forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.5 5

Based on 15819 reviews

Sandra Williams 06 March 2013

DHL Express Worldwide

Communication was very good,very efficient service,my only problem is the cost,
I would prefer my packages to be sent via sea,takes longer but saves a lot of expense.
Thankyou Sandra W

Many thanks for your comments, it's really appreciated. We're pleased to hear that you have enjoyed the good communication and very efficient service. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future shipments, please get in touch. We look forward to shipping again, sometime soon. Meanwhile have a great weekend. Kind Regards, Janet.

Paulo Hoeven 05 March 2013

DHL Express Worldwide

Very nice people! Bought my Nexus 4 very fast, and they answer to their e-mail also fast always positive and nice people! Very helpful! I recommend for everyone to use them!
Thanks!

That's wonderful feedback - thank you for taking the time to provide us with your comments. We hope we can help you out again, sometime soon. Kind regards, Michelle.

Marcos Protasio 05 March 2013

DHL Express Worldwide

excellent support, fast delivery. Perfect

That's really great to hear - many thanks for your feedback, it's important to us. Kind Regards, Michelle.

Sandra Ford 05 March 2013

DHL Express Worldwide

Always very very fast with DHL, and NO customs trouble like when I order from a store overseas, Fedex always holds it up, customs is asking "is it a knit or a weave?" "who is the manufacturer?" "what is the gender?" They do it in New Jersey, and when it arrives in California, they do it again! And then FedEx sends me a bill when I've already paid a fortune for the post!!!!! Thank you, forward2me.

Just wanted to add that it is an excellent, fast service, as I said, but a little expensive for lightweight stuff - over 27 GBP. What are these economy options I'm reading about?

Many thanks for taking the time to feedback to us - your comments are important to us. The price you pay for the DHL service does include receipt, storage and packing of your item/s, correct completion of the export paperwork (so that we try and minimise the risk of any problems that may occur with customs)and of course the shipping costs. We offer the DHL door to door tracked service but can offer you Royal Mail options when you feel your items are of low value and small. Hope this all helps and that you will continue to use forward2me. Kind Regards, Janet.

John Rondolo 05 March 2013

DHL Express Worldwide

excellent service will use agan

Thank you for your feedback - it's really important to us. We look forward to you using us again in the future. Kind regards, Michelle.

Ivar Flygt 04 March 2013

DHL Economy Select

thanks, very good service!

Many thanks for taking the time to provide us with your feedback - it's really appreciated. We look forward to being of service to you again in the near future. Kind regards, Michelle.

Sara Ehrlund 04 March 2013

DHL Economy Select

Extremely fast service, but a bit on the expensive side. Can't be used for packages of smaller value, as the shipping cost then by far outweighs the cost of the item.

Many thanks for taking the time to feedback to us - your comments are important to us. We're pleased that you enjoyed the fast service offered by our DHL door to door tracked service. If you prefer a different cheaper service for smaller low value items by all means get in touch and we'll be able to help you out. Hope this all helps and you will continue to use forward2me. Meanwhile have a great weekend. Kind Regards, Janet.

Alberto Villa 04 March 2013

DHL Express Worldwide

The package left forward2me half an hour after being delivered to them, and was at my door in Italy the day after. I was extremely satisfied with the service, which made me feel almost like the package was originally shipped to Italy, with no intermediate stage.

Many thanks for your great feedback - it's really appreciated. We look forward to helping you out again, sometime soon. Kind regards, Michelle.

Marco quintarelli 03 March 2013

DHL Express Worldwide

Really good servire, quick and safe..try it!!!

Many thanks for your feedback - it's really appreciated. We hope we can be of service to you again, very soon. Kind regards, Michelle.

marlene azzopardi 03 March 2013

forward2me basic

very fast! and gives you an option as regards to the price of the delivery.

Many thanks for your feedback - it's really important to us. We look forward to helping you out again very soon. Kind regards, Michelle.

Unverified Customer 02 March 2013

Unknown Shipment Details

Once again perfect execution :-).

That's really great to hear - many thanks for your feedback, it's important to us. Kind regards, Michelle.

Michael Anthony 02 March 2013

DHL Express Worldwide

Another excellent transaction. Thanks again.

Thank you for your feedback - it's really appreciated. Looking forward to helping you out again, sometime soon. Kind regards, Michelle.

