Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Erin Mason
12 April 2016
DHL Express Worldwide
EM
Great! Helpful service team and extremely fast turnaround time. I'm impressed and will use again!
Richard
12 April 2016
DHL Express Worldwide
R
One of the best! Fast service & great communication. I would definitely recommend them to anyone looking for a forwarding service.
Ksenia Babiarz Usenko
12 April 2016
DHL Economy Select
KBU
The parcel has been sent to me the same day. I'm happy with excellent communication and solutions they proposed to me. Without hesitation I'll recommend this forwarding service. I also wish they could provide cheaper shipping methods (like Royal Mail Sign-in). Thank you !
Tiago
12 April 2016
DHL Economy Select
T
perfect! 5* star customer support and very reliable.
Wilson
12 April 2016
DHL Economy Select
W
um serviços óptimo, rápido e eficaz que é o que quer. Já usei 3 vezes e estou muito satisfeito
Magnus
12 April 2016
DHL Economy Select
M
Very fast and good service
Teodor Stupnicki
12 April 2016
DHL Economy Select
TS
Good service
Pierangelo
12 April 2016
DHL Express Worldwide
P
f2me is simply the best choice
Panagiotis Philippou
12 April 2016
TNT Economy Express
PP
Very good service.
Jaclyn
12 April 2016
DHL Express Worldwide
J
Speedy, fast response, helpful, trustworthy. I've used them for 6 very valuable shipments to Hong Kong so far. Thank you!
Werks
11 April 2016
UPS Express Saver
W
My first time using a forwarding service and I am glad i chose this company. Shipping took only 1 day to get to the USA.
Jose Carlos Caetano
10 April 2016
DHL Economy Select
JCC
Getting better.
Zdenka
10 April 2016
DHL Express Worldwide
Z
Excellent service, fast and friendly.
Ahmed albathal
10 April 2016
DHL Express Worldwide
AA
I try forward2me and from 1st step they give me support and they care of me like one of them my shipping item I used Re-packaging and really that reduced my total costs I will always work with forward2me if I need how car until my shiped arrived to my home
Fiona
09 April 2016
DHL Express Worldwide
F
Fast service & great communication. Order shipped from UK and i received in Cyprus less than 24hrs later....excellent!
Ksenia
09 April 2016
DHL Express Worldwide
K
Fast and furious. I didn't expect this to be -so- easy!
Marius
09 April 2016
UPS Express Saver
M
They let you know very fast after a package arrives to the address and then fast forwarding to me. Thanks
Peter
09 April 2016
DPD Classic
P
?
Diana
09 April 2016
DHL Express Worldwide
D
My package was delivered to forward2me two days after I ordered it, I got a email from forward2me telling me I had a package. I paid for the delivery on Monday and had my package by Thursday. Great service.
Gary
09 April 2016
DHL Express Worldwide
G
Awesome service and will use again soon!
Norbert Liew
09 April 2016
DHL Express Worldwide
NL
Excellent service and extremely fast to process the orders,
Ronny Mikalsen
08 April 2016
DHL Express Worldwide
RM
Fast delivery, awsome service. Thumps up
Scott Bull
08 April 2016
DHL Express Worldwide
SB
The package I bought online and sent to Forward2Me was returned to sender even though I entered the exact address I was provided with. I ended up having to get it resent using this format, which I figured out myself, as customer support didn't have any suggestions:
Name Name
York House (Box #12345)
Green Lane West,
Preston,
Lancashire,
PR3 1PR
(The provided address uses '12345 York House' as the second line, which seemed to be the issue.)
I understand that this is kinda the Post Office's fault, but it seems like a very basic issue that should be ironed out with the local post office. Once Forward2Me actually received and reshipped the package I had it within 48 hours, so no complaints about that.
Name Name
York House (Box #12345)
Green Lane West,
Preston,
Lancashire,
PR3 1PR
(The provided address uses '12345 York House' as the second line, which seemed to be the issue.)
I understand that this is kinda the Post Office's fault, but it seems like a very basic issue that should be ironed out with the local post office. Once Forward2Me actually received and reshipped the package I had it within 48 hours, so no complaints about that.
