Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
16 October 2012
Unknown Shipment Details
Excellent delivery rate, but very expensive.
Thanks for your feedback. We're sorry to hear you find our service is very expensive. If you would like us to look into other shipping options for you such as Royal Mail then please let us know. Alternatively, we can consolidate parcels for you to help reduce your shipping costs. <br/>If you require any more information then please get in touch.<br/>Kind Regards,<br/><br/>James
(Sorry for the very late answer.)<br/><br/>Can you tell me more about the other shipping options that are cheaper? And how I can specify how I choose them when I want a package to be sent from you to me?
Unverified Customer
16 October 2012
Unknown Shipment Details
Very Fast Dispatch pay today arrived the next day! Price a bit expensive but on the whole it is very good service! Thanks Will use again!
Thanks for taking the time to respond to us, we really appreciate your feedback.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unverified Customer
15 October 2012
Unknown Shipment Details
forward2me is perfect. It's been a long time since I first found them, and I never use another company.
Many thanks for your feedback, we really value your thoughts.<br/><br/>James
Unverified Customer
15 October 2012
Unknown Shipment Details
have not received my parcel at all and it should have been here
My package is a cheque
serves is to expensive for a cheque to take so long to not even arrive
My package is a cheque
serves is to expensive for a cheque to take so long to not even arrive
Thanks for taking the time to respond to us - we hope you feel that we have dealt with the situation for you and that you have a satisfactory outcome.<br/>Kind Regards,<br/><br/>James
Unverified Customer
15 October 2012
Unknown Shipment Details
Amazingly fast and professional service. What would I do with 'forward2me'
Cheers,
Very satisfied customer
Cheers,
Very satisfied customer
Thanks very much for your kind comments. We're really pleased to hear you are satisfied with the service we provided and we look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
15 October 2012
Unknown Shipment Details
Excellent forwarding service! Extremely fast and courteous company would definitely use them again!
Thanks for taking the time to respond to us. We're delighted you were happy with our service and we look forward to shipping to you again.<br/>Kind Regards,<br/><br/>James
Unverified Customer
13 October 2012
Unknown Shipment Details
Superb service, fast communication and very efficient.....
to recommend A++++++
to recommend A++++++
Many thanks for your kind comments. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the near future.<br/>Many Thanks,<br/><br/>James
Unverified Customer
12 October 2012
Unknown Shipment Details
Very good service as I managed to order from a number of website who do not deliver to my country. Thanks to forward2me it is all possible.
Many thanks for taking the time to leave us with your feedback. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
11 October 2012
Unknown Shipment Details
The service they provided me with, particularly with my slightly unusual situation was simply excellent. However, I was left very surprised by the shipping costs due to the 'volumetric' calculation used. I think forward2me could do a better job of explaining this concept in their FAQ as I certainly wasn't ordering a pillow so didn't expect it to be relevant to me.
Many thanks for your feedback - we really appreciate your views. Following your feedback we have re-visited our FAQ page to make the volumetric weight explanation more clear to our customers.<br/>Kind Regards,<br/><br/>James
Unverified Customer
10 October 2012
Unknown Shipment Details
A completely professional service. Thank you :)
Thanks for your feedback - your views mean a lot to us. We look forward to helping you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
09 October 2012
Unknown Shipment Details
Perfect, many thanks...
Thanks for taking the time to respond to us - we really appreciate your kind comments.<br/>Kind Regards,<br/><br/>James
Unverified Customer
09 October 2012
Unknown Shipment Details
Fast forwarding, thank you!
Thanks for your kind comments, we're delighted to hear that you were happy with our service and we look forward to helping you again in the near future.<br/><br/>James
Unverified Customer
09 October 2012
Unknown Shipment Details
so far so good
Thanks for your feedback! We look forward to shipping to you again in the future.<br/><br/>James
Unverified Customer
08 October 2012
Unknown Shipment Details
An excellent service, item propmtly delivered.
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>James
Unverified Customer
08 October 2012
Unknown Shipment Details
very smooth Transaction
Thanks for taking the time to leave your feedback, we really value your views.<br/>Kind Regards,<br/><br/>James
Unverified Customer
08 October 2012
Unknown Shipment Details
Excellent service.. Super fast shipping and no hassles. Happy to reccomend to others.
Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We look forward to receiving more parcels for you in the future.<br/><br/>James
Unverified Customer
08 October 2012
Unknown Shipment Details
The service from Forward2me was excellent - what was not so good was the service from DHL who took 5 days to deliver the package in Dublin.
