Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Dellayana Syafri
24 July 2015
DHL Express Worldwide
DS
I am very happy with forward2me, excellent all the way. Very friendly customer service team. Two thumbs up.
Teresa Lam
23 July 2015
DHL Express Worldwide
TL
Forward2me has constantly reviewing their service and I can see during the past years that they attempted to provide services which best fit different requirement from different customers. A few months ago they provided me choices between fast but expensive DHL and cheaper but a bit slower delivery by other courier company. This is very useful for my case as I don't need the stuff very urgent but I can still buy my favourite things from any UK store and then ship in a reasonable postage. However I cannot see this inexpensive option in my recent shipment. Instead, Forward2me provided me consolidation service which finally trim down about 50% of my shipment cost. I received my parcel in just one day by DHL. I will continue to use Forward2me but it would be much better if there are more economic shipment choices.
Karen Chatland-Svane
22 July 2015
DPD Classic
KC
3rd time I have used them for a big Sainsburys shop and all has worked out well again
Eric Mugerwa
22 July 2015
DHL Express Worldwide
EM
My package was delivered in a timely manner.
Eloise
22 July 2015
DHL Express Worldwide
E
Excellent and prompt service. Very happy customer.
Lara Liddell
22 July 2015
DHL Express Worldwide
LL
Very helpful and fast service!!
Ted Kim
22 July 2015
DHL Express Worldwide
TK
Great service, could not be happier! I am very pleased to have found your company.
Jennie Eriksson
22 July 2015
DHL Economy Select
JE
Reasonable prices, very fast shipping.
dean snow
21 July 2015
DHL Express Worldwide
DS
very good services . really fast
June Weir
21 July 2015
DHL Express Worldwide
JW
This service promised delivery to my address in Malta within 5 working days, in actual fact it was delivered in 3 days. Great service, easy to use and I would not hesitate to use them again.
Loredana Mattioda
21 July 2015
DHL Express Worldwide
LM
Fast and efficient. Very happy.
John Nielsen
21 July 2015
DHL Economy Select
JN
Super, very fast handling
Franklin R
21 July 2015
DHL Express Worldwide
FR
Forward2Me is an amazing service. I recently purchased a pair of Jordan's from Foot Locker and Forward2Me took care of everything else. Shipping was fast and they also provided a service where I signed for my package. I am looking forward in using this service again and I can't wait to share my experience with my friends and family.
Ell Day
21 July 2015
DHL Express Worldwide
ED
Very good communication and tracking information. Very professional. Only comment was the cost of shipment, very high and no prior warning until my goods where recI've by forward2me.
Other than the high cost, very very good service. I guess you pay for quality so I can't complain.
Other than the high cost, very very good service. I guess you pay for quality so I can't complain.
Kjell Steinar Brennemo
20 July 2015
UPS Standard Single
KSB
A+++++
Lloyd Hughes
18 July 2015
DHL Express Worldwide
LH
Excellent service - very efficient. Highly recommend. I bought a pair of shoes - the packaging was great. What impressed me most was how much information they gave me - always kept me updated.
Gabor Szecskai
18 July 2015
DHL Express Worldwide
GS
I paid forward2me on Thursday afternoon and I received my parcel in Hungary the next morning.
Didier Marquant
18 July 2015
DHL Express Worldwide
DM
top!
Lord Kampochea
18 July 2015
DHL Express Worldwide
LK
Very quick, responded to emails quickly, and also good service from DHL.
Will use again very soon.
Will use again very soon.
ELENA KOUSHOS
18 July 2015
DHL Express Worldwide
EK
Very fast and efficient service. Will use it agsin
Ursula Giger-Noser
17 July 2015
DHL Economy Select
UG
Völlig unkompliziert und zuverlässig.
Charlie Graham
17 July 2015
UPS Standard Single
CG
Once again an excellent service. From the drop off point in Preston from the supermarket to pick up from the couriers office in a small Greek island - perfect. The UPS tracker is both informative and the people accessible and helpful. Will most definately be using again!
Hocky Szeto
17 July 2015
DHL Express Worldwide
HS
After the arrival of my parcel at forward2me's warehouse, they had a preliminary check of the quantity and items inside. They found a jacket and reported to me through email. However, I commented that the parcel should contain a jacket as well as a pair of trousers. Forward2me explained that they might overlook as they did not want to disturb the content of the parcel in great extent. I fully understood and accepted it. Based on this experience, I have a suggestion. Instead of stating the exact quantity and item names in the parcel, simply describing the category, e.g. garments/clothings, ornaments, household goods, etc. will be good enough to let the customers, like me, know what we order have arrived safely. More information mentioned for the parcel may create confusion to the customers if the information is not very accurate. Luckily, I found the trousers inside the parcel when I unpacked it in my place :)
Dag Bardal
17 July 2015
DHL Economy Select
DB
The shipping was quite pricey, but it was very quick to arrive, and it was very easy to organize it as well!
Ahmad Al Maousherji
17 July 2015
DHL Express Worldwide
AAM
Perfect service
Omar
16 July 2015
DHL Express Worldwide
O
This is the only forwarding service I will use whenever buying from U.K. or Europe. Fast delivery and great communication as usual. Thank you once again.
Marko Kovač
16 July 2015
DHL Express Worldwide
MK
Always a great experience with Forward2me.
