Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
David Navarria
08 February 2013
DHL Express Worldwide
We're really pleased that you you like our service. Many thanks for taking the time to provide us with great feedback.<br/><br/>Kind regards,<br/><br/>Michelle.
DN
Fabulous! Quick and efficient service. No problems. Item was neatly packaged.
ANASTASIA KITSIOU
07 February 2013
DHL Express Worldwide
Many thanks for your kind comments and taking the time to feedback to us.<br/><br/>We look forward to being of service again, soon.<br/>Kind regards,<br/><br/>Michelle.
AK
Super fast delivery, great service, thank you very much!
Jussi Mäkilä
07 February 2013
DHL Express Worldwide
Thanks for taking the time to respond to us, we appreciate your comments. <br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments then, please get in touch. <br/><br/>We look forward to shipping to you again in the future. <br/><br/>Kind Regards,<br/><br/>Michelle.
JM
Hassle free. The shipment method is a bit exaggerated. Sure it was fast, but cost a lot too. I would've been fine just waiting for a week and paying a fourth of the price.
stefano laconi
07 February 2013
DHL Express Worldwide
Many thanks for you kind comments and letting us know you like our service. We hope you are enjoying your Nexus 4 and look forward to shipping parcels in the future, for you.<br/><br/>Kind regards,<br/><br/>Michelle.
SL
very good service! brilliant, fast, simple, inexpensive, allows you to have what is not sent in your country! my nexus 4 arrive in only 1 day! thank you f2me
Julien FILIPE
07 February 2013
DHL Express Worldwide
That's really excellent to hear - many thanks for taking the time to feedback to us.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
JF
Very good, Excellent communication. Nothing to add.
Evgeniya Shaposhnikova
07 February 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us, your views are really important to us.<br/><br/>We're really pleased that you're happy with our services - if we can provide any help at any stage, please do hesitate to contact us.<br/><br/>We look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
ES
Excellent communication and processing times. Fast response to queries. Will use the services again for sure.
Rui Banaco
06 February 2013
DHL Express Worldwide
Thank you for your kind comments - we appreciate your feedback.<br/><br/>We do our very best to turn around all parcels as quickly as possible so that you receive them in your destination country without delay. We're pleased that you like this.<br/><br/>We look forward to helping you again soon but in the meantime if we can provide assistance with anything please do not hesitate to contact us.<br/><br/>Kind Regards,<br/><br/>Janet.
RB
As soon the item arrived to them they were very very fast do send. It arrived next day. You can argue about prices and I think that they could be cheaper but at least the service is very good.
Thank you.
Thank you.
Unverified Customer
06 February 2013
Unknown Shipment Details
Thank you for taking the time to feedback to us - your comments are important to us.<br/><br/>We look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Best service possible
Alessandro Accattini
06 February 2013
DHL Express Worldwide
Many thanks for your kind comments - your feedback is important to us.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
AA
Really good service, fast and serious!!best!
Kevin Winfield
06 February 2013
DHL Express Worldwide
Many thanks for your kind comments - your feedback is important to us.<br/><br/>We're really pleased that we have solved your logistics problem and that you are now able to access the UK Ebay market.<br/><br/>We look forward to helping you again soon, but in the meantime please don't hesitate to contact us if we can assist you with anything.<br/><br/>Kind Regards,<br/><br/>Janet.
KW
First time user and very satisfied with this great, fast and effective service. Quite happy that I can now bid on hard-to-find eBay items exclusive to the UK, whereas before I was completely reliant upon the varying whims and sympathies of the seller. The shipping price offered was reasonable enough, considering the lack of alternatives, and delivery to me here in Canada was both fast and efficient. Would definitely recommend Forward2Me to anyone else interested in a similar type of service, as they take all of the worry out of what would otherwise be a logistical pain in the neck.
Tammy
06 February 2013
DHL Express Worldwide
T
Very efficient service.
Thank you for your kind comments - we appreciate your feedback, it's important to us.<br/>If we can assist with anything please do not hesitate to contact us.<br/><br/>Kind Regards,<br/><br/>Janet.
