Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Vinh Vo
26 March 2019
DHL Express Worldwide
VV
Very kind and helpful customer service. The shipping is fast and are well packaged. Awesome service overall. Highly recommended!
Yu Kwang Tan
26 March 2019
UPS Express Saver
YKT
There was an unspecified error when doing the bank transfer to you guys. This held up my shipment for weeks. Disappointing.
Hi,<br />Many thanks for reviewing our services however I'm sorry to hear that there has been an issue with receiving your payment via bank transfer.<br />We are currently working on our payment structure to make payment via bank transfer more accessible for our customers and to make the cost cheaper for them.<br />I see for some reason payment was not available via credit/debit card and PayPal when you last shipped, these payment options have now been made available for you and hopefully going forward this should make it overall easier for you to make payment for shipping.<br />I do sincerely apologise for the delay in you receiving your shipment due to this payment issue and if you have any further questions please don't hesitate to get in touch with me at info@forward2me.com and I will be happy to answer any questions regarding payments.<br />I hope you will use our service again and look forward to hearing from you again soon.<br />Kind Regards,Tracy.
Unverified Customer
25 March 2019
Unknown Shipment Details
i bought 3 item they say they will return my item and they will never do they ask for invoice and proof of payment i send them all the proofs , in the end they never return any item and i never get refund this company scam ( in the first they ship your item normal after you truest them then they scam you )
Mohammed Goliate
25 March 2019
UPS Express Saver
MG
Le service proposé est vraiment bon, notamment en ce qui concerne le délai de livraison et les frais pour le budget économique. Malheureusement, pour les colis d'une certaine valeur, un certain poids ou des dimensions relativement élevées, le prix des autres possibilités de livraison est trop élevé.
J'aurais préféré que vous laissiez le choix au client de choisir le moyen de livraison quelque soit les caractéristiques de son colis à ses propres risques et périls car, à mon avis, les frais de livraison ne doivent pas dépasser 20% de la valeur du colis. Parfois je paie plus pour la livraison que ce que je paie pour la commande en question, ce qui est une grosse perte d'argent, et mon budget est assez limité.
J'aurais préféré que vous laissiez le choix au client de choisir le moyen de livraison quelque soit les caractéristiques de son colis à ses propres risques et périls car, à mon avis, les frais de livraison ne doivent pas dépasser 20% de la valeur du colis. Parfois je paie plus pour la livraison que ce que je paie pour la commande en question, ce qui est une grosse perte d'argent, et mon budget est assez limité.
Yana Kazachkova
25 March 2019
DHL Express Worldwide
YK
Fast shipping, good customer service
Yana Kazachkova
25 March 2019
DHL Express Worldwide
YK
Fast shipping
MARTA VASSENA
25 March 2019
DHL Economy Select
MV
Veloci precisi
Andrew Kese
25 March 2019
DHL Express Worldwide
AK
Worked like a charm
Valerie Couch
25 March 2019
UPS Express Saver
VC
Super easy to ship goods from the UK to Australia. It’s fast and very well priced, and easy. Perfect for those vendors who don’t offer shipping to Australia. I’ve recommended this company to several friends, and am about to have a second parcel shipped.
Bea Ehrlich
24 March 2019
DHL Express Worldwide
BE
Excellent service! The parcel arrived to my country 24 hours after being posted.
Giang Dao
24 March 2019
DHL Express Worldwide
GD
Quick and Reliable service. This shipping service never let me down and I always use them for uk forwarding
Youssef Sadi
23 March 2019
TNT Economy Express
YS
Excellent service, quick update when the package arrives to them and reshipping to me very fast. Very satisfied
Viriato Barreto
23 March 2019
TNT Economy Express
VB
mmm
Beate Dahmen
23 March 2019
DPD Classic
BD
Eine Mail: Ihr Paket ist da mit riesiger Auswahl Versender. Angeklickt. Angekommen. Super.
sakhr alomran
23 March 2019
UPS Express Saver
SA
fast shipping
CHIHIRO MURAI
23 March 2019
TNT Economy Express
CM
荷物の到着から出荷までが迅速です。配送方法を自分で選び、それに基づいて支払いができるので安心できます。以前メールで問合せた時も、すぐに返信がありました。
Rainer Koch
22 March 2019
DPD Classic
RK
ich werde f2m immer wieder benutzen. Bin rundum zufrieden, sehr schnell und unkompliziert. von mir gibt es eine 1+*
Besser und schneller geht es nicht.
