Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.551574580426%
4
2.388585077629%
3
0.97429128166447%
2
0.66000377145012%
1
1.8542963102646%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
TS
It's not the cheepest shipment service but you can trast them. They give you what you need. Fast and reliable.
I recomend there service.
Unknown Country
DHL Express Worldwide
TB
Schnell & unkompliziert!
Unknown Country
DHL Express Worldwide
NC
Best in the business
Unknown Country
DHL Domestic Express
NG
great service
Unknown Country
DHL Express Worldwide
TB
De site is duidelijk. Mijn pakket was erg snel binnen.
Unknown Country
DHL Express Worldwide
WJ
Combined postage could be cheaper when dealing with small items.
I hope for improvments.
Unknown Country
DHL Express Worldwide
SS
Amazing interface and rapid service. Never an issue and would highly recommend to others.
Unknown Country
DHL Express Worldwide
AT
Excellent service and speedy arrangement of delivery! Recommend to all!
Unknown Country
DHL Express Worldwide
TF
Very good service and communication, although I had one issue. When I was checking out delivery options for the first time, there was the one I was particularly interested in, later it disappeared and appeared again. Don't know the reason. Anyway, in the end I was able to send the package in the preferred way.
Unknown Country
DHL Express Worldwide
AS
Very straight forward and hassle free experience. Everything was done professionally. Shipped out quickly and safely.
Unknown Country
DHL Express Worldwide
SA
it was easy, it was quick, the fees are good, and the customer service is amazing (and i had tons of stupid questions) - i can highly recommend forward2me and will definitely use again!
Unknown Country
DHL Express Worldwide
VA
I've used Forward2Me multiple times, and I had a couple of problems that were on my side a couple of times and they've never let me down, and helped no matter the problem. These guys rock! Thank you for having such an awesome service. :)
Unknown Country
DHL Express Worldwide
MR
Living overseas makes this service invaluable
Unknown Country
DHL Express Worldwide
JV
Amazing. They let met know as soon as they received my package and shipped it out super fast. Decent prices too. Have used them 3 times now and will keep using their service.
Unknown Country
DHL Express Worldwide
CP
This was my first shipment with forward2me and I am very satisfied. I had previously been using one of their competitors and had such poor experiences.
I made the switch to forward2me hoping for the best and was well rewarded.
The system is really easy to use and the shipment was handled perfectly. Well packed and arrived on time as scheduled.
Will be back for more.
Unknown Country
DHL Express Worldwide
AH
Item was received by Forward2me in the morning, then sent out same day by DHL express and received in Spain 2 days later at very reasonable cost. Excellent service!
Unknown Country
DHL Express Worldwide
TL
Great user interface which made for easy site navigation and straightforward with courier options.
Unknown Country
DHL Express Worldwide
AB
Topservice !! Goede Dienstverlening en Goedkoper dan andereb
Unknown Country
DHL Express Worldwide
HK
Good service ! 5 stars
Unknown Country
DHL Express Worldwide
B�
Forward2me is reliable and quick. I've used their services several times and have always been very happy.
Their website is intuitive and easy to use. Highly recommend.
Unknown Country
DHL Express Worldwide
CLI
V.good and fast service & delivery at reasonable cost
I highly recommend this service
Unknown Country
DHL Express Worldwide
AB
This was my first time using forward2me. Honestly, I dont understand some of the negative comments about their services. I had some questions in regards to shipping, so I called them. Each one of them were very nice on the phone. And as far as some people complaining their packages get opened and examined, all I have to say is that this is part of the legality. If they are shipping and exporting things, they need to comply with the laws. It is this way with every other shipper I have used in the US. So it is your responsibility as a customer to verify that the things you buy CAN be exported from UK.

Lastly, the shipping rates are very reasonable for private courier express service.

I will definitely use forward2me again soon!
Unknown Country
DHL Express Worldwide
NA
I think the platform is good but the prices are just too high and I don't think it's right to charge the customer for pictures of the shipments or not been able to consolidate items at the cheapest method of shipping. Other than that I paid 2 GBP for awful quality photos just really poor and bad taken like you could not see the size of the clothes. I don't think it's worth it.
forward2me
Hi,<br />Many thanks for taking the time to provide us with your thoughts on the service you received from forward2me.<br />Although you have found our platform good I'm sorry that our combine and repack service did not work out cost effective for you and the quality of the photographs were poor.<br />Photographs are a relatively new service for us and we are working on improving this service for our customers however going forward if you wish us to include the labels showing the sizes of clothing please let us know when you request the photographs and we will be happy to include this for you.<br />I do apologise if you were unable to choose your preferred service for shipping, if you find that this happens again in future please don't hesitate to contact us and we can investigate the reason for this.<br />We do feel that we offer a value for money service as we not only arrange the shipping of your goods we accept, process, store and prepare your goods for international shipping. Both the combine and repack service and the taking of photographs are time consuming for us so we do need to charge to ensure our costs are covered.<br />I hope you will continue to use our services and if you are unsure of any procedure or need additional information about your packages at any time please don't hesitate to get in touch with our Customer Care team at info@forward2me.com<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
MM
Simply perfect. You're always marvelous!
Unknown Country
DHL Express Worldwide
DR
Snabb, bra service. Snabb frakt och rimliga prisalternativ.
Unknown Country
DHL Express Worldwide
KZJ
Great and swift service.
Unknown Country
DHL Express Worldwide
AG
Worked as intended. Actually went faster than expected to get my stuff.
Unknown Country
DHL Express Worldwide
AC
Fast shipping...price reasonable
Unknown Country
DHL Express Worldwide
AY
The service is as per Standard Service from similiar outfit.

