Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
K. B
30 October 2023
DPD Classic
KB
Excellent customer service, fast delivery, fair prices. I will surely use your service again in the future. Highly recommended.
Justin M
18 October 2023
UPS Express Saver
JM
I have had a great experience with forward2me. I've dropped some other package forwarding services because it just can't compare to having multiple boxes in different countries under a single account. This is my main box, and it will remain so for the foreseeable future!
Hello Justin,
Thank you so much for your feedback! We're happy to hear that you've had a great experience with us.
We understand the importance of convenience and efficiency in package forwarding, and we're delighted that our service meets your needs.
If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to our customer support team. We appreciate your continued trust in forward2me and look forward to serving you for years to come!
Many thanks,
AF
Thank you so much for your feedback! We're happy to hear that you've had a great experience with us.
We understand the importance of convenience and efficiency in package forwarding, and we're delighted that our service meets your needs.
If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to our customer support team. We appreciate your continued trust in forward2me and look forward to serving you for years to come!
Many thanks,
AF
Thordur T
16 October 2023
DHL Express Worldwide
TT
I have found that their services are good but expensive and I am considering using a different freight forwarder for that reason. Also, lately I have found that they increasingly find cause to repack shipments from reputable companies and ofc charge extra for that favour, which leaves me perplexed.
Ryan D
16 October 2023
DHL Economy Select
RD
Fast and easy service with everything easily through WhatsApp
Hello Ryan,
Thank you for your feedback! We're happy to hear that you found our service fast and easy, especially through WhatsApp. We strive to provide convenient and efficient support for our customers, and your positive experience reaffirms our commitment to that goal.
If you ever have more questions or need assistance with anything in the future, please don't hesitate to reach out to us through WhatsApp or any other means. We're here to make your experience as smooth as possible. Thanks for choosing our service, and we look forward to serving you again!
Many thanks,
AF
Thank you for your feedback! We're happy to hear that you found our service fast and easy, especially through WhatsApp. We strive to provide convenient and efficient support for our customers, and your positive experience reaffirms our commitment to that goal.
If you ever have more questions or need assistance with anything in the future, please don't hesitate to reach out to us through WhatsApp or any other means. We're here to make your experience as smooth as possible. Thanks for choosing our service, and we look forward to serving you again!
Many thanks,
AF
Eve H
15 October 2023
DHL Express Worldwide
EH
I has no idea this type of solution existed! So effective, efficient, excellent communication and user friendly! Will definitely use again when the occasion arises. So wonderful to have the option!
Niels i
15 October 2023
DPD Classic
NI
Real good service and functionality on the website easy going and fast shipping.
Hello Niels,
Thank you for taking the time to share your positive feedback with us! Our team works hard to make the customer experience as smooth and efficient as possible.
Fast shipping is a priority, and we're pleased to have met your expectations. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you in the future. Thanks for choosing our service!
Many thanks,
AF
Thank you for taking the time to share your positive feedback with us! Our team works hard to make the customer experience as smooth and efficient as possible.
Fast shipping is a priority, and we're pleased to have met your expectations. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you in the future. Thanks for choosing our service!
Many thanks,
AF
Julie P
11 October 2023
DPD Classic
JP
Emballage parfait, respectueux des marchandises, délai rapide!
Ulrike H
10 October 2023
DHL Domestic Express
UH
Quick and efficient. A little pricey but a solution for offshore delivery not possible from supplier.
Hello Ulrike,
We wanted to take a moment to express our heartfelt gratitude for your recent 5-star feedback. Your satisfaction is our top priority, and we are delighted to hear that we were able to meet your expectations.
Your kind words about our quick and efficient service mean a lot to us. We understand that sometimes offshore delivery can be challenging, and we're here to provide a reliable solution for our valued customers like you.
We appreciate your feedback about the pricing, and we continually strive to offer competitive rates while maintaining the highest quality of service. Your input helps us in our ongoing efforts to improve and provide you with even better value in the future.
If you ever have more questions or require assistance with anything else, please do not hesitate to reach out to us. We are always here to assist you.
Once again, thank you for choosing our services and for taking the time to share your positive experience with us. We look forward to serving you again in the future.
Best regards,
Aimee
We wanted to take a moment to express our heartfelt gratitude for your recent 5-star feedback. Your satisfaction is our top priority, and we are delighted to hear that we were able to meet your expectations.
Your kind words about our quick and efficient service mean a lot to us. We understand that sometimes offshore delivery can be challenging, and we're here to provide a reliable solution for our valued customers like you.
We appreciate your feedback about the pricing, and we continually strive to offer competitive rates while maintaining the highest quality of service. Your input helps us in our ongoing efforts to improve and provide you with even better value in the future.
If you ever have more questions or require assistance with anything else, please do not hesitate to reach out to us. We are always here to assist you.
Once again, thank you for choosing our services and for taking the time to share your positive experience with us. We look forward to serving you again in the future.
