Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Robert
24 April 2016
UPS Express Saver
R
Exactly what I needed. Their service was fast and secure. Bought a product from a UK company, had it shipped to LA, arrived within the week.
Stelios
24 April 2016
UPS Standard Single
Hi,
<br/>
Fabulous! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
Fabulous! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
S
Everything was great. I will use then again
Angel
24 April 2016
UPS Express Saver
Hi,
<br/>
Many thanks for letting us know.
We look forward top taking care of your parcels, again, very soon.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for letting us know.
We look forward top taking care of your parcels, again, very soon.
<br/>
Kind Regards,
Janet.
A
Extremely fast and reliable!
jacob
23 April 2016
DHL Express Worldwide
Hi,
<br/>
Thank you for feeding back to us. Your comments are important to us.
<br/>
If we see that a customer has maybe not chosen the most efficient and cost effective way of shipping we do our very best to intervene and provide help and advice just as we did here.
<br/>
Glad that is has helped.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
<br/>
Thank you for feeding back to us. Your comments are important to us.
<br/>
If we see that a customer has maybe not chosen the most efficient and cost effective way of shipping we do our very best to intervene and provide help and advice just as we did here.
<br/>
Glad that is has helped.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
J
They got in contact with me and figured out the best option instead of what I chose. Helped me to get exactly what I wanted!
Yiannis Kontarinis
23 April 2016
DHL Economy Select
YK
Πολύ καλή υπηρεσία και άριστη εκτέλεση όλης της διαδικασίας.
lucy
23 April 2016
DHL Express Worldwide
L
rápidos y muy profesionales!!!
Hi,
<br/>
Many thanks for letting us know.
We look forward to helping you out again very soon.
<br/>
Best Regards,
Janet.
<br/>
Many thanks for letting us know.
We look forward to helping you out again very soon.
<br/>
Best Regards,
Janet.
Dan
23 April 2016
DHL Express Worldwide
Hi,
<br/>
Thank you! That's great to hear.
<br/>
Kind Regards,
Janet.
<br/>
Thank you! That's great to hear.
<br/>
Kind Regards,
Janet.
D
Amazing service
Kenna
23 April 2016
DHL Express Worldwide
Hi,
<br/>
That's really great to hear.
<span>Thank you so much for letting us know.</span><br/>
<span>Have a great week.</span><br/>
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear.
<span>Thank you so much for letting us know.</span><br/>
<span>Have a great week.</span><br/>
<br/>
Kind Regards,
Janet.
K
Very responsive. Got our package 2 days after they received it. Excellent.
Lance
22 April 2016
UPS Express Saver
L
Wonderful service!!! Kept me updated with all developments, and any questions I had were answered promptly. Definitely will be using their services again!
Spyridon
22 April 2016
DHL Economy Select
S
Very helpful customer service staff and amazingly speedy parcel processing & forwarding! Will definitely use again!
Unverified Customer
22 April 2016
Unknown Shipment Details
Very kind staff, reliable and affordable service
Zisis
22 April 2016
UPS Express Saver
Z
Πολύ γρήγοροι και φθηνότεροι.
Marton Sagi
22 April 2016
DHL Express Worldwide
MS
Registration and usage are straightforward. Delivery is quick and reliable (at least with DHL provider). Pricing is fair. Altogether I was satisfied with their services.
Alexandra Leece
22 April 2016
TNT Express Non-Docs
AL
Very fast, professional service.
Peter Hall
22 April 2016
DHL Express Worldwide
PH
Simple and easy to use, ho troubles at all, thank you.
Johanna K Jones
22 April 2016
DHL Express Worldwide
JKJ
Great service! Prompt, excellent communication. Shipped my package the same day it was received... within an hour of closing.
Maarten
22 April 2016
DHL Express Worldwide
M
Package arrived (UK -> Oz) within days!
Giannis
21 April 2016
UPS Standard Single
G
Excellent communication and packaging!
patrick johansen
21 April 2016
DHL Express Worldwide
PJ
they did a good job in getting my parts to me fast to the USA. with out any hassel
tee
21 April 2016
DHL Express Worldwide
T
fast service, very communitive, and reliable
Mark
20 April 2016
DHL Express Worldwide
M
Excellent service as always, super fast and efficient.
Many thanks.
Many thanks.
Aliana Gertrude
20 April 2016
DHL Express Worldwide
AG
Excellent services. Package arrived early and in good condition
Melissa Moller
20 April 2016
DHL Express Worldwide
MM
Really impressed with how smooth and quick it all went.
Han
20 April 2016
DHL Express Worldwide
H
Excellent service. Prompt shipment and status updates were appreciated.
april
20 April 2016
DHL Express Worldwide
A
The service responded right away when my shipment had arrived at their destination. Although I do feel that the price for shipment is a little more on the expensive side. Overall the service that was provided was very good.
