forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.5 5

Based on 15819 reviews

Bruno Viberti 11 July 2014

DHL Economy Select

Many thanks for taking the time to provide us with your feedback. That's great to hear that you found our service excellent and that we provided you with a speedy service. We look forward to hearing from you again soon. Kind Regards Tracy.

Excellent and fast service, thank you!

Daniel Skaardal 11 July 2014

DHL Express Worldwide

Many thanks for confirming that you were happy with our service and all went well. We look forward to hearing from you again soon. Kind Regards Tracy.

thanks, no problems.

John Nielsen 10 July 2014

DHL Economy Select

Thank you for letting us know that we provide a super service, your comments are appreciated. We'll look forward to shipping your next parcel. Kind Regards Tracy.

Super

Julia Wright 10 July 2014

DHL Express Worldwide

That's great to hear that we have provided you with a fast, efficient service with excellent communication. Thank you for taking the time to provide us with your feedback. Have a great week. Kind Regards Tracy.

Fast efficient excellent communication, as always.

Laureen Fredella 10 July 2014

DHL Express Worldwide

Many thanks for your great comments regarding our service, we really appreciate this. We're so pleased that we provided you with a fast, reliable excellent service and look forward to hearing from you again soon. Kind Regards Tracy.

Seriously excellent service! Fast and reliable. Thanks!

João Marcos Silva 10 July 2014

DHL Express Worldwide

Many thanks for providing us with your feedback, we really appreciate this. That's great to hear that we continue to provide you with an excellent service. Have a great week. Kind Regards Tracy.

JMS

Excellent as usual!

Jose Maria Diaz Couce 09 July 2014

DPD Classic

JMD

Quite expensive but faster, at least the VAT should be include in the original price. From the payment late one week exactly to Spain.

Many thanks for taking the time to provide us with your feedback, this is very important to us. We're sorry to hear that shipping costs were more than expected and that you weren't aware that the Vat was to be added to the shipping costs. We continue to work with our shippers to provide our customers with a cost effective premium, tracked service - the price paid includes all processing, repackaging and export paperwork involved with your shipment. Thank you once again for the feedback you have provided, we'll ensure we pass your comments to our web-developers so we can continue to improve our website so our customers have all information to hand. We look forward to hearing from you again soon and hope you have a great evening. Kind Regards Tracy.

Matthew Savage 09 July 2014

DHL Express Worldwide

Thank you for letting us know that all went smoothly with your shipment and that we provided you with a great service. We look forward to hearing from you again soon. Kind Regards Tracy.

No problems. Great service!

Armand D'Elfant 09 July 2014

DHL Economy Select

That's great to hear that we provided an excellent service and that you are happy with the speed of your delivery. Thank you for taking the time to provide us with your feed back. Kind Regards Tracy.

Lighting fast processing in the forward2me warehouse, excellent service!

Unverified Customer 09 July 2014

Unknown Shipment Details

Many thanks for your kind comments we're really pleased that we have continued to provide you with a great service. Have a lovely evening. Kind Regards Tracy.

Great service as usual!!

jade ares 09 July 2014

DHL Express Worldwide

Many thanks for taking the time to provide us with your feedback. We're pleased to hear that we offered you excellent customer service overall and that your parcel arrived in excellent condition. Thank you for your recommendation. Kind Regards Tracy.

Very happy with their service. Excellent customer service and very prompt response on queries and requests. Parcel arrived in excellent condition. Highly recommended to everyone.

Abir Sabra 09 July 2014

DHL Express Worldwide

Many thanks for taking the time to provide us with your feedback, we really appreciate this. That's great to hear that you found we offered an excellent service. We look forward to receiving your next parcel. Have a great evening. Kind Regards Tracy.

Excellent service very very satisfied

Hrvoje Gregur 08 July 2014

DHL Economy Select

They responded to my inquires fast, even took few photos of the item prior to shipping.

Many thanks for your feedback, this is really important to us. We're really pleased to hear that you appreciated the service we provide and look forward to shipping more parcels for you in the future. Kind Regards Tracy.

Gurmeet Bhullar 08 July 2014

DHL Express Worldwide

Many thanks for taking the time to provide us with your feedback. It's great to hear that you have been happy with our service promptly replying to your emails. We look forward to hearing from you again soon. Kind Regards Tracy.

Responded to my emails promptly. Quick to dispatch.