Best regards,
Aimee
Sally K
09 October 2023
DHL Express Worldwide
SK
With so many diff companies offering parcel forwarding, I was relieved that Forward2Me was quick/free to set up an account, which enabled me to start using it straight away. The process of sending the parcel to Australia was incredibly user-friendly and I appreciated the variety of postage options. I have already recommended to another person!
Takako n
09 October 2023
DHL Express Worldwide
TN
They were kind and helpful on many occasions. The product arrived safely in my hands.
Elizabeth L
09 October 2023
DHL Express Worldwide
EL
First time using the FORWARD2ME service. Honestly liked how it gave me multiple addresses for a variety of countries. The UI is also easy to navigate and as long as your computer literate the process is easy. I thought the prices were fair for shipping and around the amount I expected. I will definitely be using this site again for package forwarding.
Noel E
07 October 2023
DHL Economy Select
NE
Very good service. No problems at all. The only thing is taht you HAVE to contact customer support if you ship certain items. Would be cool to just implement the consent of shipment and fees into the website
Coni N
07 October 2023
DPD Classic
CN
It was really okay thank you for answering me. I will do it again
Susan S
06 October 2023
DHL Express Worldwide
SS
I have been using this company for a long time, The service is excellent. I always recommend it to my friends and family
Takashi Y
04 October 2023
DHL Express Worldwide
TY
Thank you for your quick and polite response:-)
I recommend this servise.
I recommend this servise.
Cole B
29 September 2023
DHL Express Worldwide
CB
Pretty good experience, very helpful team. Got my package
Reg S
29 September 2023
DHL Express Worldwide
RS
THANK YOU FORWARD2ME FOR THE HELP IN MAKING SURE THAT MY PACKAGE IS HANDLED WITH CARE. SPECIALLY OUR WAREHOUSE EXPERT SIMON FOR THE HELP IN PROFESSIONALLY REPACKING MY PACKAGE. YOU CAN 10000X TRUST FORWARD2ME IN FORWARDING YOUR PACKAGE AT YOUR DOOR STEP. Xxx
Andreas B
29 September 2023
DPD Classic
AB
Very fast and uncomplicated. The website is very easy to handle.
Nancy M
11 September 2023
DHL Express Worldwide
NM
Very satisfied with the shipping and delivery. Have been looking for years for a company who is able to send me simple things I wanted from Germany. Thank you
Tobias S
05 September 2023
DHL Express Worldwide
TS
Solves the problem of mail forwarding exactly, in a reliable way at a reasonable price
Trevor B
04 September 2023
UPS Express Saver
TB
Without Forward2Me I wouldn't have been able to get the car part I really wanted.
They made it easy to secure the product and were good at communicating along the way.
I Highly recommend their services.
They made it easy to secure the product and were good at communicating along the way.
I Highly recommend their services.
Sulaiman A
24 August 2023
DHL Economy Select
SA
Excellent service, fast shipping, website design is great. Thank you A+++
Karen S
21 August 2023
DHL Economy Select
KS
My items were processed, packed and dispatched quickly. Very happy.
Steven T
19 August 2023
FedEx Connect Plus
ST
Overall my experience with your service has been great except this most recent time. I had reached out via email because I felt like there were some incorrect items in my box. I was advised somebody would look into it and get back to me but they never did. I went ahead and paid for shipping on the items you had in my box because maybe I had made the mistake. However, when the items arrived I realized that most (29 items arrived, 14 belonged to me) packages in my box were actually intended for another person that just so happened to be located in my local area. Think about this, had I not been the one who received the packages this other individual would have been out on 15 items. That's just wild to think, and what makes it worse is that I identified the issue was but it was never looked into further. This makes me hesitant to continue to use your services.
Update: everything has been rectified, and they went above and beyond to do so. Customer service is beyond exceptional and I understand that mistakes happen so overall a non-issue at this point because they took the time to understand and resolve the issue and once again went above and beyond to do so. Highly recommend their services based on their service alone.
Update: everything has been rectified, and they went above and beyond to do so. Customer service is beyond exceptional and I understand that mistakes happen so overall a non-issue at this point because they took the time to understand and resolve the issue and once again went above and beyond to do so. Highly recommend their services based on their service alone.
Valerie C
18 August 2023
UPS Standard Single
VC
So glad I found this site. I purchased an item from Amazon in Germany as it was not available in the UK. The address provided meant the order was completed, collected from that address and I selected the method of transportation from the list provided. Result was a successful delivery and a very happy friend.
Pete H
14 August 2023
DHL Express Worldwide
PH
Great for being able to get stuff from folks who don't want to ship international. The price to ship things on to you once it's received by F2M is very expensive. I buy a lot of stuff from overseas and F2M's prices and shipping options are much higher and I don't use the service as much as I would like as a result.
Vito S
08 August 2023
UPS Standard Single
VS
Fast, reliable, had the opportunity to track everything
Daria G
07 August 2023
DHL Express Worldwide
DG
I'm using this service for the second time and it will be the last. The invoice included by this service made a complete mess out of the customs clearance. Not to mention the price of the shipping itself. When the parcel already arrived to the warehouse from Amazon it appeared to be higher than the item itself. As a result I'm paying almost triple for my purchase… go find some experienced and honest company.
