Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Pierre Massendari
07 October 2016
DHL Express Worldwide
PM
Service parfait. Super réactivité des conseillers et grande implication pour le succès d'une commande via le personnal shopper (n'hésitent pas à appeler le site commercial pour savoir ce qui peut bloquer une commande et à relancer une nouvelle commande). Enfin délai de reexpedition du colis ultra rapide (DHL).
Catharina Honig
07 October 2016
DHL Economy Select
CH
Easy to use and quick and efficient service. Mailed customer service and got prompt reply. Will use again!
Hi,
<br/>
That's great to hear - thank you!
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear - thank you!
<br/>
Kind Regards,
Janet.
Kenneth Kallusky
06 October 2016
DHL Express Worldwide
KK
DHL delivers " nearby", not at my residence. They have pick up and drop off points through my city. Fairly expensive for this service.
Costas Constantinou
06 October 2016
DHL Express Worldwide
CC
Very good service. Super fast. I would have liked a cheaper slower option of sending the product.
Clare
06 October 2016
DHL Express Worldwide
C
Great service, easy to navigate website, kept me well updated on the progress of my order, which arrived in perfect condition. Will definitely use forward2me again. Highly recommend them!
Tim
06 October 2016
UPS Express Saver
T
I was very pleased with the service I received from forward2me. The communication was excellent throughout the process and the rates are competitive. I was very impressed with how fast I received my package. It took more time both within the UK and my home country then it did getting from foward2me to my local customs. I was very impressed with the care that was taken in making sure that the parcel was well packed as well since it was a fairly fragile item that did not appear to have come with appropriate packaging from the retailer.
Thank you!
Tim
Thank you!
Tim
Hi,
<br/>
Thank you for taking the time to let us know - we appreciate your feedback.
The team work hard to ensure that your parcels arrive with you safely and securely. I'll pass on your kind comments.
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for taking the time to let us know - we appreciate your feedback.
The team work hard to ensure that your parcels arrive with you safely and securely. I'll pass on your kind comments.
Have a great week.
<br/>
Kind Regards,
Janet.
Vlad Ilie Curea
05 October 2016
DPD Classic
VIC
Fast delivery and fair price. Good comunication with customer service.
Kaloian Kostov
05 October 2016
UPS Standard Single
KK
Good and fast service, but a bit expensive
Adriana Aguilar
05 October 2016
UPS Express Saver
AA
Very good service
binh tran
05 October 2016
UPS Express Saver
BT
super fast shipping and processing. love the communication
Darron Eggins
05 October 2016
DHL Express Worldwide
DE
amazing service - moving all of my shipping forwarders to you guys. package is inhand even before anyone else has recieved it!
Joey Lopez
04 October 2016
DHL Express Worldwide
JL
Absolutely Awesome!
Ruth Pool
04 October 2016
DHL Express Worldwide
RP
The service is good and very efficient.however the price of the shipping is getting quite expensive which they can look into that.
Simona
04 October 2016
DHL Economy Select
S
Superb through and through - I have been using forward2me for over two years and they have always provided the most impeccable service. Because of their excellent communication (yes, they genuinely care!) I feel I have built a relationship with them and am confident that they will always be there to answer any question and find the best solutions for me.
David Schwartz
04 October 2016
DHL Express Worldwide
DS
Very nice customer service and fantastic service!
J Alvear
04 October 2016
DHL Express Worldwide
JA
Excellent service! Fast shipping and came in before the delivery date! Will be doing business again!
Jonah Hendricks
04 October 2016
DHL Express Worldwide
JH
Awesome service
Zhibo Liu
04 October 2016
DHL Express Worldwide
ZL
Great
Alexandre Kossilov
03 October 2016
UPS Standard Single
AK
Best price, quick delivery. Thank you!
IBRAHIM AL RAJEH
03 October 2016
DHL Express Worldwide
IAR
very good service . I like it but, the shipping price is littel high .
Jose Reyes
02 October 2016
DHL Express Worldwide
JR
Fast delivery and great customer response. However, I feel I over payed for the service.
Jose Carlos Caetano
02 October 2016
TNT Economy Express
JCC
Perfect!
Ying Hui Lau
02 October 2016
UPS Express Saver
YHL
Great overall service. But should not have charged £2 for repacking as item cannot be further repacked to reduce shipment cost.
Frank Camera
02 October 2016
UPS Express Saver
FC
Great
Ancil Castillo
01 October 2016
DHL Express Worldwide
AC
Amazing service
Outi Louhos
01 October 2016
DHL Express Worldwide
OL
My first experience was just perfect :)
Konstantinos
01 October 2016
DHL Express Worldwide
K
Very fast service! I will choose them again!
Carlo Favero
01 October 2016
UPS Express Saver
CF
Servizio perfetto, ho ordinato un MacBook pro da Apple uk e in un giorno è arrivato, ad un prezzo incredibile. Lo consiglio a tutti!
Oscar Leon Campins
01 October 2016
DHL Economy Select
OLC
Muy buen servicio y coste de envío razonable.
Repetiré con ellos.
Repetiré con ellos.
Nick Belli
30 September 2016
DHL Express Worldwide
NB
Quick service and good price!
