Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
natasha vella
22 April 2013
forward2me basic
NV
Very fast. Thanks
Thank you for your feedback, it's really appreciated.<br/><br/>We hope we can help you our again in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
Tanya Hague
21 April 2013
DHL Express Worldwide
TH
Thank you. Great business and great service - very simple and easy.
It's great to get such great comments - thank you.<br/><br/>We're looking forward to providing you with our great service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Chris Vassiliou
21 April 2013
DHL Express Worldwide
CV
These guys are brilliAnt. Recieved my package in about 5 days I think to AU. Maybe it was even less.
That's great to hear - thank you.<br/><br/>We hope we can help you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Matt Smith
20 April 2013
DHL Express Worldwide
MS
This is an excellent service. They perform just as advertised. I've used forward2me twice now, and they were not only reliable, they also communicated and shipped quickly.
Thanks for your kind comments - that's great to hear. <br/><br/>We look forward to helping you out again very soon<br/><br/>Kind regards,<br/><br/>Michelle.
joseph agius
20 April 2013
DHL Express Worldwide
JA
G
W
Excellent packing, efficient handling and excellent service.
W
Excellent packing, efficient handling and excellent service.
That's great to hear - thank you.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Stanislav Turyn
20 April 2013
DHL Express Worldwide
ST
Fast service and the shipping cost was pretty much the same as booking directly with the major shipping company.
Many thanks for your feedback - it's really important to us.<br/><br/>We look forward to receiving and shipping parcels to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Peter Roper
20 April 2013
DHL Express Worldwide
PR
Great. Does exactly what it says on the box, which is all I want. I used the personal shopper service, too. Only potential concern in general is that you don't know for sure how much shipping will be until you come to that bridge. But I'm not sure how you'd solve that issue.
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that you used our personal shopper service.<br/><br/>On our website we have a pricing page, where you are able to enter the weight/dimensions and it will estimate the shipping costs for you. However if you are unsure of the size of the package then please get in touch with our customer services team, who will be more than happy to assist.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
IOANNIS KARAMPETSOS
20 April 2013
DHL Express Worldwide
IK
by the time you've got my product i had it the next day, excelent work, thanks a lot!!!
That's really good to hear that we did a great job for you - thank you for your feedback it's really appreciated.<br/><br/>We hope to be able to help you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
Cody Taylor
20 April 2013
DHL Express Worldwide
CT
Best forwarding service around!
That's great to hear - thank you very much.<br/><br/>We look forward to being of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Benjamin Le Roux
18 April 2013
DHL Economy Select
BLR
Excellent service as always!
That's great to hear - thank you, customer feedback is really important to us.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Edward Pavia
18 April 2013
forward2me basic
EP
I have already posted my comment on their facebook page;however,
I repeat they have an excellent service and am using them again right now.
I repeat they have an excellent service and am using them again right now.
That's great to hear - thank you for your feedback, it's really appreciated.<br/><br/>We look forward to shipping your parcels to you again and providing you with our excellent service.<br/><br/>Kind regards,<br/><br/>Michelle.
Mohamed Mabrook Ali
18 April 2013
DHL Express Worldwide
MMA
Shipped my package the same day they received it. Excellent service I say, well worth every penny. I will surely use them again.
Thank you for your feedback - it's great to hear that you found our service to be excellent.<br/><br/>We look forward to receiving and shipping parcels to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
leonardo cester
18 April 2013
DHL Express Worldwide
LC
ok
Thank you for your feedback.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Unverified Customer
18 April 2013
Unknown Shipment Details
Can communication with custom mer for the best way for resolve problem.
Many thanks for your feedback - it's really appreciated.<br/><br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
JEROME GUHL
17 April 2013
DHL Economy Select
JG
Great packaging, Fast delivery.
Great feedback - thank you very much.<br/><br/>We hope we can be of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Miguel Fernandes
17 April 2013
DHL Express Worldwide
MF
Even after the Nexus 4 went out of stock (on Google), I still decided to wait. Right after Google got the item back in stock, forward2me received it, and the next day was in my hand. I will for sure use this service again, and I recommend it.
Many thanks for your great feedback - it's great to hear that we did a good job for you and that you received your Nexus 4.<br/><br/>We look forward to being of service again to you in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
Tonny Joost
17 April 2013
DHL Express Worldwide
TJ
I'm still amazed hos fast theese people are. Best service around.
That's great feedback - thank you, it's really appreciated.<br/><br/>We look forward to helping you out again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Min Harn Lee
17 April 2013
DHL Express Worldwide
MHL
Excellent and reliable parcel forwarding service! Will definitely come back again!
