Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.533925533926%
4
2.3814023814024%
3
0.95760095760096%
2
0.65520065520066%
1
1.971901971902%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
AP
Fantastic service with a great price!
Unknown Country
DPD Classic
EM
Shipping is really fast
Unknown Country
DHL Express Worldwide
DT
Package was shipped quickly and was delivered before the expected arrival date. I would use and recommend their services
Unknown Country
UPS Express Saver
MN
great
Unknown Country
DHL Express Worldwide
AB
paperwork was quickly processed and package received with no issues
Unknown Country
DHL Express Worldwide
DN
Quick and easy service. I even emailed for confirmation and got a fast response!
Unknown Country
DHL Express Worldwide
JR
Shipped quickly to the United States and packaged with care.
Unknown Country
DHL Express Worldwide
OL
By far the best forwarding service that I have dealt with!
Unknown Country
DPD Classic
DM
goede service, goedkoop goed verpakt snel
Unknown Country
DHL Express Worldwide
SZ
Very fast shipping service recieved items to Egypt in 3 days
Unknown Country
DHL Express Worldwide
RY
Fast
Unknown Country
DPD Classic
JM
5 stjernet oplevelse lyn hurtig forsendelse. Sendes typisk samme dag som pakken ankommer så har været godt tilfreds og har lavet nogle fine køb. Kan varmt anbefales.
Unknown Country
DHL Express Worldwide
PT
Fast delivery.
Unknown Country
UPS Standard Single
NM
The service was excellent. Thank you.
Unknown Country
UPS Standard Single
FJ
Forward2me found a defect on my item, that made it possible to directly communicate with the seller. That way I didn't have to argue if the damage was done in international or domestic transit.

Also fast and very cheap delivery.

Very satisifed.
Unknown Country
DHL Express Worldwide
KW
All ok
Unknown Country
DHL Express Worldwide
BZ
It was super fand and I was really pleased with your service :)
Unknown Country
DPD Classic
PR
Fast delivery and items were wel packaged. 100% Trustable.
Unknown Country
DHL Express Worldwide
NM
Good Service and Good communication!
Unknown Country
UPS Express Saver
DH
They are professional and offer exceptional service. I have had 11 shipments from them so far and each one has been flawless!!!Highly recommended!!!!!!
Unknown Country
DHL Express Worldwide
DG
Always great service with these guys. The recent GST laws in Australia meant my cost was more than on other occasions, with only one postage method available, so hopefully that is fixed by next time. In general, brilliant as always, keep up the good work, guys and gals.
Unknown Country
UPS Express Saver
ES
I've used forward2me twice now for essential items I need for my business that I can't get shipped to the United States otherwise. Their service is fast and reasonable!
Unknown Country
DHL Express Worldwide
TP
Very fast and reliable service. Careful hadling and fair prices.
Unknown Country
DHL Express Worldwide
FC
The services is first class and I highly recommend it.
Unknown Country
UPS Standard Single
DL
Handling of oversized package quickly and provided me with a very reasonable shipping cost
Unknown Country
DHL Express Worldwide
AV
Good info and fast ship
Unknown Country
DHL Express Worldwide
DP
I’ve used this service twice now and I couldn’t be happier with the service I was given. I’m located on the West Coast of the US and I’ve had 2 orders come to my house in perfect condition. Zero complaints. And their customer service is incredibly fast and useful. I HIGHLY recommend using this company for forwarding services. Their price is fair, too! Thank you so much!!