Andrea Tamburini
05 February 2013
DHL Express Worldwide
Thank you for your kind comments - your feedback is much appreciated.<br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
AT
Excellent and incredibly fast service
olga lazaridou
05 February 2013
DHL Economy Select
That's really good to hear - thank you for your feedback, it's really appreciated.<br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
OL
Excellent,REALLY fast service as always!!!
Gian Marco Tassi
05 February 2013
DHL Express Worldwide
We're really pleased that you're happy with what we do - thank you for your comments.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
GMT
Very very fast service! :)
stephen coleby
05 February 2013
DHL Express Worldwide
That's really good to hear, thank you for your kind comments.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
SC
fast and efficient service
Attila Behan
05 February 2013
DHL Economy Select
Many thanks for your kind comments - we really appreciate your feedback.<br/>We look forward to helping you again soon.In the meantime if we can help you with anything please do not hesitate to contact us.<br/><br/>Kind Regards,<br/><br/>Janet.
AB
I find this service to be pretty user friendly.
The process is well organized, the communication is clear,
delivery is timely.
It helps me a lot to organize my online shopping from the UK.
Thank you Forward2me Team!!!
The process is well organized, the communication is clear,
delivery is timely.
It helps me a lot to organize my online shopping from the UK.
Thank you Forward2me Team!!!
gabriele traversi
05 February 2013
DHL Express Worldwide
GT
Veramente veloce!
Many thanks for your feedback.<br/><br/>I hope you don't mind but I translated your comment for others to see<br/>''really fast''<br/>We really appreciate your feedback, it's important to us.<br/><br/>Kind Regards,<br/><br/>Janet.
simonetta pirrone
05 February 2013
DHL Express Worldwide
Thank you, your feedback is really appreciated.<br/><br/>If we can do anything to assist please do not hesitate to contact us. Meanwhile we look forward to helping you with more parcels in the future.<br/><br/>Kind Regards,<br/><br/>Janet.
SP
fast delivery, good comunication & good price!!!!
Recommended
Recommended
DIMITRA Koufogianni
05 February 2013
DHL Economy Select
That's really great to hear, thanks for letting us know, you're feedback is important to us.<br/><br/>We look forward to continuing to assist and help with all your shipments.<br/><br/>Kind Regards,<br/><br/>Janet.
DK
perfect service as always!!!!
paolo Agostini
05 February 2013
DHL Express Worldwide
Fantastic news - thank you for letting us know, your feedback is really important to us.<br/><br/>Kind Regards,<br/><br/>Janet.
PA
Perfect service!
Telmo Pragana
05 February 2013
DHL Express Worldwide
Many thanks for your kind words - your feedback is really appreciated.<br/>We look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
TP
Excelent service and support. I recommend it to everyone
Rui Antunes
05 February 2013
DHL Express Worldwide
That's really great news - thanks for letting us know.<br/>Look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
RA
Great service, very fast and professional. Recommended!
FABIO CIRILLO
04 February 2013
DHL Express Worldwide
Many thanks for your comments - they're really important to us.<br/><br/>We're really sorry about your address detail, we need to make sure we've corrected that before we send your next shipment. <br/>We're pleased that you managed to sort it out with DHL; we would have been more than happy to assist and do all we could at this end as well.<br/><br/>We look forward to helping you again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
FC
fast delivery, package arrived in good condition, but I have to say they missed a part of the address and delivery was put on hold. I had to call DHL to give them the whole address.
KONSTANTINOS FILIPPATOS
04 February 2013
DHL Express Worldwide
Thanks for your very kind comments - we really appreciate them.<br/><br/>We work hard to provide a really good service so it's good to hear that you've had a truly positive experience.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
KF
Excellent service , instant email replay, true professionals.
Isabel Lindsay
04 February 2013
DHL Express Worldwide
Many thanks for your kind comments, we really appreciate them.<br/><br/>It's really good to hear that we are the best forwarding service that you have used.<br/>We work hard to get it right for all our customers so it's really kind of you to endorse that for us.<br/><br/>Kind Regards,<br/><br/>Janet.
IL
Very easy, fast and pleasant transaction. Best parcel forwarding service I have used...
John G. Torp
04 February 2013
DHL Express Worldwide
Thank you for letting us know - much appreciated.<br/><br/>Kind Regards,<br/><br/>Janet.
