Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Michael
21 July 2016
DHL Economy Select
M
I have used forward2me several times now, and the experience has always been positive. The website is easy to use, you have a choice of a large number of shipping providers depending on your requirements, and the packages are handled with good care. On this occasion I bought three pairs of shoes that were on sale and with the forwarding costs included, it was still a bargain!
Lovisa
21 July 2016
DHL Express Worldwide
Hi,
Thank you for letting us know.
Kind Regards,
Janet.
Thank you for letting us know.
Kind Regards,
Janet.
L
Veru good
Peter
21 July 2016
DHL Economy Select
P
I used the service to acquire a Surface Pro 3 and a type cover from two different sellers. I got immediate notifications when the packages arrived at forward2me and I could send both packages at the same time to my home address. It worked perfectly!
Hi,
<br/>
I'm really pleased to hear that you liked our service and that it worked perfectly for you.
Thank you for letting us know.
<br/>
Kind Regards,,
Janet.
<br/>
I'm really pleased to hear that you liked our service and that it worked perfectly for you.
Thank you for letting us know.
<br/>
Kind Regards,,
Janet.
Jennifer
21 July 2016
UPS Express Saver
J
Amazing service. it was so easy and quick. Worth the money.
Hi,
<br/>
That's really great to hear - thank you so much for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - thank you so much for letting us know.
<br/>
Kind Regards,
Janet.
Martina Pressacco
21 July 2016
UPS Standard Single
MP
Fast shipment, good service.
Hi,
<br/>
That's great to hear - thank you!
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear - thank you!
<br/>
Kind Regards,
Janet.
De-Andria
21 July 2016
DHL Express Worldwide
D
Fast and effective
Eddie
21 July 2016
UPS Express Saver
E
Excellent and timely!
Viljo -
20 July 2016
DHL Express Worldwide
V-
+The service was quick and easy.
+The package was sent within hours of cleared payment.
+Quick customer service
-Free delivery method is only available for orders below 20£.
-Also courier prices are quite high
+The package was sent within hours of cleared payment.
+Quick customer service
-Free delivery method is only available for orders below 20£.
-Also courier prices are quite high
Tibor
20 July 2016
DHL Economy Select
T
I have received every parcel in safe condition. I am very satisfied with forward2me.
I recommend it to everyone who are looking for package forward service.
I am going to use this services again.
I recommend it to everyone who are looking for package forward service.
I am going to use this services again.
Hi,
<br/>
Many thanks for your kind feedback - it's really good to hear.
Have a great week!
<br/>
Kind Regards,
Janet.
<br/>
<br/>
Many thanks for your kind feedback - it's really good to hear.
Have a great week!
<br/>
Kind Regards,
Janet.
<br/>
Abdullah
20 July 2016
UPS Express Saver
A
I like using their service, i just wish if could have more optios regarding shipping methods, perhaps a cheaper option like aramex, otherwise great service ?
Roland
20 July 2016
DPD Classic
R
They are cheap and reliable.
If we only count business days the delivery only took 3 day, however when I paid they said it will took 4-5 day.
So its a good service, I will probably use it again in the future.
If we only count business days the delivery only took 3 day, however when I paid they said it will took 4-5 day.
So its a good service, I will probably use it again in the future.
Christian
20 July 2016
DHL Express Worldwide
C
Great service and fast shipping.
Georgios
20 July 2016
DHL Economy Select
G
Very fast but also Expensive
Dongsun Kim
19 July 2016
DPD Classic
DK
It is quite quick and precise.
Budhwin Dahanayake
19 July 2016
DHL Express Worldwide
BD
I have shipped a smartphone and many accessories as a bundle shipment with insurance your company provided. I got it really fast and safe. Not a single damage has happened. And at the same time the customer support service is also a plus point here. They reply as quick as possible with the beat solution! Please note this is not biased. I didn't get paid to post this comment. This is my pure unbiased review. I will recommend Forward2me without any second thoughts.
Lesley
19 July 2016
DHL Economy Select
L
Their customer service was very good. Communication was good too. The packing is not very good and as usual some of the goods were damaged. However the cost of the courier is way too expensive and so I personally would not use them too often. This time they used DHL and I never knew where the parcel was or what time it was arriving. I signed up for their update texts and never received one until the driver was 5 mins away so bearing in mind the delivery charge was £40 i think that was very expensive for the service they provided! However that wasn't forward2me's fault. Next time I use them hopefully they will have found a cheaper courier - especially as there was another charge of £8 which I think was levied by forward2me for packing possibly? However I was extremely happy to receive my English goodies so thanks to this company who enabled me to do this!
Ho
19 July 2016
DHL Express Worldwide
H
very efficiency and reasonable price
Jason Shen
19 July 2016
DHL Express Worldwide
JS
Very professional and quick.
