forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.5 5

Based on 15820 reviews

Leonor Boga 21 November 2013

DHL Express Worldwide

The delivery was very quick! The package was in perfect conditions!

Thank you for your comments. We're glad your package arrived quickly and in perfect condition. We hope we can help you with any future shipments you may have? Kind regards, Hilary.

Matthew Frost 21 November 2013

DHL Economy Select

Living in Switzerland and no longer having a GBP credit card I used the Shop on behalf of service to get me 2 cases of beer that is not available outside the UK. They bought this at special offer prices from Asda for me and shipped it at a very low rate which worked out much cheaper than britishcornershop.com or the brewery itself; so I was very pleased with the service. One suggestion to improve: when exporting to non-EU countries it is possible to reclaim UK VAT and subtract this from the price as VAT in the receiving country is then charged in the import process, so I had to pay swiss VAT on top. Other online exporters can manage this subtraction somehow; could you ?

Christine Freitag 21 November 2013

DHL Express Worldwide

Service was fast and as promised, so excellent. And I'm glad the service exists! But the pricing (in my case over 20 Pound for just a light book) could be a bit more customer-friendly.

Luís Santos 21 November 2013

DHL Express Worldwide

A little expensive, but works great and fast. Recommended.

Many thanks for your comments - your feedback is important to us. We're glad that you felt our service works great and is fast. However, we are sorry you felt the price was a little expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Joanna Leung 20 November 2013

DHL Express Worldwide

Amazing service

Thank you for your feedback. We're delighted that you feel we offer you an amazing service. We work very hard to provide a fast, professional and efficient service to our customers and it's great when this is appreciated. We look forward to helping you again in the future. Kind regards, Hilary.

Saulo Boavista 20 November 2013

DHL Economy Select

Very satisfied first time customer. Package arrived on time and fully tracked. Totally recommended service. Thanks.

Many thanks for your very positive comments - your feedback is important to us. It's great to hear that you are a very satisfied, first-time customer and that you would recommend our service. We look forward to shipping more parcels for you in the future. Kind regards, Hilary.

nikolaos granitsas 20 November 2013

DHL Express Worldwide

Efficient but expensive service

Many thanks for your comments - your feedback is important to us. We're glad that you felt you received an efficient service. However, we are sorry you felt the price was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

yes, the service is good, but please let me choose the shipping way, otherwise you restrict your service on items that there is no other way to obtain them. Items that cost less than 30 pounds , I prefer not to buy them as the final cost is elevated.

Konstantinos Kalyvas 20 November 2013

DHL Express Worldwide

Thank you very much once again for the wonderful services.

Thank you for your comments. Customer feedback is very important to us. It's great that you feel we offer a wonderful service and hope you will ship more parcels with us in the future. Kind regards, Hilary.

Georgios Paratsokas 20 November 2013

DHL Express Worldwide

I could not believe how fast you send my parcel, excellent service. I would like it to be a bit cheaper but we cant have everything. Keep up the good work.

Many thanks for your comments - your feedback is important to us. We're glad that you felt you received excellent service. We can provide other cheaper methods of delivery but these have absolutely no guarantees. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Thank you for your explanation, i hadn't thought of all of that. You still remain the best forward service available.

Jenna Koli 20 November 2013

DHL Economy Select

First time that I used this service and had to order more asap, reliable and fast! Thank you! :)

- Jenna -

Thanks for your feedback - your comments are important to us. It's great that your thought our service was both reliable and fast. We look forward to hearing from you again very soon. Kind regards, Hilary.

Angelo Claro 20 November 2013

DHL Express Worldwide

I'm speechless! Everything went so well that I couldn't expect any better! So fast and so simple! I hope they provide more shipping rates in the future to widen the possibilities!

Many thanks for your feedback - what lovely comments! We're so pleased everything went well. We try very hard to provide our customers with a fast, professional and yet personal service and it's great when this is appreciated. We are always looking to make improvements and this includes looking at alternative shipping options. We hope to be able to help you again in the future. Kind regards, Hilary.

Jonna Lindholm 20 November 2013

DHL Economy Select

Service is exactly as promised. Communication from their staff was better than I expected. Overall would recommend without any reservations. Oh, yes the price was quite economical for 5 packages well over 12 kilos with 3 packages combined i have paid about 57GBP including insurance.

Many thanks for leaving us such positive (and comprehensive!) feedback. Your comments are really important to us. We're delighted you found the level of both service and communication better than you expected. It's good to read your comments about pricing too. It is more economical to consolidate an order into a fewer number of packages for shipping. It's great to read that you would recommend our services without reservation - thank you! We hope to be able to help you again in the future. Kind regards, Hilary.