Allan Brandt
16 July 2015
DHL Economy Select
AB
Really fast service.
Penny Ford
15 July 2015
DPD Classic
PF
Terrible. Very very slow. Goods arrived at their warehouse on 23.06.15 but were not shipped out until 29.06.15. Goods finally arrived in Italy on 02.07.15 but then took another 4 days to travel 250 km! Parcel finally arrived on 06.07.15 and many items had to be thrown away! Do not recommend for supermarket shopping.
Hi Penny. There was some delays with this supermarket shop which I would like to explain. Your shop when received was missing some customer information which meant we had to confirm who it belonged to before we could start to process. There was then another delay with a combine and repack request and some confusion regarding this service. The delay with the courier is not something we can control but we did follow up with them for an explanation. In this particular case I know there are some things we could have done better and the compensation we gave is a reflection on that. We have also offered to replace all damaged items and ship for free, which is still available to you, just let me know. <br/>Finally I have to say that this is not a typical case with a supermarket shop. We process many shops everyday and they go through smoothly, are processed on the same day and within 24hrs are with the courier for delivery. I would encourage you to try our service again to see for yourself. <br/>Kind regards, <br/>Nigel Kelsall (Operations Manager)
Belle A.
15 July 2015
DHL Express Worldwide
BA
we moved countries early in the year. unfortunately, my fave stores dont ship where i live now. someone suggested a service like forward2me. i searched around and forward2me offered the cheapest forwarding service! theirs is straight forward. their website is easy to use. i got my 1st order very quickly! every step of the way is documented and i was well informed. very pleased with their service. will definitely use again!
Joe Stankus
15 July 2015
DHL Express Worldwide
JS
I am a first time user of foward2me and the service was fantastic. I will definitely continue using this service
don valerio
15 July 2015
TNT Economy Express
DV
even with industrial action with T N T was still able to give good service
Martin Böhm
15 July 2015
DHL Express Worldwide
MB
Simple straight forward process. Fast delivery for a acceptable price
Bruno Romano
15 July 2015
DHL Express Worldwide
BR
Again ... This is the best Forwarder service in the world. I've the same service in USA, in Italy end other countries and anyone have similar service. Fast, Easy, Collaborative and the Best Customer Service ... Thanks again guys
Timothy Parolise
15 July 2015
DHL Express Worldwide
TP
The service provided is professional and helpful. They answer questions as detailed in their answers as possible. They provide the customer confidence and trust to help and ensure buyers have a chance to buy things outside the us.. like shoes for example. Thank you again for your services. I have vouched for this service and more people will be signing up to use your services in the future. Thank you again to the team that helped me tremendous.
a very satisfied customer,
Tim
a very satisfied customer,
Tim
Cheryl Yee
15 July 2015
DHL Express Worldwide
CY
100% recommend!!! Never fail to receive my parcel within 3-4 days time even tho it's on a weekend. Super satisfy with forward2m's services and as well DHL.
Jonas H
14 July 2015
DHL Express Worldwide
JH
Superb service!
Unverified Customer
14 July 2015
Unknown Shipment Details
Very happy with the delivery of my returning item
serge de walque
14 July 2015
DHL Express Worldwide
SDW
not cheap, but they are " efficace" happy customer
Aj Preyer
14 July 2015
DHL Express Worldwide
AP
This service was great and response was fast
Antonio Sousa Coutinho
14 July 2015
DHL Economy Select
ASC
Perfect service. Thank you.
Anita Misztalska
14 July 2015
DHL Economy Select
AM
good and fast service,great communications, trustworthy website
Mubarak Al-kuwari
13 July 2015
DHL Express Worldwide
MA
The service is good and fast but too expensive.
goldenaphr
13 July 2015
DHL Express Worldwide
G
Amazing service. Arrived in less than 24 hours!!!! Just one word: Excellent!!!
Omar Khaled
12 July 2015
DHL Express Worldwide
OK
Forward2Me's customer care is prompt and attentive, and their delivery timely and efficient.
Haji Hafidzullah Haji Sani
12 July 2015
DHL Express Worldwide
HHH
So far so good, been dealing a lot of time and didnt disappoint.
Elena Ouklonskaia
11 July 2015
DHL Economy Select
EO
Service par excellence, professional, efficient and personal. Couldn't praise highly enough really.
Peter Chan
11 July 2015
DHL Express Worldwide
PC
My first experience with forwardtome.com and it was a smooth and pleasant experience. I was kept timely informed from the arrival of my parcels to their warehouse to the completion of repacking to the final delivery.
Ms. Tracy at CS was incredibly pleasant, patient and helpful, answering my numerous questions quickly and helpfully ~ much thanks and praise to her.
Overall very satisfied ~ will use again and again.
Ms. Tracy at CS was incredibly pleasant, patient and helpful, answering my numerous questions quickly and helpfully ~ much thanks and praise to her.
Overall very satisfied ~ will use again and again.
Daniel
11 July 2015
DHL Express Worldwide
D
I probably many others, I was a bit uncertain to use this crevice. I bough an apple watch and once they received it, they send it immediately to me. I had it the very next day! Will definitely use this service again and can only recommend it! Thank you forward2me team :)
YUK KIT WONG
11 July 2015
DHL Express Worldwide
YKW
FAST SERVICE!