Show your shopping addresses France Parcel Forwarding from €39.82 to United States of America
English Български Deutsch عربى Español 日本

Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.578894090852%
4
2.4610907250411%
3
0.97431355181577%
2
0.66430469441984%
1
1.954953815007%
sitejabber
trustpilot
google
Based on 15806 reviews
Image
reviews of forward2me
Filter:
Clear
Unknown Country
Unknown Shipment Details
Nica helped me with everything. She was really patient and helped with every issue I had.
Unknown Country
Unknown Shipment Details
Have been using Forward2me USA a couple times now and its a great service. The site is easy to use, processing of packages is pretty quickly and they have great customer service. When I found out they had a pricemarch guarentee Nica from CS was very helpfull in getting me the discount and adding a final package to the shipment that came my locker during this process.
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unknown Country
Unknown Shipment Details
Have been using Forward2me USA a couple times now and its a great service. The site is easy to use, processing of packages is pretty quickly and they have great customer service. When I found out they had a pricemarch guarentee Nica from CS was very helpfull in getting me the discount and adding a final package to the shipment that came my locker during this process.
Unknown Country
Unknown Shipment Details
No one answered my queries. It took me three agonising weeks till I sorted the site use.
The site is too difficult to negotiate. Too many staff tried to help me and most sent me"Go to FAQ."

I will never use this again and certainly not if I was made aware that it would cost another $200 to send a small light weight parcel.!
I tried for days on end to get help. Often in tears thinking I would NEVER get my parcel. I felt totally held to ransom.
NEVER AGAIN…….
Unknown Country
Unknown Shipment Details
Fast and friendly support

I had a scare from DHL emailing me saying that my package wasn't delivered, while the tracking link said it was successful. Jane was quick to answer my query about the delivery and confirm the package was in fact received, then linked it to my account so I could continue with the forwarding process
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️
Unknown Country
Unknown Shipment Details
Le service client est très réactif. J’ai toujours pu avoir une réponse. Jane a été d’une grande aide pour comprendre et maintenant je pense pouvoir me débrouiller avec mes futurs envois
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️
Indonesia
FedEx International Economy
NH
I used Forward2Me for my first package from UK, and the experience was fantastic. It charged me the lowest among the competitors. The email communication was fast, clear, and effective. The package was outstanding. The import duty process was also fast thanks to the clear export documentation from Forward2Me. I am definitely using it again, not only for the packages from UK but also from US and others.
forward2me
Thank you so much for your kind words! t's great to know that our communication and documentation processes met your expectations and helped make the import duty process smooth for you.

Many thanks,
Forward2me
Unknown Country
Unknown Shipment Details
They have helped me in a very short time to be able to track my Fashion Choice packages, excellent from Honey
United States of America
DHL Express Worldwide
TD
Was able to get a color I wanted not offered in the U.S. Smooth transaction taken care of by Joyce who was enjoyable and pleasant to work with. Joyce made sure I got my limited edition, authentic Birkenstocks delivered easy and smooth transaction. Forward2Me provides a valuable service for getting items like this, made all the better by quality customer service from people like Joyce.
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️
Unknown Country
Unknown Shipment Details
Nica at forward2me UK did an excellent job of organizing the combining of my parcels and arranging a very reasonable quote for an over-length parcel.
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unknown Country
Unknown Shipment Details
Nica at forward2me U.K. Did a top-notch job at combining my parcels for shipment and quickly arranging a quote for a longer than normal parcel.
Unknown Country
Unknown Shipment Details
Jane is amazing. She was able to help me very quickly. Thanks again
Unknown Country
Unknown Shipment Details
Thank you Joyce for your help! Fast and efficient response by forward2me. I really appreciate it.
Hungary
UPS Standard Single
GB
Ultra super services.
Maximum correct.
A rare good attitude towards the activity they are doing.
Keep going.
Thanks
Unknown Country
Unknown Shipment Details
Speed and care with our order, I just have to thank Joyce for her attention and for following up until I received my order.👏👏
Saudi Arabia
FedEx International Economy
SA
Proffesional handling of parcels. Quick service, and compatative prices.
Unknown Country
Unknown Shipment Details
Very nice organisation fast, trustworthy and secure. Special mention to Jane who solves problems at lightning speed.
United States of America
UPS Express Saver
PH
Great customer service, very helpful, great shipping prices. Had an issue with the shipping carrier and forward2me, especially Joyce, helped me and handled it all for me
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️
Unknown Country
Unknown Shipment Details
I used this service to send packages to a German warehouse and while the actual experience with the service would have made it a 3.5/4 due to some issues I faced, the customer service assistant Julie made them very easy to resolve. They responded very quickly to my queries and was more than helpful in assisting me to resolve my issues.
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Julie❤️
Unknown Country
Unknown Shipment Details
Shipments from UK, Germany and now trying USA. Thanks to Nica now I can start using their new warehouse in the States. Looking forward to opening many new business opportunity with this new option available.
Unknown Country
Unknown Shipment Details
I was impressed by the quality of their service, their cost and response times.

I ordered an item to their warehouse and later decided to return it to the seller.
They used the pre-paid shipping label that I uploaded and sent it back to the seller completely for free and in record time.
forward2me
Many thanks for the 5 star review. 😊
Finland
UPS Standard Single
PP
I don't think a service like this could get any easier to use. I will definitely use the service again.
United States of America
DHL Express Worldwide
MG
I was kept in the loop throughout the entire process. Great service. Smooth process.
Germany
DPD Classic
AZ
The support of F2M can't be better. I had so many questions and all of them were answered. Thank you so so much. My package arrived savely and I'm so happy to hold them in my hands, after a return from UPS. So I never would choose UPS again. But with dpd or dhl everything is fine.