A c
07 August 2023
DHL Express Worldwide
AC
I contacted them about the fact that they only have very expensive express shipping options available.
So they wrote me back that there are economy options available for the UK warehouse and I asked back how that helps me if I have a shipment waiting in the German warehouse.
After that I only got templated and way too general answers from them, not going anywhere close to a solution.
I won't be using them in the near future and can't recommend based on this experience.
So they wrote me back that there are economy options available for the UK warehouse and I asked back how that helps me if I have a shipment waiting in the German warehouse.
After that I only got templated and way too general answers from them, not going anywhere close to a solution.
I won't be using them in the near future and can't recommend based on this experience.
Louise B
04 August 2023
FedEx International Economy
LB
Using Forward2me several times a week now and service is excellent
Dimitar S
03 August 2023
UPS Standard Single
DS
I have nothing to complain, already shipped a couple of items from Germany, definitely recommend.
Justin D
03 August 2023
UPS Express Saver
JD
Allows me the opportunity to shop on European websites from my home in the U.S! Great service that I will continue using for a very long time.
Murat A
02 August 2023
UPS Standard Single
MA
Ordered from amazon.de and with Forward2me it's delivered in the Netherlands. So good. I like it and recommend
George P
02 August 2023
DHL Economy Select
GP
The service is excellent, and the communication is perfect.
Alexander W
01 August 2023
FedEx International Economy
AW
Package arrived totally damaged, recompensation very complicated and redundant
Dennis S
25 July 2023
FedEx Connect Plus
DS
Quick turnaround on getting shipment out and dispatched
Jose C
24 July 2023
FedEx Connect Plus
JC
This is the first and only third shipper I will always use due to the seam less process and service they provide. Like what my title states they are the best in the business.
Wang C
23 July 2023
FedEx International Economy
WC
The whole process was smooth and efficient, but a bit expensive.
Maria L
13 April 2023
DHL Express Worldwide
ML
I was very impressed with the speed and courteous manner in which I was treated and will continue with their service! Thank you
Chris G
13 April 2023
DHL Express Worldwide
CG
This was my first time using a forwarding service from Japan and I can't fault the experience. It was easy to understand what to do, the Forward2Me website was easy to use, the price reasonable all things considered, and my item arrived in perfect condition, quicker than I expected. Will definitely use this service again.
Ralph T
13 April 2023
FedEx Connect Plus
RT
Quick and competent conversations with the support team.
Reasonable pricing.
Fast delivery.
All what is needed.
I switched from another forwarder who was the opposite. Now, I will continue using Forward2me service! Good job, guys!
Reasonable pricing.
Fast delivery.
All what is needed.
I switched from another forwarder who was the opposite. Now, I will continue using Forward2me service! Good job, guys!
Matthias T
12 April 2023
UPS Express Saver
MT
I use forward2me for shipping fudge from the uk to europe. There is fast and correct handling of shipments. Will use the service again.
Carlos G
11 April 2023
FedEx Connect Plus
CG
I bought a couple of hats from Austria and I had them to delivered to California. Great way to ship them with a trustworthy company.
Duncan G
11 April 2023
DHL Express Worldwide
DG
Ive used Forward2Me many times and cannot fault them, excellent service every time
Brad B
10 April 2023
FedEx Connect Plus
BB
I used Forward2Me to purchase a golf bag not available in the United States. They were very quick with processing the item when they received it, and sent it out to me the next day. It was a little expensive, but the service was high quality. I would recommend them to anyone looking to buy something you are unable to get in your home country.
Dionne D
09 April 2023
FedEx Connect Plus
DD
I had a really negative experience the first time around but that was b/c of a miscommunication at the warehouse.
This second time around? A signfiicantly better experience. Customer support is always brilliant, and I would like to thank Nica for working with me through my many many many messages. :D
This second time around? A signfiicantly better experience. Customer support is always brilliant, and I would like to thank Nica for working with me through my many many many messages. :D
Vignesh m
08 April 2023
FedEx International Economy
VM
Excellent customer support and got my delivery in a reasonable time frame. I was regularly notified on repacking. Importing is an expensive affair, so, it was good to have a service like forward2me handling it. They did make a mistake of mentioning me as a company instead of an individual which caused me some trouble with the customs. No other issues other than that.
Alistair C
08 April 2023
FedEx International Economy
AC
F2M recommended my package should be repacked because the original box was not very strong. I hesitated but confirmed. When the package was arrived I was so pleased. Their new external packing was very strong and secure. Inside the original packing was indeed very weak and not suitable for international shipping. This is caring for their customer and I say thank you.
Pavla R
08 April 2023
DHL Economy Select
PR
I used forward2me twice and will use them in the future as well. The service is great - one can see the status and all available actions on the website. Repacking and shipment can be arranged easily online via the personal profile. In case of any special requests the communication with the customer services is is also very professional. My items arrived very well packed and in perfect condition.
P T
07 April 2023
FedEx International Economy
PT
Got my item, they re-packaged it for me, I think the service is reliable