Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Toffa Andreas
18 March 2017
DHL Express Worldwide
TA
?? 10/10 reseption rapide. Excellent service. Iils sont très rapides pour l'expédition, à moin de 20h j'ai reçu mon coulis .
Barry S. Wilson
18 March 2017
UPS Express Saver
BSW
EXCELLENT SERVICE !!!
Conan Yeoh
18 March 2017
UPS Express Saver
CY
Been using forward2me for all my uk purchase..!! It's awesome..... Thanks for the great job provided....!!
Michael Connell
17 March 2017
UPS Express Saver
MC
I was pleasantly surprised to get a call from the courier service on Wednesday saying they would deliver the package to my door which they did within 15 minutes. Normally in Cyprus you need to collect the parcel from the courier offices as our location is difficult to find. The item was well packed and as it should be.
Van Thai Huu
17 March 2017
UPS Express Saver
VTH
Good service!
I just received my Alienware 15 R3 few day ago and i very happy because they shipping very fast! they ship after 1 hours i paid fee shipping for they... And my laptop so cool no have any problems ! I love thuis services, i will use more!
Thank you!
I just received my Alienware 15 R3 few day ago and i very happy because they shipping very fast! they ship after 1 hours i paid fee shipping for they... And my laptop so cool no have any problems ! I love thuis services, i will use more!
Thank you!
daniel shanhun
17 March 2017
DHL Express Worldwide
DS
fast friendly and easy service, thankyou very much, will use again!
Daniel
17 March 2017
DHL Express Worldwide
D
Awesome and prompt customer service, great speed and price. Excellent
Craig Stump
17 March 2017
UPS Express Saver
CS
Fast, efficient, no fuss service. Shipping is expensive but very fast (London to Sydney in 3 days for $80AUD)
Hi,
<br/>
Many thanks for taking the time to review our services.
<br/>
We're so pleased that all went well with your shipment however the shipping cost was more than expected. We continually work with our shippers to ensure that our customers receive the most cost effective prices available and the shipping price includes the use of your UK address, the acceptance, processing and any export paperwork required to ship your goods.
<br/>
We do offer a combine and repack service for our customers to ensure that they obtain the maximum value for shipping, if you require more information about this service please contact our customer service representatives at info@forward2me.com and they will be happy to provide you with the relevant information.
<br/>
We hope to hear from you again soon and have a lovely evening.
<br/>
Kind Regards,
Tracy.
<br/>
Many thanks for taking the time to review our services.
<br/>
We're so pleased that all went well with your shipment however the shipping cost was more than expected. We continually work with our shippers to ensure that our customers receive the most cost effective prices available and the shipping price includes the use of your UK address, the acceptance, processing and any export paperwork required to ship your goods.
<br/>
We do offer a combine and repack service for our customers to ensure that they obtain the maximum value for shipping, if you require more information about this service please contact our customer service representatives at info@forward2me.com and they will be happy to provide you with the relevant information.
<br/>
We hope to hear from you again soon and have a lovely evening.
<br/>
Kind Regards,
Tracy.
Christina Weyl
17 March 2017
DHL Express Worldwide
CW
Quick and easy.
Nikita Vasilev
16 March 2017
DHL Express Worldwide
NV
It was really fast
Esther Sigurðardóttir
16 March 2017
DHL Express Worldwide
ES
Forward to me is a great service and I will use it in the future.
SYLVESTER TAN
16 March 2017
UPS Express Saver
ST
Using your service was easy and fast. Love it!
Lilja Sigmarsdóttir
15 March 2017
DPD Classic
LS
Top nice, exelent and fast delivery;)
Steinunn Gunnsteinsdóttir
15 March 2017
DPD Classic
SG
Quick and easy for customers. ?
Michelle O''Donnell
15 March 2017
UPS Express Saver
MO
Actioned Very fast, tracking number supplied couldn't be happier with the service, will definitely use again. Got my package quicker then expected. Uk to Aus
Omar Hanido
15 March 2017
UPS Express Saver
OH
Very good service, but the packages were opened!
Anne-Marie Homes
15 March 2017
UPS Express Saver
AH
Speedy service, tracking could be checked at any time and tracking was updated frequently. Parcel arrived well packed and protected. Very impressed that I could order and receive this item within 5 days from UK to Australia, when told by a local company that deals with the brand of shoe I purchased that they might be able to provide me with the product but it would take between 2 and 4 months! Forward2me is a much better option for me.