Samuel Hopkins 08 July 2014

DHL Express Worldwide

Many thanks for your really positive comments. It's fantastic that you were so pleased with the service offered. We work very hard to provide a fast, reliable and professional service and it's great to read that this is appreciated. We hope to be able to help you again in the future. Kind Regards, Hilary.

Wow this place is A W E S O M E. Beyond my wildest expectations. It was so easy to use and worth every penny.

ROBERTO NAVES VILELA 07 July 2014

DHL Express Worldwide

Many thanks for your comments. We're really happy that you were pleased with both the great service provided but also with the price. We look forward to hearing from you again soon. Kind Regards, Hilary.

RNV

Great service , Best price . A+++++++

Linda Acay 07 July 2014

DHL Express Worldwide

Many thanks for your feedback. It's great that you are so pleased with your first order. We hope you will use us again in the future. Kind Regards, Hilary.

My first order with forward2me, and I`m very pleased!

Nicholas Atkinson 07 July 2014

DHL Express Worldwide

Thanks for your feedback - your comments are important to us. It's great that you found the service prompt and easy to use. We're delighted that you would recommend this service to anyone and hope that you will continue to use our service in the future. Kind Regards, Hilary.

Very prompt and easy service. Definitely recommend this to anyone.

Tammy Kopic 06 July 2014

DHL Express Worldwide

Thank you for leaving your comments - customer feedback is really important to us. We're pleased to be able to offer a fast service with great communication to our customers. We hope you will use our service again in the future. Kind Regards, Hilary.

Great communication and fast delivery of postage.

Issam Saadi 05 July 2014

DHL Economy Select

Many thanks or your comments - customer feedback is really important to us. We're pleased to offer an excellent service and to help with your purchases in any way. We hope you will use our service again in the future. Kind Regards, Hilary.

The service is excellent, they answered my requests very fast and they helped me to find the best way to change some goods that didn't fit me.

Mohamed Mabrook Ali 05 July 2014

DHL Express Worldwide

Many thanks for your feedback - customer comments are really important to us. It's great to be able to provide you with a great service. We hope you will continue shipping with us in the future. Kind Regards, Hilary.

MMA

Excellent service time and time again!

Bruce Schlaitzer 04 July 2014

DHL Express Worldwide

Many thanks for taking the time to leave us your comments. It's great that we continue to provide the kind of service you have come to expect from us. We look forward to your next 25 orders! Kind Regards, Hilary.

the team at forward2me continues to demonstrate first class service and judgement after over 25 orders! well done!

Attila Behan 04 July 2014

DHL Economy Select

Many thanks for leaving us such positive feedback. We're delighted to be able to offer a timely, reliable and user-friendly service. We hope you will use our service again in the future. Kind Regards, Hilary.

Timely, reliable and userfriendly service.
Thanks.
Attila from Budapest

Andrew Omoluabi 04 July 2014

DHL Express Worldwide

Many thanks for taking the time to leave your feedback. It's great that you thought we offered a 5 star service and that you appreciated the help given in purchasing your goods. We are lad your goods arrived quickly. We hope you will use our service again in the future. Kind Regards, Hilary.

The service I received was 5 star. Their assistance in purchasing the items was well appreciated and the delivery was timely. Thanks folks.

Jared Corlett 04 July 2014

DHL Express Worldwide

Many thanks for leaving your feedback - customer comments are really important to us. It's great that we helped you to overcome your doubts and scepticism about using a forwarding company. We're really pleased that the service offered was efficient and that your goods arrived quickly in Australia. We appreciate your recommendation and look forward to helping you with your shipments in the future. Kind Regards, Hilary.

i was skeptical at first about using a mail forwarding company.but all my doubts are now gone.i was contacted by Forward2me the day they received my parcel about confirmation on delivery addresses and pricing of postage.the same afternoon that they had already organized and shipped my parcel to me in Australia.....3 days later i had the goods....Highly recommend Forward2me and will be using you again :)
thanks

May Tan 04 July 2014

DHL Express Worldwide

Many thanks for your comments. We're delighted that you found our service to be fast and professional. It's great that you will definitely be using our service again. We look forward to hearing from you soon. Kind Regards, Hilary.

Fast, professional service. Not cheap, but I will definitely use again.

Christian Nuera 03 July 2014

DHL Express Worldwide

Many thanks for your feedback - customer comments are very important to us. It's great that your package arrived quickly and in good condition. We hope you will use forward2me again in the future. Kind Regards, Hilary.

