Show your shopping addresses France Parcel Forwarding from €40.25 to United States of America
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Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.512901195721%
4
2.3851478917558%
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2
0.66079295154185%
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1.9572057898049%
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Based on 15890 reviews
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reviews of forward2me
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Unknown Country
Unknown Shipment Details
I got my product, even though it's delay, re-port, three days, due to local weather... I'm wondering if it can add more cheaper rate courier, it can scale even bigger, website speed is better than others
Unknown Country
Unknown Shipment Details
I want to express my gratitude to Simon from UK Warehouse who handled my packages with extra care.

He make sure that my packages are well packed and secured to avoid damage during transit.

He is very professional dealing with this kind of request. Keep up the good work, Simon!

Forward2me is a very trustworthy and world class shipping company.

Ms. H
United States of America
DHL Express Worldwide
NM
Very satisfied with the shipping and delivery. Have been looking for years for a company who is able to send me simple things I wanted from Germany. Thank you
Unknown Country
Unknown Shipment Details
Received prompt assistance from Girlie for a UK package and resolved the issue.
Have used forward2me a few times now and the experience has been excellent.
Unknown Country
Unknown Shipment Details
Quick and helpful responses to my question thanks to Regilyn! Great work, great customer service
Unknown Country
Unknown Shipment Details
Thanks to the kind support of GIRLIE in the UK, I was able to receive the service successfully. Thank you very much.
Unknown Country
Unknown Shipment Details
Honey was the agent and she was prompt in her responses, solve the issue in no time. Thank you.
Unknown Country
Unknown Shipment Details
I had an enquiry about why my package was classified as 'combine and repack' as opposed to 'ship now'. Girlie from Preston, Lancashire warehouse was very helpful in making me understand how it worked in this situation.
Unknown Country
Unknown Shipment Details
Regilyn was very helpful in answering my questions and making my first time using this platform a comfortable one.
Unknown Country
Unknown Shipment Details
I bought a puzzle from Amazon Japan and sent to to my address in Japan because the seller wouldn't ship to Australia.
They only offer the most expensive shipping to Australia. Cost me AU$82 to Ship a puzzle that cost me AU$80
Another company I buy from that does ship to Australia offer better and cheaper shipping options for the same size jigsaw puzzle that I bought. Their prices below are much better and fair. I will not be using Forward2Me again

Japan Post (Economy Air)
AU$23.21

Japan Post (Standard Air Registered)
AU$27.45

DHL (Express Worldwide)
AU$34.72

FedEx FICP (FedEx International Connect Plus)
AU$42.55

Japan Post (EMS Express)
AU$58.30

UPS (UPS Worldwide Express® Saver)
AU$123.02
Unknown Country
Unknown Shipment Details
Very nice customer service:)
Had a large package that requires extra work. Went like a breeze ;)
Unknown Country
Unknown Shipment Details
Since the first time I used the website to transfer parcels.
I found that the speed was really fast and the communication was very timely.

This time the package arrived at the UK warehouse and I encountered a problem with the payment.

Thank you Honey for your patient help and solution.
Wish everything goes well.
Thailand
DHL Express Worldwide
TS
Solves the problem of mail forwarding exactly, in a reliable way at a reasonable price
United States of America
UPS Express Saver
TB
Without Forward2Me I wouldn't have been able to get the car part I really wanted.
They made it easy to secure the product and were good at communicating along the way.
I Highly recommend their services.
Unknown Country
Unknown Shipment Details
The best website for storage and recharge ، I would like to thank the employee NICA because very support & explaining to me how use this website
Unknown Country
Unknown Shipment Details
I have one shipment before few days with forward2me and there were a problem, but customer service at forward2me especially Aimee did a big effort to solve this issue and it was solved in a professional way and they knew how to deal with such an issue I had.
Thanks for customer service for their perfect job.
Unknown Country
Unknown Shipment Details
I really like the service provided by the company.
Unknown Country
Unknown Shipment Details
Aimee, Honey & Kat provided great support in ensuring the correctly formatted address was used to ensure delivery to the German address by DHL.
Unknown Country
Unknown Shipment Details
Girlie at the UK warehouse got back to me pretty swiftly and her answer was very detailed and helpful.
Unknown Country
Unknown Shipment Details
When I was in trouble about the payment, Mr./Ms. Aimee gave me a very good advice. I was very happy.
Unknown Country
Unknown Shipment Details
She is one of the best, thanks to her, and sha was quickly answered and solve my problem
Unknown Country
Unknown Shipment Details
Just received my first order in Forward2me's Japan warehouse, customer service has been very helpful and proactive (thanks Honey!) to identify my package, although there was a little hiccup on my end with the addressee's name. Will definitely keep exploring the service.
Unknown Country
Unknown Shipment Details
Very convenient choice to ship your parcels from the UK.
The first days of storage are free of charge and the website Is easy to use.
Also customer service Is very efficiente and the assistants are very kind
Unknown Country
Unknown Shipment Details
Honey, provided excellent customer service and addressed all of my questions and concerns in a courteous and professional manner. I am glad I chose Foward2Me to forward my high value package from Germany to the United States.
Unknown Country
Unknown Shipment Details
Everything has been fast and efficient. Smooth interface, great shipping times and prices. Would 100% recommend.
Unknown Country
Unknown Shipment Details
Brilliant company. So reliable and easy to deal with. Customer service is always prompt and excellent. All my shipping I need from UK to my place in Saudi I always use them.
Unknown Country
Unknown Shipment Details
Hi,

I would like to thank Honey for the attention and for resolving my problem with detailed replies. Being a first time user of your forwarding service.

