Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Glykeria Panteloglou
16 May 2021
DHL Economy Select
GP
horrible. lost my 200$ package plus 45 gBP for shipping
Verified Customer
16 May 2021
DHL Express Worldwide
VC
Good service
Wassifa Jomeer
16 May 2021
DHL Express Worldwide
WJ
Quick and reliable. The price could have be revised, since its a little expensive. Otherwise the website itself is easy to understand.
Verified Customer
16 May 2021
UPS Express Saver
VC
Very good!
Thank you
Thank you
Roy Browning
15 May 2021
DHL Express Worldwide
RB
Package arrived quickly and safely. Only way for me to get my Pinter beer kits here in the US.
Verified Customer
15 May 2021
DHL Economy Select
VC
No I wouldn't recommend using forwardtome as my purchase from England to Ireland cost me more than my purchase, then I had to pay the duty of around 30 Euro when it got here.
Verified Customer
15 May 2021
UPS Standard Single
VC
Sehr empfehlenswert! Preise stimmen mit erwarteten Kosten überein. Guter schneller Service!
alessandro carniel
15 May 2021
DHL Economy Select
AC
Arrangi shipment, perfect
Verified Customer
15 May 2021
DHL Express Worldwide
VC
Excellent!
Cat Townsend
15 May 2021
DHL Express Worldwide
CT
Great, easy to use!
Julia Alexander
15 May 2021
DHL Express Worldwide
JA
Great service!
Verified Customer
15 May 2021
DHL Express Worldwide
VC
it works, price to ship is a bit higher then what was advertised
Naif Alghamdi
13 May 2021
DHL Express Worldwide
NA
Great i would use it again
Verified Customer
13 May 2021
DHL Economy Select
VC
The shipping process for alcohol required manual intervention through support. The entire process wasn‘t always totally clear for me. With some back and forth it worked out fine.
Diana Ruiz
13 May 2021
DHL Express Worldwide
DR
Quick, professional and easy service.
Andrew Daniels
12 May 2021
FedEx International Economy
AD
it was poor customer service, given a shorter ultimatum than you respond with
would not use again
would not use again
Verified Customer
12 May 2021
DHL Express Worldwide
VC
website is easy to use and everything arrived on time!
Elena Donatella Giannini
12 May 2021
DHL Economy Select
EDG
professional and really kundalini service, prompt reply
Verified Customer
12 May 2021
DHL Express Worldwide
VC
Service was easy to use and delivery was quick and reasonably priced. I will continue to use forward2me when the opportunity arises.
Verified Customer
12 May 2021
DHL Express Worldwide
VC
As usual forward2me did exactly that and I’ve never been let down.
A very good company to use.
A very good company to use.
Gisa
11 May 2021
DHL Economy Select
G
die ganze Abwicklung ist super gelaufen. Ware sehr gut verpackt und alles ist heile angekommen. Die Mitarbeiterinnen waren alle sehr nett und hilfsbereit.
Verified Customer
11 May 2021
DHL Express Worldwide
VC
As an expat I use Forward2Me for international deliveries from England to Thailand because Amazon’s delivery service (of books, dvds, useful things) has become extremely slow or cancelled altogether. F2M is fast and reliable. In these uncertain times it is essential to maintaining a civilised lifestyle.
Verified Customer
11 May 2021
DHL Express Worldwide
VC
・大型パッケージや重量物パッケージを個人で発送するより、Forward2Meを利用した方が安い。
・支払いから発送までの対応が早く、ほとんど待たない。
・倉庫の保管期限が長い
・見やすいWebサイトのデザイン。
・支払いから発送までの対応が早く、ほとんど待たない。
・倉庫の保管期限が長い
・見やすいWebサイトのデザイン。
Verified Customer
09 May 2021
DHL Economy Select
VC
All good except the cost of shipping one letter. Almost 37€ after all taxes paid are way over the top. Please get more companies to offer their services in your German warehouse.
Dr. D Williams
09 May 2021
DHL Express Worldwide
DDW
Quick efficient
Hajime Inoue
08 May 2021
DHL Express Worldwide
HI
speedy contact and shipping. good service.
Andrew Opitz
08 May 2021
DHL Express Worldwide
AO
Easy, fast, and convenient. If I didn’t find out about this service I wouldn’t have my Mathmos lava lamp here in the states!
Verified Customer
07 May 2021
DHL Express Worldwide
VC
Love the service provided. I have been using them for 8 months now. Fast turnover from stock arriving in DC in Japan to delivery to my location. Also I like how they will contact me to confirm if payment is differ from my previous one, this is definitely top service.
Petejcooper
06 May 2021
UPS Standard Single
P
Great service even on the Sunday you get service from them and an answer on the questions.
Verified Customer
06 May 2021
UPS Standard Single
VC
Fast service.
Khaled Nasr
06 May 2021
FedEx International Economy
KN
Excellent Service !
Verified Customer
06 May 2021
DHL Express Worldwide
VC
I was surprised at the cost of the shipping, no option for standard mail. The cost far outweighed the cost of the goods I shipped so not sure I will use the service in the future.
Verified Customer
05 May 2021
FedEx International Priority
VC
Very good fast
Jorge Serrano del Cerro
05 May 2021
UPS Standard Single
JSD
My shipment had a lot customs-related issues and customer service always responded quickly and efficiently. They really made every effort in getting my parcel delivered as soon as possible.
