Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
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forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Maciej Sobótka
31 December 2018
DPD Classic
MS
All good. Great work.
Benedetto Rigo
31 December 2018
DHL Economy Select
BR
Incredibly fast! As soon as my package was delivered by Zalando it was ready to be shipped again by Forward2me
Vladimir Melnikov
31 December 2018
DHL Express Worldwide
VM
Everything is fast, clear and understandable
Richard Underwood
31 December 2018
DHL Express Worldwide
RU
Fast efficient and easy.
Glikeria Zachari
31 December 2018
UPS Standard Single
GZ
excellent
Ian Curry
31 December 2018
DHL Express Worldwide
IC
Efficient but very expensive
Hi,<br />Many thanks for taking the time to review our services. I'm pleased to hear that you have found our company efficient albeit the cost of shipping was more than you expected.<br />We do our very best to make the service as cost effective as possible for our customers and the cost of shipping includes the use of the address, the acceptance, processing, storing and shipping of your goods including any export paperwork required for shipping the goods.<br />I see that you are shipping to Australia, unfortunately since the introduction of the new GST laws introduced last July the cost of shipping has increased slightly due to us having to charge GST on the value of the goods you are shipping and the services we provide.<br />Please don't hesitate to get in touch with our Customer Service team going forward at info@forward2me.com to see if there is anything further we can do to help reduce your costs next time you ship.<br />Kind Regards,Tracy.
Mohammed Hasan
30 December 2018
DHL Express Worldwide
MH
Their treatment as we are there in address., and accurate of service in just clicking button of order
David
30 December 2018
DPD Classic
D
hat super geklappt. super service
Michael Briggs
30 December 2018
DHL Express Worldwide
MB
The entire experience couldn't have gone better.
Toshio Ogura
30 December 2018
UPS Express Saver
TO
他の転送サービスにありがちな海外オンラインショップで購入完了後の事前通知が不要で、商品価額の申告とサイトの一覧から転送時の宅配会社を選ぶだけでOK。ショップ注文から届くまで全行程5日間という速さで届きました。Thank you very much.
HIDETOSHI OGATA
30 December 2018
UPS Express Saver
HO
使いやすくて便利です。
Abdulla Alhijji
29 December 2018
DHL Express Worldwide
AA
Good in prepearing the package and delivery on time with reasonable price!!
Thanks from Qatar!!
Thanks from Qatar!!
Halldóra Jónsdóttir
29 December 2018
TNT Economy Express
HJ
A bit expensive. Total price did not include salestax and custom fees like with ShopUSA.
Yusuke Inose
29 December 2018
DHL Express Worldwide
YI
対応が早い
Balázs Mogyoródi
29 December 2018
DPD Classic
BM
Excellent service! Quick packaging, very quick shipping!
Lance Marshall
29 December 2018
DHL Domestic Express
LM
Nothing is a problem for them,always eager to assist !
Nur Hanisah
29 December 2018
DHL Express Worldwide
NH
Fast and efficient service! I just got the shipment only within 2 days! Very satisfied
Kazuaki Ishizaki
29 December 2018
DHL Express Worldwide
KI
ショップのtrackingでfoward2meに到着したと思われてから、転送が可能になるまで２日ほどかかり少々不安になった。転送が可能になってから、日本に到着するするまではあっというまだった（DHLを使用）。
Thorir Bjornsson
28 December 2018
TNT Economy Express
TB
Great service, some shippers do not ship to Iceland but here I have a U.K. address. Also use the service to combine packages that helps with the custom in Iceland. Really happy with the services.
Adam Strojs
28 December 2018
UPS Standard Single
AS
My new Hoover is just great thanks to forward2me!
Rachael Gill
28 December 2018
DPD Classic
RG
I have forwarded parcels to France over a dozen times during the last year and have had no problems. Their communication is excellent, website is logical and easy to use, parcels are dispatched promptly and the fees are reasonable. I will continue using them and I have recommended them to friends and family.
Arnstein
28 December 2018
DHL Express Worldwide
A
Have used forward2me several times, and are very happy with their service.
