Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Christian D
23 January 2023
DHL Express Worldwide
CD
So far so good. Service has been great and delivery time has been exceptional. Definitely feel safe using this service.
Vitsky P
23 January 2023
DHL Express Worldwide
VP
Very helpful service, however response timing was quite long and in the middle hours of the night
Unverified Customer
23 January 2023
Unknown Shipment Details
Very good service, quick response, delivery, explanation, treatment, advice and the best prices here
Michael C
23 January 2023
DHL Express Worldwide
MC
The mobile version of the website works a little different to the desktop version, could only apply certain functions on Mobile. Apart from that everything else went super smooth. Thanks for the awesome service
D T
21 January 2023
DHL Economy Select
DT
Easy and efficient service to use. Especially impressed with how they quickly combined 4 parcels into one and dispatched them.
Anna B
21 January 2023
FedEx International Economy
AB
The Forward2me customer service is excellent and the website easy to navigate.
I have only one complaint: Even when I have chosen the better repacking & consolidating option, the clothes in my orders have been wrinkled together and used as stuffing in the box. I would appreciate if the clothes were packed more carefully -perhaps rolled up, so that I do not have to take them to the cleaners for pressing upon arrival.
I have only one complaint: Even when I have chosen the better repacking & consolidating option, the clothes in my orders have been wrinkled together and used as stuffing in the box. I would appreciate if the clothes were packed more carefully -perhaps rolled up, so that I do not have to take them to the cleaners for pressing upon arrival.
Hideki Y
21 January 2023
FedEx International Economy
HY
I used it for the first time.
Easy to understand, simple operation, easy to use.
Easy to understand, simple operation, easy to use.
Kevin H
20 January 2023
UPS Express Saver
KH
Had a great overall experience and would use the service again!
Unverified Customer
20 January 2023
Unknown Shipment Details
My experience with customer service was amazing, they answered quick and they helped me with all my questions! Amazing job!
Britta E
19 January 2023
DHL Express Worldwide
BE
I was surprised at how easy it is to use this service. Also, customer service is very responsive.
Kylie S
19 January 2023
DHL Economy Select
KS
All super smooth, quick service, reasonable price.
Lisa M
18 January 2023
FedEx Connect
LM
Have used forward2me's services three times now and have found them to be super quick with turnaround and responsible with packing my items. Highly recommend them for shipping.
Bolivar T
18 January 2023
DHL Express Worldwide
BT
Status updates were efficient and everything arrived timely and undamaged.
However, fees were much higher than estimated due to insurance and would be good to show this in the cost estimator with clear explanation of what the carriers included coverage actually is to help decide. Insurance is also more expensive than it would be buying direct from the carrier.
However, fees were much higher than estimated due to insurance and would be good to show this in the cost estimator with clear explanation of what the carriers included coverage actually is to help decide. Insurance is also more expensive than it would be buying direct from the carrier.
Catherine S
18 January 2023
FedEx Connect
CS
This was my first time using f2m and it was very easy to use. I was able to order and receive my package very quickly. Will definitely use them from now on.
Gordon R
18 January 2023
FedEx International Priority
GR
I have used Forward2Me since 2014. I have shipped 83 parcels from the UK to Australia. Forward2Me is a very good service. Reasonable prices, reliable and customer-oriented. Big tick.
Neal K
16 January 2023
UPS Express Saver
NK
The process went exactly as described on the website. I had my package three days after it arrived at Forward2me, awesome.
Rainer H
15 January 2023
DPD Classic
RH
I didn't know about this service before a dealer from England gave me this tip. Since then I've only used Forward2me for my orders in the UK, and so far I'm very satisfied.
Will R
14 January 2023
DHL Express Worldwide
WR
Everything went smooth even though I had a mistake with the shipping address. Only thing was when they repacked my item, they didn't include the original box when they shipped my item. It was my first time using their service and didn't know about that repacking process. Would definitely use this service again in the future.
Shamira M
13 January 2023
FedEx International Economy
SM
Very small packet cost a bit too much for shipping. There should be more option on shipment also I have only FedEx option.
Francis T
13 January 2023
DHL Economy Select
FT
I have used this service several times and they do not disappoint. Their service is fast and trustworthy.
Jaime d
13 January 2023
DHL Domestic Express
JD
Great service and most important great customer support. Will use again.
Jacob W
12 January 2023
FedEx International Priority
JW
Excellent service. Will use again. Notifications and simplification of the process is top-notch.
Unverified Customer
12 January 2023
Unknown Shipment Details
I would like to thank Aimee for all the kind correspondence. Her recommendations and ideas make shopping in the UK more pleasant and I was able to save money thanks to Aimee's advice. Thank you, Aimee.
Xavier C
12 January 2023
FedEx International Priority
XC
Been using them for a while and never had any issues. Thank you!
Sunil D
12 January 2023
FedEx International Priority
SD
Helpful customer service. Good response turnaround times. Good postage options. Package arrived as expected. Overall forward2me were very easy to deal with.
Lyra J
12 January 2023
FedEx International Economy
LJ
After i made the freight payment i got a msg that there were 234 packages ahead of me to be combined and repacked. I took things lightly and was willing to wait for a week or more but to my surprise the very next day i was told goods has been shipped. Good job! Keep it up!
R. B
11 January 2023
DPD Classic
RB
A very pleasant experience from beginning to end. Everything was processed very fast, there was information in real time and package arrived quickly and well packaged. I can highly recommend the service! Thank you.
