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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.5 5

5
25.49838617809%
4
2.4745269286754%
3
0.97462185937599%
2
0.65185747737485%
1
2.0441744193405%
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Based on 15801 reviews
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reviews of forward2me
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Unknown Country
Unknown Shipment Details
I had to provide some information for my package that was requested by Honey. She was clear, timely and professional. She was easy to understand, and let me know that I was up to date with sending what I needed. Very low stress!
forward2me
Thank you very much for the 5-star review :D
Unknown Country
Unknown Shipment Details
Much thanks for Forward2me UK warehouse team (Best parcel forwarding service) and specifically "Windy",
First for giving us this opportunity to buy and to receive desired or needed items when it's impossible with sellers, and to be proactive when we run into issues.
"Windy" communicate at a higher level, smart and solved the problem in record time while there were many cases before me, with a reduced workforce on weekends.
Thanks to the Worldwide best parcel forwarding team, Big thanks for Windy.
All the best,
KAD your loyal customer.
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Windy ❤️
United States of America
DHL Express Worldwide
DT
Smooth transaction, valuable service, exceptional customer service.
forward2me
Thank you very much for the 5-star review :D
Unknown Country
Unknown Shipment Details
There was an issue with the invoice and Nica was very kind and helped me a lot! Thank you Nica!
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
United States of America
DHL Express Worldwide
JG
My package arrived speedily and all my questions were answered within 24 hours. The website for me was confusing but with excellent and friendly customer service all went well and I love this service.
United States of America
DHL Express Worldwide
TT
Process was pretty easy and my package was sent well packed.
Spain
UPS Standard Single
JA
The value of the shipment were very expensive, for a toy of 100 pounds I had to Pay 20 pounds to ups and 40 more when i received the box, 60% of the total price is a very cost
Unknown Country
Unknown Shipment Details
El sitio web es agradable a la vista, buena información y precisa
Unknown Country
Unknown Shipment Details
My package arrived, they opened it, no problem, then they dissapeared, stopped answering and i never got my 300dollars worth package
Unknown Country
Unknown Shipment Details
Fast answer in whats up and thay help me for my repack my package
Thank joyce
Unknown Country
Unknown Shipment Details
Nica helped me with everything. She was really patient and helped with every issue I had.
Unknown Country
Unknown Shipment Details
Have been using Forward2me USA a couple times now and its a great service. The site is easy to use, processing of packages is pretty quickly and they have great customer service. When I found out they had a pricemarch guarentee Nica from CS was very helpfull in getting me the discount and adding a final package to the shipment that came my locker during this process.
Unknown Country
Unknown Shipment Details
No one answered my queries. It took me three agonising weeks till I sorted the site use.
The site is too difficult to negotiate. Too many staff tried to help me and most sent me"Go to FAQ."

I will never use this again and certainly not if I was made aware that it would cost another $200 to send a small light weight parcel.!
I tried for days on end to get help. Often in tears thinking I would NEVER get my parcel. I felt totally held to ransom.
NEVER AGAIN…….
Unknown Country
Unknown Shipment Details
They have helped me in a very short time to be able to track my Fashion Choice packages, excellent from Honey
Unknown Country
Unknown Shipment Details
Nica at forward2me U.K. Did a top-notch job at combining my parcels for shipment and quickly arranging a quote for a longer than normal parcel.
Unknown Country
Unknown Shipment Details
Jane is amazing. She was able to help me very quickly. Thanks again
Unknown Country
Unknown Shipment Details
Thank you Joyce for your help! Fast and efficient response by forward2me. I really appreciate it.
Hungary
UPS Standard Single
GB
Ultra super services.
Maximum correct.
A rare good attitude towards the activity they are doing.
Keep going.
Thanks
Unknown Country
Unknown Shipment Details
Speed and care with our order, I just have to thank Joyce for her attention and for following up until I received my order.👏👏
Saudi Arabia
FedEx International Economy
SA
Proffesional handling of parcels. Quick service, and compatative prices.
Unknown Country
Unknown Shipment Details
Very nice organisation fast, trustworthy and secure. Special mention to Jane who solves problems at lightning speed.
Unknown Country
Unknown Shipment Details
Shipments from UK, Germany and now trying USA. Thanks to Nica now I can start using their new warehouse in the States. Looking forward to opening many new business opportunity with this new option available.
Finland
UPS Standard Single
PP
I don't think a service like this could get any easier to use. I will definitely use the service again.
United States of America
DHL Express Worldwide
MG
I was kept in the loop throughout the entire process. Great service. Smooth process.
Germany
DPD Classic
AZ
The support of F2M can't be better. I had so many questions and all of them were answered. Thank you so so much. My package arrived savely and I'm so happy to hold them in my hands, after a return from UPS. So I never would choose UPS again. But with dpd or dhl everything is fine.

