Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Karen Forbes
24 October 2014
DHL Express Worldwide
KF
I am a first time user from Australia and I found the service to be fantastic! I will be using forward2me again in future and will recommend the service to my family and friends.
Many thanks for taking the time to send over your feedback, this is very important to us.<br/><br/>We're really happy that you had a fantastic experience with forward2me and that you will recommend us to your family and friends - thank you very much for this.<br/><br/>We'll look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Jan Bedenham
24 October 2014
DHL Express Worldwide
Many thanks for your kind comments, we really appreciate them.<br/><br/>We're so pleased that we have provided you with excellent service and would like to thank you for recommending you to your friends and family.<br/><br/>We'll look forward to receiving your next parcel.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
JB
Fast, reliable and reasonably priced.
Have recommended Forward2me to friends and family.
Will be ordering more goods shortly.
I would also like to take this opportunity to personal thank the Team at Forward2me for the excellent service provided.
Have recommended Forward2me to friends and family.
Will be ordering more goods shortly.
I would also like to take this opportunity to personal thank the Team at Forward2me for the excellent service provided.
olga lazaridou
24 October 2014
DHL Express Worldwide
Many thanks for your excellent comments.<br/><br/>We're so pleased that you think we are the best forwarding company and that our staff are really helpful.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
OL
Excellent ,really helpful team!!! The best forwarding company!!!
Edah Ithnain
24 October 2014
DHL Express Worldwide
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>We're really pleased that you were happy with our packaging and that you received your parcel quickly albeit the price a little more than expected.<br/><br/>The service we offer is a premium, tracked, door to door service and that's great to hear that you are looking to use our service again.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
EI
Forward2me repacked the items bought well/ compactly enough and parcel was sent very quickly. Great service though the price was not quite the lowest. Would use their service again.
Jack Westerfer
24 October 2014
DHL Express Worldwide
Many thanks for your great comments.<br/><br/>We hope to be of assistance to you again soon.<br/><br/>Kind Regards,<br/>Tracy.
JW
Great fast awesome
Robert Stillers
23 October 2014
DPD Classic
Many thanks for your kind comments, we really appreciate them.<br/><br/>We're so pleased you we provided you with a great service.<br/><br/>Kind Regards,<br/>Tracy.
RS
Nice staff, great performance!
Timon Uhrina
23 October 2014
DPD Classic
Many thanks for providing with your feedback, we really appreciate this.<br/><br/>That's great that we provided you with a speedy service with excellent communication.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
TU
Very fast, excellent communication
John G. Torp
22 October 2014
DHL Economy Select
That's great to hear that we continue to offer you a speedy shipping.<br/><br/>Many thanks for your feedback and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
JGT
Fast shipping as always
Leanne Holland
22 October 2014
DHL Express Worldwide
Many thanks for your feedback, that's great to hear that you thought we provided you with an excellent service which was quick and reliable.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
LH
Excellent service. Quick and reliable.
Unverified Customer
21 October 2014
Unknown Shipment Details
Many thanks for your feedback, we're really pleased that you received fast communication and very good service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
fast comunication, very good service, will use again
cosimo de angelis
21 October 2014
UPS Standard Single
Many thanks for letting us know that you received a speedy accurate service from forward2me.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CDA
very fast and accurate
Peter Friberg
20 October 2014
UPS Standard Single
We're really pleased to hear that you received an excellent service from forward2me, thank you for letting us know.<br/><br/>Kind Regards,<br/>Tracy.
PF
Excellent service
Cosmin Dusleag
20 October 2014
Untracked Budget
CD
They have an Excellent Customer Service team, too bad the rates are bit high. Thanks for the great service.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're so pleased that you received excellent service from forward2me albeit you found the shipping rates a bit high.<br/><br/>The service we provide includes the use of your own unique forward2me address, the acceptance and processing of your parcel including repackaging to ensure that your parcel is safe and secure for international shipping also all export paperwork required. Like lots of other forwarding companies we don't charge any monthly or annual fees.<br/><br/>We hope this helps and that you decide to ship with us again soon.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
Rob McKenzie
20 October 2014
DHL Economy Select
Many thanks for your feedback, we really appreciate this.<br/><br/>We're really pleased that you found our service good and efficient.<br/><br/>Kind Regards,<br/>Tracy.
