Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Dre
19 September 2015
DHL Express Worldwide
D
Wow! Did you guys have superman deliver my shoes? Shipping was super quick and well packaged. forward2me has timely communication. So, here is the procedure; I ordered my shoes from an UK website, had them shipped to my UK address provided by forward2me, received an email saying my package was ready to ship, paid for the shipment, received tracking number, and my package (shoes) were delivered within a few days. The package was well taken care of from UK to here in the US. I really appreciate your great customer service. The price for shipping the package was reasonable, about what I had in mind even before receiving the final cost. Job well done, two thumbs up, five stars, and round of applause.
Marielle James
19 September 2015
DHL Express Worldwide
MJ
Website errors duplicated order
Hi Marelle,<br/><br/>Many thanks for your feedback relating to our services. I am sorry to hear that you have experienced problems with our website and that you have received a duplicate order.<br/><br/>Please could you provide us with a few more details so we can have a look at this further for you at info@forward2me.com and we will be happy to assist you?<br/><br/>Kind Regards,<br/>Tracy.
Elizabeth Stannard
18 September 2015
DHL Express Worldwide
ES
Got my boots in 7 days total (seller + forwarding time). Will you use this service again for sure!
Flavia Villanueva
18 September 2015
DHL Express Worldwide
FV
Como siempre amables rapidisimos y excelente servicio ojala tambien tuvieran sucursal en estados unidos porque son los mejores, mil gracias!
jorge flores
18 September 2015
DHL Express Worldwide
JF
Everything came unopened and brand new
Janette Anderson
17 September 2015
DHL Express Worldwide
JA
Expensive but efficient!
PANAGIOTIS KONTOGIANNIS
17 September 2015
DHL Express Worldwide
PK
Boxes were opened, no regular mail option!!!
Many thanks for your valued feedback. We do have to know what we are shipping, which on occasion will require us to open the boxes. There really isn't anyway we can avoid that I'm afraid, we have to comply with custom regulations. With respect to the no regular mail option, we are a parcel forwarding company and forwarding mail is just not a service we are providing. I hope this addresses the points you have made with your feedback. Many thanks for using forward2me
Lai In Chan
17 September 2015
DHL Express Worldwide
LIC
very efficient service, with reasonable price
Shkelzen Oruci
17 September 2015
DHL Express Worldwide
SO
In the beggining i thought this company maybe will lie to me and keep the goods,but when i tried i got shocked.the company was true and they shipped my items,they notify me for everything and prices are very cool.. i recommand this
Jørgen Bang Hovde
16 September 2015
DHL Economy Select
JBH
The process was very simple and smooth. I liked their web-interface and the way you in a simple and clear way can chose to have them repack and consolidate your goods.
Diogo Silva
14 September 2015
UPS Standard Single
DS
Great Service, order was super well packed and very fast arriving, the only downside for me was the price, a little to expensive, but you pay for the great service
Vera Brady
14 September 2015
DHL Economy Select
VB
The item was packaged very well. Very quick ship. thanks.
Cristiano Mendonça
14 September 2015
DHL Express Worldwide
CM
Very good! I recommend 100%
Tony B
12 September 2015
DHL Express Worldwide
TB
This service is top notch. They offered solutions at every turn in a situation where I initially thought it would be impossible to get a product I wanted. Yet they made it possibly through impeccable and speedy service. Bravo!
Bart Geeraert
12 September 2015
DHL Express Worldwide
BG
Gery good
Ciara Whittaker
12 September 2015
DHL Express Worldwide
CW
My item was shipped extremely fast. I ordered a pair of boots from the UK last Saturday and they arrived here at my door in Alaska today! I ended up paying around 54 dollars for shipping. however, it was totally worth it. great, reliable service! would definitely use Forward2Me again!
Donna Arauz
11 September 2015
DHL Express Worldwide
DA
Always responsible, forward2me takes care of every detail in a timely manner, great service, they communicate well with their customers!! I highly recommend them!!
Amber
11 September 2015
DHL Express Worldwide
A
great customer service and communication when I accidentally placed an order with my mother's name instead of my own. delivery was also quick!
Belinda McKinnon
11 September 2015
DHL Express Worldwide
BM
Very happy with the service. Arrived quickly with no problems
John Gallagher
11 September 2015
DHL Express Worldwide
JG
Shipping was very fast. A small delay with DHL delivering to small town Alberta
Andre Abbey
10 September 2015
Untracked Budget
AA
Very good and quick service.
Robert Stillers
10 September 2015
DPD Classic
RS
super fast and reliable
olga lazaridou
10 September 2015
DHL Express Worldwide
OL
Fast ,efficient,friendly .The best forwarding company ever!!!!
Levar Alexander
08 September 2015
DHL Express Worldwide
LA
I was at first skeptical about using the service. With there speedy reply to an email I sent out I realize they are the real deal. Super fast shipping once my item arrived there station they did not hesitate to ship out the same day. I highly recommend to others. Thanks guys for all that you do will continue to support your business.
Michael Sanguinetti
08 September 2015
DHL Express Worldwide
MS
Easy transaction, good service
Martin Smith
08 September 2015
DHL Express Worldwide
MS
Very pleased with forward2me. My recommendations.
john watts
08 September 2015
DHL Express Worldwide
JW
all good cheers
Nishith
08 September 2015
DHL Express Worldwide
N
Excellent Service ! Received my package in India via DHL-Express in 4 business days.
