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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.500062900994%
4
2.3650773682224%
3
0.95609510630268%
2
0.65417033589131%
1
1.9750912064411%
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Based on 15898 reviews
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reviews of forward2me
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Unknown Country
DHL Economy Select
YDN
I would certainly use them again, they have an excellent service.
Unknown Country
DHL Domestic Express
TD
fast shipping and very good services. recommend !
Unknown Country
DHL Domestic Express
YK
You held my packages for 2 weeks without letting me know why. So I had to contact you in order to be told that you will not be shipping them out of UK.
forward2me
Hi,<br />I'm sorry to hear that you are unhappy with the service offered by forward2me. I can see that the items you have reeived in your package were prohibited items for shipping overseas as stated on our terms of trade.<br />We do automatically email customers on the arrival of each package, the customer then sees an alert on their account to contact customer services if we are unable to ship the goods for some reason.<br />I know it is disappointing when you are unable to ship a parcel as expected and I do apologise if we did not deal with this matter as quickly as you would expect us do to so.<br />I see that the issue has now been resolved and I hope you will look to use our services again in the future.<br />Please don't hesitate to get in touch with our Customer Service team at info@forward2me.com if you are looking to purchase any similar products in the future and we will be happy to check to see if we can ship them to your country.<br />Many thanks for your feedback and we wish you all the very best for the coming season.<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
SC
The service was quick and easy and shipping to Mauritius was super fast. When queries came up the team were there to support. Tracking the packages was super easy Well Done Team!
Unknown Country
DHL Domestic Express
AA
perfect!
Unknown Country
DHL Express Worldwide
EW
Great communication great service & rapid forwarding.
Unknown Country
DHL Express Worldwide
AK
Quick and reliable service. Reasonable prices and simple to use
Unknown Country
DHL Domestic Express
VS
Fantastic service! I have been using Forward2me for around 3 years now. I have not once been disappointed with their service.
Customer service is efficient and if there is any issue, staff are super quick to solve it. I would highly recommend their service.
Unknown Country
DHL Express Worldwide
FP
Very easy process, good progress updates
Unknown Country
DHL Economy Select
K
I have been using Forward2me for a couple of years now. I am very happy with their services. I use them as an Amazon Seller to return my goods to a UK address (much cheaper) and they ship the items to Belgium. They offer different shipping options and courriers but I always use DHL Economy and for a reasonable price I get two day shipping with multi piece items so that they do not need to be repacked (a service Forward2me does offer if needed). Sometimes I also use them as a buyer when a seller does not want to ship to Europe but only within the UK. Customer support also replies quick to questions and offers solutions.
Unknown Country
DHL Express Worldwide
AK
Great
Unknown Country
DHL Express Worldwide
IS
They are absolutely professionals and always willing to help. They answer immediately on your questions!! They are their job in the best way it could be done !! Of course they deserve five shiny stars !!!!
Unknown Country
DHL Express Worldwide
DK
It would be 5 stars if instructions were a little clearer. By my mistake, my packages were not consolidated. On the other hand, customer service were top notch!
forward2me
Hi,<br />Many thanks for your great review.<br />We're pleased that you are happy with the support we offered you although we didn't quite get things right for you on this occasion.<br />We hope to rectify this going forward and look forward to helping you ship again in the near future.<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
RS
Good as expected
Unknown Country
DHL Express Worldwide
JC
Notifications of the entire process was great - photo and all. Site wasn't difficult to navigate through to complete the sale. Although I used DHL to ship to the US, curious why FedEx or UPS was not available as a choice. I was very limited to my shipping options as a US customer.
Unknown Country
DHL Express Worldwide
JWI
Delivery man was very punctual and polite. My street name was changed about 9 months ago and is not yet included on street maps. Driver took the time to contact me on phone for directions. Maybe the delivery vans could be issued with SatNav's to facilitate delivery.
Unknown Country
DHL Express Worldwide
KD
Forward2me has a very good personal shopper service for those websites that do not accept international cards. Very pleased with their quick, straightforward service.
Unknown Country
DHL Economy Select
LT
Very easy service. Easy to send packages at once, and consolidate them into one package if desired. Totally worth it, I wouldn't hesitate to recommend this service!
Unknown Country
UPS Standard Single
NJ
Serviço excelente. Tudo ocorreu conforme o esperado.
Unknown Country
DHL Express Worldwide
AA
It’s ran professionally and it’s to mornitor my items and could easily ship them. I highly recommend forward2me.
Unknown Country
DHL Express Worldwide
DB
Vinyl LP
Unknown Country
DPD Classic
KK
Everything is better than expected
Unknown Country
DHL Economy Select
JL
The packages were delivered on time.