Thanks for all your help and Information.
Unknown Country
Unknown Shipment Details
First of all, very good customer service. Julia is interested and always gives you the first priority. I will write about my experience with shipping later.
Unknown Country
Unknown Shipment Details
Julie is amazing. She responded to my issue quickly and gave full details.
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Julie❤️
Albania
DHL Express Worldwide
VJ
Very fast and correct. A bit expensive
Unknown Country
Unknown Shipment Details
Thank you, Joyce, for your excellent customer support. The service is incredibly convenient for shopping in the US and having items delivered to my country. I highly recommend this service to anyone looking for a reliable and efficient way to shop internationally:

Forward2me Limited
York House, Green Lane West
Preston, PR3 1NJ
United Kingdom
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️
Unknown Country
Unknown Shipment Details
Very satisfied. Thanks to Nice for helping me with my first purchase from the German warehouse
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unknown Country
Unknown Shipment Details
Extremely helpful customer service from Nica, took the time to go through check out and confirm questions during order
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unknown Country
Unknown Shipment Details
Extremely helpful customer service from Nica, took the time to go through check out and confirm questions during order
Unknown Country
Unknown Shipment Details
I’m so appreciate that I have a good and great support team they always keep updating my about my lost package, many thanks to "Nica” from US warehouse for helping me.

Regards
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Unknown Country
Unknown Shipment Details
I've been a customer to Forward2Me since 2012 and they've done a wonderful job so far. And recently as I've been acquainted with Joyce at their helpdesk I noticed that they've improved even more. Joyce is always kind and polite doing her best immediately and tracking the requests promptly. Thank you Joyce, thank you Forward2Me guys. Cheers... [edit review]
forward2me
Thank you so much for your kind words! We truly appreciate your loyalty as a Forward2Me customer since 2012.

Your comments inspire us to keep enhancing our services and delivering top-notch support.

Best regards,
Forward2Me
Unknown Country
Unknown Shipment Details
I've been working with Forward2Me since 2012 and they've done a wonderful job so far. And recently as I've been acquainted with Joyce at their helpdesk I noticed that they've improved even more. Joyce is always kind and polite doing her best immediately and promptly. Thank you Joyce, thank you Forward2Me guys. Cheers...
France
UPS Standard Single
AB
I've used forward2me multiple times and it went smoothly every time! Great interface, easy to use, shipping costs are clear with various options.
Unknown Country
Unknown Shipment Details
I am very satisfied with the communication and resolution I have received from the forward2me customer team (Regilyn).
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Regilyn❤️
Unknown Country
Unknown Shipment Details
The processing of my request took a little longer this time due to the type of products I purchased from abroad and had to spend a couple of weeks with the customer service to explain them what are contents of the parcels etc.

However, all in all I'm satisfied because the customer service was nice to look for an affordable shipping option for my goods instead of just offering the standard courier services which can be very expensive.

Thanks Forward2me team !
Unknown Country
Unknown Shipment Details
I used the warehouse in UK to forward a package and the handling, updates and customer service especially the details and answers provided by Jane were very helpful! All around a great service.
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️
Unknown Country
Unknown Shipment Details
Nica was nice and helpfull she help to combine shipping
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Botswana
UPS Express Saver
MP
Doing well, only of late its like package's are misplaced alter being delivered
Germany
DPD Classic
GW
Quick delivery without further involvement. Support for Custom's clearance was also organized.
forward2me
Many thanks for the 5 star review. 😊
Unknown Country
Unknown Shipment Details
I received exceptional support from Windy at the US warehouse in Wilmington. My package, which contained 3 solid soap bars, was mistakenly flagged as "Dangerous Goods", which would have resulted in a significant additional cost. However, thanks to Windy's prompt and professional assistance, the issue was thoroughly investigated, and it was determined that the items were not considered dangerous. While the package is still being processed, I want to express my sincere appreciation for the outstanding customer service I received. Windy's attentiveness and dedication to resolving the issue quickly have left me extremely satisfied!
forward2me
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Windy ❤️
Unknown Country
Unknown Shipment Details
Great chat with Jane who quickly helped me with my query.
forward2me
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Jane.❤️
Australia
DHL Express Worldwide
JS
I have used a number of package forwarding services and Forward2Me is by far the best. They are really efficient and organised, and any package without issues is forwarded very quickly. If there are issues, from either end, they resolve them quickly and with great communication. You always know what is happening and why. Any time I have had questions (which has been a few times lately) their communication is clear and they are very helpful. They have helped me manage a few tricky forwarding issues for which I am very grateful. I could not recommend Forward2Me more highly and will not use any other forwarding service.
forward2me
Thank you so much for your kind words and for taking the time to share your experience with Forward2Me :)
India
DHL Express Worldwide
MR
I'm really impressed with how quickly I received my parcel. I hesitated to use their service at first, but everything went very well, and I got my package on time. I would highly recommend everyone to use this service without a doubt.
Unknown Country
Unknown Shipment Details
I'm very glade that Julie assist me she is very serious and hardworking
And the most important Julie had solved my all inquiries,
Thank you so much Julie...!
Take care, and always bee happy 😊
Australia
UPS Express Saver
AM
Was quoted a reasonable price for shipping. After placing an order and already paying for items, the price of the forwarding went up 10x and was not offered any sort of compensation. This website / service is a complete scam do NOT use Forward2Me
Isle of Man
DHL Domestic Express
KB
well done forward2me!
Unknown Country
Unknown Shipment Details
Great customer experience! Joyce helped me through the process of unboxing and repacking my shipment and offered advice on various shipping options. Thanks!
forward2me
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Joyce.❤️
Belgium
UPS Standard Single
C
It was very easy to use forward2me
forward2me
Many thanks for the 5 star review. 😊
Help