Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Jenny Whatman
21 October 2013
DHL Express Worldwide
JW
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>We're sorry to hear that the delivery of your parcel wasn't as smooth as it should have been. We're more than happy to look into different services for you, we do ship the majority of our parcels through DHL's premium, door to door fully tracked service but if you would prefer a different service please let us know.<br/><br/>If you have any further queries please don't hesitate to get in touch.<br/><br/>Kind Regards, <br/>James.
Luca Conti
21 October 2013
DHL Express Worldwide
LC
Fantastic service!
Very fast shipping, the day after they received the package was already in Italy.
Next time I will use this service again!
Very fast shipping, the day after they received the package was already in Italy.
Next time I will use this service again!
Many thanks for leaving your lovely comments.<br/><br/>It's great to hear that your parcel arrived quickly in Italy.<br/><br/>We're delighted that you plan to use our services again in the future. We look forward to hearing from you.<br/><br/>Kind Regards, <br/>Hilary.
Alessandro Molinari
21 October 2013
DHL Express Worldwide
AM
Excellent service and fast delivery to my home address.
A little bit expensive.
A little bit expensive.
Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>We're delighted to hear that you found our service was excellent and you received your parcel in good time. We ship the majority of our parcels through DHL's premium, for to door fully tracked service but we're more than happy to look into cheaper shipping options for you if you don't require the premium service.<br/><br/>We look forward to receiving more parcels for you in the future.<br/><br/>Kind Regards, <br/>James.
John G. Torp
21 October 2013
DHL Express Worldwide
JGT
Fast and easy delivery.
Thanks for leaving your feedback - your comments are important to us.<br/><br/>We're pleased that you thought we offered a fast and easy delivery service and hope you will use our services again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Pedro Marques
21 October 2013
DHL Express Worldwide
PM
5 stars
Thanks for your comments. <br/><br/>We're pleased to offer you a 5* service. We hope you will continue to use the services of forward2me in the future.<br/><br/>Kind Regards, <br/>Hilary.
Renzo De Renzi
21 October 2013
DHL Express Worldwide
RDR
Outstanding service, just 19 hours between the package arrival at my forward2me address and my place in Italy!!!
Many thanks for your kind comments - your feedback is important to us.<br/><br/>We're very pleased that you felt we offered outstanding service and that your parcel arrived very quickly to Italy.<br/><br/>We hope you will use us again to ship future packages.<br/><br/>Kind Regards, <br/>Hilary.
Javier Martin
21 October 2013
DHL Express Worldwide
JM
Perfect, very fast shipment to Spain (receive here next day of shipment) and good comunication with the seller! A++++
Perfecto, envío muy rápido a España (recibido aquí al día siguiente del envío) y buena comunicación con el vendedor!! A+++++
Perfecto, envío muy rápido a España (recibido aquí al día siguiente del envío) y buena comunicación con el vendedor!! A+++++
Many thanks for leaving your comments.<br/><br/>It's great that you found us easy to communicate with and that your shipment arrived quickly to Spain.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Christos Savva
21 October 2013
DHL Express Worldwide
CS
Very fast service. As soon as it was delivered I was notified and dispatch was within hours of my payment. Final delivery was excellent too.
Thank you for your feedback - your comments are important to us.<br/><br/>We're pleased that you were happy with both our communications with you and the very fast service offered.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Riccardo Ambrosio
17 October 2013
DHL Express Worldwide
RA
I used this service for the first time on my iPhone 5s shipment and I must say it is superb. The forwarding is extra fast, my phone arrived in 24 hours after hitting forward2me storage, and the customer care is astonishing. Everyone is kind and friendly and eager to help. Highly recommended!
keep up the good work guys
keep up the good work guys
Many thanks for taking the time to leave us your very kind comments. Your feedback is really important to us. <br/><br/>We're especially delighted that you thought our customer care was worth commenting on. We work hard to provide our customers with a fast, efficient and yet personal service and it's great that this is appreciated. <br/><br/>We're also delighted that you feel confident in recommending us to others.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Oleksandr Danylov
17 October 2013
DHL Economy Select
OD
And this time everything was excellent, I will stay your customer for life!!!