Tiago Pereira 20 November 2013

DHL Express Worldwide

Great and really fast service!

Thanks for your comments. Feedback is really important to us. It's great to be able to offer a fast service that is professional and reliable. We hope to be able to help you again in the future. Kind regards, Hilary.

Kristjan Rang 20 November 2013

DHL Express Worldwide

Very quick service with no problems!

Thanks for your feedback. We're pleased to be able to offer you a very quick and 'painless' service with no problems. Hope you will use the service again in the future? Kind regards, Hilary.

Pierangelo Tosini 20 November 2013

DHL Express Worldwide

I live in Italy and some items aren't available in my country.
With Forward2me I've no problem, those guys are extremely efficient and fast.

Many thanks for leaving your comments. Customer feedback is really important to us. We're really glad you find our service efficient and fast. Hopefully you will use the service again in the future? Kind regards, Hilary.

Sure Hilary, I will use F2me again.

Dimitrios Thomaidis 19 November 2013

DHL Express Worldwide

Nearly one and a half day shipping to my country.
Shipping fare is reasonable enough for such fast service.
Even grand courier companies are way slower.
Great job!
Will totally prefer forward2me next time!
Excellent!

Many thanks for leaving such positive feedback. Your comments are really important to us. We're delighted that you felt we did a great job and that the shipping was fast. It's great to read that you will consider using us again in the future. We look forward to hearing from you soon. Kind regards, Hilary.

Zoe Charalambidou 19 November 2013

DHL Express Worldwide

Excellent!A bit expensive but very fast delivery!!!!!!!

Many thanks for your comments - your feedback is important to us. We're glad that you felt you received excellent service. However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Renato Duarte 19 November 2013

DHL Express Worldwide

Excelllent service, very fast

Thanks for your feedback. Your comments are important to us. We're delighted you found our service to be excellent and quick and hope you will consider using us again in the future. Kind regards, Hilary.

Anselmo Pereira 19 November 2013

DHL Express Worldwide

fast

Thanks for your feedback. We are pleased to be able to provide you with such a fast, reliable and professional service. We hope you will use us again in the future. Kind regards, Hilary.

Kiara Richardson 19 November 2013

DHL Express Worldwide

Expensive but really good service!!

Thanks for your comments. We're glad that you felt you received really good service. However, we are sorry you felt the price was expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Ian Dutton 19 November 2013

DHL Express Worldwide

Once again great service.

Thanks for leaving your comments. We're pleased to be able to offer you a great service and hope you will continue to use our services in the future. Kind regards, Hilary.

Brandon Reilly 19 November 2013

DHL Express Worldwide

I couldn't be happier. This was a very rare "holy grail" item of mine and the ONLY one I could find on the PLANET was in the UK with a shipper who couldn't handle overseas shipping. Forward2Me provided me the exact service I needed easily, affordably and quickly. In a word? PERFECT. 11/10! THANK YOU!!

Many thanks for leaving us your comments. Your feedback is very important to us. It's great to be able to ship such a special item for you quickly, easily and within budget. We do hope you enjoy your item and hope you will use us again in the future. Kind regards, Hilary.

Alberto Maccagni 18 November 2013

DHL Express Worldwide

excellent service, very fast

Thank you for your feedback - your comments are important to us. We're pleased that you thought we provided an excellent and fast service and hope you will use forward2me again in the future? Kind regards, Hilary.

Edward Corcoran 18 November 2013

DHL Express Worldwide

Very quick turnaround and delivery, will use again

Emanuel Agius 18 November 2013

forward2me basic

I love the professional way you deliver items. All the process is Flawless.

I would love also to have a Lower Rate (Slower delivery) option.

Thank you for your comments. We're delighted you feel we offer a professional service and the word "flawless" is great to read! We can provide other cheaper methods of delivery but these have absolutely no guarantees. Please contact us for more information. We look forward to helping you again in the future. Kind regards, Hilary.

Emanuel Luís 18 November 2013

DHL Express Worldwide

Fast and very realiable, it was my first time and i recomend it

Many thanks for leaving your comments. It's great that you felt we offered a fast, reliable service. We are always pleased to hear that you would recommend our services. We hope to help you again with any future shipments. Kind regards, Hilary.

Diogo Luis 18 November 2013

DHL Express Worldwide

The only thing is that it could be more options for shipping so it could take longer and be less expensive. That way things with smaller value could also be consider.

