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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.556114113359%
4
2.3941183863265%
3
0.97398517029031%
2
0.65351263038834%
1
1.8411461606133%
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Based on 15914 reviews
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
KG
Delivery was fast, but I was surprised to be charged 63 GBP for delivery of a 37 GBP pair of shoes
Unknown Country
DHL Express Worldwide
M
GOOD SERVICE AND GREAT SUPPORT. EXCELLENT!
Unknown Country
Untracked Budget
S
Almost to easy. service was great and efficient.
Package arrived in Australia with no issues
Unknown Country
DHL Economy Select
JS
Amazing forwarding service with the best of a kind web site for managing orders. Easy and pretty website is the reason I have used the service all this time. I still think combining orders is way too expensive as I shop small items on eBay all the time.
Unknown Country
DHL Express Worldwide
BJ
Many thanks! Our much needed package of sailing items arrived two days earlier than we thought. Fantastic! Many thanks we weer able to make necessary repairs and set sail once more. we had a great day out.
Unknown Country
DHL Express Worldwide
PT
Insanely quick! But expensive considering the AUD. But a great service. Will definitely consider using this service again.
Unknown Country
DHL Express Worldwide
HL
the combination of 2 parcels into 1 was excellent and the delivery was also very fast.
Unknown Country
DHL Express Worldwide
JK
Forward2Me have dealt with 4 of my shipments so far, and so far have gone out of their way to make sure I've been happy. High commendation!
Unknown Country
DHL Express Worldwide
J
I couldn't believe how quick and easy this was. Very professional and good communication every step of the way.
Unknown Country
DHL Economy Select
A
Very fast shipping and good wrapping. No problemo.
Unknown Country
DHL Express Worldwide
MS
I just wish they had cheaper options for shipping
Unknown Country
DHL Express Worldwide
CR
Much better than I used to be fully online like shipito. :) wish there were some better rates for TNT though.
Unknown Country
DHL Express Worldwide
CS
I recommend this very fast service and great quality... Thanks see you
Unknown Country
DHL Express Worldwide
ODV
E-mails in the order of "A package has arrived", "You package has been shipped", etc. Would be nice such e-mails. Price is okayish.
forward2me
Hi Olaf,<br/>We appreciate your valued feedback. The emails you describe are provided as part of the service and its possible they are being filtered out by your email application and therefore don't make it into your inbox. If you are unable to locate the emails, please contact our customer service team so they can look into this matter further. <br/>Many thanks for using forward2me.
Unknown Country
DHL Express Worldwide
AB
I had to change the home address quickly and under unusual circumstances and Forward 2 Me came through for me.
Unknown Country
DHL Express Worldwide
VP
I ve been using Forward2me a couple of years now and im really happy with the services. They are quick but more of it the prices they are charging are great!
Unknown Country
DHL Express Worldwide
DN
My order was just on time and all my queries were answered promptly.
Unknown Country
DHL Express Worldwide
GW
I Was extremely impressed with the speed and ease with which my order was forwarded to me. Thank-you
Unknown Country
DHL Express Worldwide
BG
Super fast postage, reasonable shipping fees. Would highly recommend to anyone.
Unknown Country
Untracked Budget
GN
Dyrt..
forward2me
Thank you for taking the time to provide feedback. I can see you shipped a 1.6kg parcel to Sweden at a cost of £22.08. We regularly compare our prices and we are confident this is very competitive compared to other parcel forwarders. As far as I can see the service we provided was flawless but if you experienced any problems at all please contact us at info@forward2me.com and we will be pleased to help.
Unknown Country
DHL Express Worldwide
RL
Excellent, fast shipping recommend forward2me if you are trying to buy something from oversea and seller dont wana ship to your country.
Unknown Country
DHL Express Worldwide
EB
Rec'd my first multi-package shipment last week. Customer Service went the extra mile to ensure the shipment arrived safely. 3 of 11 packages were delayed at customs for a week. DHL was no help, but Forward2Me resolved the problem within 24 hours.
Unknown Country
DHL Express Worldwide
M
Service appeared to work very well, after I figured out how to set it up.
Will most likely continue to use it in future.
Unknown Country
DHL Express Worldwide
OC
I've been using this service for a while now, having made close to 100 shipments and I can't recall a single significant problem. Everything arrives when expected, and on the few occasions I have contacted support they have been prompt and polite in their responses.