Thank you for your feedback - it's really important to us.<br/><br/>It's really great to hear that you found our service to be excellent and reliable.<br/><br/>We look forward to you coming back again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
josie gatt
16 April 2013
DHL Express Worldwide
JG
Very accurate fast delivery and good communication
That's great to hear - thank you.<br/><br/>We look forward to shipping to you again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Konstantinos Kaimakas
16 April 2013
DHL Express Worldwide
KK
Excellent service and well priced.In less than 1 hour after they received my parcel (2 Google Nexus 4) they sent me the invoice.22 hours later the parcel was delivered at my door.What else can I say.I will use f2me for my future purchases.
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that we provided you with an excellent service and we look forward to receiving and shipping parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Aleksandrs Pavlenko
15 April 2013
DHL Express Worldwide
AP
dispatched nexus 4 on the same day as they received it! Great service & support. Recommend
That's really good to hear that we did a great job for you - we hope to be able to help you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
Inge-Bo Asplund
15 April 2013
DHL Economy Select
IA
The service is really great, but DHL rates more than half the area of the Nordic countries as "remote" which incurs extra costs. An alternative to DHL is badly needed.
Many thanks for your feedback - it's really appreciated.<br/><br/>We are currently in the process of trying to find a solution for customers who our couriers class as being in a remote area.<br/><br/>We'll be back in touch, once we have any developments in this area.<br/><br/>Kind regards,<br/><br/>Michelle.
Manuel Ribeiro
14 April 2013
DHL Economy Select
MR
Good service. This time the shipment was a little slower.
Thank you for your feedback - it's really appreciated.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Edwin Balzan
13 April 2013
forward2me basic
EB
Great service again, next day delivery to Malta items professionally packed too.
That's great to hear - thank you for your feedback.<br/><br/>We look forward to shipping to you in Malta, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Unverified Customer
11 April 2013
Unknown Shipment Details
Fast communication and shipping. Also for my inexpensive, small parcel a cheaper shipping-option was offered. Great service.
That's really good to hear that we did a great job for you - we hope to be able to help you out again very soon.<br/><br/>Have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
John Jones
11 April 2013
DHL Express Worldwide
JJ
I do consider that the service is overpriced,the parcel was delivered to me via the local mail service, australia post.i have had parcels from the uk on many occasions,direct from the supplier heavier than the parcel sent by you for half the cost.
JJ
i will be looking for a more cost saving means of shopping in the UK the sad part of this is that my supplier has done a excellent job of getting parts at a reasonable cost,and then been made to be overpriced by the courier.he should look at sending, direct from his address,as happened in the past. DISAPPOINTED.
Many thanks for taking the time to respond to us, we appreciate your comments. <br/><br/>We are sorry to hear that you think we are overpriced. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future shipments, please get in touch with our customer services team, who will be more than happy to help.<br/><br/>Just to make you aware that we do provide a consolidation service - if you are purchasing several items, then we can package them altogether to help you with shipping costs.<br/><br/>We hope this all helps and you will continue to use forward2me. <br/><br/>Kind regards,<br/><br/>Michelle.
JJ
further to your e mail, you may us DHL premium, as soon as the goods land in Australia,there is no more tracking service available,the goods are delivered by australia post the regular postal service, with no guaranties, that same parcel,could have come in a jiffy bag from anywhere in australia for around $5.50 au. and seeing that I had already paid freight from my supplier to you.So you were well paid for sending a parcel over a pond,and doing a little customs paper work, by ticking the boxes. In Australia we would call this a rip off and double dipping.
We like to ensure that our customers are getting the service that they are paying for and if they haven't then we would like to be able to do something about it. <br/><br/>We are currently in contact with our couriers and if you can bear with us, whilst we look into this for you, we would be most grateful.<br/><br/>Thank you for your patience and we'll be back in touch.<br/> <br/>Kind regards,<br/><br/>Michelle.
luke fuller
11 April 2013
DHL Express Worldwide
LF
quick delivery time
Thank you for your feedback - it's really appreciated.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
olga lazaridou
10 April 2013
DHL Express Worldwide
OL
It is the best forwarding company,ever!!!Efficient and really fast service!!THANK YOU!!!
That's really great feedback - thank you.<br/><br/>We look forward to receiving and shipping parcels for you again, very soon.<br/><br/>Hope you have a great weekend :)<br/><br/>Kind regards,<br/><br/>Michelle.