Bernardo Alves
29 September 2016
UPS Standard Single
BA
easy of registration. no failure
Yiannis Kontarinis
29 September 2016
DHL Economy Select
YK
All went very smooth.
Sam
29 September 2016
DHL Express Worldwide
S
Not as fast as Shipito, which I use a lot, but gets the job done. (Forward2me also don't allow you to complete your own customs form or remove the invoice like Shipito)
Lana Balghoneim
28 September 2016
UPS Express Saver
LB
Rates are little high
Panu Niskanen
28 September 2016
UPS Standard Single
PN
Package was broken by UPS, although it was clearly marked as fragile. One brake fluid bottle is missing, because it has probably fallen trough the hole.
Many thanks for the feedback and for letting us know of this incident. I'm sorry to hear the package was broken in transit and that an item has gone missing. I would like to follow up on this in more detail so please contact us at info@forward2me.com so this can be taken further.
Kind Regards,
Nigel Kelsall
Operations Manager
Kind Regards,
Nigel Kelsall
Operations Manager
Arnstein Hodne
28 September 2016
DHL Economy Select
AH
God service. Fikk god informasjon og varen ble levert som bestilt.
Mahmoud Bizri
28 September 2016
UPS Express Saver
MB
Premium Service, Professional Staff, Fair Prices.
Gustavo
28 September 2016
TNT Express Non-Docs
G
As usual, a remarkable service. Prompt and precise communication.
Betty Lou Hudson
28 September 2016
DHL Express Worldwide
BLH
It couldn't be easier! Love your service.
João Ribafeita
27 September 2016
DHL Express Worldwide
JR
Good service; reasonable cost; fast dispatch; no issues at all.
Zaid Abunayyan
27 September 2016
DHL Express Worldwide
ZA
Very good
Hi,
That's great to hear - thank you for letting us know.
Kind Regards,
Janet
That's great to hear - thank you for letting us know.
Kind Regards,
Janet
Georgios Logdanidis
27 September 2016
DHL Economy Select
GL
5 star !
Hi,
Many thanks for the 5 star rating - the team will be pleased.
Have a great week.
Kind Regards,
Janet.
Many thanks for the 5 star rating - the team will be pleased.
Have a great week.
Kind Regards,
Janet.
Sanjay
26 September 2016
DHL Express Worldwide
S
Arrived on time.
Hi,
Thank you for taking the time to let us know. That's good to hear.
Kind Regards,
Janet.
Thank you for taking the time to let us know. That's good to hear.
Kind Regards,
Janet.
Abbas
26 September 2016
DHL Economy Select
A
More money requested for shipment and very bad experience to pay invoice.
Many thanks for your feedback. I have looked into your shipment and I can see that we did have to request a change of payment method as we couldn't match your payment details to your account. I am sorry for any inconvenience this may have caused but we do have payment security measures in place which we have to follow.
I hope next time we will be able to process your payment more smoothly.
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
I hope next time we will be able to process your payment more smoothly.
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
MOHAMMED
25 September 2016
DHL Express Worldwide
M
Really nice and fast, I loved it
Hi,
Thank you - we do our very best to process things as quickly and as seam free as possible.
It's great to hear it's working for you too.
All the best.
Kind Regards,
Janet.
Thank you - we do our very best to process things as quickly and as seam free as possible.
It's great to hear it's working for you too.
All the best.
Kind Regards,
Janet.
Edie
25 September 2016
DHL Express Worldwide
E
Very very good services.. fast delivery.. good on packaging.. love it
Hi,
Brilliant news - glad you've enjoyed the experience.
We look forward to taking care of your goods once again, very soon.
Kind Regards,
Janet.
Brilliant news - glad you've enjoyed the experience.
We look forward to taking care of your goods once again, very soon.
Kind Regards,
Janet.
Rashed ALBALOOSHI
25 September 2016
DHL Express Worldwide
RA
The repacking service is excellent.. I have used it for few fragile items and they've always made it home safely..
Hi,
Great to hear that you are enjoying the Combine & Repack service.
It's aim is to keep things safe and save you lots of money on shipping.
Really pleased to hear that you liked it.
Kind Regards,
Janet.
Great to hear that you are enjoying the Combine & Repack service.
It's aim is to keep things safe and save you lots of money on shipping.
Really pleased to hear that you liked it.
Kind Regards,
Janet.
Nikolaos
24 September 2016
DHL Express Worldwide
N
Everything perfect as always
Hi,
Brilliant news - thank you for letting us know.
Kind Regards,
Janet.
Brilliant news - thank you for letting us know.
Kind Regards,
Janet.
Johannes Laakmann
24 September 2016
DPD Classic
JL
Excellent
Hi,
That's great to hear - exactly how we want it to be!
Many thanks for letting us know.
<br/>
Kind Regards,
Janet.
That's great to hear - exactly how we want it to be!
Many thanks for letting us know.
<br/>
Kind Regards,
Janet.
Corne
24 September 2016
UPS Express Saver
C
Speedy service, thank you very much
Hi,
No problem at all - happy to help.
Kind Regards,
Janet.
No problem at all - happy to help.
Kind Regards,
Janet.