Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.513030341181%
4
2.3794536069495%
3
0.95681732342943%
2
0.65466448445172%
1
1.9702883041672%
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reviews of forward2me
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Unknown Country
DPD Classic
M
Cheap and hassle free. I can easily recommend it.
Unknown Country
DHL Express Worldwide
ML
Much easier and faster than last time I used their service! Perfect!
Unknown Country
DHL Express Worldwide
PG
Great service, very expensive, need cheaper shipping option.
Unknown Country
DHL Express Worldwide
TI
Your service was superb, however shipping costs were through the roof.
Would be nice if you had a few more cheaper options to choose from.
Unknown Country
Untracked Budget
ZHR
Good service even though i use a normal shipping service.. Thanks
Unknown Country
DHL Express Worldwide
SH
good service, friendly support team. shipping cost is high but perfect speed service.no low declare on goods price.have to pay tax for high cost goods. anyway F2M team is best of the best
Unknown Country
DHL Express Worldwide
KY
I received it yesterday, it is a thanks for quick work.
Unknown Country
DHL Express Worldwide
SDB
This was my first time using Forward2Me and I was very impresseed with their service: professional website, easy to follow instructions and I got my shipment in a timely fashion, with no hassle (I live in the Caribbean). I recommend it highly.
Unknown Country
DHL Express Worldwide
LG
Items arrived quickly and fees were fairly priced. Will use again!
Unknown Country
UPS Standard Single
BZ
speedy
I would recommend the company who supplied the goods
Unknown Country
DHL Economy Select
EA
Quick delivery and good comunication
Unknown Country
Untracked Budget
M
Same as before, very reliable and fast service (when I say fast I refer to their processing time, not shipping time which depends on the selected shipping method). They will process your shipment in a matter of hours. Only one drawback, bit too expensive!
Unknown Country
DHL Express Worldwide
MHK
Far exceeded my expectations. UK to the door in Hong Kong in less than 48 hours.
Unknown Country
DHL Express Worldwide
CR
Was a great experience, personal Shopper was very efficient reverted back to me when an item was not available. will use it again
Unknown Country
DHL Express Worldwide
GG
excellent all the way
Unknown Country
DHL Express Worldwide
RE
My package arrived at forward2me (UK) on 21st Sep (afternoon), got the delivery note the next morning, paid the same day, got the package via express the next day in Germany.
All went well!
Unknown Country
DHL Economy Select
AT
Very good service but also more costly than expected - prices seem to have gone up from last year - will use again but only when there's no alternative.
Staff very friendly & professional.
Unknown Country
DHL Express Worldwide
RM
I recently got notification of a new storage charge because a parcel was awaiting payment. It appears I had overlooked the original email alerting me to the parcel being at the warehouse. A reminder email sooner would be appreciated, say after 7-10 days so that action could be taken quicker.
Unknown Country
DHL Express Worldwide
AT
I used forward2me for the first time this month and was blown-away from the level of service they provided. The shipping was ridiculously fast (although a bit on the expensive side). I'd be willing to wait a bit longer for my parcel a pay a bit less, but regardless, this is an excellent service that I plan on using any time I need something shipped from the UK/Europe. Highly recommended!
Unknown Country
UPS Express Saver
MF
very fast turnaround from UK to South Africa including query handling: less than a week from order to delivery: good customer service
Unknown Country
DHL Economy Select
KH
worked well
Unknown Country
DHL Economy Select
NR
Quick, easy and reliable!
Unknown Country
DHL Express Worldwide
MM
Goods landed in their warehouse in Preston, midday on Friday. Dropped off at my house in Sydney 8:00am on the Monday. How good is that!
Unknown Country
Untracked Budget
M
Die Postweiterleitung funktioniert einwandfrei. Es ist keine komplizierte Verifizierung notwendig. Die Gebühren sind ok.
Unknown Country
DHL Express Worldwide
MMA
These guys are consistent in doing what they do best!
Unknown Country
DHL Express Worldwide
D
Wow! Did you guys have superman deliver my shoes? Shipping was super quick and well packaged. forward2me has timely communication. So, here is the procedure; I ordered my shoes from an UK website, had them shipped to my UK address provided by forward2me, received an email saying my package was ready to ship, paid for the shipment, received tracking number, and my package (shoes) were delivered within a few days. The package was well taken care of from UK to here in the US. I really appreciate your great customer service. The price for shipping the package was reasonable, about what I had in mind even before receiving the final cost. Job well done, two thumbs up, five stars, and round of applause.