Rolf Ihringer
10 April 2013
DHL Economy Select
RI
Fast and good informations
Thank you for your feedback - it's really appreciated.<br/><br/>We hope to help you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
matt mclay
10 April 2013
DHL Express Worldwide
MM
Too expensive they need to provide other shipping options
Many thanks for taking the time to provide us with your feedback - it's really important to us.<br/><br/>We can offer other/cheaper options for shipping if you feel the DHL Express, door to door service is too expensive and not quite right for you. <br/><br/>For future shipments, please get in touch with our customer services team, who will be more than willing to assist you.<br/><br/>Hope this all helps and you will continue to use forward2me. <br/><br/>Kind regards,<br/><br/>Michelle.
danielle smith
09 April 2013
DHL Express Worldwide
DS
Great communication from the UK to Australia, I needed help a few times, and they were very helpful! I received my parcel very fast! Thanks!!!
Many thanks for your feedback.<br/><br/>It's great to hear that you found us very helpful and that we provided you with great communication.<br/><br/>We look forward to being of service again, sometime soon.<br/><br/>Hope you have a lovely weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
Unverified Customer
09 April 2013
Unknown Shipment Details
Excellent transaction
That's great to hear - thank you.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
George Theofanopoulos
09 April 2013
DHL Economy Select
GT
Initial price for dispatching one of the items we wanted to buy was 70 pounds (using the cost calculator at the site). We bought 4 more items. F2M wrapped them for us all together, tight and safe and we received the goodies within 10 days from our purchase date, at the amazing price of 70 pounds for all 5 items! All products were in perfect condition. Thanks again for an excellent service at a very reasonable price.
Many thanks for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>It's really nice to hear that we did a good job for you and that you received your items safely.<br/><br/>We look forward to being of service to you again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Oleksandr Danylov
09 April 2013
DHL Economy Select
OD
I am ALWAYS happy with you guys, I have forwarded hundreds of parcels via your company and all I can say is that you rock!
That's great feedback - thank you.<br/><br/>We look forward to shipping hundreds more parcels for you :)<br/><br/>Have a lovely weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
Bjørn H Hvinden-Haug
09 April 2013
DHL Economy Select
BHH
The service level and reliability you provide are simply excellent!
Best regards from norwegian customer :-)
Best regards from norwegian customer :-)
That's really great to hear - thank you.<br/><br/>We look forward to receiving and shipping parcels to you in the future.<br/><br/>Hope you have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
konstantinos konstantinakos
09 April 2013
DHL Economy Select
KK
Excellent communication and services.we have feature together.
Many thanks for your feedback, it's really important to us.<br/><br/>It's good to hear that you received excellent communication and we look forward to having a future together, too :)<br/><br/>Kind regards,<br/><br/>Michelle.
Antoine Debattista
09 April 2013
DHL Express Worldwide
AD
Very efficient service.I recomand this service I received this parcel within one day.
Thanks forward 2 me team.
Thanks forward 2 me team.
That's really good to hear - thank you for your feedback.<br/><br/>We hope to help you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Kevin Winfield
07 April 2013
DHL Express Worldwide
KW
Another very successful delivery. Staff @ forward2me was more than willing to discuss other shipping options, however the best price had already been selected. Thanks once again for all and I look forward to doing more custom with you in future.
Many thanks for your great comments, its really appreciated.<br/><br/>We look forward to you receiving another successful delivery, sometime soon.<br/><br/>Hope you have a lovely weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
Mark Baker
07 April 2013
DHL Express Worldwide
MB
Outstanding service. Service was delivered as advertised and it was very quick to Australia. I will have no hesitation using this moving forward. Obviously it can be quite daunting trying to organise overseas delivery, however my fears were allaid using Forward2me. Thanks heaps!
Many thanks for taking the time to provide us with your feedback, it's really appreciated.<br/><br/>It's great to hear that you found our service outstanding and that the whole process worked well for you.<br/><br/>We look forward to shipping parcels for you again very soon.<br/><br/>Have a great weekend.<br/><br/>Kind regards,<br/><br/>Michelle.
george shaw
06 April 2013
DHL Express Worldwide
GS
Service was excellent but freight rate was huge, I will definitely continue to use your service, but hope that freight costs will be more realistic in future.
Many thanks for taking the time to feedback to us - we really appreciate your comments. <br/><br/>We're glad that you have enjoyed our excellent service. <br/><br/>For future shipments we can offer you other options if you feel the DHL Express, door to door service is not quite right for you. <br/><br/>Please get in touch with our customer services team who will be more than willing to assist.<br/><br/>Hope this all helps and you will continue to use forward2me. <br/><br/>Kind regards,<br/><br/>Michelle.