Besser und schneller geht es nicht.
Richard
22 March 2019
DHL Express Worldwide
R
camera is a fragile item and was protectly wrapped and flow over safely. Delivery was a breeze.
OPS
22 March 2019
DPD Classic
O
I used forward2me for the first time and am completely satisfied. Package acceptance, communications, consolidation, shipping (in/from UK) and receipt of my goods (in DE) worked as desired and ordered. From my point of view a professional, user-friendly service at fair conditions, comparable to shipito in the USA, for example
Marianne Thomassen
22 March 2019
UPS Standard Single
MT
forward2me is a company you can rely on and trust. When you have spent your hard earned money on shopping you can trust that the forward2me team will repack everything with care and get it shipped to your home. If you have questions they are quick to answer them. If you want something shipped, they work hard to get it all shipped as quickly as possible. The prices are good, too. So do you need someone to forward your shopping I highly recommend forward2me!
They have forwarded my shopping for quite a few years now and I could not be happier with their services!
They have forwarded my shopping for quite a few years now and I could not be happier with their services!
Chusheng Liu
22 March 2019
UPS Express Saver
CL
it is very fast
C. Grimes
22 March 2019
TNT Economy Express
CG
Fast and reliable
Alexandra Ascuena
22 March 2019
DHL Express Worldwide
AA
Forward2me was super helpful and easy to use, and I got my package very quickly and in great shape. I very much recommend them.
Chrysanthi-Lemonia Asfentagaki
21 March 2019
UPS Standard Single
CA
Professional approach, reliable and fast service!
Andrea Minutello
21 March 2019
UPS Standard Single
AM
Clear description of the item received, fast repack and shipment.
Pieter Joubert
21 March 2019
DHL Express Worldwide
PJ
Delivered true to promise in all respects.
Muhd khairi Bakar
21 March 2019
DPD Air Classic
MKB
Nice repackaging.. items received in great condition.. fast delivery
TATSUYA MATSUMOTO
21 March 2019
UPS Express Saver
TM
問い合わせの返答が迅速に返ってくるので、不安を感じる事なく取引する事ができました。
また、発送も迅速・丁寧ですので、安心してお任せできました。
また、発送も迅速・丁寧ですので、安心してお任せできました。
Faisal Alroqaibah
21 March 2019
DHL Express Worldwide
FA
Great experience and quick and simple service .. But shipping rates are expensive.
Andrew Stephenson
21 March 2019
TNT Economy Express
AS
Great feedback as regards parcels' arrivals and contents. Also supported with photographic confirmation.
patricia tecl
20 March 2019
DPD Classic
PT
great job, many thanks
Andrew Clement
20 March 2019
TNT Economy Express
AC
unhelpful customer service, waste of time, have an issue? you can only pray to God
Hi,<br />Many thanks for taking the time to review our services however I'm really sorry to hear that you feel that you have needed to down grade our star rating down to 2 star.<br />We would really appreiate if you could contact our Customer Services team to provide us with more feedback for the reason for this downgrade. Our contact email is info@forward2me.com.<br />We look forward to hearing from you so we can help you further.<br />Kind Regards,Tracy.
GEORGIOS VASSOS
20 March 2019
UPS Standard Single
GV
Excellent as always.