JGT
Good price, fast delivery.
Steve Klein
04 February 2013
DHL Express Worldwide
Thanks you for taking the time to feed back to us - your comments are much appreciated and very important to us.<br/>We look forward to helping you again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
SK
What can I say. Fantastic service!! Easy to use and quick delivery. My warmest recomendations!!
Unverified Customer
04 February 2013
Unknown Shipment Details
Thank you for your kind comments and for taking the time to let us know - we appreciate it.<br/><br/>Kind Regards,<br/>Janet.<br/><br/>Janet.
Your response time is excellent and friendly...Keep up the great work
Mirko Bongiovanni
04 February 2013
DHL Express Worldwide
Thank you, that's really important to us - thank you for taking the time to let us know.<br/><br/>Kind Regards,<br/><br/>Janet.
MB
Very fast and smart Service
Terrie Webber
04 February 2013
DHL Express Worldwide
That's brilliant news - thanks for letting us know.<br/>We look forward to helping you again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
TW
Outstanding service. I was amazed how quickly my parcel arrived. Thankyou so much Forward2me :)
yean mee goh
04 February 2013
DHL Express Worldwide
Many thanks for taking the time to feedback to us - your comments about your experience of forward2me services are really important to us.<br/>We're really happy that you're pleased with what we do.<br/>We look forward to looking after your parcels again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
YMG
Thank you for being so thoughtful and helpful in helping me to consolidate and pack my parcels! You all had never disappointed with your great services ^.^
Claudio Esperanca
04 February 2013
DHL Express Worldwide
Thanks for your great comments - enjoy your new Nexus 4 and we hope to help you out again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
CE
Amazing service with a incredible fast delivery. 23 hours between arrival on forward to me address and delivery in Leiria, Portugal... In one one, "fantastique"...
Polo Wang
03 February 2013
DHL Express Worldwide
That's really good to hear that we did a great job for you - we hope to be able to help you out again very soon.<br/><br/>In the meantime enjoy your speakers.<br/><br/>Kind Regards,<br/><br/>Janet.
PW
Willing to do extra requests upon customer's need, which is very helpful.
Customer representative was treating me in great patient.
Excellent jobs~~~
Customer representative was treating me in great patient.
Excellent jobs~~~
Liv Gudvangen
02 February 2013
DHL Economy Select
That's really good to hear that you love our services - we look forward to helping you out again very soon.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>Janet.
LG
Very quick and cheap! Love it!
Juri Rabinstein
01 February 2013
DHL Economy Select
Many thanks for taking the time to feedback to us - your comments are really important to us.<br/><br/>We try to check everything that comes through the doors at forward2me and identify any damages/breakages before we organise to ship to the destination country/address.<br/><br/>We're really pleased that we were able to do this for you and you now have the desired product/item.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
JR
Well done! I ordered a receiver to Germany via forward2me, but the seller sent a wrong device. Thanks to the excellent service, I was able to notice the mistake immediately after arrival of the package at the forward2me depot, so the product could be exchanged fast and uncomplicated, before sending it to Germany.
Gregor Mesaric
01 February 2013
DHL Express Worldwide
GM
Super fast shipping and handling
Thanks for your kind comments - that's great to hear.<br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
george shaw
01 February 2013
DHL Express Worldwide
That's really great to hear - we look forward to looking after your parcels again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
GS
Fast, efficient, courteous and affordable
Tomas Sobka
31 January 2013
DHL Economy Select
That's really great to hear - thanks for letting us know.<br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>Janet.
TS
Good and fast dispatch
Rhiannon Meredith
30 January 2013
DHL Economy Select
That's really good to hear - many thanks for letting us know.<br/>We look forward to helping you again in the near future.<br/><br/>Kind Regards,<br/><br/>Janet.
RM
Quick delivery & well-packaged item thanks!
rabah saif
30 January 2013
DHL Express Worldwide
Many thanks for your feedback,it's important to us.<br/><br/>We're really keen to respond to our customer needs and comments and would really appreciate if you could let us know who/which company would have charged you $29.<br/>We're also keen to know if this is for the actual weight or volumetric weight.<br/>We look forward to hearing from you either on this forum or through customer services on our website.<br/><br/>Kind Regards,<br/><br/>Janet.
