Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Peter Toigo
08 August 2014
DHL Express Worldwide
PT
Efficient and fast.
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>We're really pleased to hear that we offered a fast and efficient service.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Daniel Rantala
07 August 2014
DHL Express Worldwide
DR
Fast service
That's great to hear that we provided you with a speedy service and we really appreciate your feedback.<br/><br/>We look forward to shipping your next parcel.<br/><br/>Kind Regards<br/><br/>Tracy.
Ary Ferreira da Cunha
07 August 2014
DHL Express Worldwide
AFD
The service was excellent. I would just consider having cheaper posting options that take longer to arrive and/or offer no tracking, so that clients don't use it just for a couple of items they really want but rather on a more regular basis.
Many thanks for taking the time to provide us with your comments, they are really important to us.<br/><br/>We're so pleased that we provided you with an excellent service.<br/><br/>We are able to offer an untracked postal service for small, lower value parcels, if you would like more details on this please let us know.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Kastytis Grigonis
07 August 2014
DHL Express Worldwide
KG
The book I ordered arrived quickly and in excellent condition. The shipping charges were excessive for something that size though, purely because I didn't have the option to select Royal Mail as a possible shipping method.
Royal Mail to Australia is very reliable and the one thing I think you could do to get your service on par with others internationally, is to offer insured & tracked Royal Mail as a shipping option. You're client base would also allow you to leverage better shipping deals from them.
Royal Mail to Australia is very reliable and the one thing I think you could do to get your service on par with others internationally, is to offer insured & tracked Royal Mail as a shipping option. You're client base would also allow you to leverage better shipping deals from them.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>That's great to hear that your package arrived quickly and in excellent condition however disappointed to hear you found that your shipping costs worked out to be more than expected.<br/><br/>We do offer a untracked postal service for small, low value parcels and would be happy to look at Royal Mail options next time you ship if your parcel meets the criteria.<br/><br/>We are currently working with our web developers to offer more shipping choices for our customers and hope to have this live in the next few months.<br/><br/>We hope this helps and look forward to hearing from you.<br/><br/>Kind Regards<br/><br/>Tracy.
Alexandros Markogiannakis
06 August 2014
DHL Express Worldwide
AM
Using for first time and was great,instant contact and delivery,great company !!
AM
Using for first time and was great,instant contact and delivery,great company,excellent service !!
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>We're so pleased that all went well with your first shipment and that you found our service excellent overall.<br/><br/>We hope to continue to provide you with the same level of service and look forward to receiving your next parcel.<br/><br/>Kind Regards<br/><br/>Tracy.
Pascal Inard
05 August 2014
DHL Express Worldwide
PI
Excellent service and value for money.
Many thanks for taking the time to provide us with your comments regarding our service, this is very important to us.<br/><br/>That's great to hear that you found we offered an excellent value for money service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Francesco Catania LL.B (Melit)
04 August 2014
forward2me basic
FCL
Amazing service!! Highly recommended!
Many thanks for taking the time to provide us with your comments and recommendation - we really appreciate this.<br/><br/>We're so pleased that we provided you with an amazing service and we look forward to receiving your next parcel.<br/><br/>Kind Regards<br/><br/>Tracy.
Chris Bush
04 August 2014
DHL Express Worldwide
CB
Amazing service with prompt shipping, great customer support and reasonable prices. Thanks!
Many thanks for providing us with your great feedback - we really appreciate this.<br/><br/>We're happy that you found our service amazing all round and we hope to be of service to you again soon. <br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Maikel Vergara
04 August 2014
DHL Economy Select
MV
Very satisfied customer. Very easy to use, and fast response. I used the personal shopper service as I didn't have UK creditcard, and there was no problem. The website is very informative and everything you need to know is there. I definitely use again.
MV
Used the personal shopper service, as I didn't have a UK creditcard. This was very easy to use. No muss, no fuss. Will definitely use again.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're so pleased that you were satisfied with our service and that you found our Personal Shopper service useful and easy to use.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Luis Ruiz Negrillo
02 August 2014
DHL Economy Select
LRN
Very good service,
Many thanks for providing us with your thoughts on our service, we really appreciate this.<br/><br/>We're so pleased we offered you a good service and look forward to receiving your next parcel.<br/><br/>Kind Regards<br/><br/>Tracy.