Unknown Country
DHL Express Worldwide
MJ
Website errors duplicated order
forward2me
Hi Marelle,<br/><br/>Many thanks for your feedback relating to our services. I am sorry to hear that you have experienced problems with our website and that you have received a duplicate order.<br/><br/>Please could you provide us with a few more details so we can have a look at this further for you at info@forward2me.com and we will be happy to assist you?<br/><br/>Kind Regards,<br/>Tracy.
Unknown Country
DHL Express Worldwide
ES
Got my boots in 7 days total (seller + forwarding time). Will you use this service again for sure!
Unknown Country
DHL Express Worldwide
FV
Como siempre amables rapidisimos y excelente servicio ojala tambien tuvieran sucursal en estados unidos porque son los mejores, mil gracias!
Unknown Country
DHL Express Worldwide
JF
Everything came unopened and brand new
Unknown Country
DHL Express Worldwide
JA
Expensive but efficient!
Unknown Country
DHL Express Worldwide
PK
Boxes were opened, no regular mail option!!!
forward2me
Many thanks for your valued feedback. We do have to know what we are shipping, which on occasion will require us to open the boxes. There really isn't anyway we can avoid that I'm afraid, we have to comply with custom regulations. With respect to the no regular mail option, we are a parcel forwarding company and forwarding mail is just not a service we are providing. I hope this addresses the points you have made with your feedback. Many thanks for using forward2me
Unknown Country
DHL Express Worldwide
LIC
very efficient service, with reasonable price
Unknown Country
DHL Express Worldwide
SO
In the beggining i thought this company maybe will lie to me and keep the goods,but when i tried i got shocked.the company was true and they shipped my items,they notify me for everything and prices are very cool.. i recommand this
Unknown Country
DHL Economy Select
JBH
The process was very simple and smooth. I liked their web-interface and the way you in a simple and clear way can chose to have them repack and consolidate your goods.
Unknown Country
UPS Standard Single
DS
Great Service, order was super well packed and very fast arriving, the only downside for me was the price, a little to expensive, but you pay for the great service
Unknown Country
DHL Economy Select
VB
The item was packaged very well. Very quick ship. thanks.
Unknown Country
DHL Express Worldwide
CM
Very good! I recommend 100%
Unknown Country
DHL Express Worldwide
TB
This service is top notch. They offered solutions at every turn in a situation where I initially thought it would be impossible to get a product I wanted. Yet they made it possibly through impeccable and speedy service. Bravo!
Unknown Country
DHL Express Worldwide
BG
Gery good
Unknown Country
DHL Express Worldwide
CW
My item was shipped extremely fast. I ordered a pair of boots from the UK last Saturday and they arrived here at my door in Alaska today! I ended up paying around 54 dollars for shipping. however, it was totally worth it. great, reliable service! would definitely use Forward2Me again!
Unknown Country
DHL Express Worldwide
DA
Always responsible, forward2me takes care of every detail in a timely manner, great service, they communicate well with their customers!! I highly recommend them!!
Unknown Country
DHL Express Worldwide
A
great customer service and communication when I accidentally placed an order with my mother's name instead of my own. delivery was also quick!
Unknown Country
DHL Express Worldwide
BM
Very happy with the service. Arrived quickly with no problems
Unknown Country
DHL Express Worldwide
JG
Shipping was very fast. A small delay with DHL delivering to small town Alberta
Unknown Country
Untracked Budget
AA
Very good and quick service.
Unknown Country
DPD Classic
RS
super fast and reliable
Unknown Country
DHL Express Worldwide
OL
Fast ,efficient,friendly .The best forwarding company ever!!!!
Unknown Country
DHL Express Worldwide
LA
I was at first skeptical about using the service. With there speedy reply to an email I sent out I realize they are the real deal. Super fast shipping once my item arrived there station they did not hesitate to ship out the same day. I highly recommend to others. Thanks guys for all that you do will continue to support your business.
Unknown Country
DHL Express Worldwide
MS
Easy transaction, good service
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