RM
The service is good and efficient.
Mohd Khairulnizam Naser
19 October 2014
DHL Express Worldwide
Many thanks for your feedback and recommendations.<br/><br/>That's great that you received a fast, reliable and good service.<br/><br/>Kind Regards,<br/>Tracy.
MKN
Fast, reliable and very good service.I will surely recomend forward2me to others.
Mircea Cristian Tenea
18 October 2014
DHL Economy Select
Many thanks for your great comments, we're really pleased that you are happy with our service.<br/><br/>Kind Regards,<br/>Tracy.
MCT
Fast, reliable, excellent communication.
rosemary copeland
18 October 2014
DHL Economy Select
Many thanks for taking the time to feedback us.<br/><br/>We're pleased to hear that we provided you with a great service.<br/><br/>Kind Regards,<br/>Tracy.
RC
Great service.
Akinniyi Aramide
17 October 2014
DHL Economy Select
That's great to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
AA
I am very satisfied?
Thank,you
Thank,you
ROBERT DE RIDDER
17 October 2014
DHL Express Worldwide
RDR
Overall very pleased with the service provided by forward2me. The use of quality couriers such as DHL and Fedex is also very important and gives good peace of mind.
Many thanks for taking the time to provide us with your comments.<br/><br/>We're so pleased that you were happy with our service and that we provided you with peace of mind with our premium, tracked, door to door courier service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Jennifer Mees-Boger
17 October 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us, we're really pleased that everything worked well for you.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
JM
Shipping worked great.
Otto Lok Tao Lam
17 October 2014
DHL Express Worldwide
Many thanks for your feedback, it's really appreciated.<br/><br/>That's great to hear that everything arrived in good condition.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
OLT
Everything arrived in good condition
Javier Martínez Aníbarro
16 October 2014
DHL Economy Select
Many thanks for your great comments, we really appreciate this.<br/><br/>Have a lovely weekend.<br/><br/>Kind Regards,<br/>Tracy.
JMA
You are awesome
Narasimhan T V
16 October 2014
DHL Express Worldwide
Many thanks for your great feedback, we really appreciate this.<br/><br/>We're really pleased that you feel we do a good job and we offered you the best service.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
NTV
I got the very best services that I can. Keep up the good job.
Lynette Lambert
16 October 2014
UPS Express Saver
Many thanks for taking the time to provide us with your comments, we really appreciate this.<br/><br/>That's great to hear that we were very helpful, efficient and responsive.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
LL
Very helpful
very efficient
very responsive
very efficient
very responsive
Dwight Aubrey
15 October 2014
DHL Express Worldwide
Many thanks for your feedback, we're really pleased that you are happy with our service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DA
Very happy
Supanee Techadamrongsin
15 October 2014
DHL Express Worldwide
Many thanks for your feedback, we're really pleased our service worked well for you.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
ST
NICE.
Antonio Farragolo
14 October 2014
UPS Standard Single
Many thanks for leaving your feedback, it’s really important to us. Sincere apologies for the delay in getting back to you.<br/><br/>We feel that your situation hasn’t taken best advantage of our services which has probably lead to you feeling that you’ve paid more than you would have liked to, we’re sorry about that.<br/><br/>We received a parcel for you on the 30 Sept and you paid for the shipping invoice.<br/>Without us realising (parcel was processed by another processor) we received another one on the same day. This could have been put together with your first parcel and reduced your shipping costs.<br/>We received another parcel on the 2 October once your first two shipments had left us two days previously. Again this could have been put with the other items and shipped altogether as one to reduce your shipping costs once again.<br/>Customers usually e-mail in to forward2me to tell us if they are sending us several parcels so that we can consolidate them into one, however we are currently working on our site to allow you to tell us when and how you would like to ship your parcels.<br/><br/>We are currently holding a shipment of Lithium batteries for you – there is a Dangerous Goods shipping charge applied to this for the extra processes involved at the request of our couriers. This includes special packing, labelling and export paperwork. Please let us know when you would like this processing as we’d be more than happy to help.<br/><br/>We hope this all helps to explain the situation and we hope that we can look after your parcels again very soon.<br/><br/>Kind Regards,<br/><br/>Janet<br/><br/>Janet Grundy<br/>Operations Director
AF
Always trying to give the best service, and stealing the greatest amount of money that they can for that.