Verified Customer
04 May 2021
UPS Standard Single
VC
cause of lacking of proper documentation and process UPS surcharged me in service fees twice the value I paid forward2me in shipping.
Pat Gardiner
04 May 2021
UPS Express Saver
PG
I think your service is appalling. I have been waiting over a week for my delivery you sent by UPS. I’m still waiting for it to arrive.
Hi,
Many thanks for your feedback.
I'm sorry to hear that you are unhappy with the service you have received however I'm thinking this relates to UPS rather than forward2me. I see that you have initiated two shipments via forward2me which have been dealt with in a prompt manner and dispatched from our warehouse within 24 hours of receipt on each occasion.
Unfortunately since Brexit transit from the UK to countries within the EU have taken a little longer for delivery due to the goods having to undergo customs clearance. Couriers such as UPS have had major delays with clearance however are working to resolve backlogs and we are seeing that these are now more under control.
I see that your current shipment is still going through customs clearance with a duty payment outstanding, please click on the pay link on your tracking to settle these fees so that the goods can be cleared and delivered.
I will contact you shortly by email with a screenshot showing where to find this link.
Kind regards,
Tracy
Many thanks for your feedback.
I'm sorry to hear that you are unhappy with the service you have received however I'm thinking this relates to UPS rather than forward2me. I see that you have initiated two shipments via forward2me which have been dealt with in a prompt manner and dispatched from our warehouse within 24 hours of receipt on each occasion.
Unfortunately since Brexit transit from the UK to countries within the EU have taken a little longer for delivery due to the goods having to undergo customs clearance. Couriers such as UPS have had major delays with clearance however are working to resolve backlogs and we are seeing that these are now more under control.
I see that your current shipment is still going through customs clearance with a duty payment outstanding, please click on the pay link on your tracking to settle these fees so that the goods can be cleared and delivered.
I will contact you shortly by email with a screenshot showing where to find this link.
Kind regards,
Tracy
Nancy Robinson
04 May 2021
DHL Express Worldwide
NR
wonderful company. fast shipment, always reliable.
Sasha Murphy
04 May 2021
DHL Express Worldwide
SM
Fast postage, quick responses to email enquiries, very helpful :)
Verified Customer
03 May 2021
DHL Express Worldwide
VC
Easy and fast!
Ann Papadopulo
03 May 2021
DHL Express Worldwide
AP
Your service is good but your prices for couriers are far too expensive - does not make sense why your costs are so high
Hi,
Many thanks for your feedback.
I'm pleased to hear that you find our service good although you feel the price for shipping is too expensive.
Due to the current situation with covid all couriers have added surcharges to the cost of shipping to cover extra precautions required to ensure the safety of their employees. Couriers are also impacted with lower availability due to a reduced amount of flights moving around the world also increasing pricing.
Please be assured that we do work with our couriers on a regular basis to ensure we obtain the maximum value for our customers. The courier option we currently offer a premium, fully tracked door to door services, many of the budget options aren't currently offered as they aren't commercially viable at the moment.
We're hoping to have more budget options in the coming months when more flights resume and the situation stabilizes.
I hope you will continue using our services and maybe recommend using our combine and repack to ensure you obtain the maximum value for shipping.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm pleased to hear that you find our service good although you feel the price for shipping is too expensive.
Due to the current situation with covid all couriers have added surcharges to the cost of shipping to cover extra precautions required to ensure the safety of their employees. Couriers are also impacted with lower availability due to a reduced amount of flights moving around the world also increasing pricing.
Please be assured that we do work with our couriers on a regular basis to ensure we obtain the maximum value for our customers. The courier option we currently offer a premium, fully tracked door to door services, many of the budget options aren't currently offered as they aren't commercially viable at the moment.
We're hoping to have more budget options in the coming months when more flights resume and the situation stabilizes.
I hope you will continue using our services and maybe recommend using our combine and repack to ensure you obtain the maximum value for shipping.
Kind regards,
Tracy.
Verified Customer
02 May 2021
TNT Economy Express
VC
Very easy and practical.
Richard Jones
02 May 2021
TNT Express Non-Docs
RJ
Excellent Sales and Service. Great Communication and facility. Thank you.
Verified Customer
01 May 2021
DHL Express Worldwide
VC
Quick quote for shipping options and fast release of items to be shipped.
Aniela Burke
01 May 2021
DHL Express Worldwide
AB
I would recommend this service to anyone that needs goods from Europe shipped oversees. They were great and reliable. I got the baby formula in record time and they were very responsive when i contacted them.
Verified Customer
01 May 2021
DHL Express Worldwide
VC
great service, will try again 10 of out 10, easy to use and very fast
Jean-Pierre Guillou
30 April 2021
FedEx International Economy
JG
Prompt messaging & despatch
Alternative shipping methods
Fair prices
Alternative shipping methods
Fair prices
prentice goodwin
30 April 2021
DHL Express Worldwide
PG
EXCELLENT!!! GREAT CUSTOMER SERVICE. Fast delivery. I would definitely use this service again!! Amazingly fast. Thank you.
Plamen Stoychev
30 April 2021
UPS Standard Single
PS
Excellent!
Justin Ho
30 April 2021
UPS Express Saver
JH
It was fast but the shipping cost was expensive than I thought. The product I bought was only GBP53.99 but the shpping was GBP126.71. It's ok to arrive late, so I think it would be nice if I could choose a cheap fare.
Dajuan Kenney
30 April 2021
DHL Express Worldwide
DK
Wonderful !