Marco Sigismondi 02 March 2013

DHL Express Worldwide

A very good and ultra fast service!!
Just a bit expensive.

Many thanks for taking the time to respond to us, we appreciate your comments. We're glad that you have enjoyed the very good and ultra fast service that we offer. Every customer has their own opinion about pricing depending on the value of the item. We feel the DHL Express, door to door, fully tracked service is the safest and fastest for an item of high value. However if you prefer a different service for future shipments, please get in touch. We look forward to shipping to you again in the future. Janet.

Eleftherios Loukidis 01 March 2013

DHL Express Worldwide

Very good services!!

I suggest better (lower ) delivery price

Thanks

E.Loukidis

Many thanks for taking the time to respond to us, we appreciate your comments. We're glad that you have enjoyed the very good services that we offer - thanks. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments, please get in touch. We look forward to shipping to you again in the future. Kind Regards, Janet.

Sergio Batista 01 March 2013

DHL Express Worldwide

very fast service, packaging could be better, but besides that very happy. will use it again.

Many thanks for your feedback - it's important to us. We're glad that you've enjoyed our very fast service. We've taken on board your comments about the packaging and just purchased some boxes for this type of item. We have had to pack it like we did to try and keep the volumetric weight to a minimum for you the customer, therefore keeping your shipping costs to a minimum. Hope this all helps. Have a great weekend. Kind Regards, Janet.

Gianluca Cascella 01 March 2013

DHL Express Worldwide

Ottimo, spedizione UK - Napoli in meno di 18 ore!

We have translated your feedback, we hope you don't mind. 'Very good, shipping UK - Naples in less than 18 hours' That's great to hear - we look forward to helping you out again, sometime soon. Kind regards, Michelle.

Oleksii Uzerchuk 01 March 2013

DHL Express Worldwide

Good service

Many thanks for your feedback - it's really important to us. We look forward to helping you out again, soon. Kind regards, Michelle.

Johnathan Bowker 01 March 2013

DHL Express Worldwide

Service from forward2me was good, sadly let down by DHL (in France).

Many thanks for your feedback - we really appreciate you taking the time to let us know how you feel about the service. We have brought your comments to the attention of DHL and hopefully they can improve things in that area of France for you. Meanwhile have a great weekend. Kind Regards, Janet.

Susan Portelli 01 March 2013

forward2me basic

I was abit skeptical about using a forwarding service, but after using forward2me, it changed my mind completely. I've used this service twice, and found it to be extremely reliable and fast! Not to mention, excellent customer service. I will use again! Thank you :-)

That's great to hear - many thanks for providing us with your feedback. It's good to hear that you found our customer support excellent - thank you. We look forward to shipping parcels to you, sometime soon. Kind regards, Michelle.

Andrea Casey 01 March 2013

DHL Express Worldwide

I was a little nervous the first time I used forward2me, as I always am with mail forwarding services. However I was desperate enough to get the items I wanted to give this one a try. Turns out they provide very fast and efficient service, and are happy to consolidate parcels for you to save on shipping. I was very impressed by the speed of their responses to emails, and how quickly my items were sent on and arrived here! Of course the shipping is not cheap but it is a very fast service you pay for. I will be use them again if I need to shop from a UK website that doesn't offer international shipping.

Many thanks for taking the time to provide us with your feedback - it's really appreciated. It's good to hear that although you were a little nervous using us for the first time, you gave us a go and we provided you with the service that all our customers expect. We look forward to being of service again, in the future. kind regards, Michelle.

Gerar Teuben 01 March 2013

DHL Express Worldwide

Very good and fast service.
even they keep the items ( delivered on different dates ) to combine them in one shipment.

Many thanks for your feedback - it's really appreciated. It's great to hear that you found our consolidation service useful. We look forward to helping you out again, sometime soon. Kind regards, Michelle.

Jose Antunes 01 March 2013

DHL Express Worldwide

Worked great but perhaps the price of the service was a bit too much,

Many thanks for taking the time to respond to us, we appreciate your comments. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments, please get in touch. We look forward to shipping to you again in the future. Kind Regards, Janet.

Luca Faustin 28 February 2013

DHL Express Worldwide

Excellent service, but really too expensive for me.