Best Regards,

Diogo Luis

Thanks for your comments - customer feedback is really important to us and helps us to improve our service. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Ricardo Cabral 18 November 2013

DHL Express Worldwide

Fast and secure

Fast and secure.

Thanks for your feedback - your comments are important to us. We're pleased you feel we offer a fast and secure service and hope you will ship with us again in the future. Kind regards, Hilary.

Alexis Vandersteen 18 November 2013

DHL Express Worldwide

Very fast delivery! Maybe the price is a bit too high, but the rest is perfect

Thank you for your feedback - your comments are important to us. We're glad you felt the service was very fast. However, we are sorry you felt the cost was a bit too high. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

jørgen stjernholm christiansen 18 November 2013

DHL Express Worldwide

JSC

quick and excellent +informative service.

Many thanks for leaving us your comments. We are very pleased that you felt our service was informative as well as quick. That's good to hear! We hope to be able to help you again in the future. Kind regards, Hilary.

Anna Cvijic 18 November 2013

DHL Express Worldwide

Very good! Quick service, I´m really satisfied!!

Thank you for your feedback - your comments are important to us. It's great that you were really satisfied with the service offered. We hope you will use our service again in the future. Kind regards, Hilary.

Panayiotis Artemiou 18 November 2013

DHL Express Worldwide

forward2me received the package, within 10 minutes i received an email with invoice, i paid the invoice, within 10 minutes i got the tracking code. Excellent service, highly recommended.

Many thanks for your feedback and kind comments, it's much appreciated. We have looked after many of these for many customers and understand how important a fast turn around is especially when it's a new phone.. Enjoy your item and we look forward to looking after more parcels for you in the future. Have a great week. Kind Regards, Janet Grundy Operations Director

Marcos Reis 18 November 2013

DHL Express Worldwide

Serviço de 5 estrelas, rápido, profissional. Quando precisar não hesitarei em recorrer de novo aos serviços deles.

Many thanks for taking the time to leave us your comments. I hope you don't mind but I've translate them using Google Translate: "5 star service, fast, professional. When you need not hesitate to use their services again." It's fantastic that you will not hesitate to use our services again. We work very hard to provide our customers with a fast, professional and personal service and it's great when this is appreciated. We look forward to helping you again in the future. Kind regards, Hilary.

Mikkel Gunvald 18 November 2013

DHL Express Worldwide

Very good and fast service.

Thanks for your feedback - your comments are important to us. We aim to provide our customers with a fast, professional and personal service and it's great that you feel we have fulfilled this aim. We hope to be able to help you again in the future. Kind regards, Hilary.

Tonny Joost 18 November 2013

DHL Express Worldwide

Superb service as always....no one does it better.

Thanks you for leaving such positive comments. It's great to read "no one does it better" - a lovely thing to say! We hope you will continue to enjoy superb service with us in the future. Kind regards, Hilary.

Luis Narquel 18 November 2013

DHL Express Worldwide

Excellent service

Thanks for your feedback. It's great that you feel we offer an excellent service and hope you will continue to use our shipping service in the future. Kind regards, Hilary.

Henrik Nylen 18 November 2013

DHL Express Worldwide

Fast delivery. Good service

Thanks you for leaving us your comments. We're pleased you felt we offered a fast, good service and hope you will use us again in the future. Kind regards, Hilary.

Hameedullah Khan 18 November 2013

DHL Express Worldwide

I just wish forward2me also operated in USA too, so I could have used their awesome services from their too. I hope soon they will open there. Good work guys!

Nuno Silva 18 November 2013

DHL Express Worldwide

Excelent service! Fase and reliable!

Thank you for your comments - customer feedback is important to us. It's great that you thought our service was excellent. We aim to offer a fast, reliable and yet personal service to our customers and it's lovely when this is appreciated. We hope to be able to help you again in the future. Kind regards, Hilary.

Thomas Sørensen 18 November 2013

DHL Express Worldwide

Extremely good! Received my package the day after it arrived at my forward2me address!

Many thanks for your feedback - your comments are important to us. It's great that you felt the service offered was extremely good. We hope you will continue to ship with us in the future. Kind regards, Hilary.