Thanks for your feedback - your comments are important to us.<br/><br/>We're very glad to hear that everything was excellent and that you will be happy to use our services again in the future.<br/><br/>Kind regards,<br/>Hilary.
roosmarijn reijmer
16 October 2013
DHL Express Worldwide
RR
Fast And safe
Thanks for leaving your comments.<br/><br/>We're pleased that you found the service to be both fast and safe.<br/><br/>We look forward to shipping more parcels for you in the future.<br/><br/>Kind regards,<br/>Hilary.
Nikolaos Nikolaou
16 October 2013
DHL Economy Select
NN
Excellent packaging and prompt delivery. Perfect communication and really helpful staff. Thank you!
Many thanks for taking the time to leave us your comments. Your feedback is really important to us.<br/><br/>We're especially delighted that you thought our staff were really helpful and that communication with yourself was good. We work hard to provide our customers with a fast, efficient and yet personal service and it's great that this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Francesco Sabato
16 October 2013
DHL Express Worldwide
FS
Good service, really fast
Thank you for your comments - your feedback is important to us.<br/><br/>It's good to hear that the service you received was really fast.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Ivan Bravio
16 October 2013
DHL Economy Select
IB
I am more than satisfied with your service !!
Cheap, fast, efficient, reliable !!!
Will recommend and use your service again that's for sure !!!
Cheap, fast, efficient, reliable !!!
Will recommend and use your service again that's for sure !!!
Many thanks for taking the time to leave your comments - your feedback is very important to us.<br/><br/>It's great to read such enthusiastic praise for the service we offer - thank you.<br/><br/>We're delighted that not only will you use the service again but also that you feel confident in recommending us to others.<br/><br/>Kind regards,<br/>Hilary.
Unverified Customer
15 October 2013
Unknown Shipment Details
The best 10+ no need other words
Many thanks for your kind words.<br/><br/>We work hard to provide our customers with an excellent, fast, efficient and personal service and it's great that this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Jan Petter Dragerengen
15 October 2013
DHL Economy Select
JPD
Fast service!
Thanks for your feedback.<br/><br/>I hope you will consider using our services again in the future. It's great that you were pleased with the speed of delivery.<br/><br/>Kind regards,<br/>Hilary.
Roger Molins
15 October 2013
DHL Express Worldwide
RM
Very fast shipment and delivery. Excellent service and communication. Will keep it in mind for future orders.
Many thanks for your positive comments. Your feedback is really important to us.<br/><br/>It's good to hear that you received excellent service and communication. We work very hard to provide our customers with an efficient, yet personal service and it's great when this is appreciated.<br/><br/>We do hope to be able to help you with any future shipments.<br/><br/>Kind regards,<br/>Hilary.
Spyros Theodoridis
15 October 2013
DHL Economy Select
ST
service has met expectations
Thank you for your comments.<br/><br/>We are pleased that the service you received met with your expectations.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Nick Smits
15 October 2013
DHL Express Worldwide
NS
=)
We're glad you thought our service was excellent and that you were happy with everything.<br/><br/>We look forward to hearing from you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Ivan Padovani
14 October 2013
DHL Express Worldwide
IP
Efficient service. Does exactly what is expected / hoped for.
Thanks for taking the time to leave your comments - your feedback is important to us.<br/><br/>We're very pleased that you thought our service was efficient and that it met with your expectations.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Marco Grigoletto
14 October 2013
DHL Express Worldwide
MG
They are always very fast and the packaging is really well done. I really don't have any issues with and I can only recommend their services
Many thanks for your positive comments.<br/><br/>It's great that you're pleased with both the speed of our service and also with the packaging.<br/><br/>We are delighted that you would recommend our services to others - this is a fantastic compliment for us.<br/><br/>Kind regards,<br/>Hilary.
Christine Micallef
14 October 2013
forward2me basic
CM
Excellent service.
Thanks for leaving us your feedback - this is important to us.<br/><br/>We're delighted that you thought that we provided excellent service and hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Froso Tranta Venizelou
14 October 2013
DHL Express Worldwide
FTV
Flawless service, fast delivery, excellent communication. I strongly recommend forward2me. Never faced any problems, on the contrary they have been very helpful. Thank you.
