Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Somkiat Ariyachaipanich
14 September 2016
DHL Express Worldwide
SA
Just few steps. very easy & fast, excellent service.
Rajkumar
14 September 2016
DHL Express Worldwide
R
Good service but unable to amend details of shipment.
Wlad
14 September 2016
DHL Economy Select
W
Really great service. Fast and reliable
Mark
14 September 2016
DHL Economy Select
M
Fantastic service. To Italy from uk in 3 days and good price.
Sarah Casper
14 September 2016
DHL Economy Select
SC
As always a very good service
TAKAMASA
14 September 2016
DHL Express Worldwide
T
最高過ぎる。これからも愛用させて貰います！
Walter
13 September 2016
DPD Classic
W
Following a quick registration process my delivery address was instantly available to me. Received goods were announced promptly. Choosing between several possible carriers and price options was very easy. Package was with me in due time with no surcharges.
All in all a perfect experience that I have already shared with my friends.
All in all a perfect experience that I have already shared with my friends.
Pedro
13 September 2016
DHL Economy Select
P
Great Service! Would recommend to everybody!
Hi,
Thank you, that's great to hear.
Have a great week.
Kind Regards,
Janet.
Thank you, that's great to hear.
Have a great week.
Kind Regards,
Janet.
Joseph
13 September 2016
DHL Express Worldwide
J
Very quick processing time. Was kept informed all the way. Sooner than expected delivery too.
Hi,
<br/>
That's great to hear.
Thank you so much for letting us and other customers know of your experience.
Kind Regards,
Janet.
<br/>
That's great to hear.
Thank you so much for letting us and other customers know of your experience.
Kind Regards,
Janet.
Michele f.
13 September 2016
DHL Express Worldwide
MF
Was pleased with the overall service but the expenses were to much.
Ivan
12 September 2016
DHL Express Worldwide
I
Live up to their promise in their advertisement. I received my item within 3 days from UK to Singapore
Hi,
Thank you for taking the time to leave feedback for us and others to see.
We look forward to taking care of your parcel;s again soon.
Kind Regards,
Janet.
Thank you for taking the time to leave feedback for us and others to see.
We look forward to taking care of your parcel;s again soon.
Kind Regards,
Janet.
Gena
11 September 2016
UPS Express Saver
Hi,
<br/>
Many thanks for your honest and great feedback.
We try our very best to keep the process as seamless and efficient as possible. It looks like we've achieved what we set out to do...
Thank you so much once again.
We look forward to helping you ag<span>ain very soon.</span>
<span>Kind Regards,</span>
<span>Janet.</span>
<br/>
<br/>
Many thanks for your honest and great feedback.
We try our very best to keep the process as seamless and efficient as possible. It looks like we've achieved what we set out to do...
Thank you so much once again.
We look forward to helping you ag<span>ain very soon.</span>
<span>Kind Regards,</span>
<span>Janet.</span>
<br/>
G
Excellent customer service, seamless process! I'm in the US and my purchase was ONLY available in the UK (from a vendor who would not ship outside the UK). I researched other services, and not only did forward2me have the highest ratings anywhere, they were deemed absolutely legitimate by scamadvisor.com. I often reference that site when buying internationally.
I received my package in less than a week at my front door. I HIGHLY recommend this service, and will definitely use again!
I received my package in less than a week at my front door. I HIGHLY recommend this service, and will definitely use again!
Erika
10 September 2016
DPD Classic
E
Everything perfect! Packaging, delivery, tracking, communicatief,... I recommend this service to everybody who needs forwarding their post, parcels,...
Hi,
Many thanks for the great recommendation.
Kind Regards,
Janet.
<br/>
Many thanks for the great recommendation.
Kind Regards,
Janet.
<br/>
Alexandru
10 September 2016
DHL Economy Select
A
I am very pleased by the quickness of the handling and the delivery. I was notified by email with the status of the package. I will definitely will use again their service!
Hi,
That's great to hear - we look forward to taking care of your parcels again very soon.
Kind Regards,
Janet.
That's great to hear - we look forward to taking care of your parcels again very soon.
Kind Regards,
Janet.
Roger
10 September 2016
UPS Express Saver
R
Very pleasant experience throughout.
Hi,
<br/>
Many thanks for letting us know.
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for letting us know.
Have a great week.
<br/>
Kind Regards,
Janet.
