Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
mimisure wire
01 December 2015
DHL Express Worldwide
MW
Very FAst
Mark J
01 December 2015
DHL Economy Select
MJ
Delivered in lightening speed once payment was made. highly recommend to anyone outside the UK.
Michael Augustine
30 November 2015
DHL Express Worldwide
MA
forward2me recently came to the rescue regarding a present for my son that could only be sourced in the UK and shipped to a UK address. I spent five minutes setting up an account and purchased my goods with my UK address as a ship to. My package was shipped from the merchant. Amazingly, my parcel took only two days to get to forward2me and was then signed for and exported to the US on the same day! The service could not possibly be any better. I highly recommend forward2me to any shoppers requiring a UK address to purchase goods not available to them conventionally. I know I will be utilizing their service again in the future.
Ahmed Janah
29 November 2015
DHL Express Worldwide
AJ
Very fast service. Shipped within few hours of placing order.
Chinmoyee Deka
29 November 2015
DHL Express Worldwide
CD
Great service! Have made my life easier
Jaclyn See
29 November 2015
DHL Express Worldwide
JS
I've used comgateway and myus.com but this beats them by a mile. They reflected my package arrival in about 15 mins. When I chose to mail it out, they were fast in response and clear with costs. They are the only ones that fully insure your package if it's valuable - although it was very expensive for full coverage. Will definitely use again. Very trustworthy.
Iacovos Iacovides
28 November 2015
DHL Express Worldwide
II
Shipping costs are rather high, especially regarding small and light items. I guess that the fact that the item was shipped almost immediately and delivered very fast may be considered as a sort of compensation.
Nicholas Glenton
28 November 2015
DHL Express Worldwide
NG
Your delivery service was firstr class. However, the cost of your delivery more than doubled the price of the two Baseball caps I purchaced from Amazon.
2 Caps = $A48 Delivery = $A77 Total = $A125 Price per Cap = $A62.50.(Approx)
Not a good deal at all. Sorry no more dealings with Amazon or your delivery service.
2 Caps = $A48 Delivery = $A77 Total = $A125 Price per Cap = $A62.50.(Approx)
Not a good deal at all. Sorry no more dealings with Amazon or your delivery service.
Many thanks for the feedback. We believe we offer great value for the service we provide. If you are unhappy with a quoted shipping price it's always worth contacting the customers services team at info@forward2me.com and they will happily look to see if there is anything they can do to reduce the cost of your shipment. For example sometimes the package size can be reduced which can bring down the cost. I hope you will consider using our service again in the future.. <br/>Kind regards, Nigel, forward2me Operations Manager..
Mark Fleming
28 November 2015
DHL Economy Select
MF
The let down in the service was DHL, they said they tried to deliver the package when they didn't, forward2me were super quick!
Michiel Hoogeboom
27 November 2015
DHL Economy Select
MH
Bought several items from eBay. I had collected the individual parcels at my forwarding address. These needed to be shipped to The Netherlands. Since some of the individual parcels were a bit large with respect to their sizes, I chose the option to repackage the parcels thereby combining the contents of the parcels. A fine additional option on top of the already perfect service of Forward2Me
Alexander Lansfield
27 November 2015
DHL Economy Select
AL
Everything went incredibly smooth. Package inbox is very well formatted, service is absolutely great. Shipping is as fast as promised. Thank you!
Andreas Persson
27 November 2015
DHL Economy Select
AP
Fast and cost effective shipping with great group repackaging methods. When in need of customer support I found the interraction very helpful and friendly.
Michelle
27 November 2015
DHL Express Worldwide
M
I have just used Forward2me for the first time, having used many other freight forwarders over the years. Their service was absolutely exceptional - responsive and helpful.
C Dean
27 November 2015
DHL Express Worldwide
CD
The service , ease of use of their site, promptness was all absolutely excellent. I previous used My UK Mail which was a disasterous experience.
I am very pleased that I found forward2me - I would highly recommend to anybody looking for a reliable UK forwarder - you can't go past forward to me.
Faultless!
I am very pleased that I found forward2me - I would highly recommend to anybody looking for a reliable UK forwarder - you can't go past forward to me.
Faultless!
Tommi Lipponen
26 November 2015
DHL Economy Select
TL
Very good!!!!!
Haisam Sami
26 November 2015
DHL Express Worldwide
HS
nothing much shipment is only books so nothing special, all came in a perfect shape
Alex Alansky
26 November 2015
DHL Express Worldwide
AA
Service is good, but shipping rates are very expensive.
Joar Holm Andersen
25 November 2015
DHL Express Worldwide
JHA
This service works excellent. I received email about tracking number and everything needed. I will recommend this company and I will gladly use them again.
I was struggling with how to enter the address in the proper fields on the Webshop, even after read the FAQ. I was expecting to find the information this way:
Address: XXXXX York House
City: Preston
Zip code: PRX XPR
State/Province: Preston
Country: United Kingdom
Telephone Number: +XXXXXX XXXXXX
I was struggling with how to enter the address in the proper fields on the Webshop, even after read the FAQ. I was expecting to find the information this way:
Address: XXXXX York House
City: Preston
Zip code: PRX XPR
State/Province: Preston
Country: United Kingdom
Telephone Number: +XXXXXX XXXXXX
GIULIANO LO IACONO
25 November 2015
DHL Express Worldwide
GLI
FORWARD2ME OFFERS A GOOD SERVICE FOR THE RECEPTION OF PARCELS AND PALLETS. ITS BAD SIDE IS THAT UNFORTUNATELY THIS COMPANY DOESN'T ACCEPT AND FORWARD PERSONAL MAIL AND DOCUMENTS!