The customer service was very helpful to find the best solution for sending.
Unknown Country
DHL Express Worldwide
AS
Fast, accurate, items were in perfect condition, excellent packaging.

Even when the item was delicate (a book) it did not have any folded pages or crests.
Unknown Country
DHL Express Worldwide
YR
Excellent Service. Super Fast Delivery
Unknown Country
DHL Express Worldwide
MS
Smooth and speedy service, no problems via DHL who handled customs clearance. Overall a reliable service.
Unknown Country
DHL Express Worldwide
AB
Customer service in helping guide me through a new process was outstanding.
Unknown Country
DHL Express Worldwide
JRV
I have been using forward2me for around 2 years now and they have been great! Recently used the personal shopper because a company wouldn’t ship an item to me. Worked perfectly!
Unknown Country
DHL Express Worldwide
KN
Excellent customer service, prompt handover.

Very responsive to emails and phone calls.
Unknown Country
DHL Express Worldwide
CP
Great experience easy and fast service. Definitely recommend anyone to use this service. Keep up the great work!!!
Unknown Country
DHL Express Worldwide
KS
今までに数回日本への転送をお願いしています。いつも荷物が着くとすぐにメールが届き、きちんと包み直され、1週間以内に届いています。これまで諦めていた日本に送ってもらえないものが買えるようになり、大変助かっています。
Unknown Country
DHL Economy Select
NF
Perfect service as always! This is my 3rd shipment from UK to the Netherlands with forward2me and I’m very happy. I would certainly use again.
Unknown Country
DHL Express Worldwide
VA
Fast and efficient service! Got my package in a day or two. Highly recommend!
Unknown Country
DHL Express Worldwide
TP
Used it for many years now and very happy with the service but still I don’t understand the consolidation system!
Unknown Country
DHL Express Worldwide
MFG
They responded promptly to any questions I had and I received my package in less time than some of my domestic purchases.
Unknown Country
DHL Express Worldwide
CY
good and nice service!
so quickly and good price!
Unknown Country
DHL Express Worldwide
KB
Fast service and low prices!
Unknown Country
DHL Express Worldwide
VC
Quick, easy, reliable and good price. Have used them a number of times - recommended.
Unknown Country
DHL Express Worldwide
VP
Its an excellent service and always on time. A bit pricey but at least got options. I really appreciate it
Unknown Country
DHL Express Worldwide
AO
Great service. And fast shipping/handling. Would recommend!
Unknown Country
DHL Express Worldwide
NN
Fast and easy.
Unknown Country
DHL Express Worldwide
LS
I love this company. Very professional service and fast to get it.
Unknown Country
DHL Express Worldwide
AM
Mach 2 service ?
Pickup on a Friday afternoon and 2 days later in Mauritius.
Unknown Country
DHL Express Worldwide
EH
Excellent service... !!

Quick and easy and everything went according to plan... Thank you so much... ! I will definately shop through Forward2me again..
Unknown Country
DHL Express Worldwide
MW
Quick responses when I have questions. Shipment arrive so quickly!
Unknown Country
DHL Express Worldwide
HQ
I really like this service I do reccomend it
Unknown Country
DHL Express Worldwide
M�
Great service, fast forward shipment. I will use this service again.
Unknown Country
DHL Express Worldwide
MG
The software is very easy to use and the response time is great. We especially love the repack feature to save money on shipping!
Unknown Country
Unknown Shipment Details
Very fast and great service.
Unknown Country
DHL Express Worldwide
SW
Could be cheaper
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