Fotis Konstantinidis
28 December 2018
DHL Economy Select
FK
Best service I ve used in a while! Effortless arranging all in a few steps throughout an easy way (couple of clicks only)!!!
Parcel arrived via a reputable courier service which I got to choose and it was in perfect condition. I couldn't ask for more and definitely highly recommended to whomever interested in a UK proxy redirection.
Parcel arrived via a reputable courier service which I got to choose and it was in perfect condition. I couldn't ask for more and definitely highly recommended to whomever interested in a UK proxy redirection.
Mahan Mollajafar
28 December 2018
DHL Express Worldwide
MM
Simple and convenient! Purchase a shirt that was only available on the uk site. Use foward2me to have them ship it to me! Fast and easy
Margaret Hanley
28 December 2018
UPS Express Saver
MH
The service is quick and easy to use, but with only 2 options to deliver to Australia, quite expensive.
Clarice Wong
28 December 2018
UPS Express Saver
CW
Fast and reliable
Martin Groth
27 December 2018
UPS Express Saver
MG
Great service - fast shipment with a number of options. From experience so far I definitely recommend Forward2me. Br Martin, Denmark
Hana Al Sadoun
27 December 2018
DHL Express Worldwide
HAS
Fast service and delivery and fast action on questions
NIKOLAOS KOSTOPOULOS
27 December 2018
DHL Economy Select
NK
Άμεση ανταπόκριση... γρήγοροι και οικονομικοί... μπράβο τους...
Lionel CEUGNIEZ
27 December 2018
DHL Economy Select
LC
J'utilise Forward2me depuis juin 2018, en remplacement d'un autre que j'avais testé et qui a été une véritable catastrophe (semble ne plus exister).
Jamais eu aucun problème. Tarifs corrects, Service rapide et efficace. Pas de mauvaise surprise. Service client réactif et facilitant.
Ce qui est très intéressant c'est la possibilité d'envoyer les colis groupés sans consolidation, donc sans payer 2£ supplémentaires par colis.
Possibilité de choisir entre plusieurs services d'envoi (DHL étant le meilleur rapport qualité/prix/rapidité/point relay, utilisé jusqu'à présent)
Ce qui fait que Forward2me est très compétitif.
Jamais eu aucun problème. Tarifs corrects, Service rapide et efficace. Pas de mauvaise surprise. Service client réactif et facilitant.
Ce qui est très intéressant c'est la possibilité d'envoyer les colis groupés sans consolidation, donc sans payer 2£ supplémentaires par colis.
Possibilité de choisir entre plusieurs services d'envoi (DHL étant le meilleur rapport qualité/prix/rapidité/point relay, utilisé jusqu'à présent)
Ce qui fait que Forward2me est très compétitif.
Matthew Crotz
27 December 2018
UPS Express Saver
MC
Amazing service. Very easy to use. Love the calculations of shipping prices of consolidated packages or not so one can compare.
Sunna Lind Svavarsdottir
27 December 2018
TNT Economy Express
SLS
Would definitely recommend forward2me.
Milena Bastek
26 December 2018
DPD Classic
MB
Ja ich würde wirst dort etwas kaufen. Läuft sehr schnell. Das Paket war nur etwas beschädigt aber das lag an dpd vermute ich.
Hi,<br />Many thanks for taking the time to review our services. I'm pleased that overall you are happy with the service provided by forward2me although the external part of your parcel was damaged in transit with DPD though I believe the contents were intact. <br />Unfortunately damages do happen from time to time whilst in the hands of our couriers, although we do our very best to ensure your goods are packaged so they are safe and secure for international transit they are handled many times and we are reliant on the couriers taking the same care and attention to your goods as we do at forward2me.<br />We hope to hear from you again soon and if you require help at any time please don't hesitate to get in touch with our Customer Service team at info@forward2me.com.<br />All the very best for the coming year.<br />Kind Regards,Tracy.
Ioannis Theodosiadis
26 December 2018
DHL Economy Select
IT
Fast shipping,good packaging.