Stephanie Price
15 March 2017
DHL Express Worldwide
SP
Smooth transaction and prompt delivery of my package!
Marijana Munro
15 March 2017
UPS Express Saver
MM
The service was fast and easy.
WAN ZUHAIRI WAN YAAKUB
15 March 2017
UPS Express Saver
WZW
Fast and reliable. Responsive to email.
Unverified Customer
15 March 2017
Unknown Shipment Details
very good
Tolga Dilsiz
14 March 2017
DHL Economy Select
TD
Really superb service! Everything arrived safely in Switzerland. Thank you so much!
Anas Muhiaddin
14 March 2017
DHL Economy Select
AM
Utmärkt service, snabb leverans. Kommer använda det igen och rekommenderar andra att använda sig av forward2me
Gabor Szecskai
14 March 2017
DPD Classic
GS
All went quickly and smoothly.
Helen Pringle
14 March 2017
DHL Express Worldwide
HP
Flawless & quick.
Yousef Alkhalaf
14 March 2017
DHL Express Worldwide
Hi,
<br/>
Many thanks for taking the time to review our services, we really do appreciate this.
<br/>
It's good to hear that everything went well with the shipping of your goods although the shipping costs were more than expected.
<br/>
We do try to work with our couriers on a regular basis to ensure that we can offer our customers the best prices available and believe we offer a value for money service. Shipping costs include the use of your forward2me address, the acceptance and processing of your goods and any export paperwork required to ship your parcel.
<br/>
We do offer a combine and repack service to provide our customers with the maximum value for shipping, if you require any further information on this service please don't hesitate to contact one of our customer service representatives at info'forward2me.com and they will be happy to provide you with all the required information for this service.
<br/>
I hope this helps and hope to hear from you again soon.
<br/>
Kind Regards,
Tracy.
<br/>
Many thanks for taking the time to review our services, we really do appreciate this.
<br/>
It's good to hear that everything went well with the shipping of your goods although the shipping costs were more than expected.
<br/>
We do try to work with our couriers on a regular basis to ensure that we can offer our customers the best prices available and believe we offer a value for money service. Shipping costs include the use of your forward2me address, the acceptance and processing of your goods and any export paperwork required to ship your parcel.
<br/>
We do offer a combine and repack service to provide our customers with the maximum value for shipping, if you require any further information on this service please don't hesitate to contact one of our customer service representatives at info'forward2me.com and they will be happy to provide you with all the required information for this service.
<br/>
I hope this helps and hope to hear from you again soon.
<br/>
Kind Regards,
Tracy.
YA
It is good, fast shipping and excellent sealing but is expensive
Tata Nyunt
14 March 2017
DHL Express Worldwide
TN
Very fast service. Would recommend forward2me to any New Zealanders.
Casey Newman
14 March 2017
DHL Express Worldwide
CN
Excellent service. Fast and affordable.
Moong ein Cheah sharon
13 March 2017
UPS Standard Single
MEC
quick service and efficient communication
Robert Smith
13 March 2017
UPS Express Saver
RS
Items delivered by DHL on time and speedily, ordered in Uk on on Monday and arrive Hong Kong on Friday morning. No issues
Razvan Stana
12 March 2017
DHL Economy Select
RS
Great service, top-notch customer support!
Amanda Frost
12 March 2017
UPS Express Saver
AF
Quick service!
ziad alrasheed
12 March 2017
DHL Express Worldwide
ZA
Excellent service. Definitely the one of the best in UK but could be cheaper
im hoping that carrier choices expand more to suit customers from different countries
For example "aramex" in my country they deliver better than dhl or ups
Box fits everything perfectly no wasted space to pay for but the options like filler of protection could improve the service And the shipping option which some customers prefer to choice it to keep everything safe instead of dealing with unwanted option that worries some people.
Thanks you so much for the service.
im hoping that carrier choices expand more to suit customers from different countries
For example "aramex" in my country they deliver better than dhl or ups
Box fits everything perfectly no wasted space to pay for but the options like filler of protection could improve the service And the shipping option which some customers prefer to choice it to keep everything safe instead of dealing with unwanted option that worries some people.
Thanks you so much for the service.
Austin MacGinnis
12 March 2017
UPS Express Saver
AM
lava lamp
Jose Nunes
11 March 2017
UPS Standard Single
JN
Serviço muito bom ! Recomendo
Good service ! I recommend
JM Nunes
Portugal
Good service ! I recommend
JM Nunes
Portugal
Anette Larsen
11 March 2017
DPD Classic
AL
Everything worked really well, no delays or problems. After I had chosen DPD as courier I read a lot of unfavourable reviews regarding their deliveries in Denmark. However, the parcel was delivered by PostNord / DPD without any delay, so I have absolutely no complaints.