Unverified Customer
01 August 2014
Unknown Shipment Details
Thank you very much for your prompt dispatch, although my request is very complicated!
Many thanks for your kind comments - we really appreciate them.<br/><br/>We're so pleased we could help you and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Cheralena Thomas
31 July 2014
DHL Express Worldwide
CT
I was very sceptical, but this service is fantastic. It was fast, efficient and I had my goodies within a week! Would totally use them again.
Many thanks for providing us with your feedback relating to our services - we really appreciate this.<br/><br/>We're so pleased that although you were initially sceptical about our services that you found it fast, efficient and we provided you with a fantastic service.<br/><br/>We hope to ship many more parcels to you for many years to come and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Alexander Mifsud
31 July 2014
forward2me basic
AM
Good service. Improved since last time I used it. Well done.
Many thanks for providing us with your feedback.<br/><br/>We're so pleased that you received a good service from us - we are continually looking at improving our services and procedures and this is why your feedback is very important to us.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Unverified Customer
31 July 2014
Unknown Shipment Details
Incredible service, very efficient and great customer care... Thumbs up for the excellent job! Goods were dispatched quickly and received it within 3 days. Will definitely use it again.
We're really pleased to hear that you found our service very efficient and that you received your delivery in a timely manner.<br/><br/>Our customers are very important to us and we really appreciate that you found our customer care great.<br/><br/>We're so happy that you are looking to use our services again and we hope to hear from you soon.<br/><br/>Kind Regards<br/><br/>Tracy.
john felstead
31 July 2014
DHL Economy Select
JF
GREETINGS FROM FRANCE TOP CLASS WE WILL BE BACK AGAIN SOON THANK CHRIS FOR PACKING JOHN AND PAULINE
Many thanks for taking the time to provide us with your feedback - this is really important to us.<br/><br/>We're really pleased that you appreciate our service and look forward to hearing from you again soon when you are ready for your next supermarket shop.<br/><br/>Hope you have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Sarah Konbaz
31 July 2014
DHL Express Worldwide
SK
The service is ok, the customer service representative is excellent, though the prices are too high!
I used to ship piece by piece from other companies, and I thought your consolidation service will save me money, it's the other way around, it's costing me more
I have a similar service in usa, and the cost is much cheaper that forward to me. Also the whole process is faster and easier.
To be honest, I don't think lll use your service any more. But thank you for your efforts
I used to ship piece by piece from other companies, and I thought your consolidation service will save me money, it's the other way around, it's costing me more
I have a similar service in usa, and the cost is much cheaper that forward to me. Also the whole process is faster and easier.
To be honest, I don't think lll use your service any more. But thank you for your efforts
Many thanks for taking the time to provide us with your feedback – we really appreciate this.<br/><br/>That’s great to hear that we provided you with excellent service however we’re disappointed to hear that you found our prices are too high.<br/><br/>We are continually working with our shippers to provide our customers with the best available shipping prices and are hoping to have more options available on our website in the coming months. We don’t charge any annual or monthly fees and only charge a £2 initial fee for obtaining your UK forwarding address and many our customers usually find that using our consolidation service does save them money overall – we’re sorry if this hasn’t been the case for you on this occasion. All processing, repackaging and export paperwork costs are including in our shipping fees.<br/><br/>We’re also working with our web developers at present to automate many of our services which should make using our website easier and faster to use.<br/><br/>We’re sorry to hear that you don’t think you’ll use our services again and hope you will re-consider your decision.<br/><br/>Thank you once again for your time and we hope to hear from you again.<br/><br/>Kind Regards<br/><br/>Tracy.
Karen Smith
31 July 2014
DHL Express Worldwide
KS
I would highly recommend this excellent service
Many thanks for taking the time to recommend our service - it's really appreciated.<br/><br/>It's great to hear that we provided you with an excellent service and we look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards<br/><br/>Tracy.