Thanks for your feedback - we really appreciate your views. We're sorry to hear that the delivery of your item took longer than expected - we've looked into this for you and DHL attempted delivery but unfortunately there was nobody home to sign for the parcel.<br/>Kind Regards,<br/><br/>James
Unverified Customer
08 October 2012
Unknown Shipment Details
perfect service!!
Thanks for your feedback! We really appreciate your kind comments.<br/><br/>James
Unverified Customer
07 October 2012
Unknown Shipment Details
The best forwarding service I have ever used!! The service is very easy to use and sign up is more than simple!! The staff is very friendly, support is fast, responsive and very helpfull. Shipping is super fast and from my history of orders, the service is very secure and trustworthy!!! It manages to bring closer to everyone the excelent quality products that the UK has to offer, and all of these for a minimal sign up fee - the cheapest I have ever seen. Would recommend it to everyone.
Many thanks for your feeback, we really appreciate your kind comments. We're delighted to hear that you were satisfied with the service we provided and we look forward to shipping to you again in the future.<br/>Thanks again,<br/><br/>James
Unverified Customer
07 October 2012
Unknown Shipment Details
The service was amazing. VERY fast process and shipping. On time. Excellent communication with customer. Definitely, I'm gonna use forward2me.com again!
Thanks for your kind comments, your feedback means a lot to us. We look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
Surprisingly quick but a little expensive
Thanks for taking the time to feed back to us. We use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using the postal network provides none of these. If you would like us to look at other shipping options in future for you then please get in touch.<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
I received what i ordered in time.
Thanks for your feedback. We look forward to shipping to you again in the future.<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
Great service
Thanks for your kind comments, we really appreciate your feedback.<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
Nice service a little bit expensive but really really fast
Thanks for taking the time to respond, we really appreciate your feedback. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look into different shipping options for you, for example Royal Mail then please get in touch.<br/>Kind Regards,<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
Easy to setup, good support and fast delivery
Many thanks for taking the time to respond, we really appreciate your feedback.<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
Pros:
Fast parcel redirection
Clear and understandable T&C
Cons:
Only one shippment option (DHL) brings speed (two days within The EU), but it's quite costly. I'd appreciate a new, "budget" optimised option.
Fast parcel redirection
Clear and understandable T&C
Cons:
Only one shippment option (DHL) brings speed (two days within The EU), but it's quite costly. I'd appreciate a new, "budget" optimised option.
Many thanks for your feedback, your views are important to us. If you would like us to look into different shipping option for you please get in touch - this is something we are looking to introduce on our website in the future but we haven't quite got there yet.<br/>Kind Regards,<br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
Very good service
Fast
Fast
Thanks for your kind comments, your views are really important to us.<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
the forwarding was processed efficiently and will definitely use forward2me again!
Many thanks for your feedback - we really appreciate it. We look forward to receiving more parcels for you in the future.<br/><br/>James
Unverified Customer
05 October 2012
Unknown Shipment Details
Great
Thanks for your feedback!<br/><br/>James
Unverified Customer
04 October 2012
Unknown Shipment Details
Great service. Shipping with tracking. Just in time
Thanks for your kind comments, we really appreciate your views.<br/><br/>James
Unverified Customer
04 October 2012
Unknown Shipment Details
great
Thanks for taking the time to leave your feedback - we look forward to shipping to you again in the future.<br/><br/>James
Unverified Customer
03 October 2012
Unknown Shipment Details
Super !
Thanks for your kind comments, we really appreciate your views.<br/><br/>James
Unverified Customer
03 October 2012
Unknown Shipment Details
Great service. I made multiple orders including delivery through amazon by amazon's different suppliers. I must have had about 10 separate suppliers delivering and forward2me consolidated it all - it was packed really well. I really liked being able to track where it was on its journey as well. That gave me a lot of confidence. Thanks!
Many thanks for taking the time to respond, we appreciate your feedback. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
03 October 2012
Unknown Shipment Details
I look forward to several items, can be shipped together?
Thanks for taking the time to respond. Offering a consolidation service on our website is something we are going to be introducing in the future. At the moment, please get in touch through email and we can consolidate your parcels for you.<br/>If you need any more information please don't hesitate to get in touch.<br/>Kind Regards,<br/><br/>James
Unverified Customer
03 October 2012
Unknown Shipment Details
Awesome cheap fast reliable to Australia!!
Thanks for your feedback, we really appreciate your kind comments.<br/><br/>James
Unverified Customer
03 October 2012
Unknown Shipment Details
Service was good and very quick, the Phone was a present so changing the email address, to prevent the person finding out was not a problem.