Thank you very much, but f2me lost a client.
Wishing you the best
Regards
AJF
Thank you very much, but f2me lost a client.
Wishing you the best
Regards
AJF
Alvaro G. Crocco
14 October 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us, this is really important to us.<br/><br/>We're really pleased that your first experience went well with forward2me and that the service was perfect for you.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AGC
first time i use it and the service is perfect for People like me that all the good i buy are from UK thanks Alvaro
Antonio Fontinha
14 October 2014
DHL Express Worldwide
Many thanks for your great comments, they are appreciated.<br/><br/>We're really pleased to hear that you received a fantastic, speedy service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AF
Fantastic service, very fast sending the package. Thank you for your great service.
Sandor Deak
14 October 2014
DPD Classic
Many thanks for providing us with your feedback, this is really important to us.<br/><br/>That's great to hear that we offered you quick reliable shipping although you would prefer more shipping options.<br/><br/>We are now able to offer a variety of shippers including DHL, DPD, TNT and UPS. For small low value parcels we can also offer an untracked postal service.<br/><br/>We hope this helps however if you have any further assistance next time you ship please don't hesitate to get in touch.<br/><br/>Kind Regards,<br/>Tracy.
SD
Quick and reliable shipping, somewhat high prices. Automatically offered the most expensive option, no selfservice way to change this. Had to contact support.
Jessica Surya
14 October 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us. <br/><br/>That's great to hear that you found forward2me offered you excellent customer service and that we were able to resolve any issues you were experiencing.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
JS
Excellent customer service, they replied to my messages really quick and helped me to resolve problems. I will definitely use the service again!
Man Fai Ho
14 October 2014
DHL Express Worldwide
Many thanks for providing us with your feedback, it's really appreciated.<br/><br/>We're so pleased that you received good service from forward2me albeit a little more expensive than expected.<br/><br/>We pride ourselves in offering a premium, tracked, door to door delivery service and the shipping price includes the use of your forward2me address, the processing, repackaging of your parcel for safe international transit and all export paperwork required. We don't charge a monthly or annual fee like lots of other forwarders. <br/><br/>For small low value parcels we do offer an untracked postal service, if you would like more details for this service next time you ship please let us know.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
MFH
Everything is good in service delivery except the price is a bit of experience compared with other forwarders I used in US.
Eren Clark
13 October 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're so pleased that after your initial reservations your experience with forward2me went well and that you are looking to use our service again soon.<br/><br/>We'll look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
EC
This was my first experience with forward2me, and to be honest I was very worried that the service would not be high quality. I was pleasantly surprised that the service was very quick and completely painless. No problems or delays, and I'm already planning my next purchase through this service.
Christiane Dubois
13 October 2014
Untracked Budget
Many thanks for your great comments, we're really pleased that you received a first class service and that you would highly recommend us.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
CD
Thank you so much for your first class service! HIghly recommended!
Alexandru Tita
13 October 2014
DHL Economy Select
Many thanks for taking the time to provide us with your comments, these are really important to us.<br/><br/>We're so happy that you appreciated our great customer service and you received your package quickly and that it was well packaged. We pride our selves on taking great care of our customers and their packages.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AT
The parcel arrived quickly and nicely packaged. And also great customer service! I am very satisfied!
Mr Geoffrey terry
13 October 2014
DPD Classic
MGT
I was surprised at the extent of the service - very impressed.
I had, without due care included a couple of items that were considered to require transport in lower temperatures. They were removed, returned to Safeway and I was not charged for causing extra work.
I should perhaps mention that of the two packed boxes, one was crushed and several tinned items inside dented. I appreciate that there is a limit to the extent of packaging that can be utilised. Fortunately no glass jars were damaged. Consequently all was well.
Thank you,
Geoffrey
I had, without due care included a couple of items that were considered to require transport in lower temperatures. They were removed, returned to Safeway and I was not charged for causing extra work.
I should perhaps mention that of the two packed boxes, one was crushed and several tinned items inside dented. I appreciate that there is a limit to the extent of packaging that can be utilised. Fortunately no glass jars were damaged. Consequently all was well.