Jamie Jones
30 July 2014
DHL Express Worldwide
JJ
I highly recommend this service, it's super speedy and I will use again.Thank you A+
Many thanks for taking the time to provide us with your excellent feedback - we really appreciate this.<br/><br/>We're so pleased that you would highly recommend our speedy service and that your looking to ship with us again.<br/><br/>We look forward to hearing from you soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Agostino Lotito
30 July 2014
DHL Express Worldwide
AL
Great service!
Many thanks for your great feedback - we really appreciate this.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Michael Papadopoulos
29 July 2014
DHL Express Worldwide
MP
The service is excellent. I received the item next day at my door (in Greece). The price is a little high, but for next day delivery from the UK, I guess it's OK. I only wish there was an option for cheaper delivery rates even if the items arrived a little later.
Many thanks for your taking the time to provide us with your feedback - we really appreciate this.<br/><br/>That's really good to hear that we provided you with an excellent speedy service albeit a little more expensive than expected.<br/><br/>We pride ourselves on providing a premium, tracked, door to door courier service to ensure that you receive a safe speedy delivery for your goods however we for very small low value parcels we do offer a untracked postal service. <br/><br/>If you would like more details regarding this service for your next shipment please let us know.<br/><br/>We hope this all helps and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Yingya Li
29 July 2014
DHL Express Worldwide
YL
great service. Fast respond, fast shipping. Love it.
That's great to hear that you love our shipping service and that all went well.<br/><br/>We'll look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Colin Tabone
29 July 2014
DHL Express Worldwide
CT
Feedback is that I was disappointed to receive the wrong choice of gift sent by suppliers. You could have letter posted it.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We’re sorry to hear that you were disappointed that you received the wrong gift sent by the supplier, we understand how frustrating this is. We’ve now taken the time to rectify this for you and we now have the correct gift. We’ll be more than happy to add this to your next shipment free of charge.<br/><br/>We hope this helps and look forward to receiving your next parcel.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Iulian Stanciu
29 July 2014
DHL Economy Select
IS
Excellent service, client oriented. Thank you!
Many thanks for providing us with your comments regarding our service - this is very important to us.<br/><br/>Our customers are the core of our business and we pride ourselves on our customer care - it's great to hear that you appreciated this.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Unverified Customer
28 July 2014
Unknown Shipment Details
Very quick and quite thorough
Many thanks for providing us with your comments regarding our service - we appreciate this.<br/><br/>We're so pleased that that all went well with your shipment.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Sean Stakes
28 July 2014
DHL Express Worldwide
SS
took awhile and was expensive, had to email them to tell them my package had arrived because they apparently received it and had no idea they did
Many thanks for your feedback - much appreciated.<br/><br/>We're sorry that you felt the need to leave us a negative feedback, we do our very best to take special care of our customers and their parcels.<br/>On this occasion your parcel arrived without your name or account number identifier so it sat in our unclaimed parcels section until you got in touch. We receive hundreds of parcels on a daily basis so if we receive one without a customer name or account number it is difficult to place. We rectified the situation as soon as you got in touch.<br/>Lots of our Australian customers shop at many stores and then ship all their items in one box which saves lots on shipping costs and eliminates the feeling that we are expensive...<br/>Please get in touch for help as to how to use your account to your best advantage, We are more than happy to help.<br/><br/>We hope you will continue to use forward2me and look forward to looking after your parcels once again, very soon.<br/><br/>Kind Regards<br/><br/>Janet<br/><br/>Janet Grundy<br/>Director.
Vitor Esteves
25 July 2014
DHL Express Worldwide
VE
Excellent Service from Uk to Portugal. Recommended!
That's great to hear that we provided you with an excellent service and many thanks for your recommendation.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Antonio Sousa Coutinho
25 July 2014
DHL Economy Select
ASC
Perfect and very professional, altough consolidation is a bit expensive for certain articles.
In future I will use their services again.