Many thanks for the feedback. I'm sorry we weren't of more help with regards to the initial delivery of your parcel to forward2me. I honestly haven't come across this problem before but I'm glad you've raised it here as it's a good lessons learnt for us and something we can address more effectively in the future.
It's good to see that everything else with the service went smoothly. Thanks again for bringing this to my attention.
Kind regards,
<br/>
Nigel Kelsall
Operations Manager
It's good to see that everything else with the service went smoothly. Thanks again for bringing this to my attention.
Kind regards,
<br/>
Nigel Kelsall
Operations Manager
Ngieng
08 April 2016
DHL Express Worldwide
N
Once item has arrived at their warehouse, it is updated promptly. After payment was made to them, shipping was within that day and arrived at my doorstep within 2 days. Efficient and safe to put them as a third party shipping company.
Matti Kääriäinen
08 April 2016
DHL Economy Select
MK
No hassle, everything as expected, reasonable pricing.
Adam
08 April 2016
DHL Express Worldwide
A
Nothing but positive things to say about Forward2Me. Been using their services for a while and they always provide excellent customer service and fast shipping time. I would definitely recommend them to anyone looking for a forwarding service. Keep doing great things and helping shopper around the world!
Per Gradin
07 April 2016
DHL Economy Select
PG
Jag är mycket nöjd med Företagets service och transportkostnaden. Kan varmt rekommendera deras tjänster. Det som är bra är att man kan använda tjänsten för att handla från företag i Storbritannien som inte skickar internationellt.
robert sedlock
07 April 2016
DHL Express Worldwide
Hi,
That's great to hear - thank you for letting us know.
Have a great week.
Kind Regards,
Janet.
That's great to hear - thank you for letting us know.
Have a great week.
Kind Regards,
Janet.
RS
Package arrived a day early
Benjamin
07 April 2016
DHL Economy Select
B
Very quick and efficient service. Not cheap, but very organised and easy to use. I will use this service again! Thanks.
Leena Durrani
06 April 2016
DHL Express Worldwide
LD
I'm so happy with this purchase. I got a 4ct tennis bracelet and it's really beautiful. Johnathan and Tom were in close contact via email and phone throughout the buying process. the bracelet is really high quality, well made and very sparkly. Would definitely recommend anyone who wants to buy a bracelet buy it at diamond bracelets.
Hi,
<br/>
Many thanks for taking the time to leave your feedback, it's important to us.
<br/>
I'm really pleased to hear that you like your bracelet and the quality of service that you have experienced has been good.
Enjoy wearing your bracelet and we look forward to helping you out again very soon...
<br/>
Kind Regards,
Janet.
<br/>
<br/>
Many thanks for taking the time to leave your feedback, it's important to us.
<br/>
I'm really pleased to hear that you like your bracelet and the quality of service that you have experienced has been good.
Enjoy wearing your bracelet and we look forward to helping you out again very soon...
<br/>
Kind Regards,
Janet.
<br/>
Unverified Customer
06 April 2016
Unknown Shipment Details
Very good services and relay fast delivery. Very fast communication.
Hi,
<br/>
That's really great to hear - it's exactly what we aim for so thank you for letting us know.
Have a great day.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - it's exactly what we aim for so thank you for letting us know.
Have a great day.
<br/>
Kind Regards,
Janet.
Maeve
06 April 2016
DHL Economy Select
M
Excellent, reliable and easy to use service
Hi,
<br/>
That's good to hear - thank you so much for letting us know.
<br/>
Kind Regards,.
Janet.
<br/>
That's good to hear - thank you so much for letting us know.
<br/>
Kind Regards,.
Janet.
Anthony
06 April 2016
UPS Express Saver
A
Always fast and top notch service. I order from vendors on eBay UK. Must will not ship to the U.S. But forward2me solves all of my problems.
Hi,
<br/>
That's really good to hear that we are not only providing a good service but solving a problem for you too.
We look forward to continuing to support your ebay purchases.
<br/>
Many thanks,
Janet.