Many thanks for taking the time to feedback to us - we really appreciate your comments. We glad that you have enjoyed our excellent service. We can offer other options for shipping if you feel the DHL Express, door to door service is too expensive for you. Please get in touch and we can provide other options. Hope this all helps and you will continue to use forward2me. Have a great weekend. Kind Regards, Janet.

Davide Dettori 28 February 2013

DHL Express Worldwide

A little expensive but ULTRA fast! Delivered in just 1 day!
A+++++++++++++++++++++++++++++++++++++++++++

Many thanks for taking the time to respond to us, we appreciate your comments. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments, please get in touch. We look forward to shipping to you again in the future. Kind Regards, Michelle.

GEORGE GKIORTZIS 28 February 2013

DHL Economy Select

Excellent service!! Many Thanks. Will definitely use you in the future again!!! It's better now that you have both fast delivery and economy options!!

Thank you for taking the time to provide us with your feedback - it's really appreciated. We look forward to you using our service again sometime soon. Kind regards, Michelle.

Evagelos Degaitas 28 February 2013

DHL Express Worldwide

Very fast response and dispatch. A bit pricey service IMO.

Forgot to mention that you should note and include the VAT price so for the customers to consider the extra cost. Since most, if not all your customers are not professionals and cannot deal with this extra cost.

Many thanks for taking the time to feedback - your comments are important to us. We take your comments on board - we do try to be completely opaque with all the information so that our customers can see exactly what they're going to be charged. However if a customer receives an invoice and they think they need to challenge it, we'll be more than happy to look at it. We don't profess to never make mistakes but we try our hardest not to. Hope this all helps. Have a great weekend. Kind Regards, Janet.

Nicholas Trpezanovski 28 February 2013

DHL Express Worldwide

Love the service! Easy to use.

That's great to hear - many thanks for your feedback. We look forward to shipping parcels to you in the future. Kind regards, Michelle.

Ivano Bergamo 28 February 2013

DHL Express Worldwide

Very Good!!!!

Thanks for your feedback - it's really important to us. We look forward to helping you out again very soon. Kind regards, Michelle.

Ruza Duran 28 February 2013

DHL Express Worldwide

Thank you Forward2me for your great service and the efficient delivery of my shoes

Much appreciated
Ruza Duran

Thank you for your feedback - it's really appreciated. We look forward to providing your with great service in the future. Kind regards, Michelle.

Ingrid Hobson-Jones 28 February 2013

DHL Express Worldwide

easily approachable, prompt in responding -excellent as always

Many thanks for your feedback - its really appreciated. We look forward to helping you out again very soon. Kind regards, Michelle.

Marco Barbuzzi 28 February 2013

DHL Express Worldwide

Great service,.fast, reliable , you can count on it, very good

Thank you for your great feedback, its really important to us. We look forward to being of service again, sometime soon. kind regards, Michelle.

Håkan Eliasson 27 February 2013

DHL Express Worldwide

Was working perfect.
On day delivery.

Many thanks for your feedback - we hope to help you out again, soon. Kind regards, Michelle.

Joel Pesaturo 27 February 2013

DHL Express Worldwide

Absolutely fantastic. I won't hesitate using this service again.

Thank you for your great feedback - its really appreciated. We look forward to you using our fantastic service again, sometime soon. Kind regards, Michelle.

Andrea Scartozzi 27 February 2013

DHL Express Worldwide

Thank you for your feedback. We look forward to receiving and shipping parcels to you again, sometime soon. Kind regards, Michelle.

Maarten Smeyers 27 February 2013

DHL Economy Select

My service feedback with forward2me

Many thanks for the rating - much appreciated. Kind Regards, Janet.

Pedro Vinhas 27 February 2013

DHL Express Worldwide

I hope if you have problems with the product, foward2me, can help me, if needed to contact the supplier.

Many thanks for taking the time to feedback to us. We will be more than happy to assist with contacting the supplier/retailer where we can. Have a great weekend. Kind Regards, Janet.

Dimitris Valsamidis 27 February 2013

DHL Express Worldwide

Very good and fast shipment! Though alternate slower and cheaper shipment methods should be added.

Thank you for your feedback, it's really important to us. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. For future shipments if you require a cheaper/different method of shipping, please get in touch. We look forward to helping you out again soon. Kind regards, Michelle.