I've said it before i'll say it again though. Prices are a little bit high..!
I've said it before i'll say it again though. Prices are a little bit high..!
Many thanks for taking the time to leave us with your feedback - it's much appreciated.<br/>We're pleased that you haven't faced any problems with us and you would be happy to recommend forward2me. <br/>If you'd like us to look into different shipping options for your shipments please don't hesitate to get in touch - we'll be more than happy to look at alternatives to our door to door, fully tracked service.<br/>Have a great day.<br/><br/>Kind regards,<br/>James.
Liam Cahill
14 October 2013
DHL Express Worldwide
LC
Arrived sooner than I imagined. Thanks guys I will be using this service again.
Thanks for leaving us such positive feedback. Your comments are really important to us.<br/><br/>It's great to hear that you will use our service again in the future.<br/><br/>Kind regards,<br/>Hilary.
Marcel Peray
13 October 2013
DHL Express Worldwide
MP
Very fast and uncomplicated.
Many thanks for leaving your comments - your feedback is important to us.<br/><br/>We are glad you found the service both fast and uncomplicated and hope you will send more packages with us in the future.<br/><br/>Kind regards,<br/>Hilary.
Nur Aqilah Ismail
11 October 2013
DHL Express Worldwide
NAI
Amazing service. The higher shipping cost reflects speedy delivery. The seller messed up my ID but forward2me managed to identify me and contacted to confirm my order. Prompt communication. More than satisfied as a customer.
Thank you very much for taking the time to leave your comments. Your feedback is very important to us.<br/><br/>We're so pleased that you received amazing service and that despite the mess-up with your ID, your package arrived quickly.<br/><br/>We hope to be able to help you with more packages in the future.<br/><br/>Kind regards,<br/>Hilary.
Harry McFadin
10 October 2013
DHL Express Worldwide
HM
Excellent transaction. The process was very quick and painless and I received my package fast. Thanks for your help!
Thank you for your feedback. It's great to hear that everything went well.<br/><br/>We work very hard to ensure our customers receive fast, efficient and 'painless' service. It's great when our efforts our appreciated.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Carmen Gonzalez
10 October 2013
DHL Express Worldwide
CG
The service was super great
Thanks for your comments - your feedback is important to us.<br/><br/>It's good to hear that you had 'super great' service. We work hard to provide our customers with excellent service and it is always good to hear that this is appreciated.<br/><br/>Hopefully, we can help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Kim Roos
10 October 2013
DHL Express Worldwide
KR
Super fast delivery to Finland, the package arrived the following day.
Many thanks for leaving your comments.<br/><br/>We're very pleased that your package arrived in Finland the following day.<br/><br/>I hope we will be able to send more packages on to you in the future.<br/><br/>Kind regards,<br/>Hilary.
Michael Fox
10 October 2013
DHL Express Worldwide
MF
Very satisfied with service and consideration. Thank You!
Thank you so much for leaving us your feedback - your comments are very important to us.<br/><br/>It's great to hear that you were very satisfied with the service you received.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Raimonds Aronietis
09 October 2013
DHL Economy Select
RA
Very fast shipping to Belgium! Good service. Thank you!
Many thanks for your positive feedback.<br/><br/>We are very pleased that you were happy with our service and received your package quickly in Belgium.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards,<br/>Hilary.
Brian Wildgoose
09 October 2013
DHL Express Worldwide
BW
Having used SendOn in the past, your service beats them hands down,Last time I used Sendon it took 3 weeks for delivery.What we all need is a fast service not a delivery from U.K. to Malta that takes longer than USA to Malta.
Well done forward2me.
Well done forward2me.
Many thanks for taking the time to leave us with your feedback - it's much appreciated.<br/>We're really pleased to hear that you were happy with our service and that you found the delivery to be fast.<br/>We'll look forward to shipping more parcels to you in the future.<br/>Have a great day.<br/><br/>Kind regards,<br/>James.
Unverified Customer
09 October 2013
Unknown Shipment Details
Very efficient. Always helpful and very pleasant in their dealings with me.