An example of a business with a clear focus on doing the important things right.
Unknown Country
DHL Express Worldwide
MA
Excellent service, superfast, exceptionally friendly team and very helpful, great value for money comparing to other websites. This is my third transaction with Forward2me and I'll definitely be back again =) Thank you guys, always! Highly recommended.
Unknown Country
DHL Economy Select
K
Extremely good service - couldn't be more satisfied!
Unknown Country
TNT Economy Express
SH
Excellent and quick service, immediate reply to any inquiries, totally perfect
Unknown Country
DHL Express Worldwide
RH
Fabulous service. So efficient and reliable
Unknown Country
DHL Express Worldwide
TS
I checked out a few different parcel forwarding services online and forward2me seemed like a pretty reliable company.....the other reviewers were telling the truth!! Got my package VERY quickly, in good shape and it was only a couple bucks to sign up. Very good all around!!
Unknown Country
DHL Express Worldwide
GLI
IT is a good service,but your service could be improved if you would accept also mail,catalogs and documents.
Unknown Country
DHL Express Worldwide
LJW
a little pricey but fast and reliable service!
Unknown Country
DHL Express Worldwide
RJ
Excellent and prompt. Reliable. Will use again definitely.
Unknown Country
Untracked Budget
EA
Professional service. Fast delivery. However, the rates are a bit expensive.
Unknown Country
DHL Express Worldwide
JS
Fast service. Please use FedEx too, I have a FedEx account and it would have been cheaper to use them.
Unknown Country
DHL Economy Select
NB
Óptimo serviço! Recomendado.
Unknown Country
UPS Express Saver
VS
Great, fast, and reliable shipping to North America. Thank you
Unknown Country
DHL Express Worldwide
KM
I got something shipped from the seller, and it got to me in another country in the same week! And the item arrived in great condition. The price is competitive to other global shipping prices, and they offer options of companies to ship, which is nice. To other people who complain it's expensive : Duh. You are shipping to far away countries, sometimes really expensive things. Life costs money. Get over it. Great service, reliable, thank you so much!
Unknown Country
DHL Express Worldwide
AD
excellent service
Unknown Country
DHL Express Worldwide
CK
Paying over 100 aud. for a jacket and a pair of shoes to be shipped was far too expensive. Won't be using forward2me again
forward2me
Hi Catherine,<br/>We do try our very best to offer good value to all of our customers, so I am sorry if you believe your shipment was too expensive. If you do decide to continue using our service and I sincerely hope you do, I would recommend that you try the combine and repack option. It may be that the volume can be reduced and a saving made on the shipping cost. If you have any queries on this or any of our services do not hesitate to get in touch with our customer service team. Thanks Nigel
Unknown Country
DHL Express Worldwide
AL
The shopping speed was insanely quick, I got stuff from UK to Australia quicker than from Sydney to Melbourne within Australia. Price is a bit high, but very reliable service!
Unknown Country
DHL Express Worldwide
SS
i found the service a 5 star service - the delivery was extremely efficient if not a bit pricey- but i guess you get what you pay for in this world
Unknown Country
DHL Express Worldwide
AY
Could not complain about their service, it was quick and easy. Just the price of freighting the parcel to me in Australia was the real shock. 42 pound or nearly $95 Australian dollars means I would have to really think hard about weather it was worth doing it again.
Unknown Country
DHL Express Worldwide
RP
Delivery is very fast plus they know how to handle fragile items. Very satisfied
Unknown Country
Untracked Budget
IC
Very happy with the service!
Unknown Country
UPS Express Saver
JAP
As always service provided was timely and efficient.
Unknown Country
DHL Express Worldwide
A
Provato per la prima volta e sono rimasto stupito per la velocità! Acquisto effettuato il martedì mattina su un sito inglese e il giovedì mattina (dopo due giorni) il pacco era già a casa mia!
Unknown Country
DHL Express Worldwide
CB
Ordered my parcel on amazon UK on Thursday night, got the notification to pay for the forwarding on Friday and package was in Australia by Monday morning, super impressed
Unknown Country
DHL Express Worldwide
CC
Very professional and easy to use service. If you need to import anything from the UK, this is absolutely the way to do it.
Unknown Country
Untracked Budget
SSL
Everything was quick, reliable and perfect
Unknown Country
Untracked Budget
MS
Super quick, very impressed. Will definitely considering using this service again.
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