Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Peter
10 September 2016
TNT Express Non-Docs
Sheryl
10 September 2016
DHL Express Worldwide
S
Would recommend the company, first time using them, but most impressed with their turnaround time from receiving my package.
Hi,
<br/>
That's great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear - thank you for taking the time to let us know.
<br/>
Kind Regards,
Janet.
Lynette
10 September 2016
DHL Express Worldwide
L
I was very happy with their service. I was amazed at how easy they make it to forward your package on to you. I tracked my package to my UK address, a couple hours later got an email from forward2me about how I wanted to send it to the US, picked the shipper I wanted, paid on the website, and got an email confirming payment and giving me a tracking number. I happened to have finished up paying on their website at 4:30 their time and figured the package wouldn't go out until the next day since they are only open until 5pm. I was very surprised to see that my package was sent out the same day. I thought that was great service! And I will definitely be using them again.
Jennifer
09 September 2016
DHL Express Worldwide
J
Quick communication with e-mails when package arrived and when shipped with tracking number. Shipped my package quickly.
GENEROSE
09 September 2016
UPS Express Saver
G
Forward2me provides an excellent job. Hassle free indeed and outstanding customer service will definitely use them again
Mohammed Almashjari
09 September 2016
DHL Express Worldwide
MA
The service is really amazing, just they need to give competitive shipping rates.
Andreas
09 September 2016
DHL Express Worldwide
A
very quick, always informing about status
reddis891
09 September 2016
DHL Express Worldwide
R
Unfortunately I receive few of these feefo invites for feedback, so I will quickly take the opportunity to leave feedback on this occasion. I have successfully received 8 shipments without issue. The only concern I had was concluded to be a third-party issue and it was promptly and thoroughly investigated upon my raising it. The service is at a premium, I will admit, however handling is excellent. Two very necessary things I look for in a redirection service is honesty and consistency. No parcel has gone missing when sent to this address, and the service - and speed at which they send off - is always the same high level.
I am more than happy to recommend forward2me as trustworthy, reliable and efficient and will continue to engage their services while they continue in this favourable direction.
I am more than happy to recommend forward2me as trustworthy, reliable and efficient and will continue to engage their services while they continue in this favourable direction.
Johan
09 September 2016
DHL Express Worldwide
J
Awesome service!!!
Kathleen
09 September 2016
TNT Economy Express
K
Service is impeccable as always
Hi,
<br/>
Thank you for feeding back to us.
You're one of our early customers to sign up so it's lovely to see that you have been loyal to us and continue to receive good service.
Many thanks for tasking the time to let us know, we appreciate it.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for feeding back to us.
You're one of our early customers to sign up so it's lovely to see that you have been loyal to us and continue to receive good service.
Many thanks for tasking the time to let us know, we appreciate it.
<br/>
Kind Regards,
Janet.
Della
09 September 2016
DHL Express Worldwide
D
The best forwarder company, I've ever deal with.
Marcus
09 September 2016
DHL Express Worldwide
M
Great service, flawless.
Toan La
08 September 2016
DHL Express Worldwide
TL
Very quick with the shipping out process. Package was already out the door on the same day of payment
Roz
08 September 2016
DHL Economy Select
R
Really pleased which the service, does exactly what it says, I used the consolidate service and everything was well packed. I received timely updates on the parcel and could track it. Best of all they give a variety of reasonable forwarding options - I was suspicious of the service having been burnt before using a similar US service (when they had me over a barrel and received the goods they charged extortionate forwarding prices or even to return it).
Teann
08 September 2016
DHL Express Worldwide
T
I've had nothing but amazing service from them. Very fast and professional. Once there was an issue with US Customs wanting information and they took care of it. Customs ended up sending it back and they paid to ship it back to the US. I will definitely use them for all my UK shopping.
Rita Morais
08 September 2016
UPS Standard Single
RM
Package delivered within expected timeframe, in good condition.
Ilya
08 September 2016
DHL Express Worldwide
I
Fast, reliable, affordable.
Andreas
08 September 2016
DHL Economy Select
A
Took a week from UK via Belgium to Norway. I think it's good! A week trough Europe and norwegian customs.
Phillip
08 September 2016
DHL Economy Select
P
My first time using the service after signing up for it and then forgetting about it. I'm really impressed with the company. They sorted through my order, held it until I was ready to pay and even held it for me after final processing while I sorted out a problem with my credit card!
The only problem I had with the service is that there's only two major vendors (DHL, UPS) while TNT couldn't be used because of a problem it had with my address. I never could find out what the problem was. In any event, it's a great service but I think I'll email them with my problems before I place another order so it goes 100% smooth for next time.
The only problem I had with the service is that there's only two major vendors (DHL, UPS) while TNT couldn't be used because of a problem it had with my address. I never could find out what the problem was. In any event, it's a great service but I think I'll email them with my problems before I place another order so it goes 100% smooth for next time.