Abby Greenberg
19 July 2016
DHL Express Worldwide
AG
Fast shipment and reliable
Thierry Vaz
18 July 2016
UPS Standard Single
TV
A+++
Daniel
18 July 2016
UPS Express Saver
D
Fast and efficient service
Kris Teo
18 July 2016
DHL Express Worldwide
KT
Tracy was excellent and really provided great help over email to a first time user like me. She was instrumental in making the experience great that I will engage the service again.
Kazu
17 July 2016
UPS Express Saver
K
Item came super quickly. Many thanks.
Chua
17 July 2016
UPS Express Saver
C
item was immediately updated once reach Forward2me warehouse and was immediately dispatch upon payment. Customer Service was also friendly and prompt with their reply on my queries. Will definitely use forward2me service for purchase in the UK.
Marco
17 July 2016
DHL Express Worldwide
M
Excellent service and excellent customer service name Tracy. Definitely will use again near future. Thank you Tracy.
Anne
16 July 2016
DHL Express Worldwide
A
This was my first time using forward2me, and I am impressed with the information and service. The package arrived faster than if I should have ordered it from a local company. I will definitely use them again.
Regards Anne
Regards Anne
Joao
16 July 2016
UPS Standard Single
J
Just perfect... All that was asked, was delivered... Special attention to the customer is given :)
Stefan
16 July 2016
DHL Economy Select
S
Fast shipping/handling, great service
Parnpimlada
16 July 2016
DHL Express Worldwide
P
Excellent
Andrei
16 July 2016
DHL Economy Select
A
I am very pleased with the service provided. The package arrived without any issues.
Brenda Bethel
16 July 2016
DHL Express Worldwide
BB
Got here quickly at a reasonable price! Legitimate company.
Betsy
15 July 2016
UPS Standard Single
B
Very easy to use from signing up to delivery.
Antonio
15 July 2016
DHL Economy Select
A
The new consolidation service is Top!
Stelios
15 July 2016
UPS Express Saver
S
Excellent service!
Henry Landsman
15 July 2016
DHL Express Worldwide
HL
Very fast and professional. They've clearly put a lot of effort into their website and systems which are totally custom built.
Davis Jothi Singh David
15 July 2016
DHL Express Worldwide
DJS
Good and fast service. I wish they would offer Royal Mail as well.
Peter
15 July 2016
DHL Express Worldwide
P
Speedy and reliable. Will use them repeatedly.
Mike
15 July 2016
UPS Express Saver
M
Very quick shipment to USA. Price is a bit high, maybe in the future you could offer slower shipment methods at a lower cost.
Mike Duarte
14 July 2016
DHL Express Worldwide
MD
Everything awesome! Very good support
Johanna
14 July 2016
UPS Standard Single
J
There are only few things in world that sound too good to be true while they are true and forward2me is one of them.
Leon
14 July 2016
DHL Express Worldwide
L
I have been using this service on and off for the last 3 years. Simple, yet efficient. Parcels take no longer than a week from the UK to my desk in South Africa. I never had any complaints.
Pasi Martikainen
14 July 2016
DHL Economy Select
PM
Excellent service, i recommend.
Sarah
14 July 2016
DHL Express Worldwide
S
Excellent as usual! The service is easy to use, and they always ship promptly.
Vinay
14 July 2016
DHL Express Worldwide
V
Amazing communication, responsiveness and blazing fast! Couldn't ask for a better ship forwarding service! I have used them many times with no issues at all and will use them again in the very near future.
Unverified Customer
14 July 2016
Unknown Shipment Details
Always a pleasure
Octavian Ion Peligrad
13 July 2016
DHL Economy Select
OIP
excellent
Freitas
13 July 2016
DHL Express Worldwide
F
Very good. Some products for www.mdxmedia.com development.
Thomas
13 July 2016
TNT Express Non-Docs
T
Great service and freight speed as always.
Unverified Customer
13 July 2016
Unknown Shipment Details
Excellent customer service.quick response to mails and queries. However shipping cost is too expensive. should be able to give customers choice of shipping options for parcels exceeding value of 20 pounds. I bought a pair of shoes for around 25 pounds and they asked for a shipping of 46 pounds which is very unreasonable.it is very discouraging to buy from the UK with Forward2me unfortunately. Should provide tracked and untracked budget for all parcels.Those who can afford can pay for tracked if they wish but at least we have a choice.
Henry
12 July 2016
DHL Express Worldwide
H
As soon as my packages arrive it will be booked in and very short after I receive my notification by email. Most of the time trans-shipment will be the same day. One thing I would recommend for the future is to list the sender or tracking code so I might give some packages priority above other packages when needed. Otherwise I am very content of their swift and reliable service.