Matej Gotthard
20 March 2019
TNT Economy Express
MG
Excellent service, every single transaction was flawless. Always satisfied. I highly recommend fw2me. Expecting to use them for all my future shipements. Thanks.
Natasa BERES
20 March 2019
DHL Economy Select
NB
I had questions regarding repackaging and filling the addresses and the customer service has been extremely helpful, and fast.
Everything came in order and it was not too expensive. I will continue to use the service especially during sale times in UK.
Everything came in order and it was not too expensive. I will continue to use the service especially during sale times in UK.
Robert Fisher
20 March 2019
TNT Economy Express
RF
Excellent interface, good shipping options.
D.B. Landschoof
20 March 2019
DPD Classic
DL
Easy, fast and just great. I like this service.
Michal Ursiny
20 March 2019
DPD Classic
MU
It worked flawlessly. If you need something from UK, then this is the service you need.
Anna Engvall
20 March 2019
DHL Express Worldwide
AE
Very quick delivery, good communication and convenient. But expensive! I could have waited a few more days to receive my packages in return for a cheaper service.
Akira Matsudaira
19 March 2019
UPS Express Saver
AM
サイト上で全ての取引がシステム化されており非常に便利。他の転送会社を複数利用したことがあるが、料金も安く便利である。
BANDIT NAVANOPPARATSKUL
19 March 2019
UPS Express Saver
BN
Excellent service. The pricing was reasonable as well.
Jaynaidoo Soobrayen
19 March 2019
UPS Express Saver
JS
As soon as my items reach them I’m informed forthwith. Their communication and service are perfect.
Lee Wendy
19 March 2019
DPD Air Express
LW
Very good service, well packaging! Fast delivery!
Simon Ragnsvald
19 March 2019
DPD Classic
SR
De skal få styr på deres forsendelsesmetoder... Jeg startede med at tage den billige med Royal Air Mail, og det fortrød jeg da pakken blev leveret tilbage til Forward2Me med begrundelsen "Adressen findes ikke" og det gjorde den! Jeg fik den efterfølgende leveret med en lidt dyere metode (til samme adresse) og den kom fint frem.
Hi,<br />Many thanks for taking the time to provide us with your thoughts regarding the services we offer.<br />I see that you have experienced some issues using the budget untracked service which is an untracked postal service and one of your parcels was returned to us due to insufficent address.<br />I'm really sorry that this happened however we have no control over how the goods are delivered by this service, if a fully tracked door to door service was used the courier would contact us for more details however via this service we have no contact with the delivery company at all.<br />The budget untracked service is made available for customers looking to ship very low value parcels where tracking isn't as important however where possible we do advise our customers to use the fully tracked door to door services so when they encounter an issue we can help them to avoid the parcel being returned undelivered.<br />I hope this helps explain the difference in the services and if you have any further questions please don't hesitate to get in touch with our customer service team at info@forward2me.com and we will be happy to assist you further.<br />Kind Regards,Tracy.
Keisaku Yamayoshi
19 March 2019
UPS Express Saver
KY
保管期限前のお知らせ通知
Abdullah Albagami
18 March 2019
DHL Express Worldwide
AA
realy best and fast
KIYOSHI MURATA
18 March 2019
DHL Express Worldwide
KM
It took only a few days to arrive after shipping.
It is a reliable and reliable company.
It is a reliable and reliable company.
Kevin Lings
18 March 2019
UPS Express Saver
KL
Excellent service overall. The website is very efficient and intuitive. All the key shipping options are available. The items are shipped timeously, and are well packaged.
Terry Lutnick
18 March 2019
DHL Express Worldwide
TL
Fast delivery, easy to use, very reasonable rates. Couldn’t be more satisfied.
Cindy Yao
18 March 2019
UPS Express Saver
CY
The site and service was easy to use. I received notification that my package had arrived at forwardtome, and they shipped the package to me as soon as I had made the payment. They were helpful when I contacted them with a question and responded right away. I would use them any time that I need to order products from the UK.