Luigi Luca Valenzano
07 September 2016
DHL Economy Select
LLV
Wonderful service. All perfect. Thank you
Radu
07 September 2016
DHL Express Worldwide
R
Superfast, supereasy, supersafe!
Thank you for your high quality service.
Thank you for your high quality service.
Vlad
07 September 2016
DHL Express Worldwide
V
I would recommend using forward2me for those who want fast shipping from the UK to the rest of Europe. Because DHL is their main partner, forward2me can deliver things to European countries at maximum of 4 days.
Christian
07 September 2016
DHL Express Worldwide
C
Forward2me is fast and reliable. They tell you when your package has arrived, lets you pick from different carriers at different price levels. Not a super-cheap service but you get what you pay for.
Michael
07 September 2016
DHL Economy Select
M
A fantastic service , Forward2me solves all your shipping problems when buying in the UK , the fact that they give you a choice of courier is useful also as you can pick the company that works best in your own area with local drivers .
Tommy
07 September 2016
DHL Express Worldwide
T
Snabbt och proffsigt
jueyin
07 September 2016
UPS Express Saver
J
Delivery is fast !! Guaranteed services !!
Fernando
06 September 2016
DHL Express Worldwide
F
Serviço muito bom!
Taeko Beerda
06 September 2016
UPS Standard Single
TB
Nice and quick service!
Manmit Jabbal
06 September 2016
DHL Express Worldwide
MJ
Find the service professional and very efficient.
Jeffery
06 September 2016
DHL Express Worldwide
J
Response time is excelent and very helpful. Service is super excelent
Anthony
06 September 2016
DHL Express Worldwide
A
As we are in Perth Western Australia we have to endure many hardships and delays when purchasing goods overseas .
It was a pleasant surprise to have our freight handled so efficiently and quickly .
Congrats to all the staff at forward2me .
It was a pleasant surprise to have our freight handled so efficiently and quickly .
Congrats to all the staff at forward2me .
Shoenerd
06 September 2016
UPS Express Saver
S
Fast and easy, little pricey.
Szilveszter Molnar
05 September 2016
DHL Economy Select
SM
As usual this service is reall nice. This time I've ordered from France through them to Hungary, and everything was flawless.
Martin
04 September 2016
DHL Express Worldwide
M
Fantastic easy to use service
Michael
04 September 2016
DHL Express Worldwide
M
Excellent service and easy to use. Would use them again.
Kane
03 September 2016
DHL Express Worldwide
K
No problems, everything was straight forward and worked without a hitch.
Kelly
03 September 2016
DHL Express Worldwide
K
Crazy fast, love your work!
Georgios Pegkos
02 September 2016
DHL Economy Select
GP
Amazing service. Quick delivery times. Great idea. It helps me a lot buying from UK.
Jonathan Ek Asplund
02 September 2016
UPS Express Saver
JEA
Företaget överträffade mina förväntningar. Rekommenderas starkt!
otsmane
02 September 2016
UPS Express Saver
O
super bien
Virdina Gibbs
01 September 2016
UPS Express Saver
VG
Quick, efficient and easy. I have recommended to others
M. H
01 September 2016
DHL Express Worldwide
MH
Everything great, custumer support is awesome!
Gudrun
01 September 2016
DHL Express Worldwide
G
Forward2me always does a fantastic job.
Very satisfied and highly recommend.
Very satisfied and highly recommend.
John
31 August 2016
UPS Express Saver
J
Exceptional service as per usual. Finding and using this company has been a life saver at times. Order dispatched same day as items arrived, arrived in Cyprus 2 days later, brilliant, cannot recommend them enough *****
David
31 August 2016
DHL Express Worldwide
D
Another very successful personal shopping and shipping interaction with forward2me! I purchased a bicycle that is not sold in the US, and used their shopping service to pay for it since the manufacturer would not take my US credit card. Then forward2me also shipped the bike to me. This is the second bike I have purchased through them, and this time went just as smoothly as the first.
Ryan
31 August 2016
DHL Express Worldwide
R
Appreciate the good service. Keep it up
Joe Stankus
30 August 2016
DHL Express Worldwide
JS
Forward2me always does a fantastic job of optimising packages and shipping.
Angela
30 August 2016
DHL Express Worldwide
A
Kept me informed of my purchase I can trust them, maybe a bit pricey, but you pay for what you get, and I am hay with the service. Everything happens when it is supposed to....reliable and dependable. Yes, I have recommended them to friends and family.
Paul
30 August 2016
DHL Economy Select
P
Snabbt och smidigt. Allt fungerade precis som jag önskadr mig
Ken
30 August 2016
DHL Express Worldwide
K
Easy-to-use website, fast response, super fast delivery. Definitely will use again if shopping on UK sites.
<br/>
Many thanks for taking the time to leave great feedback.
Other people like to see detail of your experience so many thanks for that.
If we can help with any enquiries or if you need assistance at a later date please do not hesitate to get in touch.
Have a great week.
<br/>
Kind Regards,
Janet.