Daphne Christodoulou
26 December 2018
DHL Express Worldwide
DC
Quick response and delivery on time
Naoki
26 December 2018
DHL Express Worldwide
N
Quick, effective, no hassle. Pricing policy is transparent. The repack service is great too.
jeanpaul jonker
25 December 2018
DHL Economy Select
JJ
Very professional and fast forwarding service that let me send several UK purchases from various UK websites as 1 shipment to me at a fraction of individual shipping rates for each box. Customer service and responsiveness very very supportive and customer oriented. I get an answer quick every time and they suggested cheapest option for me, instead of trying to sell me other expensive options. Very much appreciated.
Gil Silva
25 December 2018
UPS Standard Single
GS
Excellent. Very user friendly platform and very good communication.
Stefan
25 December 2018
UPS Standard Single
S
schnelle Abwicklung und super Service der auch bei Problemen hilft
Raffaele Celi
25 December 2018
DHL Economy Select
RC
Velocissimi nelle comunicazioni, ottimi tutti i servizi offerti e soprattutto prezzi competitivi. Per la mia esperienza positiva, lo consiglio.
Jordan Taylor
25 December 2018
DHL Express Worldwide
JT
I’ve used these guys for a few years now and haven’t had any problems at all, absouletely love the service they provide. With the weaker Pound vs the US Dollar, things from the UK are a lot more affordable and now tou have a forwarding service with Forward2me that you can rely on to securely deliver your goods! I highly recommend.
Md Ezzaddin HJT
25 December 2018
UPS Express Saver
MEH
Very efficient and quick delivery...keep it up
Maciej Pogorzelski
25 December 2018
DHL Express Worldwide
MP
The best!
Gustavo Catorceno
25 December 2018
DHL Express Worldwide
GC
Un servicio rápido y sin complicaciones, siempre usaré esta empresa!!!
Leroy Elizabeth
24 December 2018
DHL Express Worldwide
Hi,<br />Thank you for your fanitasitc review.<br />We look forward to serving you again in the coming year.<br />Kind Regards,Tracy.
LE
great service ,received items well,will definitely use again
Mari Tvede Lunde
24 December 2018
UPS Express Saver
MTL
Always super service and reasonable fees.
Aurimas Antanaitis
24 December 2018
DPD Classic
AA
Ne pirmą kartą uzsisakineju per juos, viskas puiku!
Domagoj Kusalic
24 December 2018
DHL Economy Select
DK
Great service, better than expected. Prompt email communication.
Definitely recommended!
Definitely recommended!
Liza Besana
24 December 2018
DHL Express Worldwide
LB
Hassle free and reasonable rates! I have been a happy customer since October and forward2me didn’t fail to deliver my UK goodies to the Philippines.
Rictor yeo
24 December 2018
DPD Air Classic
RY
I had the unpleasant experience of using your courier/forwarder (DPD) who did not have a auto reject of the products that they do not deliver (happened to protein powder in my case) and that caused an extra week for DPD to send back my products to you guys and I had to re-select another courier (DHL), whose services are more expensive (compared to your competitor) on your platform for the same product delivery.
Hi Rictor,<br />Many thanks for taking the time to review our services however I'm disappointed to hear that you are unhappy with the way your shipment was handled.<br />I'm sorry that there was an issue with shipping your goods via DPD, unfortunately DPD are quite limited in what they can ship for us, I believe in many countries they use third parties for deliveries and this may be the reason for the many restrictions they impose.<br />I do sincerely apologise that you encountered a delay in shipping your goods via this service however the rejection of the goods was out of our control and this is the reason why we recommended an alternative courier such as DHL for shipping your goods on the return of the package. DHL offer a premium service therefore the cost is slightly higher than the DPD option in many cases however our main concern was that you did not encounter any further delays.<br />I hope this information helps explain the situation a little better however if you have any further questions pelase don't hesitate to get in touch with our Customer Service team at info@forward2me.com and we will be happy to answer any further questions you have.<br />We hope you will continue to use our services and wish you all the very best for the coming year.<br />Kind Regards,Tracy.