Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
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Stephan Sawmy
05 January 2016
DHL Express Worldwide
SS
Very fast and professional service.
Barry Iacovou
05 January 2016
DHL Express Worldwide
BI
The service was efficient but the selection of couriers for Cyprus was limited and the cost quite high. As a result, not sure if I will use the service again ..
Suna Natalie Pedersen
05 January 2016
DHL Express Worldwide
SNP
Jeg brugte Forward2me i forbindelse med en Engelsk Netshop som desværre ikke sendte til udlandet eller accepterede udenlandske kort.
Jeg betalte ca 500kr for en vare under 1kg, 250 for Personalshopper hvor firmaet handler varen for en (for at komme udenom spærringen på udenlandske kort) samt 250 for leverancen med DHL.
Forward2me reagerede lynhurtigt på min bestilling. Samme dag som jeg gav ordren, sendte de en opkrævning, jeg betalte den få øjeblikke efter, hvorefter de med det samme bestilte varen. Varen ankom til deres varelager næste dag, jeg blev spurgt om hvordan jeg ville have den sendt, DHL eller andet fragtfirma - jeg følte mig mest tryg ved DHL, de sendte kort herefter en anmodning på fragtbeløbet som jeg betalte og varen blev sendt samme dag. På grund af julehelligdage, var pakken hos fragtfirmaet et par dage, men blev fragtet lige herefter og ankom til København dagen efter - hvor jeg havde henvist til at hente den i Swipbox nær min bolig.
Supernemt, gennemskueligt og med top service
Jeg betalte ca 500kr for en vare under 1kg, 250 for Personalshopper hvor firmaet handler varen for en (for at komme udenom spærringen på udenlandske kort) samt 250 for leverancen med DHL.
Forward2me reagerede lynhurtigt på min bestilling. Samme dag som jeg gav ordren, sendte de en opkrævning, jeg betalte den få øjeblikke efter, hvorefter de med det samme bestilte varen. Varen ankom til deres varelager næste dag, jeg blev spurgt om hvordan jeg ville have den sendt, DHL eller andet fragtfirma - jeg følte mig mest tryg ved DHL, de sendte kort herefter en anmodning på fragtbeløbet som jeg betalte og varen blev sendt samme dag. På grund af julehelligdage, var pakken hos fragtfirmaet et par dage, men blev fragtet lige herefter og ankom til København dagen efter - hvor jeg havde henvist til at hente den i Swipbox nær min bolig.
Supernemt, gennemskueligt og med top service
Richard Walker
05 January 2016
DHL Express Worldwide
RW
Excellent speedy reliable delivery
Anastasios Lazarou
05 January 2016
DHL Express Worldwide
AL
very fast response and quick delivery!
Kerry Mulley
04 January 2016
TNT Economy Express
KM
Great service - I used forward2me to ship 7 boxes of heavy porcelain tiles from the UK to Australia using TNT. Will definitely use them again at the next opportunity.
Danielle Seibert
02 January 2016
DHL Express Worldwide
DS
Honestly, I am not one to write reviews.. but this is one of the best companies in customer service that I have ever dealt with. Such a lifesaver. Super fast shipping. They are always reliable, thorough and incredibly helpful. Thank you thank you thank you!!!
Vanina Calina
01 January 2016
DHL Express Worldwide
VC
Very good, there was some slight delay due to holiday closures, but they got back to me fast!
Padi O''Neill
31 December 2015
DHL Express Worldwide
PO
Without this service it would be much harder to buy Mercedes e280 parts from the UK. It is immediate. Although the postage is large - it is still preferable to paying for the part in Australia and having to wait 1 month for it to be shipped from Germany. The part could be found here and the charge was over $200. The part cost Pound22 and cost Pound23 to ship = $A112.
Alexandros Evangelou
30 December 2015
DHL Economy Select
AE
The stuff were packed well and sent fast. All was as described, thank you.
Suryati Shariff
30 December 2015
DHL Express Worldwide
SS
Says it all in the review title, their service are reliable, prompt , efficient. Shipping cost is acceptable....Recommended.
Samuel Brückner
30 December 2015
DHL Express Worldwide
SB
++ great customer support!