Many thanks for your kind comments. We really appreciate our customers taking the time to provide us with their feedback.<br/><br/>We work very hard to provide our customers with an efficient, yet personal service and it is great to hear that this is appreciated. <br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Olga Schaefer
09 October 2013
DHL Economy Select
OS
Exzellent Service, fast and trustable. Priece sometimes too high.
Many thanks for your comments - we really appreciate it. <br/><br/>It's great to hear that you found our service to be excellent. We tend to use DHL's premium, tracked, door to door service <br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so. <br/><br/>We'll look forward to helping you again in the near future.<br/><br/>Kind Regards, <br/>James.
Lorenzo Bottan
09 October 2013
DHL Express Worldwide
LB
pretty expensive
Many thanks for your comments - we really appreciate it. <br/><br/>We're really sorry that you feel our service is pretty expensive.<br/>We tend to use DHL's premium, tracked, door to door service <br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so. We also take the time to re-pack your parcels to help reduce the shipping costs but if there's anything else we can do to help please let us know. <br/><br/>We look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards, <br/>James.
Joao Guimaraes
08 October 2013
DHL Express Worldwide
JG
Fast and effective, if a bit expensive.
Many thanks for your comments - we really appreciate it. <br/><br/>That's great to hear you found our service fast and effective although a little expensive. <br/><br/>We tend to use DHL's premium, tracked, door to door service <br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so. <br/><br/>We look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards, <br/>James.
Marco Dalla Stella
08 October 2013
DHL Express Worldwide
MDS
The customer care was perfect, shipping was fast. Just one note: I suggest to write in the faqs that no more than two phones can be sent in one package.
Many thanks for taking the time to leave us with your feedback.<br/>We really appreciate your comments - we'll take this on board and we'll look forward to shipping to you again in the near future.<br/>Have a great day.<br/><br/>Kind regards,<br/>James.
sammy debrincat
07 October 2013
DHL Express Worldwide
SD
very good service.a bit expensive but still remains the best way to receive items in the safest way of delivery.regards sam from malta
Many thanks for taking the time to leave us with your feedback - we appreciate your comments.<br/>We're pleased to hear that you found our service to be very good - we offer both the basic no frills service as well as the Express service to Malta but if you need any more information on these services please don't hesitate to get in touch.<br/>Kind Regards,<br/>James.
Rui Machado
07 October 2013
DHL Economy Select
RM
Perfect Service !!! :)
Thank you for leaving your comments - your feedback is important to us.<br/><br/>We work very hard to provide our customers with a personal service and it is great to hear that this is appreciated. <br/><br/>We hope to be hearing from you again.<br/><br/>Kind regards<br/>Hilary
IOANNIS KOUMARIANOS
07 October 2013
DHL Express Worldwide
IK
Thanks for yours efforts!
Thanks for leaving us your feedback - your comments are important to us.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Arch. Giuseppe Formica (338/23.46.308)
07 October 2013
DHL Express Worldwide
AGF
Servizio spettacolare! Acquistato Iphone dallo store, arrivato a loro il giorno dopo, che lo hanno rispedito immediatamente a me con DHL express super rapido, ed arrivato il mattino dopo. Costo spedizione proporzionato al servizio (€ 30): Imballo perfetto e corriere affidabile. Cosa dire.. felicissimo! 10+++++
Thank you for taking the time to leave your feedback. Your comments are important to us. Hope you don't mind but we've translated your comments using Google Translate: <br/><br/>"Spectacular service! Iphone bought from the store, came to them the next day, that they immediately sent back to me with DHL Express super fast, and it arrived the next morning. Shipping Cost proportionate to the service (€ 30): Packing perfect and reliable courier. What do you say .. happy!"<br/><br/>We delighted that you are so pleased with the service we offer. It's great that your phone arrived very quickly and that you felt the packaging was perfect.<br/><br/>We hope to be able to help you with any future packages?<br/><br/>Kind regards<br/>Hilary
AGF
I think is better this text:<br/><br/>"Spectacular service! Iphone bought from the store, came to them the next day, that they immediately sent to me with DHL Express super fast, and it arrived the next morning. Shipping cost proportionate to the service (€ 30): Packing perfect and reliable courier. What do I say .. very happy!" <br/><br/>Have a good day! :)
Charles Bajada
07 October 2013
forward2me basic
CB
Always great service. Cannot us for more. Well done.
