Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.538596821808%
4
2.3867847497017%
3
0.97355693737831%
2
0.65322529991835%
1
1.8528986872684%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
NW
They have been brilliant in receiving, collating and forwarding packages allowing me to continue buying things from London & Europe now that I've moved to Australia.
Unknown Country
DHL Express Worldwide
NH
I've used forward2me on several occasions when purchasing from companies that do not deliver to Cyprus and have always found them very reliable.

I was particularly impressed by my latest purchase - a birthday present for my wife that I ordered from a company in America. The package arrived two days earlier than I expected - and it was delivered to my front door. (Usually I have to call into the DHL office in Limassol to collect packages.)

Well done forward2me!
Unknown Country
DHL Express Worldwide
MJ
I love this company :)
Unknown Country
DHL Economy Select
MS
Forward2Me is an economical way to ship items between countries for products that cannot be imported directly from the manufacturer. The website could be slightly more user-friendly, as the payment process is not intuitive, so some of my initial shipments were delayed. That said, I’m happy with the service overall.
Unknown Country
DHL Express Worldwide
JS
Seamless
Unknown Country
DHL Express Worldwide
EW
Provided timely and accurate information on packages received and gave me an excellent array of shipping options.
Unknown Country
UPS Express Saver
RI
発送がはやかった
Unknown Country
DHL Express Worldwide
CV
Very fast shipment and intuitive experience. Other than the shipment price this is the perfect UK Reshipper
forward2me
Hi,<br />Many thanks for taking the time to review our services.<br />I'm pleased to hear that overall you are happy with the service we have offered however the cost of shipping is more than expected. I see that you are based in Australia and since July last year there has been an additional tax added when shipping to your country which makes shipping more expensive.<br />I'm afraid this tax is out of our control, due to the volume of shipment we send over to Australia we are obliged to add the 10% goods and service tax on both the value of the goods and the service we provide.<br />I hope you will continue to use our services going forward and if there is anything I can help with going forward please don't hesitate to get in touch at our email address info@forward2me.com.<br />Kind Regards,Tracy.
Unknown Country
UPS Standard Single
FP
I have mixed feelings. From one side, the first order was ok, everything worked as promised. On the other, I reordered the same 3 things to forward it to the same adres, being pretty relaxed that this will go with no problems. But this time, my packages turned out be bigger, and heavier - all 3 off them! When I asked them to re-measure, they told me that they did. It took a couple of mails for them to actually do it, but they did it only for 2 out of 3 packages. Also, they didn't correct the weight. Furthermore, they blocked 2 of my packages with no information why they are doing it. Only when I reached to them, they informed me, that they stopped it, cause they suddenly cannot take responsibility for sending my packages any other way than on pallet - which is more expensive. This is all very confusing and stressful to have such an experience - even though the first time was ok, now it is far from ok :( This is makes me sad, cause I though i can recommend them to buy goods from GB retailers who have good prices but discriminate UE citizens (which is illegal btw), but I need to look for more reliable alternative for next time.
forward2me
Hi,<br />Many thanks for taking the time to provide us with your feedback.<br />Although your first shipment went well I'm sorry to hear that you had some issues with a subsequent shipment. I believe there was an error when your goods were booked in by the processor which took a little time to rectify and I apologise for the inconvenience and stress this has caused you.<br />I see that your parcels have now been shipped from our warehouse and hope they arrive with you safely.<br />I hope going forward we can rectify the issues you have experienced on this last shipment and I do sincerely apologise that you have not received the expected level of service from forward2me on this occasion.<br />Please don't hesitate to get in touch with me at any point if you have any further issues at email address info@forward2me.com and I will do my very best to ensure your shipments are dealt with as efficiently and smoothly as possible.<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
OL
Wonderful forwarding service, best one I have ever dealt with.
Unknown Country
DHL Express Worldwide
BA
Dhl expensive.., every things ok
Unknown Country
UPS Express Saver
CM
I've been using their services for a few years and found them to be reliable with fantastic customer service.
Unknown Country
UPS Express Saver
M
It just took me 3 days to receive my parcel from UK. Quick delivery. Will certainly use the service again.
Unknown Country
UPS Express Saver
ST
素早い対応!!
Unknown Country
DHL Express Worldwide
SA
I like the preciseness and quick updates about my package delivered to forward2me. Everything was very convenient and the website very interactive and simple with no further complications.
Unknown Country
UPS Express Saver
YML
Efficient services
Unknown Country
DHL Express Worldwide
KA
Foward2me is an awesome 3rd party mail forwarding center that helped me order online from a u.k. based company that per their business / company policy doesnt ship to the u.s. (damn *******!) Anyway forward2me made it possible for me to have item shipped to their address in the u.k. , which they then promptly sent to me via dhl and usps!! My order arrived right on time as expected! Definitely using these guys again. Thanks!!!
Unknown Country
DHL Express Worldwide
CV
Quick and reliable service, excellent communication!
Unknown Country
UPS Standard Single
ARF
Reliable , fast , trustfull
Unknown Country
DHL Express Worldwide
DA
Väldigt bra.
Unknown Country
UPS Express Saver
PG
Forward2me got my overseas package shipped with speed and efficiency. Package arrived in perfect condition, and I was able to track delivery status easily.
Unknown Country
UPS Standard Single
AB
All went well. Fast shipping.
Unknown Country
DPD Classic
VJ
Alles hat super geklappt!
Kann mich nicht beschweren.
Vielen Dank
Unknown Country
UPS Standard Single
NW
Really easy to see the shipments and get the best prices.
Unknown Country
UPS Standard Single
G
Fast forward, excellent communication
Unknown Country
DHL Express Worldwide
KV
A fast and simple process. I received my item faster than expected. Even quicker than Japanese proxy companies that I thought were the fastest prior to using forward2me.
forward2me
Hi, <br />Many thanks for taking the time to provide us with your feedback, this is really appreciated and I'm pleased the service has worked well for you.<br />We hope to help you with shipping again soon.<br />Kind Regards,Tracy.
Unknown Country
DHL Express Worldwide
SB
No issues. Good Service. Accurate Info. Yes i would reccomend.
Unknown Country
DHL Express Worldwide
AT
Great company, received everything very quickly!

