Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.542077807806%
4
2.3945697944818%
3
0.97416881402803%
2
0.65992080950286%
1
1.8540632266985%
Image
reviews of forward2me
Filter:
Unknown Country
UPS Express Saver
C
Pues es una empresa 100% recomendable para comprar productos en empresas de UK que no envian a España. El mismo día que les llegó el paquete me lo reenviaron a mí, y al día siguiente lo tenía en casa, ni 24 horas. He realizado varios pedidos y todos bien. Yo no puedo decir así nada malo.
Unknown Country
DHL Express Worldwide
RL
excellent service
Unknown Country
DHL Express Worldwide
VL
Excellent service - fast, reliable, good pricing and good customer support.
Unknown Country
DHL Express Worldwide
ZL
good ship times, inconsistent pricing
Unknown Country
DHL Express Worldwide
CL
Thank you so much.
Unknown Country
DHL Express Worldwide
AL
Very prompt service. Parcels received and shipped quickly and efficiently.
Pricing is reasonable. Repackaging fee could be waived.
Unknown Country
TNT Economy Express
SC
I couldn't be happier with Forward2Me's service - I can easily shop all my favourite stores that don't offer shipping to Australia, have a bundle of my items repackaged and arrange fast and affordable shipment to my home address. Love that I can get a quote first and choose between fast vs slow but affordable shipping options. 5 stars!
Unknown Country
DHL Express Worldwide
JL
Very quick handling. My stuff has been reshipped same business day every single time. And their pricing is also very reasonable!
Unknown Country
DHL Express Worldwide
KDG
Package was available for forwarding very fast after delivery. Constant updates of current status. Lots of shipping options and very reasonable prices.
Unknown Country
UPS Express Saver
CC
Great service. Easy. Fast shipping.
Unknown Country
UPS Express Saver
DR
Forward2me is a wonderful company. Contacted when an issue came up and still shipped out the same day. Always fast, cheap and wonderful service.
Unknown Country
DHL Express Worldwide
RK
配送業者を選べるのがとてもユニークでお勧めします。例えばDHLとUSPSの料金が同じ場合、税関で納める消費税を業者が代理納税してくれますが、DHLなら手数料込みの代引手数料が1200円以上かかります。USPSなら日本郵便が配達してくれて手数料がかかりません。配送料が同じでも、最終的なコストに開きがあります。
 だからこそ配送業者を選べるforward2me⁠⁠⁠のサービスが優れているのです。
Unknown Country
DHL Express Worldwide
AK
Overall great service. I have used forward2me for 3 years now and I must say it keeps getting better. Very quick response to everything either a question either sending the items.
One thing that I believe could be revised is combine and repack service the cost is a bit high when you have to repack like 8 or 10 items.
Unknown Country
DX Pallet
NK
Excellent Service.
Unknown Country
DHL Express Worldwide
CM
I am a new and first time user of forward2me. I live in the United States and I am pleased to give this company a 5 star rating. I requested shipping on a Wednesday and my package arrived to me via Dhl on Friday. They were very prompt in dispatching my package. It was packaged perfectly and arrived safe and sound! Thanks forward2me.com.
Looking forward to using your service again.
Unknown Country
DHL Economy Select
AR
I always get the best possible rate with any courier I choose. The shipment is sent very quickly. Also whenever i contacted the customer service for any requirement they provided me with a prompt and best solution.
Unknown Country
DHL Express Worldwide
RG
Packages are consolidated into one box within 12 hours, the rates are really competitive and the paperwork is always done by the book to avoid problems with duty at customs.
Unknown Country
DHL Express Worldwide
AMH
Very good service. Responsive and fast
Unknown Country
UPS Express Saver
GJ
I love the speed and efficiency with Forward2Me. The inbound packages are processed quickly - and then once you pay for a package to be sent to you - its shipped very quickly. I get packages faster from Forward2Me (international shipping) than I do stores in the states (domestic shipping). Keep it up!
Unknown Country
UPS Express Saver
SN
イギリスからの転送は始めてで不安でしたが、商品を手際よく転送してもらうことができました。少し値段は高いかな?
Unknown Country
UPS Express Saver
OA
Great and fast service. Did not expect my package to be here so quick. Thanks!
Unknown Country
DHL Express Worldwide
VH
Just Amazing Service Fast Delivery Im always very happy with delivery!
thank you
Unknown Country
DHL Express Worldwide
MD
Excellent service! Quick, punctual, easy. Everithing straight and forward. Parcel delivered much earlier than planned!!!