Clare
11 March 2017
DHL Express Worldwide
C
Great service as usual from the forward to me team. I have used forward to me a number of times now, and have always found them to be quick, efficient and easy to deal with. Very happy with the service!
Ted Disciscic
10 March 2017
UPS Express Saver
TD
Very easy, seamless transaction. Arrived on time without any issues.
Samir Bouzaeine
10 March 2017
UPS Express Saver
SB
vraiment c excellent merci bcp pour l'aide et tout ( pour tout le team )
et surtout tracy qui m'a aidé
<3 <3 in love with u
et surtout tracy qui m'a aidé
<3 <3 in love with u
Robert Morath Halvorsen
10 March 2017
UPS Standard Single
RMH
fast and easy forwarding service
Douglas Lackey
10 March 2017
DHL Express Worldwide
DL
Process was quick and more expensive than I anticipated but the real problem was with the goods I received. I had this company forward me three limited edition games of which one had the seal broken and box torn for no apparent reason. When I emailed about this I was told customs was at fault, but I have had packages inspected by customs before. You can tell when a package has been opened and resealed at customs and there was no evidence of this. There was also no customs inspection form inside the package. In short the service is quick and expensive but I won't be using it again. I didn't pay such high costs to have my items opened and damaged.
Hi,
<br/>
Many thanks for taking the time to review our services however I'm sorry that your goods have not been received as expected.
<br/>
Please be assured it was not our intention to point the blame at customs, this was only a possibility as customs do sometimes need to open parcels for inspection during customs clearance.
<br/>
We do take these kind of cases very seriously and as mentioned in our email the matter has been passed to our Warehouse Supervisor to investigate who has also involved the Operations Manager.
<br/>
Our processing team are fully trained before processing parcels and they are aware that it is very important to take great care with our customers goods especially ensuring factory seals are left unbroken. We now need to speak with the processing team <span>to ensure that we fully understand what has happened here and if we are at fault we will take the necessary action.</span>
<br/>
Thank you for bringing this to our attention and once this investigation is concluded we will be back in touch via email.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
<br/>
<br/>
Many thanks for taking the time to review our services however I'm sorry that your goods have not been received as expected.
<br/>
Please be assured it was not our intention to point the blame at customs, this was only a possibility as customs do sometimes need to open parcels for inspection during customs clearance.
<br/>
We do take these kind of cases very seriously and as mentioned in our email the matter has been passed to our Warehouse Supervisor to investigate who has also involved the Operations Manager.
<br/>
Our processing team are fully trained before processing parcels and they are aware that it is very important to take great care with our customers goods especially ensuring factory seals are left unbroken. We now need to speak with the processing team <span>to ensure that we fully understand what has happened here and if we are at fault we will take the necessary action.</span>
<br/>
Thank you for bringing this to our attention and once this investigation is concluded we will be back in touch via email.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
<br/>
Lella Erludóttir
10 March 2017
DPD Classic
LE
Great service, fast shipping
Marta Bukowska-Coquilleau
10 March 2017
DHL Economy Select
MB
Everything went well. Good service worth to use it.
Christelle Carlier-Delhaye
10 March 2017
UPS Standard Single
CC
Envoi rapide du colis via UPS vers la France. Excellente expérience.
Jon Jessen
10 March 2017
DHL Express Worldwide
JJ
package came fast and great service
Anttijuhani Lantto
10 March 2017
DHL Express Worldwide
AL
Simple, easy and fast
FLORA SUM
10 March 2017
UPS Express Saver
FS
Fast shipment and easy payment through PayPal. I highly recommend to anyone who are looking for shipping service for online shopping on UK sites.
Michelle Taksier
10 March 2017
DHL Express Worldwide
MT
They are awesome, fast & very responsive
Loved the experience!
Loved the experience!
Amber Manto
10 March 2017
UPS Express Saver
AM
Was so happy I find your business - after a searching the internet for a reputable UK forwarding service. Customer service was excellent every step of the way and so was communication. Would highly recommend.
Joao Henriques
09 March 2017
DHL Economy Select
JH
Well thought out service, indispensable from UK to Portugal. Easy, no doubts, will remain faithful.