RS
excellent service, very fast
1kg costs: £35.67 dhl
others: 1kg $29 dhl
1kg costs: £35.67 dhl
others: 1kg $29 dhl
William Sereki
30 January 2013
DHL Express Worldwide
Many thanks for your feedback, it's really important to us.<br/><br/>We're really pleased that that you think we provide a fantastic service, we try really hard to get it right for our customers.<br/><br/>If there's ever anything we can do to help please get in touch through the website.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>Janet.
WS
Fantastic service, great communication. Received my items on time. Highly recommended!
Kher Yeoh
30 January 2013
DHL Express Worldwide
KY
Fast, helpful prompt service.
That's really great to hear, many thanks for letting us know.<br/>We look forward to helping you out again in the near future.<br/><br/>Kind Regards,<br/><br/>Janet.
Mary Joyce Silang
30 January 2013
DHL Express Worldwide
We're really pleased that you're really happy with our services. If we can do anything to help in the future please let us know.<br/><br/>Grazie Mille - (thank you very much)<br/><br/>Kind Regards,<br/><br/>Janet.
MJS
Very efficient service, really fast delivery. Now I can shop in UK! Grazie mille!
Edwin Balzan
29 January 2013
forward2me basic
We're really pleased that you're amazed by our services and encouraging to know that we are more competitive than an ebay seller.<br/><br/>Many thanks for passing the word around, we really appreciate it.<br/><br/>Have a great day and wee look forward to looking after you again at forward2me.<br/><br/>Kind Regards,<br/><br/>Janet.
EB
You continue to amaze me... routed another order onto you from eBay and the price worked out cheaper than the original merchant estimate - will definitely pass the word around!
Unverified Customer
29 January 2013
Unknown Shipment Details
We're really pleased that you are delighted with our services - we appreciate you letting us know.<br/><br/>I think I recall this shipment and that it was very large in size and not particularly heavy.<br/><br/>The couriers pricing is worked out on the volumetric weight of the item (the amount of space that it will take up on the aeroplane).<br/><br/>If you have something large in the future we could look at other shippping methods for you.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>Janet.
Delighted with the service, but the cost of the courier service was horrific. Had I known what that cost would be before we ordered the goods we would not have gone through with the transaction. This is no fault of Forward2me, but I will be very wary in future. The goods cost £89 and the courier some £123 !!
Caroline Butler
29 January 2013
DHL Express Worldwide
Many thanks for your kind comments.<br/><br/>That's great to hear that we are continuing to look after you and your parcels and maintained the same level of service that you enjoy.<br/><br/>Kind Regards,<br/><br/>Janet.
CB
Great service as usual
Jane Beck
29 January 2013
DHL Express Worldwide
Many thanks for responding to us, your feedback is important.<br/><br/>We're really pleased that you enjoy our fast delivery times/turnaround times and the customer services responses to your e-mails.<br/><br/>We take on board your requirements for a shipping service in between the door to door tracked service and the standard mail and thank you for raising this.<br/><br/>Kind Regards,<br/><br/>Janet.
JB
Very pleased with the quick delivery times and the response times to my various Email enquiries. I'd like to see some cheaper postage options, for instance something between the tracked/prompt delivery and the alternative untracked, 6wk delivery would be ideal.
Oleksandr Danylov
29 January 2013
DHL Economy Select
Many thanks for taking the time to let us know - we really appreciate your feedback. <br/>Kind Regards,<br/><br/>James
OD
I have been more then happy to get excellent service from these guys. Thank you!!
Debra Hill
29 January 2013
DHL Express Worldwide
Many thanks for taking the time to respond to us, we appreciate your kind comments.<br/>We look forward to helping you out again if you require our services in the future.<br/>Kind Regards,<br/><br/>James
DH
I was very happy with the excellent and professional personal shopper service forward 2 me provided to me. My goods were purchases and delivered with ultimate efficiency. Thank you.
Ka Ming Chan
28 January 2013
DHL Express Worldwide
Thanks for your feedback, we really appreciate your kind comments. We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James
KMC
Timely and excellent follow-up