Regards,

Carmel Busuttil
Unknown Country
Unknown Shipment Details
Experienced some issues with damaged goods, but customer service (Aimee) was very helpfull and provided a good resolution. Happy with the service.
Unknown Country
Unknown Shipment Details
Happy with the way I HONEY handled my enquiry, thanks
Unknown Country
Unknown Shipment Details
Good service, Aimee from UK sent the shipping and customs papers fast.
Unknown Country
Unknown Shipment Details
I was very dubious about using this as I'd never done it before but no question was too silly and Aimee replied quickly to all of my many emails. No it's not cheap but if you can't get what you want from anywhere else then this is an excellent option. At times the website is a bit counterintuitive but the customer service makes up for it. Thank you Aimee.
Unknown Country
Unknown Shipment Details
Excellent service with specific reply on the subject.
Thank you,
Theo
United Kingdom
DHL Economy Select
SA
Excellent service, fast shipping, website design is great. Thank you A+++
Unknown Country
Unknown Shipment Details
I used the forward2me service for the first time. I had questions, but HONEY from your support team was always answering me directly. She is very enlightening, a real professional-lucky to have her in your team.
I'm very satisfied and happy that I used your service
Thank you very much
Maria
Greece
Unknown Country
Unknown Shipment Details
I had a good experience specially with 'GIRLIE' he helps.a lot to get better and forward my package as soon as possible
Thanks a lot
Unknown Country
Unknown Shipment Details
Super! Thx you...

Forward Me Number 1!

Greatings from Austria
Unknown Country
Unknown Shipment Details
I needed assistance with my package today and REGILYN was wonderful. Thank you so much for your help.:-)
United Kingdom
DHL Economy Select
KS
My items were processed, packed and dispatched quickly. Very happy.
Unknown Country
Unknown Shipment Details
REGILYN was super helpful and provided a timely response
United States of America
FedEx Connect Plus
ST
Overall my experience with your service has been great except this most recent time. I had reached out via email because I felt like there were some incorrect items in my box. I was advised somebody would look into it and get back to me but they never did. I went ahead and paid for shipping on the items you had in my box because maybe I had made the mistake. However, when the items arrived I realized that most (29 items arrived, 14 belonged to me) packages in my box were actually intended for another person that just so happened to be located in my local area. Think about this, had I not been the one who received the packages this other individual would have been out on 15 items. That's just wild to think, and what makes it worse is that I identified the issue was but it was never looked into further. This makes me hesitant to continue to use your services.

Update: everything has been rectified, and they went above and beyond to do so. Customer service is beyond exceptional and I understand that mistakes happen so overall a non-issue at this point because they took the time to understand and resolve the issue and once again went above and beyond to do so. Highly recommend their services based on their service alone.
United Kingdom
UPS Standard Single
VC
So glad I found this site. I purchased an item from Amazon in Germany as it was not available in the UK. The address provided meant the order was completed, collected from that address and I selected the method of transportation from the list provided. Result was a successful delivery and a very happy friend.
Unknown Country
Unknown Shipment Details
To agent Honey,
Thank you very much for your handling my inquiry. I am satisfied with your swift response and appreciate my package status up date. I will use your service next time when I need. Anyway, thank you for your handling my inquiry.
Unknown Country
Unknown Shipment Details
Honey was very quick in getting back to me and I really appreciated her help!
Unknown Country
Unknown Shipment Details
Forward2Me's customer service is exceptional. Kat was so helpful in keeping me aware of updates on my shipment, and assisting me when the shipment was sent back. She was very responsive and kept me updated!
United States of America
DHL Express Worldwide
PH
Great for being able to get stuff from folks who don't want to ship international. The price to ship things on to you once it's received by F2M is very expensive. I buy a lot of stuff from overseas and F2M's prices and shipping options are much higher and I don't use the service as much as I would like as a result.
Unknown Country
Unknown Shipment Details
When using this service for the first time, I didn't know exactly what to do and which buttons to click.
Honey helped me enormously by sending me an email with the procedure step by step.
Unknown Country
Unknown Shipment Details
Hi Honey
You are very kind and polite
Appreciate. Thank you
forward2me
Hi Soma,

Thank you so much for taking the time to share your experience with Forward2me!

We are delighted to hear that Honey provided you with helpful and professional support.

We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.

Should you have any further questions or require assistance in the future, please don't hesitate to reach out at info@forward2me.com. We are always here to help!

Warm regards,
Aimee
Unknown Country
Unknown Shipment Details
Very proffessional service and the support is incredible
Unknown Country
Unknown Shipment Details
I was in contact with Nica, which had prepared all fine for my delivery. Thank you very much!:-)
Unknown Country
Unknown Shipment Details
I recieved an email regarding a shippement that was missing some information, requesting more info to be sure if it is mine. After providing the requested info everything went nice and smooth.
Thank You
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