Unknown Country
UPS Express Saver
AS
Great. shipping costs a little expensive but quick service. will use again!
Unknown Country
DHL Economy Select
PK
All is fine even if something goes wrong!The great experience and the quick understanding can change a mistake to the right.Great service!
Unknown Country
TNT Economy Express
SG
This company is responsive, prompt and delivers! My only bugbear is that it changed it’s address and I only found out AFTER I forwarded stuff to you. Your address is all important so I wd have appreciated a mail saying you changed it! However the goods were still delivered and no complications!
Unknown Country
DHL Express Worldwide
DS
I have been using Forward2Me forwarding service for years! 100% reliable and trustworthy, would never look to anyone else for mail forwarding. Customer service is on point, always.
Unknown Country
UPS Express Saver
KR
great service good prices quick shipping!
Unknown Country
DHL Express Worldwide
TB
Excellent service, allows me to combine shipments and save on shipping fees. Some companies I am dealing do not ship to Iceland this solves that.
Unknown Country
DPD Classic
CG
This time everything arrived in a pristine condition on the time stated on the couriers info. Impressed.
Unknown Country
DHL Express Worldwide
JB
excelente servicio 1A, rapido , explicito y buenos costos
Unknown Country
DHL Economy Select
L
Excellent communication and very fast and reliable services.
Unknown Country
DHL Express Worldwide
GR
Getting a UK address is extremely simple with this service. I could track my item all the way to my home address, so no worries. Parcel forwarded in one day. I received it well packed on time. Recommended
Unknown Country
DPD Classic
CK
Good and fast shipping.
Unknown Country
DHL Express Worldwide
EN
The staff were really helpful for when I needed to return some items and forward the rest.
Unknown Country
DHL Express Worldwide
N
I am sooooo happy I found forward2me! A jacket I desperately wanted was no where available in the U.S but when I found it on a website in the UK I researched diligently on how I can get it shipped to me. Lo and behold I stumbled across forward2me. The website was so easy to navigate and I got my jacket really fast. I will definitely be using this service again.
Unknown Country
TNT Express Non-Docs
SP
Great service
Unknown Country
DHL Express Worldwide
PE
I tried and tried to include a video to no avail! Not happy with the Feefo process!
Unknown Country
UPS Express Saver
SH
あと少し料金が安くなれば申し分無いです
Unknown Country
DPD Classic
DD
Je recommande au début c'était un peu compliqué mais maintenant c'est simple comme bonjour
Unknown Country
DHL Express Worldwide
NS
Quick, easy and efficient!
Unknown Country
DPD Classic
JG
If you get a packet, you must notify straight away and not 24 hrs later. Thats not a service!!!!!!
forward2me
Hi Jose,\n<br />\nMany thanks for taking the time to review our services however I'm sorry to hear that you are unhappy that it took a little time to notify you that your parcel had arrived and was allocated to your account.\n<br />\nI see that your latest parcel arrived with us during the Christmas period when we are extremely busy, we always aim to notify customers within 24 hours when a parcel arrives however during busy times although we book parcels as quickly as possible in order of receipt this process can take a little longer.\n<br />\nPlease accept our sincere apologies for any inconvenience this may have caused you.\n<br />\nIf there is anything further we can do to assist you or you have any further questions please don't hesitate to get in touch with our Customer Service team at info@forward2me.com.\n<br />\nKind Regards,\nTracy.
Unknown Country
DHL Express Worldwide
MM
Excellent and fast.
Unknown Country
DHL Express Worldwide
WF
I have used forward2me forwarding service now many times and each time it's an easy process with good rates. I highly recommend them.
Unknown Country
DHL Economy Select
AM
Again an amazing experience, as expected.
Customer support very helpful as I usually get a reply within an hour, which is super fast :)
I trully recommend anyone trying Forward2me services. Excellent all around !
Unknown Country
DHL Express Worldwide
AR
Excellent service. Fast, turn around and great prices. Was able to get an item unavailable in Canada in no time at all at a low cost!

Can't wait to use them again!
Unknown Country
TNT Economy Express
BB
everthing
Unknown Country
UPS Standard Single
CD
As normal - I am a regular user of the service and find the service efficient and rapid with good customer care.
Unknown Country
DHL Express Worldwide
A
Great experience. Easy to use and fast turnaround!
Unknown Country
UPS Express Saver
JP
Quick and effective with clear follow up and updates!
Help