The package arrived quicker than we expected and in very good condition. Great service!

Emma Lawne 03 July 2014

DHL Express Worldwide

Thank you so much for taking the time to leave your comments - customer feedback is really important to us. It's great that the personal shopping service worked out well for you and that your goods arrived quickly and in great condition. We're delighted that you would definitely use our service again and look forward to hearing from you soon. Kind Regards, Hilary.

I used the personal shopping and shipping service! I got Zara clothes delivered to Australia. I am so happy with the service, it was quick and efficient! I would definitely use forward to me again! It is quite expensive but it was worth it! The goods were here in super fast time and obv in great condition.

Paul Tomlinson 03 July 2014

DHL Express Worldwide

Thank you for your feedback. It's fantastic that you received great service from us. We hope you will use us again in the future. Kind Regards, Hilary.

Great Service :)

laura bergonzoni 02 July 2014

DHL Express Worldwide

Many thanks for your positive feedback. I have translated your comments - I hope you don't mind? "perfect service, nice and fast. compliments" It's great that you feel this way. We hope you will use the service again in the future. Kind Regards, Hilary.

servizio perfetto, curato e velocissimo. complimenti

antonios zorbalas 01 July 2014

DHL Express Worldwide

Many thanks for taking the time to feedback to us - much appreciated. We're really sorry that you felt it necessary to leave us a negative feedback. We like to look after our customers and want to improve things if that hasn't been the case. As your parcel falls into the higher value category we sent the shipping invoice for the DHL Express service - we are more than happy to quote for other services. We have functionality going live very soon which will enable you to choose your shipping courier. Hope this all helps We look forward to looking after your parcels very soon; shipping with a shipping method of your choice :-) Kind Regards Janet.

not offered cheaper postage it was very expensive

Jon Lee 01 July 2014

DHL Express Worldwide

Thank you for leaving your very kind comments. It's great that you comment on our friendliness, reliability and speedy delivery service. We work very hard for our customers to provide them with a professional and personal service. We look forward to helping you again very soon. Kind Regards, Hilary.

Thanks Forward2me to provide user friendly, reliable and quick delivery services. I will use this services often.

Kathy Novakovic 30 June 2014

DHL Express Worldwide

Many thanks for taking the time to leave us your comments. We're delighted that you received great service. It's really good that you would highly recommend our service and hope you will ship with us again very soon. Kind Regards, Hilary.

Great service - fast followthrought - highly recommend

David Rožić 30 June 2014

DHL Economy Select

Many thanks for your very kind comments - customer feedback is really important to us. It's fantastic to hear from a very satisfied customer who rates our service as 'premium'. We're delighted that you refer to our staff as being professional and meticulous and that your shipment arrived well packaged and quickly. We hope you will ship with us again in the future. Kind Regards, Hilary.

Again, I'm very satisfied. :) Professional and meticulous staff. Fast shipment and excellent packaging. Truly premium service.

linda kassel 30 June 2014

DHL Express Worldwide

The service is good. The consolidation fee is extremely high.
It would be nice to receive notifications of arrived ggods.

Mary D Caruana 30 June 2014

DHL Express Worldwide

Thanks for leaving us your feedback - customer comments are really important to us. Its great that you received good service from us and we hope to be able to help you again in the future. Kind Regards, Hilary.

MDC

I got a good service

Michel Payet 30 June 2014

DHL Express Worldwide

Thanks for leaving your comments. We're delighted that you found our service to be both affordable and reliable. We hope you will use our service again in the future. Kind Regards, Hilary.

Affordable and reliable!

Jennifer Higgins 30 June 2014

DHL Express Worldwide

Really good service. I'll be using Forward2me a lot more. Thanks

Thank you so much for leaving your comments - customer feedback is really important to us. We're pleased to be able to offer our customers a really good service that is both fast and reliable. It's great to see that you will be using our service a lot more in the future. We look forward to hearing from you soon. Kind Regards, Hilary.

Liz Johnston 28 June 2014

DHL Express Worldwide

Many thanks for your positive comments. It's great that your goods arrived quickly and in excellent condition. We're pleased that you thought we provided a very efficient service. We hope we can help you again on the future. Kind Regards, Hilary.

Goods arrived quickly in excellent condition. Many thanks for providing this very efficient service.

Francesco Catania LL.B (Melit) 27 June 2014

forward2me basic

Thanks for leaving us your feedback. It's great that just 1 word can sum up our service! We hope that you will use our service again in the future. Kind Regards, Hilary.

