Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Hussain Nazeed
14 August 2016
DHL Express Worldwide
HN
Service is excellent, I think you can make the website a bit user friendly.
Thomas Bucknall
13 August 2016
DHL Express Worldwide
TB
Absolutely incredible service. Best i have ever seen i have had ordered a lot of stuff from overseas to South Africa!!!!
wong vui seng
13 August 2016
UPS Express Saver
WVS
Good service A+++
roslany tengah
13 August 2016
UPS Express Saver
RT
very fast and i am very satisfied
Daniel Bruno
13 August 2016
DPD Classic
DB
great
Louis
13 August 2016
UPS Express Saver
L
It was the fist time that I ever used their services and they were absolutely impeccable. Great communication, thoroughly professional and a pleasure to deal with. Would not hesitate to use their services again.
Jose
13 August 2016
DHL Express Worldwide
J
Awesome
Sam Nesbitt
13 August 2016
UPS Express Saver
SN
Support staff were extremely helpful. Reasonable prices. Definitely would use forward2me again.
Unverified Customer
12 August 2016
Unknown Shipment Details
The service provided was exceptional. Of a kind one would expect from a close friend or a relative. The shipment included live plants, including a rare tree, that are not normally re-shipped by the company. The staff went out of their way to look for an affordable option and organised the shipment. In meanwhile, they took care of the plants so that the plants not only survived but arrived in a good order. Everything was planted and is now growing. Every time looking at them I am thinking of and thanking the very nice person whose name is Liga.
Subrata
12 August 2016
UPS Express Saver
S
Simple, Fast and Reliable.
Preben
12 August 2016
DHL Express Worldwide
P
Bestilte et tastatur på tirsdag, fikk det levert to dager senere. Alt gikk kjempe fort og trengte ikke snakke med deres customer service. De fikset alt og pakken kom frem uten skader. Veldig fornøyd.
Kyriakos Sidiropoulos
12 August 2016
DPD Classic
KS
Great communication and willingness to help.
Nicholas
12 August 2016
DHL Express Worldwide
N
As always excellent service with Google info updates ....well done to all
Christian
12 August 2016
DHL Express Worldwide
C
Sehr zuverlässig und speditiv. Unbürokratisch
yuval
12 August 2016
DHL Express Worldwide
Y
thank you for everything - for your kind and efficient service.
got my envelope in two days time.
couldn't be more satisfied.
got my envelope in two days time.
couldn't be more satisfied.
Robert
12 August 2016
DHL Express Worldwide
R
Thank you so much to forward2me. I was nervous using a parcel forwarding service, but this site made it extremely simple, I forwarded my shoes to the US, and they were here in no time.
Tina
11 August 2016
DPD Classic
T
Detailed information on the whereabouts of my package, quick delivery.
susan
11 August 2016
UPS Express Saver
S
highly efficient and polite. Easy website to use for arranging orders from UK stores that do not take AUS credit cards
Kathleen
10 August 2016
UPS Express Saver
K
Everyone assisted me with all my questions with this being a new process for me.
Brett
10 August 2016
DHL Express Worldwide
B
Fast and efficient service, took great care of fragile items
Steve
10 August 2016
UPS Standard Single
S
Excellent service as always
Dempsey
10 August 2016
UPS Express Saver
D
Super fast service, very good prices, and cool options that let you combine packages.
Raina
09 August 2016
UPS Express Saver
R
The shipping is a bit too pricey. Make a cheaper shipping option please!
David
09 August 2016
UPS Express Saver
D
well done forward2me, package received intact. I will definitely use again
Ivar Sandstad
09 August 2016
DHL Economy Select
IS
Perfect solution for buing goods normally not delivered to my home country.
Dmitrii
09 August 2016
DHL Express Worldwide
D
Very quick service
Jim
09 August 2016
DHL Express Worldwide
J
Great service and packaging was perfect. Thanks.
Tony
08 August 2016
UPS Express Saver
T
The service is blazing fast.
Many people said that they had excellent communications with forward2me;
however, for me the whole process is so smooth that I don't even need to talk with them.
Guess, in the future even if some uk online store offers shipping to my place,
I would still go for forward2me.
Many people said that they had excellent communications with forward2me;
however, for me the whole process is so smooth that I don't even need to talk with them.
Guess, in the future even if some uk online store offers shipping to my place,
I would still go for forward2me.
Duarte
08 August 2016
DHL Express Worldwide
D
Secure and quick delivery. A bit expensive although location was relatively remote.
Leo
07 August 2016
DHL Economy Select
L
Fast and effective service. Price is very nice for UK and I like it that they can wrap many packages into one.
10/10!
10/10!
HP
06 August 2016
UPS Express Saver
H
All perfect, thank you.
Mario
06 August 2016
DHL Express Worldwide
M
Excellent and prompt service with ok prices.