Thank you for your feedback. Your comments are important to us.<br/><br/>We're glad to continue to provide you with great service. It's good to hear that our efforts are appreciated - thank you!<br/><br/>We hope to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Viktor Lenz
07 October 2013
DHL Express Worldwide
VL
Fast and cheap, will use again.
Thanks for leaving your comments - your feedback is really important to us.<br/><br/>We're very pleased that you found the service both fast and cheap.<br/><br/>It's great that you will use the service again. We look forward to hearing from you again in the future.<br/><br/>Kind regards<br/>Hilary
Ian Dutton
05 October 2013
DHL Express Worldwide
ID
Great service as always, Thanks.
Thanks for your comments. It's good to hear what our customers think of the service we provide.<br/><br/>We're delighted to continue to offer the same great service that our customers expect and deserve.<br/><br/>Hopefully we will hear from you again in the future?<br/><br/>Kind regards<br/>Hilary
Unverified Customer
04 October 2013
Unknown Shipment Details
Excellent service as always! Fast response, fast delivery!
Thanks for leaving your comments - always good to hear from our customers.<br/><br/>We're pleased that we continue to offer you excellent service with both a fast response time and fast delivery.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
nathanael muscat
04 October 2013
forward2me basic
NM
Forward2me is with you all along, you know your product is in safe hands.
Thanks for taking the time to leave us your comments. Your feedback is important to us.<br/><br/>We're very glad that you feel confident in our service and hope to be able to help you again in the future.<br/><br/>Kind regards<br/>Hilary
Michal Pardo
04 October 2013
DHL Express Worldwide
MP
Excellent, fast, package well secured. If only the shipping rates were a little lower!
Many thanks for taking the time to leave us with your feedback - it's much appreciated.<br/>it's great to hear that you received your package in good time in well secured. If you'd like us to look at other shipping options for you please don't hesitate to get in touch, we'll be more than happy to look into cheaper options for you.<br/><br/>Kind regards,<br/>James.
Ole Martin Handeland
04 October 2013
DHL Economy Select
OMH
:-)
We're very pleased that you found our service to be excellent.<br/><br/>We look forward to hearing from you again.<br/><br/>Kind regards<br/>Hilary
Oliver Collyer
04 October 2013
DHL Express Worldwide
OC
First parcel arrived on time. I'd mark them as Excellent if they added a prepaid taxes/duty option.
Many thanks for taking the time to leave us with your feedback - much appreciated.<br/>It's really difficult to predict the customs duty/taxes payable as it's different for every item and country and therefore this isn't something that we do. If there's anything else that we can help you with please get in touch.<br/>Have a great day.<br/><br/>Kind regards,<br/>James.
OC
Yeah I'm sure it's not easy but I've used the service 'MyAmericanShopper' from the US and they are able to calculate it precisely by looking up the code for the item(s) being ordered and it then gets charged as part of the DHL shipping fee. It then appears as 'DTP' (Duties Taxes Paid) on the customs documentation and customs in the receiving country then know that they collect the fees from DHL instead.<br/><br/>This saves the buyer a secondary financial transaction.<br/><br/>So I believe it's certainly doable and just depends on your ambitions to be second-to-none for this kind of service in the UK.<br/><br/>All the best<br/><br/>Oliver
ROSALIE SHEDDEN
04 October 2013
DHL Express Worldwide
RS
I received a personalized response when asking for 2 shipments to be packed together - in this automated age that is fantastic! Then the stuff arrived superfast - I really love forward2me!
Thanks for leaving us your very positive feedback - your comments are very important to us.<br/><br/>We are delighted that you received a quick and personal response. We work very hard to provide our customers with a personal service and it is great to hear that this is appreciated.<br/><br/>We look forward to helping you in the future.<br/><br/>Kind regards<br/>Hilary
The company that delivered my package (DHL Australia) lied about trying to deliver the package (i was home when they apparently tried to deliver it) and i wasn't able to get my package until a few days later.
The payment method, set-up and navigation of the site was easy to use.