Very reliable service and I highly recommend forward2Me to international shoppers for forwarding packages from the UK.
Very reliable service and I highly recommend forward2Me to international shoppers for forwarding packages from the UK.
J Johnson
07 September 2015
UPS Express Saver
JJ
Love this company. Everything has always gone smoothly, no issues. Very trustworthy and dependable!!!
Barry Fletcher
07 September 2015
UPS Express Saver
BF
Forward to me had my parcel despatched very promptly. UPS Express Saver service took 1.5 days to get from UK to Germany and then to Larnaca - brilliant! It then took 2.5 days to get 45 kms from larnaca to my house in Frenaros. Don't think I will use them again.....
Katherine Xenophontos
07 September 2015
Untracked Budget
KX
On time and fast service!
Carlos Andrade
07 September 2015
DHL Express Worldwide
CA
All went well apart for the lack of notifications.
I didn't recieve an email when the package arrived at Forward2me. I got one when I ship it to me (payment et all), and again, I didn't recieve an email when you shipped it to me with a shipping ref.
Please, review your notifications system. No, it's not in the spam/junk email. I got the payment details email. I just did get the "We have a new package for you" and the "We shipped the item for you, here the shipping ref'
I didn't recieve an email when the package arrived at Forward2me. I got one when I ship it to me (payment et all), and again, I didn't recieve an email when you shipped it to me with a shipping ref.
Please, review your notifications system. No, it's not in the spam/junk email. I got the payment details email. I just did get the "We have a new package for you" and the "We shipped the item for you, here the shipping ref'
A Abdullatif
07 September 2015
DHL Express Worldwide
AA
Excellent+++++++++++++++++++++++
Tobias Andersson
07 September 2015
Untracked Budget
TA
The service worked exactly as advertised. Will definitely use again whenever ordering from UK companies who won't ship abroad.
Benedict Chiuh
07 September 2015
DHL Express Worldwide
BC
Great and fast service. Received goods as promised. Reasonable shipping rates. Highly recommended.
Michael Rehlinger
07 September 2015
DPD Classic
MR
Great service, everything worked like a charm.
However they are missing a cheap shipping method for small packets. I chose DPD for shipping to Germany, which was the cheapest shipping method, and the site told me that there is place for additional 28kg at the same price. I only had one 1.5kg item to be shipped and 23.96 GBP (~32.74 EUR) is a bit pricey for this.
However they are missing a cheap shipping method for small packets. I chose DPD for shipping to Germany, which was the cheapest shipping method, and the site told me that there is place for additional 28kg at the same price. I only had one 1.5kg item to be shipped and 23.96 GBP (~32.74 EUR) is a bit pricey for this.
Levi Cheang
07 September 2015
Untracked Budget
LC
good
Robert Ernst
07 September 2015
DPD Classic
RE
Always seems to be fast and reliable. Very well packed too.
I use them regularly to forward Sainsburys home deliveries.
Just a shame they can't send chilled products.
I use them regularly to forward Sainsburys home deliveries.
Just a shame they can't send chilled products.
Dellayana Syafri
07 September 2015
DHL Express Worldwide
DS
Very friendly and professional customer service team. The price is reasonable, fast delivery and securely repackaging. After more than 40 shipping, not once I am disappointed with their service, Million thanks guys
Jamin Tarpy
06 September 2015
DHL Express Worldwide
JT
Fast response time and great interactive interface. Price is alright, fast shipping time.
Amanda Beattie
06 September 2015
DHL Express Worldwide
AB
I used the personal shopper service and gound it so easy and fast. It does cost a bit but was worth it as i couldnt get the limited edition lamp in Australia. Really happy with the service!
diaconu alin
05 September 2015
DHL Express Worldwide
DA
thank you
Suzanne Grima
05 September 2015
DHL Express Worldwide
SG
great service efficient and polite
Richard Kydd III
05 September 2015
DHL Express Worldwide
RKI
Outstanding service. I received an item i would never been able to buy from the uk delivered to U.S. in a week! That's insane. Absolutely awesome.
Julia Wright
05 September 2015
DHL Express Worldwide
JW
Fast
Caroline
04 September 2015
DHL Economy Select
C
I found forward2me to be very helpful - I needed to call their customer service and they were great and really sorted the problem to my advantage. However, in the end, with their very high postage / handling costs, I still spent more than I would have done with Britstore, and to be honest Britstore is quicker and easier as it's one single order.
Jordan Chapman
04 September 2015
DHL Express Worldwide
JC
I absolutely love using Forward2me!!! They're so great and my package actually came early this time! Can't wait to use them again!! x
Carolyn Chan
04 September 2015
DHL Express Worldwide
CC
My whole experience with forward2me was amazing. Fast responses, all needs anticipated, and incredibly fast delivery to my doorstep from halfway across the world. I highly recommend this service, as I'm sure many others have done.
joseph agius
03 September 2015
DHL Express Worldwide
JA
Very efficient and helpfula
Patricia Gerlachovova
03 September 2015
DHL Economy Select
PG
I just needed that pair of shoes in my life and the store I found rhem at doesn't shop to Spain. I found F2M online and gave it a try. All the process was smooth and fast. Will definitely share with my friends and use the service again! Thank you!