<br/>
That's really good to hear that we are not only providing a good service but solving a problem for you too.
We look forward to continuing to support your ebay purchases.
<br/>
Many thanks,
Janet.
Kirstin Smith
06 April 2016
DHL Express Worldwide
KS
Let me know as soon as the items had reached them, fast shipping, would definitely use again.
Ciprian
06 April 2016
DHL Express Worldwide
C
Smooth and swift. Excellent service. I would recommend you though to find some cheaper transportation alternatives or maybe raise the value for which goods are allowed for the untracked delivery option
Richard Walker
06 April 2016
UPS Express Saver
RW
Great and trust worthy service will use time and time again.
charles
06 April 2016
Untracked Budget
C
No problems at all. Great service!
Shelley
05 April 2016
DHL Express Worldwide
S
What a wonderful service this company provides. I wanted something that I could not order from the US. They placed the order for me and sent it out. Once it was received by them, I had it in two days. Thank you so much. I highly recommend Forward2Me
Ashley
05 April 2016
DHL Express Worldwide
A
The best forwarding company by far! Don't go with anyone else this company is the real deal. The customer service is top notch and answers all your questions quickly and professionally. I will definitely be using this company again in the future!
Scott Wallestad
05 April 2016
DHL Express Worldwide
SW
Great job. Would use again.
Tamara Findlay
05 April 2016
DHL Express Worldwide
TF
postage from uk is expensive in general - wish we could find a cheaper deal!
but the service is great - great communication and so easy
but the service is great - great communication and so easy
Max Volkmer
05 April 2016
DHL Economy Select
MV
Excellent and fast service.
Dmitry
05 April 2016
DHL Express Worldwide
D
I ordered the new Ipad Pro from Apple UK and used forward2me as an intermediary for the first time. Initially I had some concerns about how it is going to work but the transaction was absolutely seamless at every stage.
Angela
04 April 2016
DHL Express Worldwide
A
They were quick and there was no hassle at all.
Nelson Spivey
04 April 2016
DHL Express Worldwide
NS
I wish every company that I worked with was as simple and easy to use as forward 2 me. I have shipped numerous boxes of amazon customer returned inventory back to me and never had a mistake yet.
Its effortless to get multiple packages back from the UK to the USA every shipment. All boxed and bundled together. The consolidation fees and the shipping fees are more than reasonable even with a hazmat charge on there because of the cell phone batteries. Just a single hazmat fee is needed for the whole shipment.
My emails get replied to in a matter of hours with someone on the other end who has a brain and knows whats going on and who has the power to fix whatever problem I have.
I will keep using them for years and years.
Its effortless to get multiple packages back from the UK to the USA every shipment. All boxed and bundled together. The consolidation fees and the shipping fees are more than reasonable even with a hazmat charge on there because of the cell phone batteries. Just a single hazmat fee is needed for the whole shipment.
My emails get replied to in a matter of hours with someone on the other end who has a brain and knows whats going on and who has the power to fix whatever problem I have.
I will keep using them for years and years.
Beki
04 April 2016
DHL Express Worldwide
B
Once again an excellent service. Forward2me are quick to respond and quick to action requests. I am a frequent customer and they have never let me down. On this occasion the item was with me in 3 working days as promised. The item was fragile and arrived in good condition. I am very happy.
Manny Kaiafas
04 April 2016
DHL Express Worldwide
MK
Everything was delivered on time and in great condition. One of the items was described as a scarf rather than a pack of cards so just need to be careful just in case there needed to be a follow up on a missing item or for any other reason concerning customs. Other than that, I have used F2M in the past and will continue to use them ongoing. Thanks again.
Stagi
03 April 2016
DHL Express Worldwide
S
Ottimo!!!!!
abeer
03 April 2016
DHL Express Worldwide
A
It was quick and easy to use but there was not enough options for delivery and their prices were all hight
Marvin Russell
02 April 2016
DHL Express Worldwide
MR
This service was really professional speedy and also secure and comfortable to use and I recommend forward2me.com to ppl already before I've even written this review