Kindra
20 April 2016
DHL Express Worldwide
K
As far as excellent for the service.. quick delivery after payment cleared... very recommended forwarder.. thanks too the staff too..
Travis
20 April 2016
DHL Express Worldwide
T
The service was awesome. Fast, reliable and I was able to ship to Miami from the uk. I love my UK release only sneakers and the attention has been awesome all day. Definitely would be shipping more though you guys
Liam
20 April 2016
DHL Express Worldwide
L
Amazing service, prompt turnaround of items, fantastic communication, shipped out within a day of arrival at the warehouse.
Jason
19 April 2016
DHL Express Worldwide
J
Can't ask for it to ship any faster than what it did. Highly Recommend Forward 2 Me services.
Adrian Quintyne
19 April 2016
DHL Express Worldwide
Many thanks for your feedback. I'm really sorry to hear that your items have been damaged in transit. Typically we identify items on reception to see if they need additional packaging and either it's done whilst the package is being booked into the customer’s account or we notify the customer that work is required and it's done afterwards. It would appear on this occasion that we have not followed our procedures correctly and for that I apologize. I would very much like to make amends for this oversight so if you can please contact me at info@forward2me.com and if possible send me photographs of the damage I can both share this with the team as a lessons learnt and also look to see how you can be suitably compensated.
I look forward to hearing back from you soon
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
I look forward to hearing back from you soon
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
AQ
Both lights were broken at the edges. I had to super glue the pieces back into place. No bubble wrap or extra padding for shipping fragile items was added. I would think that this addition would be necessary especially on international shipping
Esam Atif
19 April 2016
DHL Express Worldwide
Hi,
<br/>
I'm really pleased to hear that you thought our service was amazing.
<br/>
We try really hard to treat our customers and their goods as if they are our own to give you confidence in what we do.
We look forward to taking great care of more of your parcels very soon.
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
<br/>
I'm really pleased to hear that you thought our service was amazing.
<br/>
We try really hard to treat our customers and their goods as if they are our own to give you confidence in what we do.
We look forward to taking great care of more of your parcels very soon.
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
EA
It was an amazing experience dealing with forward2me.com. Until the parcel was with suppliers courier, I was doubtful whether I will receive it or not; but as soon as the parcel was with forward2me, I felt it was at home.
Amazing customer support. As it was my first time dealing with them, I queried them every now & then and they satisfied every single of my query (pre/post and during service) without any hesitation. Thank you Liga.
I was expecting to be charged a lot for such a wonderful service, but to my surprise the charges were really very reasonable.
Amazing customer support. As it was my first time dealing with them, I queried them every now & then and they satisfied every single of my query (pre/post and during service) without any hesitation. Thank you Liga.
I was expecting to be charged a lot for such a wonderful service, but to my surprise the charges were really very reasonable.
Rashed
19 April 2016
DHL Express Worldwide
Hi,
That's really great to hear - thank you.
Kind Regards,
Janet.
That's really great to hear - thank you.
Kind Regards,
Janet.
R
Amongst many service providers worldwide, I consider Forward2Me being the best at what they do.. Very happy and content with them.
Hang
19 April 2016
DHL Express Worldwide
Hi,
<br/>
That's exactly what we aim to achieve - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's exactly what we aim to achieve - thank you for letting us know.
<br/>
Kind Regards,
Janet.
H
Very straight forward to use your service.
D
19 April 2016
DHL Express Worldwide
D
Very fast shipping but expensive.
Ryan Simmons
19 April 2016
DHL Express Worldwide
RS
Item arrived at lightning speed exactly as advertised and in pristine condition. Very impressed by how easy it was to use this service. I will definitely use Forward2Me again in the future!
Hi,
<br/>
That's really great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
Rusty
19 April 2016
DHL Express Worldwide
R
Legit af! :)
Amari Williams
19 April 2016
DHL Express Worldwide
Hi,
<br/>
That's really good to hear - our team work really hard to do a good job and exceed customer expectations.
Thank you for letting us know. I'll pass your kind words to the team.
<br/>
Kind Regards,
Janet.
<br/>
That's really good to hear - our team work really hard to do a good job and exceed customer expectations.
Thank you for letting us know. I'll pass your kind words to the team.
<br/>
Kind Regards,
Janet.
AW
Phenomenal job... Fast shipping... Great service and company... Also 100% trautworthy... Thank you guys for everything!!
William Conn
18 April 2016
DHL Express Worldwide
WC
Quick service, good price. A small poster in my package came folded, don't know if f2me did it or the original shippers.
Robert Mclean
18 April 2016
UPS Express Saver
Hi,
<br/>
Fantastic news! Thank you so much for letting us know.
This is exactly what we aim to achieve.
<br/>
Kind Regards,
Janet.
<br/>
Fantastic news! Thank you so much for letting us know.
This is exactly what we aim to achieve.
<br/>
Kind Regards,
Janet.
RM
On time. Zero hazzle and quick response to all questions. Can't ask for much more.