Denis
06 August 2016
DHL Express Worldwide
D
Excellent and Good.
Hardy
06 August 2016
UPS Standard Single
H
Everything work as described.
SS
05 August 2016
DHL Economy Select
S
I am a happy loyal customer for F2Me. Very prompt and proactive, couldn't have asked for better service.
Thordur
05 August 2016
DHL Express Worldwide
T
Would love to see a selection of cheaper shipping options, such as parcelforce. This is a very pricey service to use as is.
Susie Stanford
05 August 2016
DHL Express Worldwide
SS
Tracy was excellent and very helpful
Renars
05 August 2016
DHL Express Worldwide
R
This is excellent service I am happy to use it. And I will use it in future
Selene
05 August 2016
UPS Express Saver
S
By my latest experience, it was very fast.
One comment, can I check the estimated cost for transporting an item from UK to my specified address in advance if I know its weight? It will be more convenient when I decide whether an item is worth to buy before it is shipped to forward2me.
One comment, can I check the estimated cost for transporting an item from UK to my specified address in advance if I know its weight? It will be more convenient when I decide whether an item is worth to buy before it is shipped to forward2me.
Steve Hunter
05 August 2016
DHL Express Worldwide
SH
Very quick and stuck to their promises
Jernej
04 August 2016
UPS Standard Single
J
Nothing but compliments to the team at forward2me. The seller I ordered from messed something up and it took forever for the shipment to reach f2me, but once it did, it was just an express delivery to me. Keep up the good work!
Jose Carlos Caetano
04 August 2016
DHL Express Worldwide
JCC
As várias embalagens vieram separadas em vez de estarem todas dentro de uma caixa maior, como em encomendas anteriores.
Para verificação, algumas embalagens foram abertas incorretamente.
Para verificação, algumas embalagens foram abertas incorretamente.
Hello,
<br/>
Many thanks for providing the feedback and I'm sorry to read that some of the packaging was damaged.
<br/>
I've looked at this shipment and I can see that it was a multi-piece of 15 packages. In future it may be preferable to use the combine and repack so that the overall volume is reduced into as few boxes as possible. I would recommend you take a look at our website for more details on that service.
<br/>
If you don't think this will meet your needs please feel free to contact me at info@forward2me.com and I will gladly take a look to see if we can meet your requirements.
<br/>
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
<br/>
<br/>
Many thanks for providing the feedback and I'm sorry to read that some of the packaging was damaged.
<br/>
I've looked at this shipment and I can see that it was a multi-piece of 15 packages. In future it may be preferable to use the combine and repack so that the overall volume is reduced into as few boxes as possible. I would recommend you take a look at our website for more details on that service.
<br/>
If you don't think this will meet your needs please feel free to contact me at info@forward2me.com and I will gladly take a look to see if we can meet your requirements.
<br/>
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
<br/>
<br/>
Karol
04 August 2016
DHL Economy Select
K
It's great to find your web site with your services, it is really userfriendly and straight foward. Very interesting business model, trustwothy and it really works!
Anne Galles
04 August 2016
DHL Express Worldwide
AG
Great service!
Steve
04 August 2016
DHL Economy Select
S
First time Have used this service and thoroughly impressed. Simple and flawless from start to finish and will definitely use again.
Charlie
04 August 2016
UPS Standard Single
C
Great service. New courier better than DHL.
sudtida
04 August 2016
DHL Express Worldwide
S
Good
Ryan
04 August 2016
UPS Express Saver
R
Fast service. Wasn't much cheaper than the rate offered by the merchant. Will use again.
Andraž
03 August 2016
DHL Express Worldwide
A
Really straightforward. Simple to use!
In Young Suh
03 August 2016
UPS Standard Single
IYS
Response was quick and all questions were duly answered within 24 hrs as promised by the automatic response I got when I emailed them. Product arrived as promised on time.
Payment was a bit complicated though, VISA blocked my credit card when I tried to pay on the forward2me website. I only knew this hen they called to explain, confirm this was me trying to pay, and unblocked it the day after. Meanwhile I paid my shipment fee by Bank Transfer, which was an international transfer obviously as this is an international forwarding service. However, the shipping fee amount I needed to transfer was only given in GBP. The company recommends that you write them via email and find out the exact amount before transferring but to me this is a long step. They should just show a exchange price on the webpage.
Payment was a bit complicated though, VISA blocked my credit card when I tried to pay on the forward2me website. I only knew this hen they called to explain, confirm this was me trying to pay, and unblocked it the day after. Meanwhile I paid my shipment fee by Bank Transfer, which was an international transfer obviously as this is an international forwarding service. However, the shipping fee amount I needed to transfer was only given in GBP. The company recommends that you write them via email and find out the exact amount before transferring but to me this is a long step. They should just show a exchange price on the webpage.