Riccardo Vezzani 27 February 2013

DHL Express Worldwide

I was pleased with the service I received. Only if it was a little cheaper.

Many thanks for your feedback - it's really appreciated. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you require a different/cheaper method for future shipments, please get in touch. We look forward to helping you out again, sometime soon. Kind regards, Michelle.

Wilbert van Dolleweerd 27 February 2013

DHL Express Worldwide

WVD

Excellent speed. The package was delivered there in the morning and the same day they shipped it to my home address. Excellent commmunication as well.

That's great to hear - many thanks for your feedback, it's important to us. We look forward to shipping parcels to you again, sometime soon. Kind regards, Michelle.

Abir Sabra 27 February 2013

DHL Express Worldwide

Excellent service and quick reponse and postage

That's great to hear - thank you very much for your feedback. We look forward to providing our excellent service to you in the near future. Kind regards, Michelle.

costas bampes 26 February 2013

DHL Express Worldwide

Very fast, expensive dhl delivery, good communication
Item nexus 4

Many thanks for your feedback, its really important to us. We hope you are enjoying your Nexus 4. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper option for future shipments, please get in touch. We look forward to shipping to you again in the future. Kind regards, Michelle.

Paolo Cardamone 26 February 2013

DHL Express Worldwide

Quite expensive but with good and fast service!

Thank you for providing us with your feedback - it's really important to us. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future please get in touch. We look forward to shipping to you again, sometime soon. Kind regards, Michelle.

Luis Ruiz Negrillo 26 February 2013

DHL Economy Select

LRN

Servicio excelente, como siempre. Realmente puedes confiar en ellos.

Many thanks for your feedback - we have translated it, we hope you don't mind - 'excellent service, as always. You can really trust them' That's great to hear - we look forward to helping you out again very soon. Kind regards, Michelle.

Deepak Murthy 26 February 2013

DHL Express Worldwide

Excellent service. I received my package to Italy in less than 24 hours!!!

That's really good to hear that we did a great job for you - we hope to be able to help you out again very soon. Kind regards, Michelle.

Dario Molinari 26 February 2013

DHL Express Worldwide

I had absolutely no problems at all

That's really good to hear. Many thanks for providing us with your feedback - we hope to be able to help you out again very soon. Kind regards, Michelle.

Lisa Pereira 26 February 2013

DHL Express Worldwide

Parcel was supposed to be delivered express. The parcel has not made it here 2 weeks later. It somehow was delivered to wrong address. It is still being investigated however it looks like I will be 200 pound out of pocket. Disappointing.

To improve delivery in future, signing should only be allowed by person receiving parcel.

Many thanks for providing your feedback and taking the time to respond. As soon as we received the feedback we investigated this and opened a case file with DHL. Your shipment has been processed correctly at this end but there has been some discrepancy with the actual delivery. Whilst this is the case we still take ownership of this full transaction. We have now refunded the shipping costs and will come to a resolution by the end of this week on the actual items. Which ever way this goes please be assured that you will not be out of pocket. We hope this is satisfactory for now and we'll be back in touch very shortly. Kind Regards, Janet.

João Marcos Silva 26 February 2013

DHL Express Worldwide

JMS

Great! Thanks!

That's really good to hear - thank you for taking the time to provide us with your feedback. We look forward to receiving and shipping parcels for you in the near future. Kind regards, Michelle.

Francesco Iberite 26 February 2013

DHL Express Worldwide

Extremely fast and reliable

Thank you for your feedback - it's really important to us. We look forward to providing our fast and reliable service to you again, sometime soon. Kind regards, Michelle.

Hugo Loucao 25 February 2013

DHL Express Worldwide

Very good reply timming for every enquiry I made on then. And very easy to use.

Many thanks for taking the time to provide us with your feedback - it's really appreciated. It's great to hear that you found our service easy to use. We look forward to shipping parcels for you again, sometime soon. Kind regards, Michelle.

maurizio demichelis 25 February 2013

DHL Express Worldwide

spedizione ultra veloce..ottimo consigliato

We have translated your comments, we hope you don't mind 'Ultra fast shipping..great recommended' Thank you for taking the time to provide us with your feedback, its really important to us. Kind regards, Michelle.

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