Muhammad
18 April 2016
DHL Express Worldwide
M
Very good, and timely sent without any delay
Malik
17 April 2016
UPS Express Saver
M
Quick response to my emails as well as very fast delivery. A great experience for my first time.
Hi,
<br/>
That's really great to hear.
Thank you for letting us know.<br/>
<br/>
Kind Regards,
Janet.
<br/>
<br/>
That's really great to hear.
Thank you for letting us know.<br/>
<br/>
Kind Regards,
Janet.
<br/>
Keavan
17 April 2016
DHL Express Worldwide
Hi,
<br/>
I'm really pleased to hear that everything has worked well for you.
<br/>
The team work hard to achieve a quick turn around time so it's great to hear that we're achieving that.
We look forward to processing more parcels for you very soon.
<br/>
In the meantime have a great week!
<br/>
Kind Regards,
Janet.
<br/>
I'm really pleased to hear that everything has worked well for you.
<br/>
The team work hard to achieve a quick turn around time so it's great to hear that we're achieving that.
We look forward to processing more parcels for you very soon.
<br/>
In the meantime have a great week!
<br/>
Kind Regards,
Janet.
K
As a first time user, I was a little nervous, and as a sneaker enthusiast, I was impatient and excited... I am ABSOLUTELY AMAZED how fantastic the forward2me team is... I still don't know how they did it, but my package was received, I was notified, I paid, and within an hour my package was back out for delivery, I GOT MY SNEAKERS THE NEXT DAY!!!! It takes longer for a package to get to me in NY from California:.. Quadruple A plus for these guys!!!!
bruno
16 April 2016
UPS Standard Single
Hi,
<br/>
Many thanks for your great and very pleasant feedback.
<br/>
I'm really pleased to hear that you thought our service was wonderful - thank you for letting us know.
<br/>
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
Many thanks for your great and very pleasant feedback.
<br/>
I'm really pleased to hear that you thought our service was wonderful - thank you for letting us know.
<br/>
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
<br/>
B
hello 〷◠‿◠〷
I had 2 parcels of England to France they are arrived with the single UPS was quick 3 to 4 days!
merçi has a large forward2me for their wonderful service and so convenient *•.¸¸.•*`*•.¸¸✿ ✩
kiss from France (ﾙ*´ｰ`ﾘ)
bruno
I had 2 parcels of England to France they are arrived with the single UPS was quick 3 to 4 days!
merçi has a large forward2me for their wonderful service and so convenient *•.¸¸.•*`*•.¸¸✿ ✩
kiss from France (ﾙ*´ｰ`ﾘ)
bruno
isaiah
16 April 2016
DHL Express Worldwide
I
Help was rendered very quickly and effectively by liga
WC
16 April 2016
UPS Express Saver
Hi,
<br/>
Great news! Thank you so much for letting us know that you enjoyed the experience. This is exactly what we aim for.
<br/>
Have a great week!
<br/>
Kind Regards,
Janet
<br/>
Great news! Thank you so much for letting us know that you enjoyed the experience. This is exactly what we aim for.
<br/>
Have a great week!
<br/>
Kind Regards,
Janet
W
This is the premier forwarding company hands down. It is a smooth operation to deal with. Haven't had a single problem yet. It is automated and super easy to use.
Rosco
16 April 2016
DHL Express Worldwide
R
I used the forwarding service from Ebay UK to Sweden. It was smooth and quick. You get notification about each step, you can track and it was not on a horror price. Small box below 3 kg, 50 GBP value costed 36 GBP, which is OK.
Hi,
<br/>
Thanks for taking the time to provide feedback, it's important to us.
<br/>
Glad you liked our service.
<br/>
Kind Regards,
Janet.
<br/>
Thanks for taking the time to provide feedback, it's important to us.
<br/>
Glad you liked our service.
<br/>
Kind Regards,
Janet.
Derek
16 April 2016
DHL Express Worldwide
Hi,
<br/>
Many thanks for taking the time to feedback to us - we appreciate it.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
<br/>
Many thanks for taking the time to feedback to us - we appreciate it.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
D
Delivered quickly once I got the notification of received package and to make shipping selection to ship out.
Patrick Bretherton
16 April 2016
DHL Express Worldwide
Hi,
<br/>
That's really great to hear - we look forward to looking after your parcels again very soon.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - we look forward to looking after your parcels again very soon.
<br/>
Kind Regards,
Janet.
PB
Great service, would absolutely use again.
Johan
15 April 2016
DPD Classic
Hi,
<br/>
That's brilliant! Exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's brilliant! Exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
J
Mycket snabbt och smidigt!
Margaret Pratley
15 April 2016
DHL Express Worldwide
MP
Thank you. you provided a very efficient service but it is very expensive to post to Australia. One cotton dress at $63 AUD is something to think about.
<br/>
That's really great to hear - thank you for letting us know.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.