Peter
10 September 2016
TNT Express Non-Docs
P
An absolutely remarkable service solution to a freight dilemma I never thought I would encounter. With a favourable exchange rate, and products that are almost impossible to source in Australia, UK shopping was appealing up until the realisation that many online shops weren't willing or able to ship internationally. Forward2me's service solution of providing an immediately accessible domestic UK address satisfied the seller's requirements and with speedy free Royal Mail the package was quickly and safely prepared for collection by my chosen international courier. Forward2me kept me informed at each step and provided a more direct link to the tracking data than the mirrored emails from the international courier them self. The package arrived 3 days earlier than predicted, and the local delivery was completed without issue. The additional packaging in readiness for the international leg of the process was evident and efficient, carrying the paperwork for customs and not overly bulking the shipped size. I have all the receipts from the initial seller, and the easy PayPal transfers for both the seller and Forward2me and their TNT connection, but have missed printing the invoice from the site that details Forward2me's costs for their service. In general the site is easy to navigate and informative, without excessive hype. If I ever have need of the service again I have complete confidence in their procedure, and have no issue recommending Forward2me combined with TNT as a shipping solution from the UK to regional Australia.
Hi,
<br/>
Many thanks for taking the time to leave great feedback.
Other people like to see detail of your experience so many thanks for that.
If we can help with any enquiries or if you need assistance at a later date please do not hesitate to get in touch.
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for taking the time to leave great feedback.
Other people like to see detail of your experience so many thanks for that.
If we can help with any enquiries or if you need assistance at a later date please do not hesitate to get in touch.
Have a great week.
<br/>
Kind Regards,
Janet.
Sheryl
10 September 2016
DHL Express Worldwide
S
Would recommend the company, first time using them, but most impressed with their turnaround time from receiving my package.
Hi,
<br/>
That's great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
Lynette
10 September 2016
DHL Express Worldwide
L
I was very happy with their service. I was amazed at how easy they make it to forward your package on to you. I tracked my package to my UK address, a couple hours later got an email from forward2me about how I wanted to send it to the US, picked the shipper I wanted, paid on the website, and got an email confirming payment and giving me a tracking number. I happened to have finished up paying on their website at 4:30 their time and figured the package wouldn't go out until the next day since they are only open until 5pm. I was very surprised to see that my package was sent out the same day. I thought that was great service! And I will definitely be using them again.
Jennifer
09 September 2016
DHL Express Worldwide
J
Quick communication with e-mails when package arrived and when shipped with tracking number. Shipped my package quickly.
GENEROSE
09 September 2016
UPS Express Saver
G
Forward2me provides an excellent job. Hassle free indeed and outstanding customer service will definitely use them again
Mohammed Almashjari
09 September 2016
DHL Express Worldwide
MA
The service is really amazing, just they need to give competitive shipping rates.
Andreas
09 September 2016
DHL Express Worldwide
A
very quick, always informing about status
reddis891
09 September 2016
DHL Express Worldwide
R
Unfortunately I receive few of these feefo invites for feedback, so I will quickly take the opportunity to leave feedback on this occasion. I have successfully received 8 shipments without issue. The only concern I had was concluded to be a third-party issue and it was promptly and thoroughly investigated upon my raising it. The service is at a premium, I will admit, however handling is excellent. Two very necessary things I look for in a redirection service is honesty and consistency. No parcel has gone missing when sent to this address, and the service - and speed at which they send off - is always the same high level.
I am more than happy to recommend forward2me as trustworthy, reliable and efficient and will continue to engage their services while they continue in this favourable direction.
I am more than happy to recommend forward2me as trustworthy, reliable and efficient and will continue to engage their services while they continue in this favourable direction.
Johan
09 September 2016
DHL Express Worldwide
J
Awesome service!!!
Kathleen
09 September 2016
TNT Economy Express
K
Service is impeccable as always
Hi,
<br/>
Thank you for feeding back to us.
You're one of our early customers to sign up so it's lovely to see that you have been loyal to us and continue to receive good service.
Many thanks for tasking the time to let us know, we appreciate it.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for feeding back to us.
You're one of our early customers to sign up so it's lovely to see that you have been loyal to us and continue to receive good service.
Many thanks for tasking the time to let us know, we appreciate it.
<br/>
Kind Regards,
Janet.
Della
09 September 2016
DHL Express Worldwide
D
The best forwarder company, I've ever deal with.