Please see a video of the items I received here: https://vimeo.com/313592562
Unknown Country
DHL Express Worldwide
KI
great service, easy to use.
Unknown Country
DHL Express Worldwide
GD
Very smooth experience. Directions were easy and all shipments showed up on the system right away. I’d highly recommend this service from the US.
Unknown Country
DHL Express Worldwide
DB
Wonderful and easy, thank you!
Unknown Country
DHL Economy Select
MS
Easy and fast shipment, a life saver when my supplier stopped sending to dk
Unknown Country
UPS Standard Single
GV
Excellent service and communication! Their shipping rates are also very seasonable. Have used many times and will use again in the future.
Unknown Country
DPD Classic
PB
Efficient
Unknown Country
DHL Economy Select
GK
I definitely recommend this businesses. They ship very fast, providing a huge amount of details regarding your shipment increasing the level of trust.
Unknown Country
TNT Economy Express
MKB
Consolidate my items in good condition.. arrive safely.. thanks
Unknown Country
DHL Express Worldwide
ST
Great service! Fast shipping!
Unknown Country
DHL Domestic Express
EN
Extremely poor service. They didn't want to send a parcel to me because of the contents, while I had ordered it before via them many times and it was perfectly fine before. Their policy is random. Stay away from this company.
Unknown Country
DHL Express Worldwide
NB
Fast shipping, trusted and recomended
Unknown Country
UPS Standard Single
GK
Excellent service, pricey.
The cheap shipment options give no choice to combine packages and I ended up paying for two shipments. Still, the total cost was a bit cheaper than other offers, some of them outrageous.
Unknown Country
DHL Express Worldwide
KR
Received my package quick and no damage on the item
Unknown Country
DHL Express Worldwide
FJ
Amazing shipment time and my package came in perfect condition!!! Will definitely use their services again!
Unknown Country
DHL Express Worldwide
NK
とてもスムーズで、取引しやすかったです。
不明な点があって、質問をしたところ、すぐ返信がもらえて、解決に時間がかかりませんでした。
Unknown Country
UPS Express Saver
MAS
I love the service because it was fast and the packaging was wonderful and the picture was taken for shipment before sending
Unknown Country
UPS Express Saver
PC
Super simple, great website where you can do everything in self service and very quick handling. The best one!
Unknown Country
UPS Standard Single
DL
A bit expensive though. Could be cheaper!
Can I get a discount? Thanks!
Unknown Country
DHL Express Worldwide
TI
Alles wunderbar! Der Ablauf ist genau wie versprochen. Die Weitersendung lief problemlos. Die große Auswahl an Versanddienstleistern ermöglicht sowohl sehr günstige Verschiffungen ohne Tracking oder versicherte Sendungen mit Tracking.
Unknown Country
DHL Economy Select
II
Prompt, thorough and professional.
Unknown Country
DHL Express Worldwide
ZT
Service is good really, but shipping prices are too high
Unknown Country
DPD Classic
EE
Fast, reasonably priced and goed updates on the status
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