Carole SMith
30 December 2015
DHL Express Worldwide
CS
Cannot not fault them. Reassuring when confused and made mistake, prompt and clear. Response times were quick and Tracy helped with my queries. Parcel arrived within the week with no problems and that was to Australia!.
Thank you so much. Would use again!
Thank you so much. Would use again!
Weston Carr
30 December 2015
DHL Express Worldwide
WC
I couldn't ask for more. Just like the title says they got it here super quick.
Optical Chaos
29 December 2015
Untracked Budget
OC
Perfect Service!
Sjoerd Bouma
29 December 2015
DHL Economy Select
SB
Got my package delvered fast and for a reasonable price, recommended!
Stephanie Paracchini
29 December 2015
DHL Economy Select
SP
I have been using Foward2me for over a year now on a regular basis and they are top of their game. Every parcel is packaged well and despatched quickly and efficiently and they always answer support emails within 24 hours. I cannot fault them. On this occasion DHL held my parcel for 2 days before xmas which was a pain but not the fault of F2M. Thanks GUYS!!!
Daniel Mårtensson
29 December 2015
DHL Express Worldwide
DM
Worked perfectly as usual.
Azri Mahali
29 December 2015
DHL Express Worldwide
AM
Great Communication, Fast Shipping & Great Customer Service.
Ahmed Afrah
29 December 2015
DHL Express Worldwide
AA
The service was very fast and smooth.
Steffen Hansen
29 December 2015
DHL Express Worldwide
SH
Excellent service!
Armando Apuntar
28 December 2015
DHL Express Worldwide
AA
Package received at their warehouse on 12/22. I was able to pay the necessary shipping fees almost by end of business day but they were still able to ship it the same day. It's quite expensive but reasonable as their service is quick and efficient. I was expecting the package to arrive in Singapore by the 28th due to the holidays and all but was really amazed that it arrived mid-day of 24th, that's less than 48 hours delivery time and just in time for Christmas! Will surely use this again or recommend it to friends.
Antonio Sousa Coutinho
28 December 2015
DHL Express Worldwide
ASC
O novo serviço de consolidação de encomendas é excelente. Tudo muito bem.
Michael Skov
28 December 2015
Untracked Budget
MS
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Iuliia Semikina
27 December 2015
DHL Economy Select
IS
Great service, quick delivery. Communication was also perfect. Highly recommended.
Thomas Faben
26 December 2015
UPS Express Saver
TF
Great! I found some sneakers on a polish website that I couldn't find anywhere from the USA. They arrived in 9 days. Very pleased with this service!
Maria del Mar Giz
25 December 2015
DHL Express Worldwide
MDM
I used forward2me to buy a sake set online which an online shop only delivered to UK.I purchased the item typing as shipping address the UK address forward2me provided me, and in 2 days it was at my forward2me inbox.That was the day 23 and I chose a forward fee that shipped in one day, I did this the 23 afternoon and the morning on the 24 it arrived home, on time for Christmas.So I am very satisfied and I would recommend this service.
John Walker
25 December 2015
DHL Express Worldwide
JW
Living in Cyprus we have a problem purchasing a lot of items at reasonable prices and are turning more and more to internet selling sites. This was our first time in using forward2me to deliver our goods and there were no problems with the service but the cost of delivering a lightweight purchase of 49.99 for 32.15 was, to us, prohibitive. We would use forward2me again but would probably try to have several items dealt with together as perhaps this would work out cheaper. It would be good if a scale of charges were available perhaps based on size or weight. At the moment it appears that the delivery charge is only available for payment immediately before despatch.
Mitja Zakrajšek
25 December 2015
DPD Classic
MZ
Packet had very good transportation protection and it was delivered very fast.
Dimitris Mouzakis
25 December 2015
DHL Express Worldwide
DM
Delivery was in time, however courier cost is still high for simple thinks. DHL was used at this time but DHL in the market has some additional options without tracking with lower price. This is something that should be checked from forward2me.
Peter Chan
25 December 2015
DHL Express Worldwide
PC
Smooth and speedy service. Repacking was carefully done.
Andreas Yerasimou
25 December 2015
DHL Express Worldwide
AY
Great service! Thank you :)
László Máté
24 December 2015
DHL Economy Select
LM
Extra fast service!