In future I will use their services again.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>That's great to hear that all went well and that we dealt with your shipment professionally.<br/><br/>We sorry that you have found the consolidation charges a bit expensive however this does save considerably on shipping individual items.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Stephanie Paracchini
25 July 2014
DHL Economy Select
SP
extremely helpful every step of the way. To my mind, good customer service is the foundation of a good business and Forward2me have great customer service. Rates are very reasonable, despatch times are prompt.
Thanks again guys for all your help with my last shipment.
Thanks again guys for all your help with my last shipment.
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's really good to hear that you found our team to be extremely helpful - we pride ourselves on our customer service and are so pleased we offered you a great service all round.<br/><br/>We hope to continue to help you with your shipments and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Cyro Brock Maida
25 July 2014
DHL Express Worldwide
CBM
Great timing, but the price to send it to Brazil is very expensive. Not worth it, unless it's really necessary.
Many thanks for taking the time to provide us with your feedback, this is really important to us.<br/><br/>We really sorry that you found our service more expensive than expected. For small low value parcels we are able to offer an untracked postal service if you prefer a cheaper slower service. If you would like us to look at this next time you ship please let us know.<br/><br/>Alternatively we do offer a consolidation service which can help you make shipping more cost effective. We collate your parcels as they arrive at your UK address and once you have finished your shopping we add these to one box an ship them altogether. If you would like more information about this service please let us know.<br/><br/>We hope this all helps and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Michael O'Connell
25 July 2014
DHL Express Worldwide
MO
Fast, professional service. Quick feedback on queries. Excellent website and customer service. Highly recommended.
Many thanks for taking the time to provide us with your comments, we really appreciate this and your recommendations.<br/><br/>We're really happy that you found our service excellent and that we offered you a professional service overall.<br/><br/>We look forward to shipping your next parcel.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Silja Mikkola Jensen
24 July 2014
DHL Economy Select
SMJ
Fantastic!!! I love this service!
Many thanks for your great comments regarding our service, we really appreciate them.<br/><br/>It's so good to hear that you love the service we provide and that you found this fantastic.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
gary tracey
24 July 2014
DHL Express Worldwide
GT
thank you for your quick service. gary tracey australia
GT
good service
That's great to hear that we provided you with a good service, many thanks for taking the time to provide us with your feedback.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Geraldine Morgan
24 July 2014
forward2me basic
GM
Very quick and efficient. Very nice friendly and helpful staff. prices could be more competitive. Thanks Geraldine Morgan
Many thanks for your feedback, this is very important to us.<br/><br/>That's great to hear that you found our service helpful, friendly and your shipment was dealt with quickly and efficiently.<br/><br/>We pride ourselves on providing a premium, tracked, door to door service and are continually working with our couriers to bring the best prices we can offer to our customers and are hoping to have more options available in the near future.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Jack Westerfer
24 July 2014
DHL Express Worldwide
JW
It's great service
JW
Great service and price
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're so happy that we offered you a great service and you were happy with our pricing.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards<br/><br/>Tracy.
John Zafra
23 July 2014
DHL Express Worldwide
JZ
Great service! Exactly what they offered with no hassles!
Many thanks for your providing us with your feedback, we really appreciate this.<br/><br/>We're really pleased to hear that we provided you with a great service and all went well.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Brian Wildgoose
21 July 2014
forward2me basic
BW
First class service as per usual.Item received in Malta in double quick time.Thanks once again to all the staff at forward2me.
Regards.
Brian.
Regards.
Brian.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're so pleased that the service provided was first class and that you were happy with your speedy delivery.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Steffen Hogenhaug
20 July 2014
DHL Economy Select
SH
Excellent international service and very professional and safety packed fragile goods.
We are very pleased ,so far, and will highly recommend Forward2me,for any company doing oversea business with UK.
We are very pleased ,so far, and will highly recommend Forward2me,for any company doing oversea business with UK.
Many thanks for your great comments and recommendations, we really appreciate this.<br/><br/>We hope to continue to provide you with an excellent service and hope to be of service to you for many years to come.<br/><br/>Kind Regards<br/><br/>Tracy.