Thanks for all your help and Information.
Unknown Country
Unknown Shipment Details
First of all, very good customer service. Julia is interested and always gives you the first priority. I will write about my experience with shipping later.
Unknown Country
Unknown Shipment Details
Extremely helpful customer service from Nica, took the time to go through check out and confirm questions during order
Unknown Country
Unknown Shipment Details
I've been working with Forward2Me since 2012 and they've done a wonderful job so far. And recently as I've been acquainted with Joyce at their helpdesk I noticed that they've improved even more. Joyce is always kind and polite doing her best immediately and promptly. Thank you Joyce, thank you Forward2Me guys. Cheers...
France
UPS Standard Single
AB
I've used forward2me multiple times and it went smoothly every time! Great interface, easy to use, shipping costs are clear with various options.
Unknown Country
Unknown Shipment Details
Nica was nice and helpfull she help to combine shipping
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Germany
DPD Classic
GW
Quick delivery without further involvement. Support for Custom's clearance was also organized.
forward2me
Many thanks for the 5 star review. 😊
Unknown Country
Unknown Shipment Details
Great chat with Jane who quickly helped me with my query.
forward2me
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Jane.❤️
Australia
DHL Express Worldwide
JS
I have used a number of package forwarding services and Forward2Me is by far the best. They are really efficient and organised, and any package without issues is forwarded very quickly. If there are issues, from either end, they resolve them quickly and with great communication. You always know what is happening and why. Any time I have had questions (which has been a few times lately) their communication is clear and they are very helpful. They have helped me manage a few tricky forwarding issues for which I am very grateful. I could not recommend Forward2Me more highly and will not use any other forwarding service.
forward2me
Thank you so much for your kind words and for taking the time to share your experience with Forward2Me :)
India
DHL Express Worldwide
MR
I'm really impressed with how quickly I received my parcel. I hesitated to use their service at first, but everything went very well, and I got my package on time. I would highly recommend everyone to use this service without a doubt.
Unknown Country
Unknown Shipment Details
I'm very glade that Julie assist me she is very serious and hardworking
And the most important Julie had solved my all inquiries,
Thank you so much Julie...!
Take care, and always bee happy 😊
Australia
UPS Express Saver
AM
Was quoted a reasonable price for shipping. After placing an order and already paying for items, the price of the forwarding went up 10x and was not offered any sort of compensation. This website / service is a complete scam do NOT use Forward2Me
Unknown Country
Unknown Shipment Details
Regilyn answered all my questions and was very enthusiastic to answer my difficult and complex questions. She helped me to get my items packaged correctly for a very affordable price.
Unknown Country
Unknown Shipment Details
I was very satisfied with the customer support. Help was provided very quickly. Thanks specifically Windy.
Trinidad and Tobago
DHL Express Worldwide
BR
It was an amazing experience to sit in our office and move a package from Europe to home.
Unknown Country
Unknown Shipment Details
Sempre que temos um envio para receber, ficamos sempre contentes quando as coisas correm bem, mas é quando correm mal que conseguimos perceber a qualidade de um bom serviço, obrigado Nica da York House, por nos acompanhar nesse processo foste espetacular. A Loneus Angola agradece.

Whenever we have a shipment to receive, we're always happy when things go well, but it's when they go badly that we realise the quality of a good service, thank you Nica form York House, for accompanying us in this process, you were spectacular. Loneus Angola thanks you.
Germany
DHL Economy Select
NK
Ich habe schon öfter über Lieferdienste in Nicht-EU-Ländern bestellt, doch es war nie so kompliziert wie bei forward2me. Ich hatte einen Adventskalender bestellt und jedes einzelne Teil wurde analysiert und jeden Tag gab es ein anderes Problem. Das habe ich noch nie erlebt und vor allem habe ich keine genaue Erklärung erhalten was genau das Problem ist. Auf meine Fragen kamen immer nur Standart-Antworten. Am Ende war der Versand plötzlich doppelt so hoch wie ursprünglich berechnet und dadurch, dass alle Produkte einzeln gelistet waren musste ich dem Zoll eine extra Gebühr von 50€ zahlen.
Germany
DPD Classic
JH
Order was processed as expected :) everything was fine :) No negative stuff happened. The UX of the Online Dashboard is easy to understand and makes it easy to do everything needed to assist F2M.
Unknown Country
Unknown Shipment Details
NICA continues to provide excellent customer service, with clear communication and unwavering dedication to customer satisfaction.
Unknown Country
Unknown Shipment Details
Réponse rapide
JOYCE ET TRÈS EFFICACE DANS LES ÉCHANGES DEMANDE DE RENSEIGNEMENTS.
TRÈS PROFESSIONNELLE.
UN GRAND MERCI.
JE RECOMMANDE VIVEMENT forward2me.
United States of America
DHL Express Worldwide
SC
The wrapped 5 glass perfume bottles together, threw in he boxes they came in away I guess. They should put them back in box to keep them from getting busted
Australia
FedEx International Economy
SD
When asking questions about my order/s I always make myself very clear about what I am asking but the person seems to fail in understanding basic requests but we get there in the end. And as far as Fedex is concerned I understand why they are so cheap. Their way in which they deliver items that arrive all at once is in 3 separate days (the last time they didn't deliver on the day they claimed no one was home when they delivered another parcel in the day), madness! Anyway after I did all the ground work I eventually got them no thanks to FedEx…
Saudi Arabia
DHL Express Worldwide
AA
I am happy to be a customer of your wonderful company
Germany
UPS Standard Single
TF
Easy to get hands on great things formerly not available.
Unknown Country
Unknown Shipment Details
A really fast and efficient help from NICA at the German warehouse
Unknown Country
Unknown Shipment Details
J'ai reçu un soutien professionnel et rassurant de la part de REGILYN, après avoir reçu un colis dont le contenu avait été endommagé.
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