Courier did call me to ask for an invoice that was not included with the package, I called and spoke to Jamie who sent one over within 5-10 mins.
Thanks for getting it sorted so quick
Courier did call me to ask for an invoice that was not included with the package, I called and spoke to Jamie who sent one over within 5-10 mins.
Thanks for getting it sorted so quick
Many thanks for taking the time to respond. We're really pleased you were happy with the service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
02 October 2012
Unknown Shipment Details
the service worked flawlessly, there was no problem and the support was very good.
Many thanks for taking the time to respond to us. We're pleased to hear that you were happy with the service we provided and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
02 October 2012
Unknown Shipment Details
The service was fast and the delivery prompt. I thought it was a bit expensive for 1kg of goods so will be investigating other companies and options. A goods consolidation service would be a positive step to get value out of the shipping cost. As would the option to discard unnecessary packaging. My items arrived with all the plastic coathangers which would have added weight and bulk.
Thank you.
Thank you.
Many thanks for your feedback, your views are important to us. We are working on introducing a consolidation service on our website, however we currently offer this service if you get in touch through email. We do our best to reduce the size of your parcels such as discarding of any catalogues etc, if you would like us to remove coat hangers for you then we can do this.<br/>Please get in touch if you require any more information.<br/>Kind Regards,<br/><br/>James
Unverified Customer
01 October 2012
Unknown Shipment Details
Great - as always
Thanks for taking the time to leave your kind comments, we're pleased to hear you've been happy with our service and we look forward to shipping to you again in the future.<br/>Many Thanks,<br/><br/>James
Unverified Customer
01 October 2012
Unknown Shipment Details
Great Web site, easy to navigate. Communication excellent.
Only disappointment I had was there is no other choice than airfreight on processing screen. Found out later that I could have negotiated to use Royal Mail postage which would have saved me a heap of money.
Cheers
Western Australia
Only disappointment I had was there is no other choice than airfreight on processing screen. Found out later that I could have negotiated to use Royal Mail postage which would have saved me a heap of money.
Cheers
Western Australia
Thanks for your feedback, your views are important to us. We're working on introducing more shipping options for you to choose from, however as we are still a young company we haven't quite got there yet. If you want Royal Mail for any future shipments, please get in touch.<br/>Kind Regards,<br/><br/>James
Unverified Customer
01 October 2012
Unknown Shipment Details
Everything is good, thanks.
Thanks for taking the time to respond, we really appreciate it.<br/><br/>James
Unverified Customer
01 October 2012
Unknown Shipment Details
I liked the fact that I was contacted prior to shipment and asked whether I might have other items coming to include in the shipment.
Thanks for your feedback, your views are important to us!<br/><br/>James
Unverified Customer
28 September 2012
Unknown Shipment Details
They delivered fast my UK shopping to my home. I recommend this service :-)
Thanks for your feedback, we really appreciate your comments.<br/>Kind Regards,<br/><br/>James
Unverified Customer
28 September 2012
Unknown Shipment Details
Very very fast service, a bit expensive but definitely worth it!
Thanks for taking the time to respond to us, we're pleased you were happy with the service you received and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
28 September 2012
Unknown Shipment Details
i think that it was a little bit expensive but for the rest it was fast and excellant
Thanks for your kind comments. If you would like us to look into different shipping options for you in the future then please get in touch.<br/>Kind Regards,<br/><br/>James
Unverified Customer
28 September 2012
Unknown Shipment Details
Their service has so far been very reliable and they always answer emails very quickly and efficiently
Thanks for your kind comments. We're really pleased to hear that you've been satisfied with our service up to now and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
27 September 2012
Unknown Shipment Details
Very helpful people, and really fast shipping!
Many thanks for taking the time to leave us with your views. We look forward to receiving more parcels for you in the future.<br/><br/>James
Unverified Customer
27 September 2012
Unknown Shipment Details
Great, fast shipping
Thanks for your kind comments, your views mean a lot to us.<br/><br/>James
Unverified Customer
26 September 2012
Unknown Shipment Details
Simply perfect service! As soon an the package arrived at the warehouse, I was contacted to choose among the available shipping options. And as soon as the payment was made, the package was on its way to me, with its tracking number available right away. Definitely recommended.
Many thanks for taking the time to respond, we really appreciate your kind comments. <br/>Many Thanks,<br/><br/>James
Unverified Customer
26 September 2012
Unknown Shipment Details
The service was excellent was able to have our school dresses delivered in less than one week. Would definitely use again
Many thanks for your feedback, we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James