Toni Pengelly
18 July 2014
DHL Express Worldwide
TP
Brilliant service! Fast, efficient. Combined various purchases and saved me freight money! ?
That's great to hear that we provided you with a brilliant service and everything worked well for you.<br/><br/>Thank you for taking the time to provide us with your comments and we look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Attila Csomor
17 July 2014
DPD Classic
AC
Thanks!
Many thanks for your comments, we're pleased you decided to use forward2me.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.
Jo Wells
16 July 2014
DHL Express Worldwide
JW
AWESOME, as always :)
Many thanks for your great comments.<br/><br/>We really appreciate this and hope to be of service to you for many more years to come.<br/><br/>Have a lovely week and we look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Lara Liddell
16 July 2014
DHL Express Worldwide
LL
Really great service - some of my order was wait listed and they ensure I knew what was happening.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're so pleased that we provided you with a really great service and that we kept you informed at every stage.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Hlynur Geir Richardsson
15 July 2014
DHL Express Worldwide
HGR
Fine serviceo
That's great to hear that we offered you a fine service.<br/><br/>We really appreciate your feedback and hope to be of service to you for many years to come.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Joe Ambrogio
15 July 2014
forward2me basic
JA
Service is very good if a bit expensive for small packet but I'm happy with the service.
Many thanks for taking the time to provide us with your comments.<br/><br/>That's really great to hear that you found our service very good albeit a bit more expensive than expected. The shipping costs include the processing, repackaging for international transit and all export paperwork involved in shipping your parcel.<br/><br/>Many of our customers use our consolidation service to save costs on shipping. If you are looking to make multiple purchases we can hold all your parcels until you have finished your shopping and add them all to one shipment.<br/><br/>We hope this helps and if you have any further questions regarding our consolidation service please don't hesitate to contact us. <br/><br/>Kind Regards,<br/>Tracy.<br/><br/>Kind Regards<br/><br/>Tracy.
Marlisa R. Kaptein
15 July 2014
DPD Classic
MRK
Satisfied.. Like always!
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we continue to provide you with a good service and you are totally satisfied.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
RONIS HADJI-STYLIANOU
15 July 2014
DHL Express Worldwide
RH
Very good service.
Items very well packaged.
Flexible service.
Completely satisfied
Items very well packaged.
Flexible service.
Completely satisfied
Many thanks for taking the time to provide us with your comments, this is really important to us.<br/><br/>We're really pleased that we provided you with a good, reliable, flexible service and that you were completely satisfied.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards<br/><br/>Tracy.
Paulius Svirka
15 July 2014
DHL Economy Select
PS
Perfect
Many thanks for your superb comment.<br/><br/>We really appreciate your feedback and hope you have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Louise Green
14 July 2014
forward2me basic
LG
Really pleased with delivery time, items etc. and very well packaged. Will definitely order through forward2me again in future.
Many thanks for your feedback, it's great to hear that you were happy with our service especially our delivery times and packaging.<br/><br/>We look forward to receiving many more parcels for you in the future.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
VASILEIOS PACHNELIS
13 July 2014
DHL Express Worldwide
VP
Convenient and...expensive.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased that you found our service convenient albeit the shipping costs were more than expected.<br/><br/>The service we provide is a premium, tracked, door to door service however if you are looking to ship small lower value parcels we are able to offer a standard mail service with no tracking or delivery guarantees.<br/><br/>Alternatively we do offer a consolidation service which is cost effective to use if you are looking to make multiple purchases. We hold all your packages until you have finished your shopping and then add them all to one shipment to save on shipping costs.<br/><br/>We hope this helps and if you would like us to look at alternative shipping options for you in the future please don't hesitate to contact us.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.
Chinyelum Morah
12 July 2014
DHL Express Worldwide
CM
My stuff arrived within a few days. It was well packaged.
That's great to hear that you received your package and all was well.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Thomas Hulshof
11 July 2014
DHL Economy Select
TH
Very good and very easy to use service!
Many thanks for your feedback, we really appreciate this.<br/><br/>It's really good to hear that we provided you with a good easy to use service and hope to hear from you again soon.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.