
We appreciate your business with us.

^NB

Assad Conley 18 January 2026

UPS Express Saver

Excellent service! Prompt and easy to use. I have great piece of mind using forward2me.

Thanks so much for the kind words! 😊
We’re thrilled to hear you found our service prompt and easy to use. It’s great to know you feel confident and at ease using Forward2Me.

D. Erfurdt 17 January 2026

FedEx International Priority

Forward2me helped me get some shoes safely and quickly from Germany to the US. Many Europeon merchants no longer want to deal directly to the US due to the tariffs and unfriendly governing of our nation. This company was a great go-between.

Thank you for your 5-star review!
We appreciate your business with us.

^NB

sm 16 January 2026

FedEx International Priority

Perfect! Thank you!

Thanks for the 5 star review :)

The traveling doctor 15 January 2026

DHL Express Worldwide

TTD

I have been using Forward2me for many years. I have never had a lost package and all mail outs have been promptly undertaken. For the rare occasions I have needed help, customer service has been excellent and you get to deal with a real person rather than a bot! Highly recommend.

Thank you for 5-star review!
We appreciate your business with us.

^NB

YNavarro 15 January 2026

FedEx Connect Plus

I was pleasantly surprised by the entire experience when I first used this service. They kept me informed about my deliveries and promptly forwarded my package. I’ll definitely be using them again.

Thank you for your 5-star review!
We appreciate your business with us!

^NB

Walid Abdelnour 14 January 2026

FedEx International Economy

Unacceptable! You need to overhaul your staff who mishandled my money not once, but twice! They refunded my invoice payment of 254.96 euros without even consulting me, just to repackage the battery. This is outrageous!

We sincerely apologize for the mishandling of your payment and the inconvenience this has caused. We understand your frustration, and we take full responsibility for the error.

We are working with our Germany team to fix the issue.

We will also address the internal issue to prevent this from happening again.

John Green 14 January 2026

DHL Express Worldwide

thanks worked as expected

Thanks for the 5 star review.

Simon Peck 13 January 2026

FedEx International Priority

Efficient and smooth, great app experience making the process easy to follow.

We’re glad to hear you found the app efficient and easy to use. We’re always working to make the experience as smooth as possible.

Daniel Lamb 13 January 2026

FedEx International Priority

Simple and Direct Service. Thank you.

Thank you for your feedback! We’re glad you had a simple and direct experience, and we appreciate you taking the time to share it.

RAQUEL SALES 10 January 2026

FedEx International Priority

Fast and efficient. My experience was excellent. Very easy to use.

Thank you for your 5-star review!
We appreciate your business with us!

^NB

EGIANNA 09 January 2026

FedEx International Priority

Received the products on time

Thank you for your feedback! We’re glad to hear your products arrived on time and everything was as expected.

customer 08 January 2026

FedEx Connect Plus

Service was prompt, took much less time to receive an item from the UK than I expected. Repacking was done well and item received in pristine condition with no damage to the packaging.

Thank you for your wonderful feedback! We’re happy to hear that your item arrived quickly and in perfect condition. We take pride in careful packaging and prompt service, and it’s great to know it made your experience a positive one.

Mikros Xristoulis 07 January 2026

UPS Standard Single

great system!

Many thanks for the 5 star review. 😊

Ankit Mavchi 07 January 2026

FedEx Connect Plus

Got an order from Italy to India via Forward2me, it was a very straight forward and quick experience. The experience was great right from using their dashboard for documentation to the various option for delivery ranging different costing.

Many thanks for the 5 star review. 😊

Evija Kreicberga 07 January 2026

FedEx Regional Economy

It was my first experience and I am more than satisfied! Delivery was fast and easy! Thank you!

Many thanks for the 5 star review. 😊

Kata Sebestyen 04 January 2026

UPS Standard Single

Fast delivery at a fair price, all good

Thank you for your 5-star review!
We appreciate your business with us.

^NB

Meg 03 January 2026

FedEx International Economy

Every time I have used this service it has been easy and simple. Would recommend.

Many thanks for the 5 star review. 😊

Therese White 01 January 2026

UPS Worldwide Expedited

Forward2me’s website is intuitive and easy to navigate. The customer service agents were communicative and helpful. They worked quickly and efficiently.

Thank you for your 5-star review!
We appreciate your business with us.

^NB

Shiloh 01 January 2026

FedEx Connect Plus

Quick and reliable service, clear communication.

Thanks for your 5-star review!
We appreciate your business with us.