Thank you,
Geoffrey
Dimitris Dimos
13 October 2014
DHL Express Worldwide
Many thanks for providing us with your comments - we're really pleased to hear all went smoothly.<br/><br/>Kind Regards,<br/>Tracy.
DD
Smooth transaction
Thenjiwe Vilakazi
10 October 2014
DHL Express Worldwide
That's great to hear that you received excellent service from forward2me.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
TV
I have had nothing but excellent service from forward2me. Thanks
Robertas Dovainys
09 October 2014
DHL Economy Select
Many thanks for taking the time to feedback us, we really appreciate this.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RD
Thanks...
PAULINE KESS0GLIDOU
09 October 2014
DHL Economy Select
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're so pleased that you continue to be happy with our service and that we offer very good communication.<br/><br/>We hope to provide you with a great service for many many years.<br/><br/>Have a lovely weekend.<br/><br/>Kind Regards,<br/>Tracy.
PK
Always very happy to receive my boxes safe. All the team is very kind .There is a very good communication and I feel very satisfied with the services provided.I am thankful because I can buy items from the UK market and they are forward2me easily and fast.
Many kind regards to all.!!
Congrats for your excellent job !
Many kind regards to all.!!
Congrats for your excellent job !
Unverified Customer
09 October 2014
Unknown Shipment Details
Many thanks for taking the time to feedback us.<br/><br/>That's really great to hear that we provided you with excellent service.<br/><br/>Have a lovely weekend.<br/><br/>Kind Regards,<br/>Tracy.
Excellent service A+++++++++++++++++
Renier Pieterse
09 October 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback and for your recommendation.<br/><br/>That's great to hear that we provided you with excellent friendly service. <br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RP
Excellent services, best clientele and everyone are very friendly....
Will recommend this service to anyone.
Will recommend this service to anyone.
Sarah Nicholson
09 October 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback.<br/><br/>We really appreciate your comments and are pleased that we offered you a speedy, friendly service.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
SN
Fast shipping friendly communication, very good :)
Katherine Parker
08 October 2014
Royal Mail Tracked
Many thanks for providing us with your comments, we appreciate this.<br/><br/>That's great that you were happy with our speedy service and that your goods were well packaged, we pride ourselves on taking great care of our customers parcels.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
KP
Fast shipping and well packaged
ZACHARI KALLIOPI
08 October 2014
Untracked Budget
ZK
Very satisfied , helpful and good service
Used it two times and both excellent.
Used it two times and both excellent.
Many thanks for your kind comments, this is really important to us.<br/><br/>We're really happy to hear that you were very satisfied with the excellent and helpful service we offered you.<br/><br/>We look forward to your continued support.<br/><br/>Kind Regards,<br/>Tracy.
Gianluca Marini
08 October 2014
DHL Economy Select
Many thanks for taking the time to provide us with your comments, these are really important to us.<br/><br/>That's great to hear that you received an excellent service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
GM
Excellent service, as usual, and - above all - with a great attemption to the customer!! Thanks!!
Unverified Customer
07 October 2014
Unknown Shipment Details
Many thanks for your kind comments, these are really appreciated.<br/><br/>We're really happy to hear that you appreciated our personal touch, we pride ourselves on taking great care of our customers and their parcels - we think this makes a great company.<br/><br/>We hope to hear from you again soon.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
Great job - in my case, I appreciated the patience and flexibility that F2M showed, and I really felt the human touch - not like this was just some company on the internet with a paid call centre, but with real people who cared about the business. Thank you very much!
Pedro Marques
07 October 2014
DHL Express Worldwide
Many thanks for your feedback.<br/><br/>We're so pleased you are happy with our service.<br/><br/>Have a lovely weekend.<br/><br/>Kind Regards,<br/>Tracy.
PM
Nice
Luca Barbaro
07 October 2014
DHL Express Worldwide
Many thanks for your feedback, it's very important to us.<br/><br/>It's great to hear all went well.<br/><br/>Kind Regards,<br/>Tracy.
LB
All ok
Ernst Richard Myrbakk
07 October 2014
UPS Standard Single
Many thanks for your great comments relating to our service, we really appreciate this.<br/><br/>We're so pleased that you received an excellent, speedy delivery from us and all went smoothly.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
ERM
Excellent service! Speedy delivery and everything went smooth.