Thank you
Reagrds
Unknown Country
DHL Express Worldwide
KV
Relatively fast and seamless process, was fairly expensive for shipping.
Unknown Country
DHL Express Worldwide
AW
fast handling and shipping . excellent customer support. nice and convenience web site.
Unknown Country
DHL Express Worldwide
ZY
very good
Unknown Country
DHL Express Worldwide
KK
Awesome company. Reliable and cheap especially for large items
Unknown Country
DHL Express Worldwide
MMR
I am always buying items from UK & Europe and this is a wonderful service as it allows me to consolidate my shipments in the end reducing total freight costs.
Unknown Country
DHL Express Worldwide
FH
Wonderful service! Will defintely use again.
Unknown Country
DHL Express Worldwide
TY
とてもシステムが使いやすく発送も迅速でした。
また利用したいと思います。
Unknown Country
DHL Express Worldwide
ZP
Great service, fast, reliable and affordable. Nice clean website too.
Unknown Country
DHL Express Worldwide
BS
Superb service.
Unknown Country
DHL Express Worldwide
AB
my parcel was here well and truly on time, in perfect order, and I would use them again
Unknown Country
DHL Express Worldwide
KS
Service is fine, but the fees are really exorbitant
forward2me
Hi, Many thanks for providing us with your thoughts regarding the service you have received from forward2me. <br />I see that you are based in Australia and due to recent changes with importing goods into Australia and that we need to be registered with the Australian Tax Office for GST, therefore, we can only ship with a courier who can provide support for this service. <br />At present DHL is the only courier who has been able to help us with shipping to Australia since these changes. We are working with our other couriers to come on board for shipping, however, this is taking a little longer than expected. Hopefully, in the coming months, we will be able to restore a more normal service for shipping to Australia. I'm sorry that shipping has been more expensive than expected and hope you will bear with us until we have the other couriers back on board. <br />If you have any further questions please don't hesitate to get in touch with our Customer service team at info@forward2me.com who will be happy to help you. <br />Best Regards, Nick
KS
hi Nick,I understand the "why" of it, but when I can fly to Hawaii and back for AU$600, paying AU$70 to have 6 magazines posted is beyond ridiculous! It's a shame, the rest of your service is good, the site's easy to use, notifications are good, documents are reviewed and approved promptly.... then all that good stuff evaporates when the postage fee is revealed. Hope you can sort it out.
Unknown Country
DHL Express Worldwide
forward2me
Hi, <br />Many thanks for providing us with your thoughts regarding the service you have received from forward2me. <br />I see that you are based in Australia and due to recent changes with importing goods into Australia and that we need to be registered with the Australian Tax Office for GST, therefore, we can only ship with a courier who can provide support for this service. <br />At present DHL is the only courier who has been able to help us with shipping to Australia since these changes. We are working with our other couriers to come on board for shipping, however, this is taking a little longer than expected. Hopefully, in the coming months, we will be able to restore a more normal service for shipping to Australia. <br />I'm sorry that shipping has been more expensive than expected and hope you will bear with us until we have the other couriers back on board. <br />If you have any further questions please don't hesitate to get in touch with our Customer service team at info@forward2me.com who will be happy to help you. <br />Best Regards,Nick
TT
Tricked into using a single, expensive courier to get my goods to Australia. After contacting, no other solution was given. To their credit, the website no longer displays an estimate for unusable couriers, however that doesn't help me. Very disappointing.
Unknown Country
DHL Express Worldwide
JM
Great service! Fast shipping and very easy! I would highly recommend.
Unknown Country
DHL Express Worldwide
JL
Really helpful and very efficient. I had an enquiring about a return and they were able to answer my question very quickly
Unknown Country
DHL Express Worldwide
OG
Great service! Everything was quick and efficient. Received my products in 4 days time in Chile. Will be using again!
Unknown Country
DHL Express Worldwide
WT
Service was great good options.
Unknown Country
DHL Express Worldwide
JWI
Very prompt delivery. Items arrived in time and delivery contacted me beforehand.
Unknown Country
DHL Express Worldwide
GP
thank you. fast shipping
Unknown Country
DHL Express Worldwide
SY
分かりやすく使いやすくいつも重宝しております。
Unknown Country
DHL Express Worldwide
FV
Good information, easy to track orders and easy to choose delivery method
Unknown Country
TNT Economy Express
SS
As soon as my package arrived at Forward2me, I received a notification by email. After making the payment for the shipment, the package left their warehouse in the afternoon and I received it two days later at home !
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