Marcus
09 September 2016
DHL Express Worldwide
M
Great service, flawless.
Toan La
08 September 2016
DHL Express Worldwide
TL
Very quick with the shipping out process. Package was already out the door on the same day of payment
Roz
08 September 2016
DHL Economy Select
R
Really pleased which the service, does exactly what it says, I used the consolidate service and everything was well packed. I received timely updates on the parcel and could track it. Best of all they give a variety of reasonable forwarding options - I was suspicious of the service having been burnt before using a similar US service (when they had me over a barrel and received the goods they charged extortionate forwarding prices or even to return it).
Teann
08 September 2016
DHL Express Worldwide
T
I've had nothing but amazing service from them. Very fast and professional. Once there was an issue with US Customs wanting information and they took care of it. Customs ended up sending it back and they paid to ship it back to the US. I will definitely use them for all my UK shopping.
Rita Morais
08 September 2016
UPS Standard Single
RM
Package delivered within expected timeframe, in good condition.
Ilya
08 September 2016
DHL Express Worldwide
I
Fast, reliable, affordable.
Andreas
08 September 2016
DHL Economy Select
A
Took a week from UK via Belgium to Norway. I think it's good! A week trough Europe and norwegian customs.
Phillip
08 September 2016
DHL Economy Select
P
My first time using the service after signing up for it and then forgetting about it. I'm really impressed with the company. They sorted through my order, held it until I was ready to pay and even held it for me after final processing while I sorted out a problem with my credit card!
The only problem I had with the service is that there's only two major vendors (DHL, UPS) while TNT couldn't be used because of a problem it had with my address. I never could find out what the problem was. In any event, it's a great service but I think I'll email them with my problems before I place another order so it goes 100% smooth for next time.
The only problem I had with the service is that there's only two major vendors (DHL, UPS) while TNT couldn't be used because of a problem it had with my address. I never could find out what the problem was. In any event, it's a great service but I think I'll email them with my problems before I place another order so it goes 100% smooth for next time.
Luigi Luca Valenzano
07 September 2016
DHL Economy Select
LLV
Wonderful service. All perfect. Thank you
Radu
07 September 2016
DHL Express Worldwide
R
Superfast, supereasy, supersafe!
Thank you for your high quality service.
Thank you for your high quality service.
Vlad
07 September 2016
DHL Express Worldwide
V
I would recommend using forward2me for those who want fast shipping from the UK to the rest of Europe. Because DHL is their main partner, forward2me can deliver things to European countries at maximum of 4 days.
Christian
07 September 2016
DHL Express Worldwide
C
Forward2me is fast and reliable. They tell you when your package has arrived, lets you pick from different carriers at different price levels. Not a super-cheap service but you get what you pay for.
Michael
07 September 2016
DHL Economy Select
M
A fantastic service , Forward2me solves all your shipping problems when buying in the UK , the fact that they give you a choice of courier is useful also as you can pick the company that works best in your own area with local drivers .
Tommy
07 September 2016
DHL Express Worldwide
T
Snabbt och proffsigt
jueyin
07 September 2016
UPS Express Saver
J
Delivery is fast !! Guaranteed services !!
Fernando
06 September 2016
DHL Express Worldwide
F
Serviço muito bom!
Taeko Beerda
06 September 2016
UPS Standard Single
TB
Nice and quick service!
Manmit Jabbal
06 September 2016
DHL Express Worldwide
MJ
Find the service professional and very efficient.
Jeffery
06 September 2016
DHL Express Worldwide
J
Response time is excelent and very helpful. Service is super excelent
Anthony
06 September 2016
DHL Express Worldwide
A
As we are in Perth Western Australia we have to endure many hardships and delays when purchasing goods overseas .
It was a pleasant surprise to have our freight handled so efficiently and quickly .
Congrats to all the staff at forward2me .
It was a pleasant surprise to have our freight handled so efficiently and quickly .
Congrats to all the staff at forward2me .
Shoenerd
06 September 2016
UPS Express Saver
S
Fast and easy, little pricey.
Szilveszter Molnar
05 September 2016
DHL Economy Select
SM
As usual this service is reall nice. This time I've ordered from France through them to Hungary, and everything was flawless.
Martin
04 September 2016
DHL Express Worldwide
M
Fantastic easy to use service
Michael
04 September 2016
DHL Express Worldwide
M
Excellent service and easy to use. Would use them again.