Daniele Di Leo 18 November 2013

DHL Express Worldwide

DDL

Ho acquistato un iphone 5s...appena arrivato all'indirizzo di forward2me.... Mi hanno contattato tramite email e mi hanno rispedito il pacco.....la spedizione é partita alle 3 di pomeriggio e alle 10 di mattina del giorno dopo avevo già il telefono in mano.....bhe che dire....non ho parole....BRAVI VERAMENTE.... Consiglio a tutti quelli che vogliono fare acquisti in uk di utilizzare questo servizio.... Grazie

Many thanks for taking the time to leave us your comments. I hope you don't mind but I've translate them using Google Translate: "I bought an iphone 5s ... just arrived at the forward2me .... They contacted me by email and I returned the pack ..... shipping is started at 3 pm and at 10 am the next day I had the phone in hand ..... well, that is .... i have no words .... REALLY GOOD .... Advice to all those who want to shop in uk to use this service .... thanks" We're really pleased that you would recommend our services to others. It's great to be able to offer a high standard of service to our customers and even better when it is appreciated! We hope you will use our service again in the future. Kind regards, Hilary.

audun tvedten 16 November 2013

DHL Economy Select

Very streamlined service. I didn't have to do anything. I just ordered what I wanted. And when they received the item, they sent me a paypal invoice, paid, and the package was shipped via DHL in very timely fashion :o) Thanks!

Many thanks for your positive feedback. Customer opinion is very important to us. We're delighted that you seem more than happy with the service offered and that everything went smoothly for you. We hope you will continue to use our service to ship parcels for you in the future. Kind regards, Hilary.

Llana Hamilton 16 November 2013

DHL Express Worldwide

Delivery time was good and packaging good. Cost was excessive- same price as the small book purchased. I would not plan to use forward 2 me again

Thanks for leaving us your comments. We're pleased that your thought both the delivery time and packaging was good. However, we are sorry you felt the cost was excessive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery? Kind regards, Hilary.

Dinas Elni Marini Punawan 16 November 2013

DHL Express Worldwide

DEM

Excellent service albeit a bit expensive. But they are almost accurate in their shipping quote so customers know upfront how much the cost is going to be.

Many thanks for your comments. Customer feedback is very important to us. It's great that you thought we offered an excellent service and that the shipping costs we quoted were accurate. With regard to the price, the price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me. We hope you will continue to use us to process your parcels in the future. Kind regards, Hilary.

Menelaos Christophi 15 November 2013

DHL Express Worldwide

great service and super fast response and shipping. Thank you!

Thanks for your feedback - your comments are important to us. We're delighted you thought our service was super fast and hope you will use us to handle your parcels in the future. Kind regards, Hilary.

Carsten Manns 15 November 2013

DHL Express Worldwide

works really fine, fast delivery,
no monthly fees. easy to setup, easy to use.
recommended from me!

Many thanks for leaving such positive comments. It's great that you would recommend our service. We continue to work hard to provide our customers with a service that is both easy to use and fast, professional and personal. We hope to be able to help you again in the future. Kind regards, Hilary.

i have some suggestion for your service. If you could offer more shippingoptions/carrier like fast delivery /expensive, slower delivery/cheaper. Pics of the parcel (TOP/SIDE) when the parcel arrived in your house could be helpful, incl. a pic of the content. and collecting/repacking (parcel->flat envelope) to ship together is usefull to save shippingcosts. e.g. when you receive a big parcel it could be cheaper to repack it to a flat envelope. or to collect two parcels till the customer want to repacking them in a new box to shipt them together...

Sune Trudslev 15 November 2013

DHL Express Worldwide

Worked like a charm, fast forwarding, but the shipping was as expensive as the product, which makes it something I'd rarely use.

Thanks for your feedback - it's much appreciated. It's great that you were pleased with the service generally. With regard to the price, the price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope this all helps to give you an understanding with regard to the level of service provided by forward2me. We hope you will continue to use us to process your parcels for forwarding to your home address, possibly with an alternative delivery option? Kind regards, Hilary.

Antonio Cicorelli 15 November 2013

DHL Express Worldwide

Servizio serio ed affidabile.

Thanks for your comments. I hope your don't mind but I've translated you feedback using Google translate: "Serious and reliable service." It's great that you felt the service was both serious and reliable. We hope you will use our service again in the future. Kind regards, Hilary.

Michael Zammit 14 November 2013

DHL Express Worldwide

I am happy with the service provided. I was never disappointed!

Many thanks for your comments. It's good to hear you were happy with the service provided. We hope you will use our service again in the future. Kind regards, Hilary.

anthony mitchell 14 November 2013

DHL Express Worldwide

excellent i deal with a women called treacy i do not know her, but i think she is brilliant.

Many thanks for your feedback - it's important to us. We think Tracy is brilliant too so it's lovely that you've endorsed that for us. We'll ensure that your kind words are passed on to her. We look forward to receiving and looking after more parcels for you in the future. Kind Regards, Janet Grundy Operations Director

Help