Saul V
11 January 2023
FedEx Connect
SV
Great forwarding service, glad I found out about them as I been able to keep buying items from overseas that otherwise wouldn't be able ship directly to me.
Angel M
10 January 2023
FedEx Connect
AM
I was very skeptical at first, but once I read the reviews I felt a bit better about the whole process. The instructions were very informative and the entire procedure was very easy.
Irene O
10 January 2023
DHL Economy Select
IO
Very professional but I only need 2 Small parcels to ireland.Including 12 euro charge from delivery company in Ireland the cost of getting parcel to me cost just under 50 Euro.I've learned my lesson and will never buy from England Again a total rip off.But forward to me as company were very efficient and helpful unfortunately the overall price was way too much for me.
Eric W
10 January 2023
FedEx International Economy
EW
Always happy with the repacking service and choice of reliable carriers.
Unverified Customer
06 January 2023
Unknown Shipment Details
Love this opportunity to ship directly to and from the U.K. I think it's brilliant. Forward2Me is always reliable, always on time. Everything arrives intact and well-packaged.Can't recommend them enough.
Unverified Customer
06 January 2023
Unknown Shipment Details
Login issue to the platform forward2me. Took care of me
Paul B
05 January 2023
UPS Express Saver
PB
At first as my parcel containd 3 items it was over £400 to ship. After asking to be split this reduced it dramatically.
My advice is simple.
Don't consolidate your items as they become bulky and twice the price to ship.
Small and single is way cheaper.
Great service and information.
Recommended 100%
My advice is simple.
Don't consolidate your items as they become bulky and twice the price to ship.
Small and single is way cheaper.
Great service and information.
Recommended 100%
Joanne W
04 January 2023
FedEx International Priority
JW
I had been trying to find a certain product all over the world and could not get it to New Zealand. I was really hesitant to try Forward2Me when I found it. To be honest I thought it might not work or the package would come damaged. To might absolute delight, I ordered the package, I got photo proof that the product had been received and then a week or so later my package arrived safe and sound in New Zealand. I would highly recommend this company and am just so happy that I managed to get my item.
Unverified Customer
04 January 2023
Unknown Shipment Details
I am highly impressed in the manner in which this logistic company is doing the work for people like us who can sit in any part of the world and get the stuff delivered. Keep up the grt work
Marco P
04 January 2023
DHL Express Worldwide
MP
All went according to the expectations,,different purchases were combined and shipped from UK too US, good job!
Yvonne M
04 January 2023
DHL Express Worldwide
YM
This process couldn't be any easier! It's uncomplicated and a very fast turnaround. I literally have no complaints! Thank you!
Unverified Customer
31 December 2022
Unknown Shipment Details
Very good, at the top, very good communication by e-mail, thanks you Aimée ++++++++
Laurent B
31 December 2022
DHL Economy Select
LB
Had three parcels repacked and sent to me in less than 4 days
Lynette K
30 December 2022
DHL Express Worldwide
LK
My second time using this company and I'm pleased. I ordered a pair of boots from a UK-based luxury store during the Christmas crunch. Despite this, it took just slightly longer for Forward2Me to get my parcel to me. Equally importantly, my order had to be repacked and F2Me kept me continuously updated on the status of my parcel prior to delivery.
Would use the service again. Prices aren't low (about 50 GBP via DHL to send my boots, not including the optional insurance of 20 GBP), but I think it's worth it for peace of mind.
Would use the service again. Prices aren't low (about 50 GBP via DHL to send my boots, not including the optional insurance of 20 GBP), but I think it's worth it for peace of mind.
Unverified Customer
30 December 2022
Unknown Shipment Details
Hayley solved my problem very quickly, I am very satisfied!
Hi Giorgio.
Many thanks for your feedback and for your lovely comments.
You are very welcome. It has been a pleasure assisting you.
We look forward to offering our shipping services to you again very soon.
Take care and stay.
All the best for 2023!
Kind regards,
Hayley
Many thanks for your feedback and for your lovely comments.
You are very welcome. It has been a pleasure assisting you.
We look forward to offering our shipping services to you again very soon.
Take care and stay.
All the best for 2023!
Kind regards,
Hayley
Gg T
29 December 2022
FedEx International Priority
GT
I have used Forward2me many times. Prompt and professional!
Quality comes with a price, but it is worth it!
Quality comes with a price, but it is worth it!
J K
29 December 2022
UPS Express Saver
JK
I was happy that the response was quick and the package was packed in the same state as it arrived without opening the cardboard box.
Abdelkader D
29 December 2022
UPS Express Saver
AD
Very satisfied with customer service, shipping/price and service
Ruud v
28 December 2022
FedEx International Priority
RV
Quick. Right price. Always arrives.
Sometimes takes a while to combine packages….
Sometimes takes a while to combine packages….
Jacob E
28 December 2022
FedEx Connect
JE
About as easy as it gets for forwarding mail. Definitely recommend after my first experience. Will plan to use in the future.
Michael J. A
28 December 2022
DPD Classic
MJA
Absolut empfehlenswerter und zuverlässiger Partner. Sichere Verpackung und schnelle Abwicklung.
Andre T
28 December 2022
UPS Standard Single
AT
Really fast, also before Christmas. Great Service quality and fair pricing.
Nathalie D
28 December 2022
UPS Standard Single
ND
There were a few issues with y parcel not showing up on my account but customer service was excellent and very quick. Once the parcel was in my account everything moved very quickly.