-Daniel P.
Unknown Country
TNT Express Non-Docs
YS
Fast processing, many carriers to choose from, good value.
Unknown Country
DHL Express Worldwide
TW
Reibungsloser Verlauf . Versand und Service etwas kostenintensiv , aber sonst alles super .
Unknown Country
DHL Economy Select
RR
Great service, good small fees, vast list of shipping solutions as they collaborate with manu carriers.
If you have a problem or concern, no matter how uncommon you think it is, you give them a call and you get serious support and not just sweet talk.
Unknown Country
DPD Classic
SB
Very fast delivery from UK to Germany. Excellent service!
Unknown Country
TNT Economy Express
H�
I've used Forward2me services a few times now without any issues. They are quick to respond. The website works well and managing packages/shipment requests etc. is really easy. They provide a vast selection of shipment methods which are very competitively priced. Gone are the days where I need to find items on Amazon which are shipped to my country. If they're not, I'll just use Forward2me.
Unknown Country
DPD Classic
JM
A great service, just as expected!
Unknown Country
DHL Express Worldwide
AS
They didn’t tell me before shipping that if the total value was over £20 they wouldn’t forward by mail (only DHL) so in the end I paid an extortionate fee to have my items shipped when I could have just had them shipped direct from amazon for half the price
forward2me
Hi,<br />Many thanks for taking the time to review our services however I'm really sorry to hear that you are unhappy with the cost of shipping your goods.<br />The cost of shipping is based on the amount of space the shipment takes up whilst in transit which is based on the weight and dimensions of the parcel you are shipping. The cost of shipping includes the use of your foward2me address, the acceptance, processing and dispatch of your goods including any export paperwork required for shipping your goods. We also offer full customer support whilst your parcel is with us and in transit until the final delivery.<br />I am unsure why you would only see DHL as a courier for your shipment due to the goods being over £20 in value as we do also offer services to your country via TNT, DPD,UPS and Whistl however on this occasion for the parcel in this shipment DHL was the most cost effective service for shipping.<br />It may be that you have seen a budget untracked service on our website which is restricted to shipping goods up to the value of £20 however this service is aimed at customers shipping very low value single parcels with a weight of 2 kg or less. Unfortunately your shipment contained multiple parcels and was over the total weight allowed on this service.<br />I hope this helps explain how shipping costs are calculated and the services available to you for shipping however if you have any further questions please contact our Customer Service Team at info@forward2me.com.<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
AAL
Check out my video review here :

https://youtu.be/OHQra7tpfFw

I actually could not believe how fast they have actioned my forwarding... From goods received to their warehouse and item shipped to my destination country was all less than one hour and a half. Wow. Definitely use them again and I recommend to people needed this service. Literally the fattest forwarding company I have used..
Unknown Country
DHL Domestic Express
PK
The best service

Thanks
Unknown Country
DHL Express Worldwide
LSH
What a great service. a hiccup occurred with customs and the coding of the dress, but this was straightened out, and the dress arrived promptly. I would definitely use this service again.
Unknown Country
UPS Express Saver
PSB
Expensive repacking of items.
Expensive shipping cost
forward2me
HI,<br />Many thanks for taking the time to review our service however I'm sorry t hear that you have found the cost of shipping via our services expensive.<br />We do feel that we offer value for money, the cost of shipping includes the use of your UK address, the acceptance, processing and dispatch of your goods including any any export documentation required to ship your goods. We do also offer full support for shipments working with the courier if any issues occur during clearance and delivery of your goods.<br />We do not charge any monthly or annual fees for holding an account with us and offer a 30 day free storage period from the day your parcel is delivered so you can collate good together for shipping.<br />I see you also mentioned our repacking service, we do charge of a fee of £2 per package for our combine and repack service however this generally helps to reduce the size of the package and therefore the overall shipping price. Great care and attention is taken when repacking your goods and the charge we apply generally only covers the cost in time for preparing your goods for shipping.<br />I hope this helps explain the work involved with receiving, repacking and dispatching your goods and if you have any further questions please don't hesitate to get in touch with our Customer Service team at info@forward2me.com who will be happy to offer any further suggestions to help reduce your shipping costs as much as possible going forward.<br />Many thanks,<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
ME
I recommend them, I had some issues in the first time but after I contacted them they resolved the problems and now they are great.
Unknown Country
DHL Economy Select
LK
bardzo profesjonalnie działają, jetsem bardzo zawodowolony :)
Unknown Country
DHL Express Worldwide
RM
very good use it again
Unknown Country
DHL Express Worldwide
JC
Forward2me was very helpful.. But I do wish they had stated the shipping cost before the purchase was made. It was extremely too high
Unknown Country
TNT Economy Express
NW
The service is pretty smooth and fast.
Unknown Country
DHL Express Worldwide
YM
thanx
Unknown Country
DHL Express Worldwide
RK
同封梱包などの依頼もスムーズかつ早かったこと
英語に不慣れな方でも分かりやすいサイト設計
Unknown Country
DHL Express Worldwide
SW
Excellent service. Fast and simple. A little pricy though.
Unknown Country
UPS Standard Single
CS
Fast, reliable service. Their customer support is very good, repacking and consolidation service saves you good money. Just make the shopping for a month and then consolidate and ship. very happy with the service!
Unknown Country
UPS Express Saver
AF
Goods received in perfect condition
Unknown Country
TNT Economy Express
MK
Great service, reliable and affordable. Quick shipping. Never had any problems with 20+ shipments.
Unknown Country
DHL Economy Select
JPA
No fuss, quick and clear response to my enquiry, very reasonable shipping costs and a very quick dispatch of my stuff. What’s not to like?
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