FCL

Amazing!!!!

Jorge Cesar Mariscal Melgar 27 June 2014

DHL Express Worldwide

JCM

The service has been great so far, however, I would have the following recommendations:
1. List all the items received by date, offer a check-list and a button to consolidate, similar to "myus.com".
2. Offer low-resolution pictures of new parcels/letters that arrive.
3. Offer more royal-mail postage options, such as EMS which is considerably cheaper than DHL.

Robert Gayner 26 June 2014

DHL Express Worldwide

Many thanks for taking the time to provide us with your feedback, this is very important to us. We're really pleased that you found our service excellent albeit a little pricey. The service we provide is a premium, tracked, door to door service. However, we are continually working with our shippers to obtain better deals for our customers. It's great that our parcel was quickly on it's way to you and that you were able to track it right to your door. We hope you will use the service again in the future. Kind Regards, Hilary.

A little pricey but excellent service. My item was on its way to me within an hour of making payment and I was able to track it right to my door. When you just have to have something from the UK forward2me is definitely the service to use.

Klaus P Brueck 26 June 2014

DHL Express Worldwide

Thank you for your comments. Your feedback is really important to us. We are very pleased that our service was great and reliable and hope that you will use us again in the future. Kind Regards, Hilary.

Great and reliable service.
12.June 2014 Filter Kit, Battery and Remote Control

Joseph Grange 26 June 2014

forward2me basic

Many thanks for your feedback. It's great that you felt we gave you excellent service. We hope you will use us again in the future. Kind Regards, Hilary.

Excellent Service

Akinniyi Aramide 26 June 2014

TNT Economy Express

These is the second time i have used the services of Forward2u and I am highly satisfied both in pricing, communication and speed. They are very good.

Many thanks for taking the time to send over your feedback, this is very important to us. That's great to hear that you are highly satisfied with our services as a whole and we hope to hear from you again soon. Have a lovely evening. Kind Regards Tracy.

Nathan Poyner 26 June 2014

DHL Express Worldwide

Many thanks for taking the time to provide us with your feedback and that we provided you with a speedy on forwarding service. We look forward to hearing from you again. Kind Regards Tracy.

Quick on-forwarding of parcel

Walter Fontes 25 June 2014

DHL Economy Select

We're so pleased that our forwarding service worked well for you and that you would highly recommend us - we really appreciate this. It's great to know that we provided you with an excellent service with good communication and that the consolidation service worked well. We look forward to hearing from you again soon and have a lovely evening. Kind Regards Tracy.

Good comunication, excellent services, quick to deliver. I love the consolidation ideia in order to save on shipping costs. Highly recommend.

Andrea De Camilli 25 June 2014

DHL Economy Select

Many thanks for your feedback, we really appreciate this. That's great to hear that our service worked well for you and you were happy with the consolidation service and delivery timescales. We're so pleased that you are looking to use our service again and look forward to hearing from you again soon. Kind Regards Tracy.

ADC

Bought a lot of stuff from UK and some seller were slow to send the items, forward2me waited patiently and collected all my stuff together.
Their shipping is a bit pricey but was impressed by the fast delivery time, so far so good and I hope to make soon some other business with F2M!

Sam Barbagallo 25 June 2014

DHL Express Worldwide

Many thanks for taking the time to send us your feedback, we really appreciate this. We're really pleased to hear that we have provided you with exceptional service albeit you have received problems with your delivery by DHL. We've checked this with DHL and it appears they outsource some of their deliveries to a third party and in this case to the local postal service. We're really sorry that the transit time and level of service has no where near met by DHL on this occasion. Going forward we're more than happy to offer you a standard mail service for your next shipment - the package would need to be 2 kg or under in weight and have total dimensions of not more than 90 cm in total. We hope this helps and please don't hesitate to contact us if you have any queries regarding your shipments. Kind Regards Tracy.

An exceptional service. Standard Royal Mail International postage would have been cheaper and just as reliable as DHL. In fact, DHL kept mis-delivering my parcel. In the end, I had to collect from the post office anyway!

Brian Wildgoose 25 June 2014

forward2me basic

That's great to hear that we continue to provide you with an excellent service and that you are happy with our packaging and delivery times. Thank you for providing us with your feedback and we look forward to hearing from you again soon. Kind Regards Tracy.

excellent service,as usual,.Item arrived in double quick time and well packed.
Many thanks.

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