Dimitri De Filippo
24 November 2015
forward2me basic
DDF
extremely fast and relyable, I got the package in 24 hrs!!!
Jose Cerdeira
24 November 2015
DHL Economy Select
JC
quick as usual. would prefer the goods to be repacked in a cardboard box instead of a plastic bag, to help prevent possible damage in transit.
Ashik Hassan
24 November 2015
DHL Express Worldwide
AH
the service is incredible!!
Asta Lee
23 November 2015
UPS Express Saver
AL
Excellent communication from front line staff, and people in the despatch office cared to clarify to make sure I received my parcel in time.
abu sharmutoh
23 November 2015
DHL Express Worldwide
AS
excellent service, quick response fast delivery. absolutely will use the service again
Gustavo Barbieri
21 November 2015
DHL Express Worldwide
GB
I had no previous experience with forwarding services. After visiting other sites, I got quite disappointed how "bureaucratic" it would be to import some goods. On the other hand, it was very easy to create an account on Forward2me. After receiving the package, it was promptly released to the courier. Once it was the fastest delivery I got - specially considering customs lapse (4 days in brazilian customs + regulatory agency is remarkably impressive) - it's really worth the price and you got a permanent customer.
Kevin Whitehead
21 November 2015
DHL Express Worldwide
KW
Good service but expensive and they would not really repack to reduce costs.
Kristian Dominik Rudez
21 November 2015
DHL Express Worldwide
KDR
The shipping fees are kind of crazy, but if you decide to go with them, they won't disappoint you. I payed for DHL express 1 day delivery service (which was the cheapest option?!) and the package was really delivered 24 hours later. Overall, very good, but a bit expensive. :)
Laura Grant
21 November 2015
UPS Express Saver
LG
I have tried other UK to US deputy services but so far this is my favorite. They answer promptly, accommodate requests, and ship quickly. Thanks y'all!
Gabor Hevessy
20 November 2015
DHL Express Worldwide
GH
Extremly fast shipping, a real professional company. Many thanks from Hungary.
Matt Stone
20 November 2015
DHL Express Worldwide
MS
My order arrived extremely quick and was re-packed very well. The email communication was also very fast and professional. This was my first transaction with forward2me and I will be continuing to use them in the future!
Bawa Daniel
20 November 2015
DHL Express Worldwide
BD
Its excellent
Kjetil
19 November 2015
DHL Express Worldwide
K
Very satisfied with this service. Received my over seas order after only 2 days.
Highly recommended shopping service.
Highly recommended shopping service.
ANASTASIA KITSIOU
19 November 2015
DHL Express Worldwide
AK
Fast shipping but expensive!
Linda Luceri
19 November 2015
DHL Express Worldwide
LL
A little expensive, but good Service. Thanks!
S Friedl
19 November 2015
DHL Express Worldwide
SF
Worked perfectly! Great and fast service and super easy to use.
Anda Turcila
19 November 2015
DHL Economy Select
AT
Great service!
Jean-Daniel Grimm
18 November 2015
DHL Express Worldwide
JG
Easy to get setup and good pricing
naif
18 November 2015
DHL Express Worldwide
N
great service...
Paul Lee
18 November 2015
DHL Express Worldwide
PL
Great service and communication, everything is traceable, trackable and on time. Reasonably priced too.
Bonny Ling
18 November 2015
DHL Economy Select
BL
I just received my forwarded package, and everything was perfect. The process was transparent and easy to follow online. As this was my first time using forward2me, I asked customer service a couple of questions. Both times, the replies were very prompt and clear. I would use them again.
Drake Angle
18 November 2015
DHL Express Worldwide
DA
worked as expected, timely and cost effective.
Mario Car
18 November 2015
DHL Express Worldwide
MC
Nothing to complain
Kathy K.
18 November 2015
DHL Express Worldwide
KK
It's the first time we have used this kind of service. It was so easy to use, and very quick forwarding of our parcel, with absolutely no issues. Thank you.
John G. Torp
17 November 2015
DHL Express Worldwide
JGT
good and fast service and I will recommend this to others
Panayiotis Varnava
17 November 2015
DHL Express Worldwide
PV
Excellent service as usual, price a bit steep for a small packet. Otherwise very happy. I would recommend it to anyone, in fact I did to many friends already.
Vali Gurau
16 November 2015
DHL Express Worldwide
VG
I love forward2me , is just simple , fast and accurate . Thanks!
Sinead Stack
16 November 2015
DHL Express Worldwide
SS
Fast and reliable,my goods arrived in perfect condition. I will be using forward2me a lot in the future!
Emma Bjerregaard
16 November 2015
DHL Economy Select
EB
Quick delivery and very good customer service
Yves
16 November 2015
Untracked Budget
Y
No Service Charge, uncomplicated and fast. However not the best shipping rates (at times exceeding value of the goods purchased).
Hassan Nizar
16 November 2015
DHL Express Worldwide
HN
Excellent
HN
Excellent service,very good and kind communication and very fast shipping.