John Goodman
04 April 2013
DHL Express Worldwide
JG
Worked very well. Easier and faster than I expected.
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that we did a great job for you - we hope to be able to help you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Alessandro Vancheri
04 April 2013
DHL Express Worldwide
AV
Excellent customer service.
Shipping service very fast and accurate.
Too much expensive.
I suggest to propose as an alternative a cheaper class of service with alternative carriers (royal mail).
Shipping service very fast and accurate.
Too much expensive.
I suggest to propose as an alternative a cheaper class of service with alternative carriers (royal mail).
Many thanks for taking the time to provide us with your feedback - we really appreciate your comments. <br/><br/>It's good the hear that you thought our customer service was excellent - thank you. <br/><br/>We can offer different/cheaper methods of shipping for future shipments if you feel the DHL Express, door to door service is not quite right for you.<br/><br/>Hope this all helps and we look forward to you using forward2me again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
Robyn Handley
04 April 2013
DHL Express Worldwide
RH
Brilliant service! Forward2me were very efficient and professional, I was very impressed with their service.
Many thanks for taking the time to leave us with your feedback, and for your kind comments. <br/><br/>We're really pleased to hear that you thought our service was brilliant, efficient and professional.<br/><br/>We look forward to shipping to you again in the future. <br/><br/>Kind Regards,<br/><br/>Michelle.
david angel
04 April 2013
DHL Express Worldwide
DA
very good service will use again
Many thanks for your feedback - it's really appreciated.<br/><br/>We look forward to shipping future parcels to you, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Henrique Fonseca
04 April 2013
DHL Economy Select
HF
Excellent Service!
I would use it more frequently if the prices were a bit lower.
Keep the good work.
I would use it more frequently if the prices were a bit lower.
Keep the good work.
Thank you for taking the time to respond to us, we appreciate your comments. <br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. <br/><br/>Please always feel free to get in touch with us if you require a different/cheaper method of shipping with no guarantees or tracking. <br/><br/>We hope this helps and we look forward to being of service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
HF
Very nice to know that if needed you could provide a different/cheaper method of shipping.
John Robb
04 April 2013
DHL Express Worldwide
JR
Very good professional service. Would like some cheaper options for freight if possible
Many thanks for taking the time to feedback to us - we really appreciate your comments. <br/><br/>We're glad that you have enjoyed our professional service. <br/><br/>We can offer other options for shipping if you feel the DHL Express, door to door service is not quite right for you. <br/><br/>Please get in touch and we can provide other options for future shipments.<br/><br/>Hope this all helps and we look forward to you using forward2me again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Ally Thorne
03 April 2013
DHL Express Worldwide
AT
The team are wonderful. Especially Michelle who is so patient with me!
Best service ever!
Best service ever!
Many thanks for your kind comments - it's really appreciated.<br/><br/>We look forward to helping you out again, very soon.<br/><br/>Kind regards,<br/>Michelle.<br/><br/>Michelle.
David Reeves
03 April 2013
DHL Economy Select
DR
does what it says on the tin
Thanks for your kind comments - that's great to hear. <br/>We look forward to helping you out again very soon. <br/><br/>Kind Regards,<br/><br/>Michelle.
Drussila Hollanda
03 April 2013
DHL Economy Select
DH
The service is quite useful (this is my second time using it) and the customer support team is very nice and helpful. My only negative is unfortunately the price of the service. I know, that the delivery service chosen is quite fast and F2Me has to take a profit, but it's just a bit heavy on the pocket (sometimes is costs almost double of the product being shipped). It bothers me a bit that it's not clear anywhere in the website the range of how much will I pay before I send something to F2Me - I only see that info once I have already sent something and it's always a shock. I wonder if you could offer different delivery methods, so I could actually choose a longer delivery if I want to save more. Cheers!
Many thanks for taking the time to feedback to us - we really appreciate your comments. <br/><br/>We're glad that you have found our service useful and that our customer support team was helpful.<br/><br/>We can offer different/cheaper methods of shipping if you feel the DHL Express, door to door service is too expensive/not quite right for you. <br/><br/>For future reference if you are looking at making a purchase and are unsure how much it would cost to ship, then please get in touch with our customer services who would be more than happy to help in providing you with a quote for shipping. <br/><br/>Hope this all helps and that you will continue to use forward2me. <br/><br/>Have a great weekend. <br/><br/>Kind Regards,<br/><br/>Michelle.
Francesco Catania LL.B (Melit)
03 April 2013
DHL Express Worldwide
FCL
Exceptional service!
That's great to hear - thank you.<br/><br/>We hope to help you out again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.