Daniele Russo
24 December 2015
DHL Express Worldwide
DR
Definisco il tutto con una sola parola. PERFETTO! Il 22 dicembre intorno le 17, arriva a loro il mio pacco (un paio di Nike). Mi arriva la mail in cui mi comunicano che è stato consegnato a loro e mi chiedono di indicare il valore. Fatto ciò, inserisco il mio indirizzo e scelgo DHL 1 day business (40 sterline circa) il 23 dicembre alle 16:49 il corriere mi consegna il pacco!
Philip Kallenos
24 December 2015
TNT Economy Express
PK
The whole procedure has been improved substantially and at the same time shipping rates have been redused within reason.
Marek Lachman
23 December 2015
DHL Economy Select
ML
The service is highly recommended if you live out of UK. It is very quick and customer service is very responsive, friendly and helpful. Will use again and again!
Mark Collins
23 December 2015
DHL Express Worldwide
MC
I found their service to be AWESOME, I highly recommend that anyone use them I am extremely stoked with the speedy service & the updates I received. I only wished I had started using them years ago. Well done Guys.
Idar Tverfjell Hansen
23 December 2015
DHL Express Worldwide
ITH
Gikk fort
tai chong wan
22 December 2015
Untracked Budget
TCW
easy to use... my first experience and very positive.. will certainly continue .
Jaco Swart
21 December 2015
DHL Express Worldwide
JS
After explicitly asking for my forward address to be updated the parcel was forwarded to my old home address. Now it is ONE HELL OF A MISSION to have the parcel redirected, I had to spend money calling DHL, I had to fill in forms, send proof of identification, the list goes on and on, the package has now been delayed.
Many thanks for your valued feedback. I have checked your order with DHL and can confirm that we did update your address as requested, it seems DHL have experienced a technical issue which has unfortunately created a delay. We are presently chasing this matter up with DHL to have this problem resolved ASAP. If you are experiencing delivery problems I would always recommend contacting our customer services team for help at info@forward2me.com. We want to make sure your packages are delivered in time and good condition and we have experience in helping to resolve many types of shipment issues. I do hope this matter will be resolved soon, one of our customer services reps will be in contact to provide you with an update.<br/>Kind regards,<br/>Nigel Kelsall<br/>Operations Manager
Mara
20 December 2015
DHL Express Worldwide
M
Excellent service. The whole process was totally stress-free and required next to no work on my end. I logged on to the site only twice from the initial sign-up to the end of the process. The shipping to Australia was very fast and the item arrived on a Friday, when it wasn't expected to be delivered until the following Monday. Highly recommended.
Firmo Dora
20 December 2015
DPD Classic
FD
Bravi, professionali e VELOCISSIMI!
Andreas Skarpman
19 December 2015
DHL Economy Select
AS
Great experience with this company!
Jonathan Tohill
19 December 2015
DHL Express Worldwide
JT
Very easy, transparent, fast!
Warren Dodge
19 December 2015
DHL Express Worldwide
WD
Fantastic, quick service with no complications. Recommended!
John Thomasson
19 December 2015
DHL Economy Select
JT
Excelent reliable service. Web site easy to use and resonable price Would recomend to any one
Jan Christian Stodle
19 December 2015
DHL Express Worldwide
JCS
Great
Laios Palingas
19 December 2015
DHL Economy Select
LP
An excellent service I use for a couple years now.
Responsible , helpful , fast responding in any problem.
Last but not least economic shipping with many choices for every budget.
Responsible , helpful , fast responding in any problem.
Last but not least economic shipping with many choices for every budget.
Marianne Thomassen
19 December 2015
UPS Standard Single
MT
The team at Forward2me answer questions quickly, are very helpful and you feel that they do anything so that your parcels will be repacked as you wish and shipped fast. Several shipping options. My parcel arrived to my house in 3 days as promised. Very good repacking! If you have forwarding needs then you have found someone you can rely on. I will be using them regularly from now on.
John Danson
19 December 2015
UPS Express Saver
JD
Easy well managed fast service. 5 days end to end. Low cost high value. My cat went berserk when she saw the treats. Thank you for shipping the live mice. Only kidding it was salmon flavored dip. Well done forward2me!