^NB

Allen Clark 29 December 2025

DHL Express Worldwide

I’ve used the service to buy cologne my first experience I had no idea what to do and Forward2me is not very clear with their instructions. I phoned the customer service line which also cost me money and the person answered the phone just Hello didn’t say Forward2me customer service just Hello it was so strange I thought I was being scammed .. then I had to pay to have my package rewrapped because it’s dangerous goods I opted for the pay the duties with them but the border agency wouldn’t accept that and I had to pay them again, I tried to get my money back from Forward2me and I had zero luck .. if I use this company again I know what to do now do not use the prepay duties option order a huge order not just one thing.. I’m sure it will be much easier the second time using Forward2me but the first time is very very confusing and it also takes over 24 hours to get a reply from customer service when you email …

Hi,

We apologise for any inconvenience this has caused you. I have sent you an email to explain things in detail. ^NB

D.S Lechner 28 December 2025

UPS Express Saver

Communication was fast, pictures were sent on time, and everything was shipped out quickly.

Thank you for your 5-star review!
We appreciate your business with us.

^NB

Ryan Ruiz 27 December 2025

DHL Express Worldwide

Amazing service. When tariffs go away I will order to Forward2me again

Thanks for the 5 star review.

Woo 26 December 2025

DHL Express Worldwide

Safe and reliable

Thank you for your 5-star review!
We appreciate your business with us.

^NB

The Zookeeper 23 December 2025

FedEx Connect Plus

It worked, but at a price. Very expensive shipping costs.

Thank you for providing us with your feedback.
At Forward2me, our commitment is to make sure your shipping process is seamless, clear, and stress-free.
We provide a price match service to ensure you receive the greatest value for your investment. If you find another provider offering a lower price for the same service, our Price Match Guarantee ensures we'll match it. Simply provide us with the details, and we'll handle everything else. Discover more about this offering at https://www.forward2me.com/price-match-guarantee/
Warm regards,

Emmanuelle 23 December 2025

FedEx International Priority

Everything went good

Thanks for the 5 star review.

LD 23 December 2025

UPS Express Saver

Best company for UK and German forwarding. Full comprehensive shipping capabilities and prompt service.

Thank you for your 5-star review!
We appreciate your business with us.

Happy Holidays!

^NB

hicham lagnibi 22 December 2025

FedEx International Priority

I had a very good experience with Forward2Me. The service is reliable, fast, and well organized. My package arrived safely and was handled professionally from start to finish. Their customer support is responsive and helpful, and the tracking updates were clear throughout the process. I highly recommend Forward2Me to anyone looking for a trustworthy international parcel forwarding service.

Many thanks for the 5 star review. 😊

Dave Martin 22 December 2025

FedEx International Priority

Forward2me is company you can trust for their work without hassle.

Many thanks for the 5 star review. 😊

Se 21 December 2025

UPS Standard Single

All great! I've been using this company for a few years (ordering from the UK, US, and, recently, Japan) and I've never had any issues. I love that they don't ask you to pay a fee when you register or to authenticate the address, and I found that their shipping rates are quite competitive compared to similar companies. Everything always comes really well-packaged too. Keep up the great work!

Many thanks for the 5 star review. 😊

soso 21 December 2025

UPS Standard Single

I’ve had a very good experience with Forward2Me. I live in France and sometimes want to buy things from the UK, and they always ship quickly. I really recommend them.

Many thanks for the 5 star review. 😊

Eline 21 December 2025

FedEx International Priority

I did my first shipment and worked out very well. I have ordered some presents in Europe and got it delivered in Kuwait.

Many thanks for the 5 star review. 😊

Evdokia Sourla 19 December 2025

FedEx Regional Economy

I was very satisfied the first time I used the service! I was glad about the updates and all and all with the customer support

Thanks for the 5 star review :)

Rene 19 December 2025

UPS Standard Single

I had my doubts at first because I am new to this type of service, but I am honestly very positively surprised how effortlessly this company helped me solve my shipping issue from UK. Everything was smooth, their website is also intuitive and processes are well-tuned. Thank you guys, keep it going!

Thanks for the 5 star review :)

brian rignace 17 December 2025

FedEx International Economy

Service are very helpful.

Many thanks for the 5 star review. 😊

Grace G 13 December 2025

FedEx Connect Plus

Forward2me was honest, well packaged and timely. Got my mom package from overseas Christmas, and it came in time. Will use again!

Many thanks for the 5 star review. 😊

James 13 December 2025

FedEx Connect Plus

Had multiple shipments combined and sent to me. The process was simple and fast. My package arrived in perfect condition with my invoices enclosed. Will definitely use again.

Many thanks for the 5 star review. 😊